Carmen Coleman has over 15 years of experience in food service, medical records, and administrative roles. She holds a diploma in Medical Billing and Coding from Miller-Motte College, where she studied medical terminology, anatomy, medical law and ethics, coding, and office systems. Her professional experience includes volunteer work filing medical records, supervising a hospital dish room, working in food service at Honey Baked Ham and Manhattan Bagel, and most recently as a medical billing and coding specialist.

1. Carmen Coleman
172 Peatmoss Drive
Fayetteville, NC 28311
(910) 229-5737
denisejdc@yahoo.com
EDUCATION
Miller-Motte College Fayetteville, NC 07/2016
Medical Billing & Coding Specialist, Diploma
Relevant Courses:
 Medical Terminology
 Anatomy & Physiology
 Medical Law & Ethics
 Medical Insurance
 Advanced Medical Coding
 Healthcare Standards
 Medical Office Systems
 Medical Computer Applications
Honors/Achievements
 Army Achievements Awards
 Experience with Telecommunications Equipment
PROFESSIONAL EXPERIENCE
Whispering Pines Fayetteville, NC 05/2016-06/2016
Medical Records, Volunteer
 Responsible for auditing and thinning all medical charts.
 Close and file discharged resident medical charts. Reviews charts of discharged residents for the deficient information
and ensures compliance for correction of deficient documentation.
 File resident medical information in theresident chart in a chronological way. Assures that each section of the
resident’s record is maintained in a net, organized and readable format.
 Ensure that Physician’s orders, telephoneorders and other records requiring signatures are received and filed within the
required time frame.
 Maintain effective communication with others, both inside and outside thedepartment, to give or obtain needed
information or coordinate activities of residents (e.g., doctors’ appointments).
Cape Fear Valley Hospital Fayetteville, NC 09/2009-02/2013
Dish-Room Supervisor
 Keep the dish machine clean and report any functional or mechanical problems immediately. ƒ
 Monitor dish machine water temperatureto ensure sanitary wash cycle. ƒ
 Wash and storeall tableware and kitchenware. ƒ
 Maintain adequate levels of clean tableware for dining room and kitchen. ƒ
 Bag and haul dish room trash to dumpster at designed times. ƒ
 Handle tableware carefully to prevent breakage and loss. ƒ
 Maintain adequate levels of dish detergents and cleaning supplies. ƒ
 Be available to fill in as needed to ensure the smooth and efficient operation of therestaurant as directed by the
restaurant manager or immediate supervisor. ƒ
 Prep assigned items. Measure and assemble ingredients and preparerecipes and menu specifications.
Honey Baked Ham Fayetteville, NC 09/2004-12/2009
Team Associate
 Follow Honey Baked sales and service process to assist phonecustomers, catering customers, in-store lunch customers
and in-store retail customers.
 Consistently provideexcellent customer service in a friendly and politemanner. Respond positively to customer
requests or comments.
 Demonstratesuperior product knowledge and effectively articulates product features and benefits.
 Follow all cleanliness and food safety processes and guidelines.
 Prepare food according to processes and food safety and product quality standards.
 Take initiative and remain productive throughout entire shift and takes responsibility for activities within his/her
control.
 Strictly adhere to safety, security and respectfulworkplace policies and procedures.
 Consistently report to work on time and in proper dress code.
Manhattan Bagel Fayetteville, NC 09/2000-08/2004
Crew Member
 Take guest orders and payment using the Point of Sale (POS) system.
 Prepares beverages and serves food products according to ENRGI's policies and procedures.
 Develops personal ongoing relationships with customers.
 Manage cash drawer and follows all cash handling policies and procedures.
 Ensure dining area is clean, free of debris and well maintained.
 Stock all food, beverage, and paper items for rest of day and next shift.