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Carlo Odoni
13021 S 48th Street, Unit 2042
Phoenix, AZ 85044
cadoni@hotmail.com
480.772.1229
The foundationof myexperience isrootedinknowingthe needsof mycurrentandsoon-to-be clients.My
relationshiporiented approachtosaleshasproven,time andagain,tobe effective andcreateslong-lastingsales
cycles.The businesstobusinessinteractionthroughoutmycareerinthe salesandservice industryhasgroomed
me intoan individual thatlistens,andthenevaluatesforasolutions.Myhardwork andhonestyhave builtmy
career.
Professional Experience
Dell Technologies(Contractedthrough Teletech) –Account Manager
September2015 – Present
• Thispositionrequiresthe managementof salesrelationshipswithin anassignedterritoryspecializingin
endusers’technologicalneedsthroughrelationshipbuildingandconsultative methodstoidentifynew
salesopportunitieswithinexistingaccounts.Iinteractand coordinate withthe salesteamandother
staff members inotherdepartmentsworkingonthe same account.
• Requirementsalsoincluded:
• Making 60-75 outboundcallsdailytoprospective andreturningcustomers
• Participate incontinuingtechnical trainingtostayup to date withnew technologies
Bell Ford – Automotive SalesConsultant
January2014 – September2015
• Thisdirectto consumersalespositionallowedme touse previoussalesexperience tocapture greater
salesandearn a large numberof referrals.Idevelopedstrongconnectionswithlocal businessesand
became the go-toon site resource aboutbothFordand competitors’products.
• Requirementsalsoincluded:
• Making 45-50 outboundwarmcallsper day
• Adhere toa monthlyquotaand requiredmatrix
More Mazda – AutomotiveSalesConsultant
September2012 – January2014
• Thispositionwasa directto consumersalesof new andusedvehicles.Icontinuouslyevaluatedthe
customer’sbudgetandmade sure to know the primarydecisionmakeralongwithneedsandtimeframe
that the customerwaslookingtoachieve.
• Requirementsalsoincluded:
• Assistinvehicle appraisals
• Contact potential newcustomersviaphone
• Adhere toa monthlyquotato ensure future employment
The PhoenicianResort– In RoomDiningManager
November2010 – August2012
• Thismanagementpositiondealtwiththe functional andfinancial operationswithinahighvolume food
service division.Ipreformeddailytrainingandgoal orientedhuddlestostrengthenmyteamleadersand
staff.Thisopportunityallowedme tointeractwithcorporate businessclientstoestablishin-room
eventsthatwouldincrease revenue alongwithcreatingamemorable experience.
• Requirementsalsoincluded:
• Reviewprojectionsandbudgetstomaintainprofitabilitymargin
• Adhere tocompanymatrix of sales to employeeactivities
• Organize thirdpartyvendorsusedbyfoodand beverage department
InterContinental MonteLucia– In-RoomDiningManager
September2008 – November2010
• Thismanagementpositionincludedgroupsalesalongwithfoodandbeverage operation.Iorganized
and soldeventstocreate revenue opportunitieswithinmydepartment.Iwasindirectcontact with
corporate site leadersandeventplannersfromaroundthe globe.Thispositioncreatedlongterm
associationswithsalesgroups,andcorporate leaders.
• Requirementsalsoincluded:
• Hiringof newpersonnel
• Definingandadheringtobudgetingandlaborcosts
• Lead a dailyoperationsoverview forfoodandbeverage department
River Place Country Club – Food & Beverage Service Director
September2004 – July2008
• As the directorof a semi-privatecountryclub,mydailyfunctionsrangedfromclientnegotiationsto
directsalestolocal businesses.The crucial taskof delegationproducedawell-functioningfoodand
beverage (F&B) divisionthatincreasedrevenue quarteroverquarter.Understandinglocal andregional
salesareas,I developedasalesretentionstrategythatfocusedonrelationshipbuildingandbusiness
profiling.Thiswaslaterplacedintoadatabase analyticsmodel forfuture salesopportunities.
• Requirementsalsoincluded:
• Organize P&Ldata for stake holdersfromF&Bdepartment
• Performdailyoperationschecks
• Arrange and delegate budgetnotation
• Analyze laborandoperational expenses
• Developandcoachbestpracticesfor managementandthe AssistantDirector
Education
• Arizona State University;Tempe,AZ– Bachelorsof Science,Communications
• College ofthe Desert; PalmSprings,CA – Associatesof Arts,BusinessAdministration
Technical Skills
SkilledinMSOffice,POSsystems,CRMSystems(Salesforce,Zoho,Batchbook),Accounting/Inventorytracking
systems(Freshbooks,Intuit,AmericanBusinessSystems“ABS”).

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Carlo Odoni Resume 8-9-16

  • 1. Carlo Odoni 13021 S 48th Street, Unit 2042 Phoenix, AZ 85044 cadoni@hotmail.com 480.772.1229 The foundationof myexperience isrootedinknowingthe needsof mycurrentandsoon-to-be clients.My relationshiporiented approachtosaleshasproven,time andagain,tobe effective andcreateslong-lastingsales cycles.The businesstobusinessinteractionthroughoutmycareerinthe salesandservice industryhasgroomed me intoan individual thatlistens,andthenevaluatesforasolutions.Myhardwork andhonestyhave builtmy career. Professional Experience Dell Technologies(Contractedthrough Teletech) –Account Manager September2015 – Present • Thispositionrequiresthe managementof salesrelationshipswithin anassignedterritoryspecializingin endusers’technologicalneedsthroughrelationshipbuildingandconsultative methodstoidentifynew salesopportunitieswithinexistingaccounts.Iinteractand coordinate withthe salesteamandother staff members inotherdepartmentsworkingonthe same account. • Requirementsalsoincluded: • Making 60-75 outboundcallsdailytoprospective andreturningcustomers • Participate incontinuingtechnical trainingtostayup to date withnew technologies Bell Ford – Automotive SalesConsultant January2014 – September2015 • Thisdirectto consumersalespositionallowedme touse previoussalesexperience tocapture greater salesandearn a large numberof referrals.Idevelopedstrongconnectionswithlocal businessesand became the go-toon site resource aboutbothFordand competitors’products. • Requirementsalsoincluded: • Making 45-50 outboundwarmcallsper day • Adhere toa monthlyquotaand requiredmatrix More Mazda – AutomotiveSalesConsultant September2012 – January2014 • Thispositionwasa directto consumersalesof new andusedvehicles.Icontinuouslyevaluatedthe customer’sbudgetandmade sure to know the primarydecisionmakeralongwithneedsandtimeframe that the customerwaslookingtoachieve. • Requirementsalsoincluded: • Assistinvehicle appraisals • Contact potential newcustomersviaphone • Adhere toa monthlyquotato ensure future employment
  • 2. The PhoenicianResort– In RoomDiningManager November2010 – August2012 • Thismanagementpositiondealtwiththe functional andfinancial operationswithinahighvolume food service division.Ipreformeddailytrainingandgoal orientedhuddlestostrengthenmyteamleadersand staff.Thisopportunityallowedme tointeractwithcorporate businessclientstoestablishin-room eventsthatwouldincrease revenue alongwithcreatingamemorable experience. • Requirementsalsoincluded: • Reviewprojectionsandbudgetstomaintainprofitabilitymargin • Adhere tocompanymatrix of sales to employeeactivities • Organize thirdpartyvendorsusedbyfoodand beverage department InterContinental MonteLucia– In-RoomDiningManager September2008 – November2010 • Thismanagementpositionincludedgroupsalesalongwithfoodandbeverage operation.Iorganized and soldeventstocreate revenue opportunitieswithinmydepartment.Iwasindirectcontact with corporate site leadersandeventplannersfromaroundthe globe.Thispositioncreatedlongterm associationswithsalesgroups,andcorporate leaders. • Requirementsalsoincluded: • Hiringof newpersonnel • Definingandadheringtobudgetingandlaborcosts • Lead a dailyoperationsoverview forfoodandbeverage department River Place Country Club – Food & Beverage Service Director September2004 – July2008 • As the directorof a semi-privatecountryclub,mydailyfunctionsrangedfromclientnegotiationsto directsalestolocal businesses.The crucial taskof delegationproducedawell-functioningfoodand beverage (F&B) divisionthatincreasedrevenue quarteroverquarter.Understandinglocal andregional salesareas,I developedasalesretentionstrategythatfocusedonrelationshipbuildingandbusiness profiling.Thiswaslaterplacedintoadatabase analyticsmodel forfuture salesopportunities. • Requirementsalsoincluded: • Organize P&Ldata for stake holdersfromF&Bdepartment • Performdailyoperationschecks • Arrange and delegate budgetnotation • Analyze laborandoperational expenses • Developandcoachbestpracticesfor managementandthe AssistantDirector Education • Arizona State University;Tempe,AZ– Bachelorsof Science,Communications • College ofthe Desert; PalmSprings,CA – Associatesof Arts,BusinessAdministration Technical Skills SkilledinMSOffice,POSsystems,CRMSystems(Salesforce,Zoho,Batchbook),Accounting/Inventorytracking systems(Freshbooks,Intuit,AmericanBusinessSystems“ABS”).