This document contains interview questions and answers for an IT career position involving monitoring servers and troubleshooting network issues. A typical day involves ensuring servers are running smoothly but being ready to resolve any problems within 15 minutes before escalating issues to another department. The position requires strong writing and computer skills as well as the ability to work well under pressure as an individual and as part of a team. Certification testing was a challenging part of entering the career field but provides rewarding pay. Staying focused on long-term career goals through continued education is important to adapting to changing technology.