Have you got the right tool for the right job? “Technology is nothing. What’s important is that you have a faith in people, that they’re basically good and smart, and if you give them tools, they’ll do wonderful things with them.” Steve Jobs

1. The right tool for the right job
Tools of a developer’s trade

2. Some quotes on the right tool for the right job
“Technology is nothing. What’s important is that you
have a faith in people, that they’re basically good and
smart, and if you give them tools, they’ll do wonderful
things with them.”
Steve Jobs
“The expectations of life depend upon diligence; the
mechanic that would perfect his work must first sharpen
his tools.”
Confucius

3. Some quotes on the right tool for the right job
“You can’t expect to meet the challenges of today with
yesterday’s tools and expect to be in business
tomorrow.”
Anon
“If the only tool you have is a hammer, you tend to see
every problem as a nail.”
Abraham Maslow

4. NEED
TOOL
CAPABILITY
Have you got the right tool for the right job?

5. NEED
TOOL
CAPABILITY
Have you got the right tool for the right job?
THIS PART
FITS THE
PERSON
THIS PART
FITS THE
PROBLEM

6. CAPABILITY
Have you got the right tool for the right job?

7. Make or take, and interact with a call – fax / voice
• Play files – menu prompts / announcements
• Detect digits – user input
• Transfer / connect calls
• Manage conferences / participants
• Call progress analysis – dialers
• Control recordings
• Hang up
NEED
Have you got the right tool for the right job?

8. NEED
TOOLS
CAPABILITY
Have you got the right tool for the right job?

9. Thank you!
sales@aculab.com

10. Thank you!
sales@aculab.com