White label Hosted PBX and
VOIP Service
Next
08/13/10 Advanced Telecom Solutions
Worldwide
2
About Callture
• A technology company with 12 years of
experience in telecom services including
VOIP
• Founded in 1997 by engineering
graduates from the University of
Waterloo
• Currently service over 50,000 clients and
route over 85 million minutes a month
Next
08/13/10 Advanced Telecom Solutions
Worldwide
3
Our Headquarters
• In Canada
• We are located on the
Second floor at 5800
Ambler drive, in
Mississauga – Ontario,
30 km west of Toronto
Next
08/13/10 Advanced Telecom Solutions
Worldwide
4
White label Hosted PBX and VOIP
Service
• Callture has made significant investment
in its softswitch and network architecture
• Callture white label PBX and VOIP service
is a product of 12 years of in-house
development
• Most flexible, feature-rich and easy-to-
use end-to-end solution
• Each client is assigned an experienced
account manager Next
08/13/10 Advanced Telecom Solutions
Worldwide
5
Network Architecture
Next
• Redundant architecture for high
quality and reliability service:
Multiple carriers, Multiple
switches, Multiple locations
• 24-Hrs NOC
08/13/10 Advanced Telecom Solutions
Worldwide
6
What is Callture Turnkey Platform?
• Web-based platform to deploy profitable
telephony applications and VOIP solutions:
– Hosted IP PBX service (Business phone)
– E-Fax, Conference calling, Toll free service
– Broadband phone service
– Universal calling cards with international
access numbers
Next
08/13/10 Advanced Telecom Solutions
Worldwide
7
What is Callture Turn-key solution?
• End-to-End turn-key solution to provide
full range of telecom services
• No capital investment and revenue
sharing model
• Clients gain online access through a
master web portal
• Callture provides international minutes,
Worldwide DIDs, SIP accounts, telephony
applications, all at wholesale prices
• Clients have full control on operations
including pricing. Next
Phone service packed with
features
• Web based administration
• Informational Extensions
• Online Call Reports
• After-hours Mode
• Q&A Extensions
• Call Routing Extension
• Call Screening and Announce
• Listen to voicemail on wireless
• Voicemail Delivery on email
• Unlimited Call Handling
• Live Call Transfer
• Call Blast
08/13/10 Advanced Telecom Solutions
Worldwide
8
• Customized Main Greeting
• Unlimited Extensions
• Voice Studio
• Dial-by-Name Directory
• Music-on-Hold
• Call Forwarding
• Toll-FREE Vanity Number
• Memo on Call
• Call queue
• Call Blocking
• Call Recording
• Click to Call
Next
End-to-End Turnkey Solution
Branded E-Commerce site
08/13/10 Advanced Telecom Solutions
Worldwide
9
•Sign up clients easily online with
your branded site
• Turnkey site with
Credit card processing
Next
End-to-End Turnkey Solution
Easy set up Wizards
08/13/10 Advanced Telecom Solutions
Worldwide
10
•Five step wizard for your
clients to set up easily
•Reduce client calls and
support costs
•Video help on each page
•Several other wizards for easy
customization
Next
End-to-End Turnkey Solution
Branded client portal
08/13/10 Advanced Telecom Solutions
Worldwide
11
•Client portal to manage the
services online
•Brand it under your name
including customized logo,
color and font on all the
pages.
•Clients have access to wizards
for easy set up
•Video tutorials and help files
on each pages
Next
End-to-End Turnkey solution
Full array of services - VOIP
08/13/10 Advanced Telecom Solutions
Worldwide
12
•Crystal clear lines
•Packed with features
•Easy provisioning
•One bill. One client portal. One
Platform
Next
End-to-End Turnkey solution
Full array of services – E fax
08/13/10 Advanced Telecom Solutions
Worldwide
13
Next
•Send and receive faxes
•Separate number for fax
•Fax is forwarded to an email
address and stored online
•Save money on a second fax line
End-to-End Turnkey solution
Full array of services – Long distance
08/13/10 Advanced Telecom Solutions
Worldwide
14
Next
•Register up to 4 phone numbers
for pin-less dialing
•High quality connection at
competitive rates
•Access call details and manage
account on line
End-to-End Turnkey solution
Full array of services – Conference calling
08/13/10 Advanced Telecom Solutions
Worldwide
15
Next
•Up to 10 people can participate
•Control who participates through a
secure pin
•Initiate conference anytime online
End-to-End Turnkey solution
Customizable billing
08/13/10 Advanced Telecom Solutions
Worldwide
16
Next
•Set up feature charges, packages
and usage charges
•Agent commission, free trials and
referral credits
•Automatic credit card charges
•Generate and email invoices
End-to-End Turnkey solution
Web portal to manage customer service
08/13/10 Advanced Telecom Solutions
Worldwide
17
Next
•Search for clients by name, email,
username
•All client information on one
summary page
•Trouble ticket system
•We can provide customer service
under your brand
08/13/10 Advanced Telecom Solutions
Worldwide
18
Home Portal
• Easy to navigate
starting page
• Direct access to main
functions
• Snapshot of daily
activity
Why Callture offers the winning solution?
Master Portal
Next
08/13/10 Advanced Telecom Solutions
Worldwide
19
Rate manager
• Quickly create rate
tables using preset
formulas and
parameters
• Create feature charges
and packages
• Set up free trials,
promotions and referral
credits
Why Callture offers the winning solution?
Master Portal
Next
08/13/10 Advanced Telecom Solutions
Worldwide
20
Calling card manager
• Easily setup PIN batches
for printing and distribution
• Search and activate PINs
with a click of a button
Why Callture offers the winning solution?
Master Portal
Next
08/13/10 Advanced Telecom Solutions
Worldwide
21
• 24/7 multilingual support with 2
hour trouble ticket response
time
• Personal account manager as a
one stop contact
Why Callture offers the winning solution?
Quality of Service and support
Next
08/13/10 Advanced Telecom Solutions
Worldwide
22
Outsourcing Model vs. Switch Purchase
(I)
• Client pays only for services used
• Instant access to the latest technology and
features, which are constantly updated
without extra cost
• Use a well managed A-Z termination price
table means quality and low cost
Next
08/13/10 Advanced Telecom Solutions
Worldwide
23
Outsourcing Model vs. Switch Purchase
(II)
• Minimum overhead and capital investment
• Minimum time to market as client can start
selling within a few hours of training.
• Minimal technical expertise required from
client
Next
08/13/10 Advanced Telecom Solutions
Worldwide
24
Account Setup Cycle
Qualification
Initial contact
(2-3 days)
Live demo
Q & A sessions
(3-4 days)
Work Order, pricing
Coverage review
(5 days)
W.O. and
Payment execution
(1 day)
Account Setup
Provisioning package
Schedule training
(2 days)
Finish: End-to-end testing
Client ready
Start: Initial RFQ
System training
Batch allocation
Access numbers
(3 days)
Next
08/13/10 Advanced Telecom Solutions
Worldwide
25
For more info, visit
www.callture.com/partners
Next

Callture turnkey platform presentation

  • 1.
    White label HostedPBX and VOIP Service Next
  • 2.
    08/13/10 Advanced TelecomSolutions Worldwide 2 About Callture • A technology company with 12 years of experience in telecom services including VOIP • Founded in 1997 by engineering graduates from the University of Waterloo • Currently service over 50,000 clients and route over 85 million minutes a month Next
  • 3.
    08/13/10 Advanced TelecomSolutions Worldwide 3 Our Headquarters • In Canada • We are located on the Second floor at 5800 Ambler drive, in Mississauga – Ontario, 30 km west of Toronto Next
  • 4.
    08/13/10 Advanced TelecomSolutions Worldwide 4 White label Hosted PBX and VOIP Service • Callture has made significant investment in its softswitch and network architecture • Callture white label PBX and VOIP service is a product of 12 years of in-house development • Most flexible, feature-rich and easy-to- use end-to-end solution • Each client is assigned an experienced account manager Next
  • 5.
    08/13/10 Advanced TelecomSolutions Worldwide 5 Network Architecture Next • Redundant architecture for high quality and reliability service: Multiple carriers, Multiple switches, Multiple locations • 24-Hrs NOC
  • 6.
    08/13/10 Advanced TelecomSolutions Worldwide 6 What is Callture Turnkey Platform? • Web-based platform to deploy profitable telephony applications and VOIP solutions: – Hosted IP PBX service (Business phone) – E-Fax, Conference calling, Toll free service – Broadband phone service – Universal calling cards with international access numbers Next
  • 7.
    08/13/10 Advanced TelecomSolutions Worldwide 7 What is Callture Turn-key solution? • End-to-End turn-key solution to provide full range of telecom services • No capital investment and revenue sharing model • Clients gain online access through a master web portal • Callture provides international minutes, Worldwide DIDs, SIP accounts, telephony applications, all at wholesale prices • Clients have full control on operations including pricing. Next
  • 8.
    Phone service packedwith features • Web based administration • Informational Extensions • Online Call Reports • After-hours Mode • Q&A Extensions • Call Routing Extension • Call Screening and Announce • Listen to voicemail on wireless • Voicemail Delivery on email • Unlimited Call Handling • Live Call Transfer • Call Blast 08/13/10 Advanced Telecom Solutions Worldwide 8 • Customized Main Greeting • Unlimited Extensions • Voice Studio • Dial-by-Name Directory • Music-on-Hold • Call Forwarding • Toll-FREE Vanity Number • Memo on Call • Call queue • Call Blocking • Call Recording • Click to Call Next
  • 9.
    End-to-End Turnkey Solution BrandedE-Commerce site 08/13/10 Advanced Telecom Solutions Worldwide 9 •Sign up clients easily online with your branded site • Turnkey site with Credit card processing Next
  • 10.
    End-to-End Turnkey Solution Easyset up Wizards 08/13/10 Advanced Telecom Solutions Worldwide 10 •Five step wizard for your clients to set up easily •Reduce client calls and support costs •Video help on each page •Several other wizards for easy customization Next
  • 11.
    End-to-End Turnkey Solution Brandedclient portal 08/13/10 Advanced Telecom Solutions Worldwide 11 •Client portal to manage the services online •Brand it under your name including customized logo, color and font on all the pages. •Clients have access to wizards for easy set up •Video tutorials and help files on each pages Next
  • 12.
    End-to-End Turnkey solution Fullarray of services - VOIP 08/13/10 Advanced Telecom Solutions Worldwide 12 •Crystal clear lines •Packed with features •Easy provisioning •One bill. One client portal. One Platform Next
  • 13.
    End-to-End Turnkey solution Fullarray of services – E fax 08/13/10 Advanced Telecom Solutions Worldwide 13 Next •Send and receive faxes •Separate number for fax •Fax is forwarded to an email address and stored online •Save money on a second fax line
  • 14.
    End-to-End Turnkey solution Fullarray of services – Long distance 08/13/10 Advanced Telecom Solutions Worldwide 14 Next •Register up to 4 phone numbers for pin-less dialing •High quality connection at competitive rates •Access call details and manage account on line
  • 15.
    End-to-End Turnkey solution Fullarray of services – Conference calling 08/13/10 Advanced Telecom Solutions Worldwide 15 Next •Up to 10 people can participate •Control who participates through a secure pin •Initiate conference anytime online
  • 16.
    End-to-End Turnkey solution Customizablebilling 08/13/10 Advanced Telecom Solutions Worldwide 16 Next •Set up feature charges, packages and usage charges •Agent commission, free trials and referral credits •Automatic credit card charges •Generate and email invoices
  • 17.
    End-to-End Turnkey solution Webportal to manage customer service 08/13/10 Advanced Telecom Solutions Worldwide 17 Next •Search for clients by name, email, username •All client information on one summary page •Trouble ticket system •We can provide customer service under your brand
  • 18.
    08/13/10 Advanced TelecomSolutions Worldwide 18 Home Portal • Easy to navigate starting page • Direct access to main functions • Snapshot of daily activity Why Callture offers the winning solution? Master Portal Next
  • 19.
    08/13/10 Advanced TelecomSolutions Worldwide 19 Rate manager • Quickly create rate tables using preset formulas and parameters • Create feature charges and packages • Set up free trials, promotions and referral credits Why Callture offers the winning solution? Master Portal Next
  • 20.
    08/13/10 Advanced TelecomSolutions Worldwide 20 Calling card manager • Easily setup PIN batches for printing and distribution • Search and activate PINs with a click of a button Why Callture offers the winning solution? Master Portal Next
  • 21.
    08/13/10 Advanced TelecomSolutions Worldwide 21 • 24/7 multilingual support with 2 hour trouble ticket response time • Personal account manager as a one stop contact Why Callture offers the winning solution? Quality of Service and support Next
  • 22.
    08/13/10 Advanced TelecomSolutions Worldwide 22 Outsourcing Model vs. Switch Purchase (I) • Client pays only for services used • Instant access to the latest technology and features, which are constantly updated without extra cost • Use a well managed A-Z termination price table means quality and low cost Next
  • 23.
    08/13/10 Advanced TelecomSolutions Worldwide 23 Outsourcing Model vs. Switch Purchase (II) • Minimum overhead and capital investment • Minimum time to market as client can start selling within a few hours of training. • Minimal technical expertise required from client Next
  • 24.
    08/13/10 Advanced TelecomSolutions Worldwide 24 Account Setup Cycle Qualification Initial contact (2-3 days) Live demo Q & A sessions (3-4 days) Work Order, pricing Coverage review (5 days) W.O. and Payment execution (1 day) Account Setup Provisioning package Schedule training (2 days) Finish: End-to-end testing Client ready Start: Initial RFQ System training Batch allocation Access numbers (3 days) Next
  • 25.
    08/13/10 Advanced TelecomSolutions Worldwide 25 For more info, visit www.callture.com/partners Next