This document compares and contrasts two coffee shop businesses - Starbucks Coffee and CU Latte. It provides information on their products, competitors, markets, and strategies. Starbucks focuses on different roast levels and has a responsive social media presence. CU Latte sells Klang coffee and provides filtered pour-over coffee. Both support health, diversity, and creating a good atmosphere for customers. They differ in their approaches to quality maintenance, customer service, and contributions to farmers and local coffee culture. Recommendations are made but not described.