SlideShare a Scribd company logo
About the Business
 STARBUCKS COFFEE (Taylor’s Lakeside Campus)
- Established as Berjaya Starbucks Coffee Company Sendirian Berhad
 Main Products & Services
- Types of coffee bean production is varied according to the Starbucks Roast
Spectrum: Blonde Roast, Medium Roast, Dark Roast
 CU LATTE established by Cheong Foh
 CU Latte sell Klang coffee species Liberica.
Starbucks’ Competitors and Strategies
 Responsive social media
 Coffee Bean and Tea Leaf’s
website is not influential.
CU Latte’s Competitors and Strategies
 Provide filtered coffee
 V60 coffee filtration
 Upgrade equipment
 Diedrich Coffee Roaster,
United States
Starbucks’ Market
 Guidance for New Businesses Direction
 Lacking of coffee education
 Market Nature
 Sustainable industry
CU Latte’s Market
 Guidance for New Businesses Direction
 Problematic sourcing of workforce
 No experience in location selection
 Market Nature
 Good relationship with Klang coffee
bean suppliers
Similarities
 Supports healthiness of foods
 Diverse cultures in food
 Offers suitable music for their coffee shop to create good atmosphere
 Coffee philosophy and customer service
Differences
C U LATTE Starbucks Coffee
Quality maintenance, cultural contribution and
good customer services.
Higher responsibility, assurance and philosophy on
missionary success.
Professionalism for breakfast Contribution to farmers with resources and
expertise.
Maintain cultures about devotion of local coffee
ancestors and coffee cultures of Malaysian folks
Cultures about ardour for high seas and navigational
beliefs of the early coffee traders
Commercial Success
Recommendations
Summary
To me, the smell of fresh-made coffee is one of the greatest inventions.
Hugh Jackman
Starbucks represents something beyond a cup of coffee.
Howard Schultz
References
 Berjaya Starbucks Coffee Company. Retrieved from http://www.starbucks.com.my/.
 C U Latte by Cheong Foh. Retrieved from https://www.facebook.com/culattebycheongfoh/.
 The origin of coffee. (2010, March 27). The Telegraph. Retrieved from
http://www.telegraph.co.uk/foodanddrink/7507026/The-origin-of-coffee.html.
 History of coffee. Turkish Coffee World. Retrieved from http://www.turkishcoffeeworld.com/History-of-Coffee-
s/60.htm.
 Coffee Facts: history of coffee. Owl. Retrieved from
http://www.owl.com.sg/page.php?levelid=B534R532S534&n=History+Of+Coffee&id=X534P532F535.
 Chatime. Retrieved from http://www.chatime.com.my/main/index.php.
 OldTown White Coffee Company. Retrieved from http://www.oldtown.com.my/.
 Hometown Hainan Coffee Company. Retrieved from http://www.hometowncoffee.com.my/#fb0=5.
 Neves, M. F., Kalaki, R. B. & Trombin, V. G. (2011, May 17). The future competitiveness of the café do cerrado: key
elements for success to the first Brazilian geographical indication. Symposium Papers. Retrieved from
http://www.ifama.org/files/conf/2011/Symposium%20Papers/427_Symposium%20Paper.pdf.
Thank You

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Cafe businesses

  • 1. About the Business  STARBUCKS COFFEE (Taylor’s Lakeside Campus) - Established as Berjaya Starbucks Coffee Company Sendirian Berhad  Main Products & Services - Types of coffee bean production is varied according to the Starbucks Roast Spectrum: Blonde Roast, Medium Roast, Dark Roast
  • 2.  CU LATTE established by Cheong Foh  CU Latte sell Klang coffee species Liberica.
  • 3. Starbucks’ Competitors and Strategies  Responsive social media  Coffee Bean and Tea Leaf’s website is not influential.
  • 4. CU Latte’s Competitors and Strategies  Provide filtered coffee  V60 coffee filtration  Upgrade equipment  Diedrich Coffee Roaster, United States
  • 5. Starbucks’ Market  Guidance for New Businesses Direction  Lacking of coffee education  Market Nature  Sustainable industry
  • 6. CU Latte’s Market  Guidance for New Businesses Direction  Problematic sourcing of workforce  No experience in location selection  Market Nature  Good relationship with Klang coffee bean suppliers
  • 7. Similarities  Supports healthiness of foods  Diverse cultures in food  Offers suitable music for their coffee shop to create good atmosphere  Coffee philosophy and customer service
  • 8. Differences C U LATTE Starbucks Coffee Quality maintenance, cultural contribution and good customer services. Higher responsibility, assurance and philosophy on missionary success. Professionalism for breakfast Contribution to farmers with resources and expertise. Maintain cultures about devotion of local coffee ancestors and coffee cultures of Malaysian folks Cultures about ardour for high seas and navigational beliefs of the early coffee traders
  • 11. Summary To me, the smell of fresh-made coffee is one of the greatest inventions. Hugh Jackman Starbucks represents something beyond a cup of coffee. Howard Schultz
  • 12. References  Berjaya Starbucks Coffee Company. Retrieved from http://www.starbucks.com.my/.  C U Latte by Cheong Foh. Retrieved from https://www.facebook.com/culattebycheongfoh/.  The origin of coffee. (2010, March 27). The Telegraph. Retrieved from http://www.telegraph.co.uk/foodanddrink/7507026/The-origin-of-coffee.html.  History of coffee. Turkish Coffee World. Retrieved from http://www.turkishcoffeeworld.com/History-of-Coffee- s/60.htm.  Coffee Facts: history of coffee. Owl. Retrieved from http://www.owl.com.sg/page.php?levelid=B534R532S534&n=History+Of+Coffee&id=X534P532F535.  Chatime. Retrieved from http://www.chatime.com.my/main/index.php.  OldTown White Coffee Company. Retrieved from http://www.oldtown.com.my/.  Hometown Hainan Coffee Company. Retrieved from http://www.hometowncoffee.com.my/#fb0=5.  Neves, M. F., Kalaki, R. B. & Trombin, V. G. (2011, May 17). The future competitiveness of the café do cerrado: key elements for success to the first Brazilian geographical indication. Symposium Papers. Retrieved from http://www.ifama.org/files/conf/2011/Symposium%20Papers/427_Symposium%20Paper.pdf.

Editor's Notes

  1. Complex distribution network, business motto and standardisation.