Software refers to programs or instructions that tell a computer how to perform tasks. There are two main types: system software which manages hardware resources, and application software which helps users solve problems directly. An operating system is system software that controls and coordinates a computer system by acting as its internal manager. Some examples of operating systems are OS/2, UNIX, LINUX, DOS/MVS, MacOS, JavaOS, Windows NT, Windows XP, Windows CE, and Windows 2000. The document expresses an expectation to develop better communication skills in an Operating System course.