This document provides instructions for creating a business letter in Microsoft Word. It explains that business letters are important for both adults and young people to know how to write. The summary includes the key components of a good business letter such as correct punctuation, no slang or abbreviations, and including elements like the return address, date, salutation, body, and closing. The exercises guide the reader to open a new document, write and format a sample permission letter, edit and proofread the letter using tools in Word, preview and print the final letter.