This document discusses key performance indicator (KPI) examples for businesses. It provides lists of common KPIs, performance appraisal metrics, and resources for developing KPI systems. Steps are outlined for creating KPIs for specific job roles like construction technician. Common mistakes to avoid when developing KPIs, such as having too many, are also discussed. The document describes how to design effective KPIs linked to business strategy and how to empower employees. Different types of KPIs are defined, including process, input, output, leading, lagging, outcome, qualitative, and quantitative.