This document provides an overview of business intelligence (BI). It defines BI as a technology infrastructure that analyzes available data to improve business processes and make effective decisions. The main components of a BI infrastructure include software to gather, clean, integrate, analyze and share data. The purpose of BI is to help executives and managers make better informed decisions to cut costs, find new opportunities and improve inefficient processes. Key benefits of BI include accelerating decision making, optimizing processes, increasing efficiency, and gaining competitive advantages. BI differs from business analytics in that BI describes past and current states, while business analytics uses software to predict future outcomes or prescribe optimal approaches.