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2017
Wojciech Szajnar Prague, 10.04.2017
Business Development Services
insights from Poland
 The dominant supply side that influenced the supply of the
business development offer
 Lack of coherence between the offer of business development
companies and the needs of entrepreneurs and employees
 A small number of „tailor-made” projects
 Improving employees' qualifications is not considered a long-term
investment, but an ad hoc use of the available training offer
 Prolonged application procedures
Conclusions from 2007-2013 perspective
Number of SMEs receiving diagnosis of needs prior to
receiving a business development service
BDS
institution
Entrepreneur
Previous system
Offer
Entrepreneur BDS institutionNeed
Current system
Financing business development services in Poland
Main principles of SME support using business
development services
 Need to have evidence-based policy
 Result driven approach
 Quality over quantity
 Need to concentrate support
 Decentralisation
 Common accreditation system for Business Development
Institutions
Financing
institution
SME
SME
SME
DatabaseofDevelopment
Services
Providing business development services in Poland
BDS
BDS
BDS
Main principles of Database of Development Services
 External quality certification every 3 years
 Quality of services at the centre of attention
 Continuous improvement of business development services
 Benchmark of BDS institutions
Database of Development Services in numbers
 4 mln pageviews
 120 thous. users
 over 1,4 thous. registered BDS institutions (including 550
accredited by Polish Agency for Enterprise Development)
 over 45 thous. services and almost 13 thous. active services
Business Development Services insights from Poland - Wojciech Szajnar

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Business Development Services insights from Poland - Wojciech Szajnar

  • 1. 2017 Wojciech Szajnar Prague, 10.04.2017 Business Development Services insights from Poland
  • 2.  The dominant supply side that influenced the supply of the business development offer  Lack of coherence between the offer of business development companies and the needs of entrepreneurs and employees  A small number of „tailor-made” projects  Improving employees' qualifications is not considered a long-term investment, but an ad hoc use of the available training offer  Prolonged application procedures Conclusions from 2007-2013 perspective
  • 3. Number of SMEs receiving diagnosis of needs prior to receiving a business development service
  • 4. BDS institution Entrepreneur Previous system Offer Entrepreneur BDS institutionNeed Current system Financing business development services in Poland
  • 5. Main principles of SME support using business development services  Need to have evidence-based policy  Result driven approach  Quality over quantity  Need to concentrate support  Decentralisation  Common accreditation system for Business Development Institutions
  • 7. Main principles of Database of Development Services  External quality certification every 3 years  Quality of services at the centre of attention  Continuous improvement of business development services  Benchmark of BDS institutions
  • 8. Database of Development Services in numbers  4 mln pageviews  120 thous. users  over 1,4 thous. registered BDS institutions (including 550 accredited by Polish Agency for Enterprise Development)  over 45 thous. services and almost 13 thous. active services