This document outlines a project by the Bury GP Federation in Greater Manchester to apply for funding from the Prime Minister's Challenge Fund. The goals of the project are to (1) provide longer GP practice opening hours, (2) increase the availability and use of telephone and online consultations, and (3) develop a website to help patients choose GP practices. The Bury GP Federation represents 30 member practices covering over 90% of the population in Bury. If funded, the project aims to improve access to GP services and give patients more control over their care.

1. Prime Minister’s Challenge Fund
Bury Easy-GP Project
Greater Manchester

2. Greater Manchester

3. Bury
6 main townships
195,000 people
33 practices

4. Bury GP Federation – Bury GP
Practices Ltd
• Company incorporated November 2012
• Created by loans from members
• Bury GP Federation now has 30 member practices
• Governed by shareholder agreement
• Managed by Board of Directors
• Covers 91% of the population
• Already held 2 NHS Contracts
• Good history of delivering modernisation through IT

5. Our Project aims
• deliver the right care at the right time for all patients at a
place convenient to them
• provide services that better value patients time by making
them more accessible and less disruptive especially to
working people and school age children
• offer patients greater freedom to exercise control over their
interactions with general practice and
• ensure that patients have the information they want to be
able to make better choices about their GP services

6. Our Expression of interest
• Four elements
1. Longer opening hours available for all patients
2. Telephone consultations offered to all patients seeking a
consultation
3. Increasing on-line access from 4% to 60% patients
4. Developing a comparison-style website
• Element 1 available to all patients registered with a
practice in Bury
• Elements 2,3 & 4 available only to member practice
patients

7. 1. Longer opening hours including
extended weekday opening 8am to 8pm
and opening on Saturdays and Sundays
• All services available locally but not in every GP practice
• Every patient’s notes available to GP providing cover
during extended hours
• Reducing likelihood of people needing to go to hospital
• Making it easier for those who work or have school age
children to avoid disrupting their working/school day
• Easier for families to attend with elderly relatives

8. 2. Increase use of online services
from 4% of patients to 60%+
• Currently patients who register can make appointments or re-
order prescriptions using online
• All practices in Bury are enabled for online access
• Registration is a difficult process which is not user friendly –
we plan to change this significantly and offer help to patients
to register and use online services
• More services should be available to patients over time
including them having access to their own health records and
the ability to ‘email’ their GP.
• Increasing registration will significantly widen access

9. 3. Ensure that all patients who
Request an appointment are offered
the option of a telephone consultation
• Currently about 35% of practices offer telephone
consultation to patients
• We believe that such consultations can be a better use of
GP and patient time
• Patients are often capable of knowing whether they need
to see the clinician face-to-face
• A higher proportion of telephone consultations would
release GP time and reduce waiting times for
appointments

10. 4. Develop a “GP-Comparison”
website to enable patients to make
better choices about GP services
• Current websites offer limited information to patients
• This website would offer information in a detailed and
searchable form, modelled on successful comparison-style
sites used elsewhere
• The website would enable patients to search for staff
availability, service availability, staff expertise etc and would
show information for all relevant practices in Bury

11. Bury GP Federation
PM Challenge Fund Governance Structure
Extended
Working
Hours
Telephone
Consultation
Increased
Online Access
GP
Comparison
website
Project
Team
Project
Team
Corporate
Governance &
sponsorship
(Existing Board)
Programme
Governance
Decision Making
and Delivery
Accountability
Project Working
Groups
Delivery co-
ordination and
stakeholder
engagement.
Project Teams
Practice Links
Representation
and involvement
of member
practices
Role Member
ship
Project
Team
Project
Team
PMCF Programme
Board/ Steering
Group
GP Federation Board
• Dr Simon de Vial
• Dr Peter Thomas
• Michelle Armstrong
• John Boyington
• Michelle Armstrong
• Others TBC??
• Delivery Partner
(PA Consulting
Group)
Individual
Membership for each
group, including:
• Federation lead
(Business owner)
• Project manager
• Practice and
patient SMEs
PMCF Leads
(Single nominated
person for each
practice)
Delivery focused staff,
resources & suppliers

12. Our Ambition
• To reshape GP services across Bury and
deliver a truly patient/person centered GP
service to all who need it
• To use this platform to create more
community and GP based services enhancing
the whole NHS offer for the people of Bury