SlideShare a Scribd company logo
Building Bridges in a
Multicultural Work
Environment
Agenda
1. Building trust and rapport
2. Establishing clear goals &
expectations
3. Open communication and
idea sharing
4. Adaptability, resilience &
problem-solving efficiency
Building trust and rapport
BellaVix Multicultural Trust-Bank
● Deposits everyday
● 1 Withdrawal = Multiple Deposits
● Deposit immediately
Building trust and rapport
● Recognize the unique
challenges
● Recognize the opportunities that
arise when working in a remote
environment
● Encourage open and
transparent
communication
● Foster a sense of
connection and trust
Building trust and
rapport
● Give/Ask for feedback
● Celebrate diverse
perspectives
● Learn about different
cultures, traditions, and
customs
Building trust and rapport
● Conflicts are inevitable and sometimes
necessary to grow
● Share roadblocks
● Share your success (wins)
● Practice active listening
Establishing clear goals & expectations
● Have a clear picture of your role
● Make sure to understands
the metrics
Establishing clear goals & expectations
● Check plan deviations
● Set priorities
● Follow the 1% rule
(Continuous Improvement)
● Goals are focused on
results and outcomes
Establishing
expectations
● Build trust
● Make sure your colleague
fully understands your
expectations
● Share what you think and
feel about it
Open communication and idea sharing
● Promote real-time collaboration
● Enhance creativity and learning
● Make sure to share your findings
Open communication and idea sharing
● Share updates,
comments & ideas
● Learn about the
company (1% rule)
● Share insights about your
culture, traditions and customs
● Schedule a relaxed call
(Virtual coffee)
Open
communication
and idea sharing
● Be honest and respectful
○ If you think that something
might be inappropriate, it
likely is. Please ask before
sharing.
● Share your roadblocks and
frustrations
○ Sometimes we just need to
get out of our system to
make it work
Adaptability, resilience & problem-solving efficiency
● Brainstorming sessions (1:1)
● Sharing visuals
○ “A picture is worth a thousand words”
● Collecting different perspectives
Adaptability, resilience & problem-solving efficiency
● Adapt to difficult or
challenging life experiences
● Learn how to manage
disagreements
● Flexibility helps to relax
● Strike a Work-Life Balance
Adaptability,
resilience &
problem-solving
efficiency
● Approach problem-solving from
various angles
● Consider something you would
never do in a particular situation
as a way to stimulate new and
different thinking
● Ask someone whom you think
might not know the answer. You
could be surprised by what you
learn
Key takeaways
Building
Bridges in a
Multicultural
Work
Environment
● Enjoy this trip
● Focus on solutions
● Share as much as you can
● Be Optimistic
Subtitle
Final text/thoughts
THANK YOU!

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Building Bridges in a Multicultural Work Environment.pdf

  • 1.
  • 2. Building Bridges in a Multicultural Work Environment
  • 3. Agenda 1. Building trust and rapport 2. Establishing clear goals & expectations 3. Open communication and idea sharing 4. Adaptability, resilience & problem-solving efficiency
  • 4. Building trust and rapport BellaVix Multicultural Trust-Bank ● Deposits everyday ● 1 Withdrawal = Multiple Deposits ● Deposit immediately
  • 5. Building trust and rapport ● Recognize the unique challenges ● Recognize the opportunities that arise when working in a remote environment ● Encourage open and transparent communication ● Foster a sense of connection and trust
  • 6. Building trust and rapport ● Give/Ask for feedback ● Celebrate diverse perspectives ● Learn about different cultures, traditions, and customs
  • 7. Building trust and rapport ● Conflicts are inevitable and sometimes necessary to grow ● Share roadblocks ● Share your success (wins) ● Practice active listening
  • 8. Establishing clear goals & expectations ● Have a clear picture of your role ● Make sure to understands the metrics
  • 9. Establishing clear goals & expectations ● Check plan deviations ● Set priorities ● Follow the 1% rule (Continuous Improvement) ● Goals are focused on results and outcomes
  • 10. Establishing expectations ● Build trust ● Make sure your colleague fully understands your expectations ● Share what you think and feel about it
  • 11. Open communication and idea sharing ● Promote real-time collaboration ● Enhance creativity and learning ● Make sure to share your findings
  • 12. Open communication and idea sharing ● Share updates, comments & ideas ● Learn about the company (1% rule) ● Share insights about your culture, traditions and customs ● Schedule a relaxed call (Virtual coffee)
  • 13. Open communication and idea sharing ● Be honest and respectful ○ If you think that something might be inappropriate, it likely is. Please ask before sharing. ● Share your roadblocks and frustrations ○ Sometimes we just need to get out of our system to make it work
  • 14. Adaptability, resilience & problem-solving efficiency ● Brainstorming sessions (1:1) ● Sharing visuals ○ “A picture is worth a thousand words” ● Collecting different perspectives
  • 15. Adaptability, resilience & problem-solving efficiency ● Adapt to difficult or challenging life experiences ● Learn how to manage disagreements ● Flexibility helps to relax ● Strike a Work-Life Balance
  • 16. Adaptability, resilience & problem-solving efficiency ● Approach problem-solving from various angles ● Consider something you would never do in a particular situation as a way to stimulate new and different thinking ● Ask someone whom you think might not know the answer. You could be surprised by what you learn
  • 17. Key takeaways Building Bridges in a Multicultural Work Environment ● Enjoy this trip ● Focus on solutions ● Share as much as you can ● Be Optimistic