The workplace of the future is adapting to the demands of a worker who has always known collaborative technology, and physical location is no longer a barrier to connection. In this eBook, experts in employee engagement and workplace design discuss how all companies can create a more connected place, regardless of size or budget.
With great power comes great responsibility: A quest to consciously do good.Ash Donaldson
As designers, we all want to change the world and we have lots of power to do so. We design the digital, physical and organisational environments and even inform policy that shapes peoples’ behaviours. So how can we make sure what we’re doing is right?
Sure we can knock back work in gambling or other areas that clearly have a negative impact on both individuals and society as a whole, but there are areas where this is not such a cut and dry argument. There are times where our design input could be used for positive or negative purposes, or simply have unintended consequences.
In this presentation, I shared our bumpy journey of first realising the need for, then creating our own ethical frameworks and decision making tools. These will help us answer sticky questions when they arise, stay true to our humanistic values and feel confident in the knowledge that we’re consciously working to make the world a better place.
On the last slide you'll find a call to action to join us in creating a design ethics community of practice.
Building Bridges to Get Everything You Want | Deborah Zell | Dell TechnologiesService Design Network
Deborah of Dell Technologies speaks at SDGC19 in Toronto.
When Deborah joined Dell Technologies, she was tasked with bringing the various offerings together in a way that made sense for customers. At first it was difficult for her to gain adoption of human-centered service design. Through relationship building, standing up a cross-business community of practice, learning how to deliver measurable wins through design pilots, and showing the power of primary research and journey mapping, she earned the trust and enthusiastic buy-in of business leadership to pursue human-centered service design in earnest. Throughout her talk she shares the steps she took and the lessons she earned along the way.
Become a member!
https://www.service-design-network.org
Follow us on Twitter: https://twitter.com/sdnetwork
Or on LinkedIn: https://www.linkedin.com/company/2933277
Like us on Facebook: https://www.facebook.com/ServiceDesignNetwork/
Behind-the-scenes on Instagram: https://www.instagram.com/servicedesignnetwork/
Ten Step Guide to the Perfect Coworking Space Stevie Glaveski
With almost 2,500 coworking spaces worldwide since DeskMag’s last coworking survey in February 2013, the quality of coworking spaces is imperative to fulfill their mission and ensure that they keep their doors open.
This guide highlights key takeaways from Steve Glaveski’s Ten Step Guide to Perfect Coworking.
Coworking and corporates - The next step in the New World of WorkJean-Yves Huwart
Presentation given by Rosa Gompers, from the Community Office, at the Coworking Europe 2017 conference, in Dublin. It's about innovation, engagement, culture.
IdeaPaint Design Works: Effects of Workplace Design on Company and it's Emplo...Daniel Sarao
Modern workplace design intimately affects recruitment, productivity, and the psychological health of your employees. It also offers the unique opportunity to express what kind of company you are. And that, ultimately, is what will set your company apart.
In Design Works, an eBook by IdeaPaint you’ll find a sampling of businesses that are doing workplace design right. They’ve engaged A&D partners to help them move beyond brass tacks to the larger challenge of creating a company culture. We interviewed both sides of the conversation - the architects and interior designers, as well as their client counterparts - to find out how specific business objectives manifest in the built environment, and learned that behind each decision is a philosophical underpinning. From the paint on the walls to the beers on draft, all the small things add up. And the dividends can be big.
The takeaways here are evergreen. It doesn’t matter if you’re planning for your first office or your fifth, in the end, how well your team works together will determine if the doors stay open. As these case studies illustrate, well- thought-out design is your best weapon.
Borrow as you see fit and remember, the future of work is up to you.
Working with distributed agile development teams requires techniques and shifts in emphasis that are not as important if the team is colocated. If you work with a distributed team, or even if you don't, I hope this deck proves useful. To chat about agile product management or working with agile teams you can contact me at http://twitter.com/rodnic66 or rod@nicolson.com.
Explores the need to think beyond how technology affects work practice, and look at the recursive interdependencies between technology and organisational structure, organisational culture, and business model. Presented at the Intranets 2015 Conference in Sydney in May 2015, hosted by Step Two.
With great power comes great responsibility: A quest to consciously do good.Ash Donaldson
As designers, we all want to change the world and we have lots of power to do so. We design the digital, physical and organisational environments and even inform policy that shapes peoples’ behaviours. So how can we make sure what we’re doing is right?
Sure we can knock back work in gambling or other areas that clearly have a negative impact on both individuals and society as a whole, but there are areas where this is not such a cut and dry argument. There are times where our design input could be used for positive or negative purposes, or simply have unintended consequences.
In this presentation, I shared our bumpy journey of first realising the need for, then creating our own ethical frameworks and decision making tools. These will help us answer sticky questions when they arise, stay true to our humanistic values and feel confident in the knowledge that we’re consciously working to make the world a better place.
On the last slide you'll find a call to action to join us in creating a design ethics community of practice.
Building Bridges to Get Everything You Want | Deborah Zell | Dell TechnologiesService Design Network
Deborah of Dell Technologies speaks at SDGC19 in Toronto.
When Deborah joined Dell Technologies, she was tasked with bringing the various offerings together in a way that made sense for customers. At first it was difficult for her to gain adoption of human-centered service design. Through relationship building, standing up a cross-business community of practice, learning how to deliver measurable wins through design pilots, and showing the power of primary research and journey mapping, she earned the trust and enthusiastic buy-in of business leadership to pursue human-centered service design in earnest. Throughout her talk she shares the steps she took and the lessons she earned along the way.
Become a member!
https://www.service-design-network.org
Follow us on Twitter: https://twitter.com/sdnetwork
Or on LinkedIn: https://www.linkedin.com/company/2933277
Like us on Facebook: https://www.facebook.com/ServiceDesignNetwork/
Behind-the-scenes on Instagram: https://www.instagram.com/servicedesignnetwork/
Ten Step Guide to the Perfect Coworking Space Stevie Glaveski
With almost 2,500 coworking spaces worldwide since DeskMag’s last coworking survey in February 2013, the quality of coworking spaces is imperative to fulfill their mission and ensure that they keep their doors open.
This guide highlights key takeaways from Steve Glaveski’s Ten Step Guide to Perfect Coworking.
Coworking and corporates - The next step in the New World of WorkJean-Yves Huwart
Presentation given by Rosa Gompers, from the Community Office, at the Coworking Europe 2017 conference, in Dublin. It's about innovation, engagement, culture.
IdeaPaint Design Works: Effects of Workplace Design on Company and it's Emplo...Daniel Sarao
Modern workplace design intimately affects recruitment, productivity, and the psychological health of your employees. It also offers the unique opportunity to express what kind of company you are. And that, ultimately, is what will set your company apart.
In Design Works, an eBook by IdeaPaint you’ll find a sampling of businesses that are doing workplace design right. They’ve engaged A&D partners to help them move beyond brass tacks to the larger challenge of creating a company culture. We interviewed both sides of the conversation - the architects and interior designers, as well as their client counterparts - to find out how specific business objectives manifest in the built environment, and learned that behind each decision is a philosophical underpinning. From the paint on the walls to the beers on draft, all the small things add up. And the dividends can be big.
The takeaways here are evergreen. It doesn’t matter if you’re planning for your first office or your fifth, in the end, how well your team works together will determine if the doors stay open. As these case studies illustrate, well- thought-out design is your best weapon.
Borrow as you see fit and remember, the future of work is up to you.
Working with distributed agile development teams requires techniques and shifts in emphasis that are not as important if the team is colocated. If you work with a distributed team, or even if you don't, I hope this deck proves useful. To chat about agile product management or working with agile teams you can contact me at http://twitter.com/rodnic66 or rod@nicolson.com.
Explores the need to think beyond how technology affects work practice, and look at the recursive interdependencies between technology and organisational structure, organisational culture, and business model. Presented at the Intranets 2015 Conference in Sydney in May 2015, hosted by Step Two.
A look at the underlying ethos of collaboration, and a series of strategies and approaches to encourage the development of collaborative human behaviours.
A Tiny Service Design History | Daniele Catalanotto | Swiss Innovation AcademyService Design Network
We often talk about the future of Service Design. What will AI bring to it? How will machine learning change our practice? But often, we lack the basic understanding of our past. What’s the first service that ever existed in history? How old is really co-creation? In this fun talk, Daniele shares key stories about the history of our field. Starting with 10,000 BC up to 2019. This little journey will show how Service Design stole ideas from psychology, politics and even philosophy.
Become a member!
https://www.service-design-network.org
Follow us on Twitter: https://twitter.com/sdnetwork
Or on LinkedIn: https://www.linkedin.com/company/2933277
Like us on Facebook: https://www.facebook.com/ServiceDesignNetwork/
Behind-the-scenes on Instagram: https://www.instagram.com/servicedesignnetwork/
The design thinking transformation in businessCathy Wang
Presented at Webvisions Barcelona 2015 By Cathy Wang & Nuno Andrew
The definition of design is shifting from being a noun to a verb. We see it moving away from arts and craft into a methodology of delivering value. Adapting to this shift, designers and changemakers are forming a new way of design thinking.
As designer, not only are we crafting products / services, but we are also learning to see a much bigger system with a deep connection to business factors. How can we influence businesses with design thinking in order to build a solid business platform that delivers meaningful products / services.
Systems thinking is an approach to problem solving. Businesses are an intricate ecosystem, from how the organisation is structured, to people, to commercial planning, to processes. As designers, we practice systems thinking everyday. How do we use this knowledge to craft a business? This, is business design.
In this session, we want to explore what business design means. How to use what we know, as designers, to build stronger businesses? As we continue to adapt design methodologies and systems thinking to a business context, what other manifestations that will evolve? How can design thinking be leveraged in even the most straight-laced silos of a business such as Human Resources and Finance? How do we give design thinking the space it needs in the face of traditional business practice? And most importantly, how do we use our existing design thinking knowledge, to design businesses?
Collaboration on the Intranet: Keynote at Interaction 2013 Conference in Lond...Michael Sampson
My keynote speech at the Interaction 2013 conference, in London in late September 2013. I talked about why the intranet needs to support collaborative activities, outlined some core concepts (culture, governance, adoption), and then talked about the journey ahead.
Moving Innovation from Buzzword to ActionZeus Jones
People — not processes — are what build every great business. The same is true of innovation. Here's how to build a culture of innovation within any company.
Durango Space coworking business model 3-08-16Jasper Welch
Using the Business Model Canvas methodology to model DurangoSpace coworking, including Value Proposition, Customer Segments, Revenue Streams & Key Activities, Jasper Durango, CO
Agile design thinking and you... ux australia2011Jason Furnell
Agile is changing the way we create software. Design, and Design Thinking, is becoming pivotal to business success. The UX game is changing, and you need to step up!
Daniel Oertli (CIO, REA Group) and Jason Furnell (Experience Design consultant, ThoughtWorks) will discuss the changing role of UX in fast moving, Agile development environments, presenting case studies demonstrating the impact that a design-led approach has had at Australia’s No.1 real estate site (www.realestate.com.au).
This talk will present concepts that will challenge your thinking and introduce you to new methods that will increase your impact as a designer working on software and business strategy projects.
The Agile development methodology dramatically changes the role of designers: the build is the design. Agile concepts like ‘working software over comprehensive documentation’ and the disciplines of ‘just enough’ and ‘just in time’, mean that traditional, heavy weight specification documentation is no longer effective – or even possible.
Practitioners need to find ways to ‘power up’ their design impact. Jason and Daniel will discuss how to use collaborative design as a ‘force multiplier’, share the experience of designing in real-time, and show you how to let go, be fearless and take your team with you on a journey that builds trust, buy-in and design momentum.
They will challenge you to shift your focus; to make the transition to design thinking, and focus on design facilitation in order to increase the scale and complexity of the things you design.
Bridgeable: Celebrating 10 years of Insight and ImpactBridgeable
Over the last 10 years, we've introduced the use of service design methods and tools to a variety of not-for-profit and caused-based organizations. This is a compilation of those case studies.
Shaping your Employee Experience through Design ThinkingSara Coene
We define employee experience as seeing the world through the eyes of our employees and staying connected to their wants and needs, so they are committed to the larger business goals and results.
As the war for talent heats up, many companies have appointed a Head of Employee Experience and are developing a strategy to create an employee experience which takes into account the physical environment employees work in, the tools and technologies that enable their productivity, and learning to achieve their best at work.
HR leaders are leading this effort by reaching outside of the HR function to partner with Marketing and Internal Communications in order to create one seamless employee and customer experience. Making the workplace an experience allows companies to embed their culture and values in the workplace and use this to recruit and retain top talent.
In this slideshare you learn about employee experience, why it is so important to put your people first and what the (new) role of HR is.
Sara Coene is Organisational Change Coach, Employee Experience Designer and Design Thinking Facilitator supporting organizations and leaders in their change, with strong focus on team dynamics and development, using co-creation, visual design tools and insights from behavioral science. She is currently working as strategy designer & managing partner at Bedenk, a Belgium based business creativity agency making organizations futureproof.
Coworking isn’t just the latest buzz term or a flash-in-the-pan trend. In Australia alone there are an estimated 140 creative coworking spaces offering freelancers, virtual employees, bloggers, contractors and solopreneurs worldwide an antithesis to corporate culture and solution to (unproductively) working from home.
In this document, we have collected and compiled the most important experiences and lessons learned from the last six years of our award winning social intranet. With it, we want to give inspiration, courage and confidence to people who face similar situations at their companies, and sometimes obstacles and challenges: "Keep going! It's worth it."
A look at the underlying ethos of collaboration, and a series of strategies and approaches to encourage the development of collaborative human behaviours.
A Tiny Service Design History | Daniele Catalanotto | Swiss Innovation AcademyService Design Network
We often talk about the future of Service Design. What will AI bring to it? How will machine learning change our practice? But often, we lack the basic understanding of our past. What’s the first service that ever existed in history? How old is really co-creation? In this fun talk, Daniele shares key stories about the history of our field. Starting with 10,000 BC up to 2019. This little journey will show how Service Design stole ideas from psychology, politics and even philosophy.
Become a member!
https://www.service-design-network.org
Follow us on Twitter: https://twitter.com/sdnetwork
Or on LinkedIn: https://www.linkedin.com/company/2933277
Like us on Facebook: https://www.facebook.com/ServiceDesignNetwork/
Behind-the-scenes on Instagram: https://www.instagram.com/servicedesignnetwork/
The design thinking transformation in businessCathy Wang
Presented at Webvisions Barcelona 2015 By Cathy Wang & Nuno Andrew
The definition of design is shifting from being a noun to a verb. We see it moving away from arts and craft into a methodology of delivering value. Adapting to this shift, designers and changemakers are forming a new way of design thinking.
As designer, not only are we crafting products / services, but we are also learning to see a much bigger system with a deep connection to business factors. How can we influence businesses with design thinking in order to build a solid business platform that delivers meaningful products / services.
Systems thinking is an approach to problem solving. Businesses are an intricate ecosystem, from how the organisation is structured, to people, to commercial planning, to processes. As designers, we practice systems thinking everyday. How do we use this knowledge to craft a business? This, is business design.
In this session, we want to explore what business design means. How to use what we know, as designers, to build stronger businesses? As we continue to adapt design methodologies and systems thinking to a business context, what other manifestations that will evolve? How can design thinking be leveraged in even the most straight-laced silos of a business such as Human Resources and Finance? How do we give design thinking the space it needs in the face of traditional business practice? And most importantly, how do we use our existing design thinking knowledge, to design businesses?
Collaboration on the Intranet: Keynote at Interaction 2013 Conference in Lond...Michael Sampson
My keynote speech at the Interaction 2013 conference, in London in late September 2013. I talked about why the intranet needs to support collaborative activities, outlined some core concepts (culture, governance, adoption), and then talked about the journey ahead.
Moving Innovation from Buzzword to ActionZeus Jones
People — not processes — are what build every great business. The same is true of innovation. Here's how to build a culture of innovation within any company.
Durango Space coworking business model 3-08-16Jasper Welch
Using the Business Model Canvas methodology to model DurangoSpace coworking, including Value Proposition, Customer Segments, Revenue Streams & Key Activities, Jasper Durango, CO
Agile design thinking and you... ux australia2011Jason Furnell
Agile is changing the way we create software. Design, and Design Thinking, is becoming pivotal to business success. The UX game is changing, and you need to step up!
Daniel Oertli (CIO, REA Group) and Jason Furnell (Experience Design consultant, ThoughtWorks) will discuss the changing role of UX in fast moving, Agile development environments, presenting case studies demonstrating the impact that a design-led approach has had at Australia’s No.1 real estate site (www.realestate.com.au).
This talk will present concepts that will challenge your thinking and introduce you to new methods that will increase your impact as a designer working on software and business strategy projects.
The Agile development methodology dramatically changes the role of designers: the build is the design. Agile concepts like ‘working software over comprehensive documentation’ and the disciplines of ‘just enough’ and ‘just in time’, mean that traditional, heavy weight specification documentation is no longer effective – or even possible.
Practitioners need to find ways to ‘power up’ their design impact. Jason and Daniel will discuss how to use collaborative design as a ‘force multiplier’, share the experience of designing in real-time, and show you how to let go, be fearless and take your team with you on a journey that builds trust, buy-in and design momentum.
They will challenge you to shift your focus; to make the transition to design thinking, and focus on design facilitation in order to increase the scale and complexity of the things you design.
Bridgeable: Celebrating 10 years of Insight and ImpactBridgeable
Over the last 10 years, we've introduced the use of service design methods and tools to a variety of not-for-profit and caused-based organizations. This is a compilation of those case studies.
Shaping your Employee Experience through Design ThinkingSara Coene
We define employee experience as seeing the world through the eyes of our employees and staying connected to their wants and needs, so they are committed to the larger business goals and results.
As the war for talent heats up, many companies have appointed a Head of Employee Experience and are developing a strategy to create an employee experience which takes into account the physical environment employees work in, the tools and technologies that enable their productivity, and learning to achieve their best at work.
HR leaders are leading this effort by reaching outside of the HR function to partner with Marketing and Internal Communications in order to create one seamless employee and customer experience. Making the workplace an experience allows companies to embed their culture and values in the workplace and use this to recruit and retain top talent.
In this slideshare you learn about employee experience, why it is so important to put your people first and what the (new) role of HR is.
Sara Coene is Organisational Change Coach, Employee Experience Designer and Design Thinking Facilitator supporting organizations and leaders in their change, with strong focus on team dynamics and development, using co-creation, visual design tools and insights from behavioral science. She is currently working as strategy designer & managing partner at Bedenk, a Belgium based business creativity agency making organizations futureproof.
Coworking isn’t just the latest buzz term or a flash-in-the-pan trend. In Australia alone there are an estimated 140 creative coworking spaces offering freelancers, virtual employees, bloggers, contractors and solopreneurs worldwide an antithesis to corporate culture and solution to (unproductively) working from home.
In this document, we have collected and compiled the most important experiences and lessons learned from the last six years of our award winning social intranet. With it, we want to give inspiration, courage and confidence to people who face similar situations at their companies, and sometimes obstacles and challenges: "Keep going! It's worth it."
GA UX Design Guest Talk. Stuff You Might Want To Know...Ben Pecotich
I'm a regular guest speaker at General Assembly's User Experience Design immersive (UXDi) course. I share some of my experience in the design industry, and encourage the students to use design for good and social impact.
why do some teams perform and others fail? Team effectiveness research has highlighted key actions you can take to enhance team performance. While many are obvious, they are uncommon, so the canvas makes them actionable.
Design Thinking Comes of AgeThe approach, once.docxdonaldp2
Design
Thinking
Comes
of Age
The approach, once
used primarily in product
design, is now infusing
corporate culture.
by Jon Kolko
ARTWORK The Office for Creative Research
(Noa Younse), Band, Preliminary VisualizationSPOTLIGHT
66 Harvard Business Review September 2015
SPOTLIGHT ON THE EVOLUTION OF DESIGN THINKING
HBR.ORG
There’s a shift under way
in large organizations,
one that puts design
much closer to the
center of the enterprise.
Focus on users’ experiences, especially
their emotional ones. To build empathy with
users, a design-centric organization empowers em-
ployees to observe behavior and draw conclusions
about what people want and need. Those conclu-
sions are tremendously hard to express in quanti-
tative language. Instead, organizations that “get”
design use emotional language (words that concern
desires, aspirations, engagement, and experience)
to describe products and users. Team members
discuss the emotional resonance of a value propo-
sition as much as they discuss utility and product
requirements.
A traditional value proposition is a promise of
utility: If you buy a Lexus, the automaker promises
that you will receive safe and comfortable trans-
portation in a well-designed high-performance ve-
hicle. An emotional value proposition is a promise
of feeling: If you buy a Lexus, the automaker prom-
ises that you will feel pampered, luxurious, and af-
fluent. In design-centric organizations, emotion-
ally charged language isn’t denigrated as thin, silly,
or biased. Strategic conversations in those compa-
nies frequently address how a business decision or
a market trajectory will positively influence users’
experiences and often acknowledge only implicitly
that well-designed offerings contribute to financial
success.
The focus on great experiences isn’t limited to
product designers, marketers, and strategists—it
infuses every customer-facing function. Take
finance. Typically, its only contact with users is
through invoices and payment systems, which are
designed for internal business optimization or pre-
determined “customer requirements.” But those
systems are touch points that shape a customer’s
impression of the company. In a culture focused
on customer experience, financial touch points are
designed around users’ needs rather than internal
operational efficiencies.
Create models to examine complex prob-
lems. Design thinking, first used to make physical
objects, is increasingly being applied to complex, in-
tangible issues, such as how a customer experiences
a service. Regardless of the context, design thinkers
tend to use physical models, also known as design
artifacts, to explore, define, and communicate.
Those models—primarily diagrams and sketches—
supplement and in some cases replace the spread-
sheets, specifications, and other documents that
SPOTLIGHT ON THE EVOLUTION OF DESIGN THINKING
But the shift isn’t about aesthetics. It’s about apply-
in.
Design Thinking Comes of AgeThe approach, once.docxcuddietheresa
Design
Thinking
Comes
of Age
The approach, once
used primarily in product
design, is now infusing
corporate culture.
by Jon Kolko
ARTWORK The Office for Creative Research
(Noa Younse), Band, Preliminary VisualizationSPOTLIGHT
66 Harvard Business Review September 2015
SPOTLIGHT ON THE EVOLUTION OF DESIGN THINKING
HBR.ORG
There’s a shift under way
in large organizations,
one that puts design
much closer to the
center of the enterprise.
Focus on users’ experiences, especially
their emotional ones. To build empathy with
users, a design-centric organization empowers em-
ployees to observe behavior and draw conclusions
about what people want and need. Those conclu-
sions are tremendously hard to express in quanti-
tative language. Instead, organizations that “get”
design use emotional language (words that concern
desires, aspirations, engagement, and experience)
to describe products and users. Team members
discuss the emotional resonance of a value propo-
sition as much as they discuss utility and product
requirements.
A traditional value proposition is a promise of
utility: If you buy a Lexus, the automaker promises
that you will receive safe and comfortable trans-
portation in a well-designed high-performance ve-
hicle. An emotional value proposition is a promise
of feeling: If you buy a Lexus, the automaker prom-
ises that you will feel pampered, luxurious, and af-
fluent. In design-centric organizations, emotion-
ally charged language isn’t denigrated as thin, silly,
or biased. Strategic conversations in those compa-
nies frequently address how a business decision or
a market trajectory will positively influence users’
experiences and often acknowledge only implicitly
that well-designed offerings contribute to financial
success.
The focus on great experiences isn’t limited to
product designers, marketers, and strategists—it
infuses every customer-facing function. Take
finance. Typically, its only contact with users is
through invoices and payment systems, which are
designed for internal business optimization or pre-
determined “customer requirements.” But those
systems are touch points that shape a customer’s
impression of the company. In a culture focused
on customer experience, financial touch points are
designed around users’ needs rather than internal
operational efficiencies.
Create models to examine complex prob-
lems. Design thinking, first used to make physical
objects, is increasingly being applied to complex, in-
tangible issues, such as how a customer experiences
a service. Regardless of the context, design thinkers
tend to use physical models, also known as design
artifacts, to explore, define, and communicate.
Those models—primarily diagrams and sketches—
supplement and in some cases replace the spread-
sheets, specifications, and other documents that
SPOTLIGHT ON THE EVOLUTION OF DESIGN THINKING
But the shift isn’t about aesthetics. It’s about apply-
in ...
SKYE SANT Finding a Job Project Strengths Assessment My.docxMARRY7
SKYE SANT
Finding a Job Project:
Strengths Assessment
My strongest trait that I can bring to any business is my ability to collaborate. I
actively search for touchstones with the people within my working sphere
despite traditional differences that might separate collaborators working
toward a common goal. This will allow me to succeed in what I believe has
become an increasingly team-based business model. I communicate clearly
and as shown through my work as chairwoman of the University of
Colorado’s student government Public Relations department I am selfmotivated,
responsible, and I am a leader who consciously forges strong
relationships with a wide variety of people. I am equally at home speaking at
conferences, classes, seminars or before government legislatures.
Secondly I have a practiced creativity. I am innately a creative person but I
believe that, like a second language, without practicing my creativity I will not
be able to keep current with my contemporaries or expand my own vision. I
routinely produce and show my artwork in galleries in Denver and I am an
active performing artist. As the owner of a small digital design business I
innovate, explore, and use all the tools available to me - in many cases this
includes traditional forms and methods of art. I am well versed in the
sculpture of wood, metals and mixed media as well as traditional handdeveloped
photographic processes. I delight in rendering illustration in a wide
variety of mediums including conte, charcoal, watercolor and pencil.
Finally I am strong in technical skills across a wide range of software
programs. These include print design applications such as Microsoft Office
(Word, Power Point, Excel), Adobe InDesign, Open Office and Adobe
Acrobat, and other graphic applications in the Adobe Suite (Photoshop,
Illustrator). I also know the digital design and movie making applications in the
Adobe Suite CS5; AfterEffects, DVD Studio Pro, iDVD, Bridge, Quicktime,
RealPlayer, DVD Player ,Final Cut Pro, and iMovie. I can edit and create in
sound applications such as Soundtrack Pro and GarageBand and can
program websites using Wordpress, iWeb, FlashCS4 (and ActionScript),
FrontPage, HTML4, and CSS.
�
SKYE SANT
Finding a Job Project:
Job Requirements
TITLES: User Interface Designer; Experience Designer; Interaction Designer;
Information Architect; Social Interaction Designer; Interface Designer; User
Experience Designer; Interactive Systems Engineer and Kinetic User Interface
Designer.
METHODOLOGIES: Candidate should be able to apply various
methodologies of creating user interfaces including design research, research
analysis and concept generation, visualization, wireframing, envisioning
multiple design solutions, and affective processes in interaction design. To a
lesser extent, the candidate may be involved in prototype and usability
testing, implementation and system testing.
FIEL ...
BIFM North Region: Smarter Workplaces Seminar, April 2018Whitbags
Seminar at Manchester Central on 18 April 2018, discussing smarter workplaces and the proposed changes to BIFM, with Ian Ellison, Mark Catchlove and Steve Roots
Is het Nieuwe Werken een hip ingerichte, nieuw werkomgeving, met voor iedere medewerker een smartphone en/of iPad, of heeft het veel meer te maken met de werkprocessen, de cultuur van de organisatie en de gewenste identiteit en uitstraling?
Meer en meer is duidelijk dat zaken als ‘vertrouwen’ en ‘verantwoordelijkheid’ veel bepalender zijn voor het succes van een moderne organisatie dan de vraag hoe hoog de afscheiding tussen werkplekken moet zijn. Iedere organisatie is verschillend, en daarmee is iedere ‘ideale werkomgeving’ anders. Het eigentijds inrichten van een kantoor is dus veel meer dan het maken van een mooi plaatje. Het is en blijft een zoektocht naar het vinden van de juiste balans tussen aan de ene kant het aanbieden van optimale werkomstandigheden (en dus productiviteit!) en aan de andere kant het faciliteren van ontmoeten en het creëren van de juiste cultuur.
In de afgelopen vijftien jaar heeft Fokkema & Partners architecten op basis van Het Nieuwe Werken zo’n 1,2 miljoen m2 werkruimte ontworpen (onder meer voor Friesland Campina, Deloitte, Unilever, Eneco, Asics, Stedin,) en daarmee voor 70.000 mensen een HNW-werkomgeving gerealiseerd.
Wat zijn in die periode de belangrijkste leermomenten en valkuilen gebleken en wat moeten organisaties, die met HNW als werkconcept aan de slag willen, vooral wel en vooral niet doen om van HNW een succes te maken?
Ticketing Professionals webinar: What to do now, what to do next Ash Mann
Ash Mann, Substrakt's Managing Director spoke as part of the Ticketing Professionals Conference's webinar series which replaced the cancelled 2020 conference.
The cultural sector has been through an enforced, rushed programme of digital transformation. We need to review our thinking around all of our digital activity to set ourselves up for success as we come out of the current Covid-19 crisis.
From strategy, mission, values and brand through to systems and tooling, focusing on user experience, and how we gather and use data, what got us to where we are today is unlikely to be what will serve us best in the long run.
Designing a new end-to-end grant experience from ground up, from outside in.
In November 2014, SG Enable started a design sprint project with Outsprint to envision a new end-to-end experience for their new grant. This project tapped on human-centered design tools and techniques to help SG Enable better understand the needs and challenges faced by grant applicants, grant makers and other partners. This report captures the findings and ideas generated from the project.
SG Enable | SG Enable is an agency dedicated to enabling persons with disabilities.
https://www.sgenable.sg/
Outsprint | The fastest way to innovate public policy & social services.
http://outsprint.io
Learn more on process to create the best services that can help to grow your business. Find out here https://www.360postings.com/how-to-track-project-progress/
The report provides an overview about the program, speakers, some highlights and results from the workshops conducted at the first Design at Business Conference on Nov 1 & 2, 2016in Berlin.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
Modern Database Management 12th Global Edition by Hoffer solution manual.docxssuserf63bd7
https://qidiantiku.com/solution-manual-for-modern-database-management-12th-global-edition-by-hoffer.shtml
name:Solution manual for Modern Database Management 12th Global Edition by Hoffer
Edition:12th Global Edition
author:by Hoffer
ISBN:ISBN 10: 0133544613 / ISBN 13: 9780133544619
type:solution manual
format:word/zip
All chapter include
Focusing on what leading database practitioners say are the most important aspects to database development, Modern Database Management presents sound pedagogy, and topics that are critical for the practical success of database professionals. The 12th Edition further facilitates learning with illustrations that clarify important concepts and new media resources that make some of the more challenging material more engaging. Also included are general updates and expanded material in the areas undergoing rapid change due to improved managerial practices, database design tools and methodologies, and database technology.
Leadership Ethics and Change, Purpose to Impact Plan
Building a Connected Workspace
1.
2. I N T R O
The workplace of the future is adapting to the demands of a worker who
has always known collaborative technology, and physical location is no
longer a barrier to connection. Employees expect a work environment
where they have a myriad of options for getting things done. The move
to a connected workspace isn’t just for cool tech companies, as companies
everywhere look into what their people need to excel. Research firm
Workplace Trends predicts that getting serious about office design
and using it as a way to increase collaboration and attract top talent
will be a major theme this year.
What does it really mean to be connected in today’s workplace?
In this ebook, experts from the leading design firms, workplace
researchers, employee engagement innovators, and businesses that are
already introducing collaborative environments share their thoughts on the
steps an office can take to better connect its greatest assets — its
employees.
3. W H O W E A R E A N D W H Y W E
P U T T H I S E - B O O K T O G E T H E R
LivePerson is one of the few tech companies to be founded in the '90s and
survive the dot-com crash. We even boast having our founder and CEO, Rob
LoCascio, still at the helm. Rob’s passion for cultivating strong core values
to see the business through the years manifested in 2010, when he flew
the entire company to our technology hub in Israel for a days-long workshop
to formalize the core values: Be an owner and help others.
After this momentous event, LivePerson employees quickly realized that
physically, our traditional office space, with cubicles in the middle and
management offices along the windows, was a barrier to living out the
culture. We established a collaborative design process between LivePersons
— everyone from lawyers to developers to accountants to creatives — and
architects to design a space that allowed our culture to come to life. This
experience was so successful it has since been replicated in our offices
around the globe.
Customers and partners often ask us how they can create a culture-driven
workplace, so we compiled our thoughts on the process — along with
insights from workplace and employee engagement experts — in this guide.
4. GREG BESNER
C U L T U R E I Q
WHEN IN
DOUBT, ASK
YOUR TEAM
T w i t t e r @ g r e g n y c
5. Leaders are faced with hundreds of decisions when
shaping and maintaining a healthy workplace. The
goal is to create an environment that encourages
collaboration, productivity, and happiness. At the end
of the day, your team knows what works best for
them. Therefore, I recommend collecting employee
feedback before, during, and after making decisions
about the workplace. At CultureIQ, we've seen clients
survey their team about what changes would make
the office more comfortable and productive. Putting
employee feedback at the center of the process
has three main benefits: (1) You are able to make
informed decisions with employees’ best interests
in mind; (2) The space becomes collaborative both
in function and in development; and (3) Employees
feel ownership over and respect for the space, which
translates into loyalty and pride for the company.
""
6. JACOB MORGAN
T H E F U T U R E O R G A N I Z A T I O N
T w i t t e r @ J a c o b M
NO SECRET
FORMULA HERE:
GO TALK TO YOUR
EMPLOYEES!
7. Building a collaborative workspace is one aspect of designing
an employee experience. Where most organizations fall short is
designing something for employees instead of designing something
with employees. This isn’t about coming up with ideas and then
pushing them out. This is about understanding how employees work
and why they work, then designing spaces based on understanding
these things. So what’s the simplest way to do this? Just ask. Have
conversations with employees about their physical space and what
they like and don’t like. Get to know them and how they work and
involve them in the design process to get their feedback.
Another big mistake that organizations make is trying to design
a single type of workspace. Don’t focus on open floor plans versus
cubicles. Instead, focus on creating multiples modes of working,
so if an employee wants some alone time, they can have it. If they
want collaboration time in an open environment, they can have that,
too. A collaborative workplace is more than just having a
collaborative workspace. Simply giving everyone a giant open
room with whiteboards won’t solve your collaboration challenges.
"
8. LISA JACKSON
C O R P O R A T E C U L T U R E P R O S
THE BEST ENVIRONMENTS
AT WORK REFLECT THE
FEELING YOU WANT
EMPLOYEES TO HAVE
AT WORK.
T w i t t e r @ c o r p o r a t e c u l t u r
9. All collaboration in business is supported by two premises: (1) a
common, shared goal, which is a priority for the leader; and (2) tapping
a representative group of employees across functions to achieve it.
If a culture of collaboration is desired, the environment must support
feelings of tribal unity. The spaces must fulfill diverse needs — sitting,
standing, quiet, small meeting spaces (people gravitate to these more
naturally), and informal interactions (common areas). Ask your "inside
design team" to come up with creative ideas versus relying on an
outside expert.
According to Gensler's 2013 Workplace Design research, "individual
focus" was the most significant factor in workplace effectiveness. If
this factor is supported, collaboration, learning, and social interaction
increase, and if ignored, all decrease.
Make sure you’re providing the tools and a work environment in which
people can do their best work, set goals that require collaboration,
and let employees tell you how to change the workplace environment
to support them.
"
10. TAREK PERTEW
U N C U B E D
WE ASK
EVERYONE
TO PROVIDE
FEEDBACK.
T w i t t e r @ t a r e k p
11. At Uncubed, we have a weekly homework assignment that
involves familiarizing oneself with work from a particular
business unit and, collectively, sharing feedback. This
ensures that no single business unit runs away with all
the plaudits while folks who may be relatively silo in their
roles get consistent exposure to other areas of the business.
For example, we have three relatively prominent business
units: Uncubed.com, our employer-branding SaaS platform;
Wakefield, our editorial arm; and events, including our well-
established digital skills and careers conference, NYC
Uncubed. At the start of the week, we may ask everyone to
watch a recently created class on Uncubed.com and come
to our Friday Town Hall prepared to provide feedback on
what they liked and what could be improved. This allows the
team to have their voice heard and provides an opportunity
to accelerate product improvements, keeps the team well
informed on progress across all units, and creates a more
collaborative and united workplace.
"
12. PERRY TIMMS
M E D I A Z O O
BRING
YOUR OWN
DESIGN.
T w i t t e r @ P T i m m s e s c u
13. I think we could build more workplaces where
the people who occupy them are able to shape their
environment much more than we see now. "Want a
desk? Want it in white or white with a grey pedestal?
Oh, and a colored bean bag nearby." That’s about
the extent of most design considerations. Yet quiet
space, a booth, a kitchen table, a standing desk, or a
variety of all these — a blank canvas built up by each
one of us — is surely now a feasible way to create a
space where people feel they belong rather than a
space where they are "corporatized." And, yes, create
a collaborative exercise where the team shapes and
reshapes as they see fit. "Bring your own design"
could stop us working from home and make
workplaces more homey.
"
14. COLIN BRICE
M A P O S
THE TOTAL
IS ALWAYS
GREATER
THAN THE
SUM OF
ITS PARTS.
15. At Mapos, we have found two critical drivers to creating a connected
workplace. The first is behavioral: Include all stakeholders in the
design process. We invite as many decision-makers as possible to
participate in team games, workshops, and brainstorming sessions
from the very beginning of each project. These activities not only
leverage the actual end user’s intelligence and insights for the
benefit of the design (which is invaluable) but also set the stage
for how people will be interacting, sharing, and co-creating their
everyday work experience. At move-in, everyone is already
accustomed to working together! The second is urban: Design the
workplace like a small city. Like citizens of any proud community,
the people sharing a workplace act, react, and move through their
environment in different ways. There are places of privacy and
repose for focused work and rejuvenation, there are small collection
points for group work and open discussion, and there are large town
squares for public activities, presentations, and celebrations.
The right mix of these ensures everyone will be using and sharing
the spaces over the course of any given day or week.
"
16. ERICA STOKES
P O P P I N
CULTURE
IS A LIVING,
BREATHING
THING.
CULTURE
IS A LIVING,
BREATHING
THING.
T w i t t e r @ e r i c a s t o k e s _ n y
17. With hiring, we try to lead by example. In any company, there
are influencers throughout the organization — whether it's your
head of marketing, tenured salespeople, or founders. Regardless
of level, those are the types of people to include in the interview
process. Culture is not about finding someone you can go to
happy hour with; it's about finding the person who will work
scrappily alongside your team. It’s important to identify who
your influencers are and make sure they too are portraying your
core values and evangelizing the culture. At Poppin, we’re very
transparent about the type of culture we support during the
interview process. When candidates come through our door,
they're welcomed by at least two or three employees. They’ll see
teams huddled up to collaborate in shared spaces, over standing
tables, or in our showroom. A candidate interviewing later in the
day might catch a round of ping pong, hear music playing, or see
dogs running across the hallway. For us, the physical design of
our office and the various incentives we offer are huge selling
points in attracting and retaining the right people.
"
18. HUNG PHAM
C U L T U R E S U M M I T
THE BEST
THINGS HAPPEN
WHEN PEOPLE
ARE RUNNING
INTO EACH
OTHER AND
SHARING IDEAS.
T w i t t e r @ C u l t u r e S u m m i t S F
19. An open workspace environment doesn’t necessarily
equate to more collaboration. You could have an open
workspace and still have a very silo culture, which is
common in older enterprise companies. Removing silos
and increasing engagement begins with a shift in mindset
that has to come from leadership at the top. Leaders must
create opportunities for employees to engage, connect,
and collaborate with each other to make the open
workspace effective. For example, at Zappos, they are
always looking for new and innovative ways to get people
to run into each other more. At its headquarters in Las
Vegas, there are exits on all four sides of the building, but
all of them are locked except one. Although inconvenient,
this enables people to connect with each other more
by making what Zappos calls “meaningful collisions.”
"
T w i t t e r @ c o r p o r a t e c u l t u r
20. KRISTY SUNDJAJA
L I V E P E R S O N
IT'S IMPORTANT
TO KNOW AND
EXHIBIT WHAT
YOU STAND FOR
AS A COMPANY.
T w i t t e r @ L i v e P e r s o n
21. LivePerson has a culture built on our core values of “Be
an Owner” and "Help Others" and our space reflects that.
We involved our employees in designing our office so
the look, feel, and functionality would be truly authentic.
Collaborative aspects include a vast Town Hall area and
open kitchen, as these are the heart of where people
connect casually. We have monitors that display
pertinent company news, wins, and photos of our
colleagues across the world in these common areas to
forge a sense of community despite the many miles
between us. You can write on pretty much anything in
our office, allowing for on-the-fly meetings or capturing
notes on tables and walls whenever an idea strikes. Our
open seating plan — even the founder and CEO sits in
the open — allows LivePersons to better connect and
collaborate with their teammates and hear what’s going
on with other teams, supporting our core value of
helping others. It also eliminates the forced hierarchy
that is inevitable when individuals are in personal
offices.
"
22. BOB FOX
W O R K D E S I G N M A G A Z I N E
COLLABORATION
DOES NOT
JUST HAPPEN.
T w i t t e r @ w o r k d e s i g n m a g
23. Connecting with people and enabling collaboration
in the workplace is about communication. Modern
workspaces impute behavior, and the space itself
defines what we can and can’t do. From reception
areas to meeting places to our own workstations,
our behavior is defined by those spaces. As a result,
our workspaces set the context for the culture of the
organization. When someone walks into your space,
you have the ability to shape what he or she perceives
and feels. You have an opportunity to communicate
a message, to influence how someone feels, and to
create a story about your organization and its purpose
in how your design your space. Collaboration doesn't
just happen: It’s about the successful communication
and sharing of ideas. Like most other behaviors, it has
to be carefully nurtured, reinforced, and supported
by your workspace.
"
24. M A G N E T I C
MYKE MANSBERGER
I WANT YOU
TO LEAVE OUR
OFFICE WITH
A GREAT
IMPRESSION.
T w i t t e r @ M y k e T V
25. It is absolutely crucial to involve team representatives
when making changes to our spaces. From large projects
such as full build-outs to small changes like seating
assignments, it's important to give a well-represented
committee a voice in the process. From a facilities
aspect, the execution of a project becomes collaborative
and painless for the employees who are impacted.
Combining a well-thought-out experience with technology
can be a key component to wowing office visitors.
Whether you're the food delivery guy or a job candidate,
I want you to leave our office with a great impression.
Something as simple as an iPad check-in system allows
a visitor to notify their host directly, so rather than
chasing someone down, the front-desk staff can focus
on making your visitor feel welcomed and engage in
conversation until the host arrives.
"
26. STEPHANIE KRIEG
H R C U L T U R E C L U B
EVERY OFFICE
TELLS A STORY.
T w i t t e r @ H R C u l t u r e C l u b
27. The trick is to make sure your office is telling your
company’s story. You want your employees to feel
like a team and guests to know about your culture
from the moment they enter. Consider displaying your
mission statement and values visually on the walls.
Not only is this energizing, but it helps foster a unified
culture, too. Or instead of painting the walls all one
color, get creative with their coverings. You could hire
a local artist to leave their mark on your walls. Another
option is to use chalkboard paint, whiteboard paint,
word scrambles, or even scratch-and-sniff wallpaper
(it exists!) to enhance your company culture. When
you have an office design that goes beyond beige,
consider hosting office tours. It’s a great way to find
people who not only love your creative office but
people who would also love to work with you!
"
28. AMANDA SOL PERALTA
L I V E I N T H E G R E Y
KICK THINGS
OFF WITH AN
ICEBREAKER.
T w i t t e r @ a m n d s l
29. Collaboration is becoming an essential way we do business.
It enables our teams to be more creative, impactful, and even
fun to be a part of. Yet it doesn’t happen on its own, and there
are preconditions for true collaboration to happen. One
crucial precondition we’ve identified at Live in the Grey is
trust. If team members don’t feel a sense of psychological
safety with each other, they’ll never be comfortable sharing
stupid ideas (which lead to great ideas) or giving honest
feedback. One way to build trust and psychological safety is
to establish a practice of starting meetings with sharing. You
can start off easy (“What was your most memorable night in
the past week?") and evolve toward deeper topics (“What’s
really going on in your life?”) as time goes on. By making
personal topics okay to share, your team dynamic opens up.
Suddenly, it’s not so hard to suggest a wild addition to a
product offering or share your honest reactions in a meeting.
Suddenly, collaboration starts living up to its potential.
"
30. W H A T L I V E P E R S O N D O E S
( W H E N W E ’ R E N O T C R E A T I N G A W E S O M E O F F I C E S P A C E S )
LivePerson is a leading provider of mobile and online messaging, enabling
a meaningful connection between brands and consumers. LiveEngage,
the company's enterprise-class, cloud-based platform, empowers consumers
to stop wasting time on hold with 1-800 numbers and, instead, message
their favorite brands just as they do with friends and family. More than
18,000 businesses, including Adobe, Citibank, EE, HSBC, IBM, Orbitz, PNC,
The Home Depot, and Disney, rely on the unparalleled intelligence, security,
and scalability of LiveEngage to reduce costs, increase lifetime value,
and create meaningful connections with consumers. (NASDAQ: LPSN)
C O N N E C T W I T H U S
H o l l i e E l l i s o n
C u l t u r e C o m m u n i c a t i o n s
W e ’ d l o v e t o h e a r y o u r t h o u g h t s
o n h o w t o c r e a t e a c o l l a b o r a t i v e
w o r k s p a c e t o i n c l u d e i n o u r f u t u r e
e d i t i o n s ! S e n d t h e m t o H o l l i e E l l i s o n
a t h e l l i s o n @ l i v e p e r s o n . c o m .