This document is a resume for Brenda Spencer-Robertson that outlines her experience and skills as a library manager, information professional, and research strategist. She has over 15 years of experience in various library roles including head librarian at the University of North Texas at Dallas, sales representative for library database subscriptions at Amigos Library Services, and grants facilitator also at Amigos Library Services. Her resume highlights skills in library management, customer service, research, budgeting, and instruction.

1. Library Manager, Information Professional & Research Strategist
Professional Portfolio
Brenda Spencer-Robertson, MLS
Robertson, Brenda
2012-2013

2. Resume: RESUMES PLUSBrenda Spencer Robertson - 2012.docx
RESUME`
SKILLS:
 Experienced customer account management; and good working knowledge of accounting
practices;
 Excellent written and oral communication skills; organized and analytical;
 Demonstrated propensity to learn new technology as necessary to perform required
search strategies on in-house software and databases exclusive to the job at hand such as
the Millennium Cataloging Management System at UNT Dallas, the Customer
Relationship Management System at Amigos, and the InMagic Subscription Management
program at the TXU, Information Resource Center;
 Proficient use of Excel, Word, Outlook, PowerPoint, ACCESS and multiple in-house
databases;
 Demonstrated ability in writing promotional copy to market electronic databases and
conducting online instruction webinars;
 Proficient in Internet research and use of electronic databases to retrieve public and
classified data. (LexisNexis, EBSCOHost, ProQuest, Hoovers, Factiva, and similar
business and academic resources);
 Experienced in maintaining positive, professional relationships with the executive staff
and employees.
 Experienced classroom instructor of library electronic resources, grant writing workshops
and English Speakers of Other Languages (ESOL) for beginners;
PROFESSIONAL EXPERIENCE:
University of North Texas at Dallas, 7400 University Hills Blvd., Dallas, TX 75241
(2009- Present) - Head Librarian
 Manage daily operations of an academic library.
 Prepare annual budget proposal for the library and manage budget resources.
 Negotiate annual contract for library resources and services.
 Collaborate closely with Office of Institutional Effectiveness to provide detailed records
of library activities that support of the University’s strategic initiatives, to meet SACS
accreditation requirements by entering library statistics, expected outcomes, criterion,
recommendations and results into TRACDAT database.
 Manage all aspects of human resource needs to maintain a qualified library staff.
 Assess and approve internal events and outreach activities of the library staff.
 Develop new polices as necessary, and ensure adherence to established policies for
library services and collection management.
 Provide reference services to admin, faculty, staff or students using library cataloging
system, electronic databases and print resources, as needed.
 Maintain active membership in university, local and professional committees and
organizations that support strategic initiatives of the university and/or interests of the
library.
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3.  Perform liaison duties for selected university departments as appropriate.
 Coordinate special programs, workshops or seminars for UNT Dallas, local and
professional communities.
 Conduct face-to-face, customized library instruction workshops for UNT Dallas courses
as requested.
 Routinely revise processes to deliver improved library services based upon needs of
students, faculty, staff and administration.
 Guide and direct library staff toward consistent delivery of excellent library services.
 Supervise and approve requests to purchase library materials, supplies and equipment.
 Respond as needed to additional requests to support the professional goals of the Provost,
and Associate Provost of Academic Excellence at UNT Dallas.
Amigos Library Services, Inc.; 14400 Midway Road; Dallas, TX 75244
June 2003 to October 2009
Member Discount Services Sales Representative - March 2005 – October 2009
 Managed electronic database subscription accounts for members at university, public,
corporate and school libraries.
 Served as account representative for information services vendors: McGraw-Hill, Baker
& Taylor, H. W. Wilson, LexisNexis, Asia Studies, MyiLibrary and Swets.
 Critically examined historical price structure to determine suitable cost adjustment for
projecting sales revenue in upcoming year.
 Calculated price quotes using a variety of formulas based upon size or type of institution,
FTE count, or criteria determined by the database vendor.
 Designed Excel spreadsheets with macros to capture and calculate sales revenue.
 Conducted live Webinars to market and demonstrate use of the Swets, ScholarlyStats
database.
 Provided a written report of monthly sales activities to executive staff; weekly oral
reports to Manager of Member Discount Services and regularly communicated via phone
conference and face-to-face meetings with vendor account representatives.
 Attended the American Library, Texas Libraries, and Special Libraries Associations
annual library conferences to meet with vendor representatives and to interview
prospective vendors.
 Participated in the development and implementation of annual departmental goals and
strategic planning.
Grants Facilitator - June 2003 – March 2005
 Wrote new grant proposals and maintained current funding by monitoring deadlines of
grants received, and by completing and insuring prompt submission of renewal
documents.
 Conducted daily research of potential funders using Internet resources and commercial
resources and disseminated the information among Amigos Library Services members
 Conducted face-to-face grant writing workshops to the Society of American Archivists at
Fayetteville, NC and to Amigos academic library members at universities located in
Austin, TX, Phoenix, AZ, and Oklahoma City, OK.
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4.  Fulfilled requirements to maintain current grant proposals from the National Endowment
of the Humanities (NEH), and conducted turnkey grant proposal processes for
submissions to IMLS, FEDLINK and the City of Irving.
 Applied for and received continued education grant from FEDINK and a Hillcrest
Foundation award for training workshops through the Center for Non-Profit
Management.
 Created an ACCESS database to capture grant proposal details and potential funders with
a history of giving to projects related to the mission of Amigos Library Services.
 Conducted daily research of potential funders using public Internet resources and
commercial resources.
 Traveled to SOLINET, Atlanta, GA, to conduct staff interviews to compare work
processes of grants facilitator and sales team and site opportunities for improvement.
 Wrote marketing copy and submitted monthly contributions to Amigos Electronic
Newsletter.
 Met regularly with Amigos executive staff to share status of grant activities.
 Received positive recognition for special project performed at the request of the
Executive Director to develop a matrix spreadsheet with comparison data for library
networks located in Texas and California.
TXU Electric & Gas; 1601 Bryan St., Dallas, TX 75201
 Corporate Library Information Resource Center (IRC)/Resource Consultant;
 Fuel & Revenue Department/Administrative;
 Accounts Payable Department/Administrative;
 Payroll Department/Administrative
 Human Resources/Administrative
Duties/Accomplishments:
2000 – 2003 - Resource Consultant, Information Resource Center (IRC)
 Researched print and classified on-line databases and miscellaneous Internet resources to
provide customized results according to the requests of TXU Engineering Dept.,
executive staff and corporate employees system-wide.
 Conducted research using Lexis-Nexis, Dialog, Factiva, Forrester, Hoovers, Bloomberg,
Reuters, MarketWatch.com, and multiple free-access on-line databases. [i.e. Bureau of
Labor Statistics, FirstGov.gov, Catalog of Federal Domestic Assistance and more.]
 Demonstrated propensity to learn new technology as necessary to perform required
search strategies on databases exclusive to the IRC such as the InMagic Subscription
Management program.
 Represented IRC on departmental committee organized to reduce equipment costs.
Produced written report of expendable office equipment and justification for retention of
necessary items.
 Made significant contributions to the IRC Virtual Open House effort:
o Developed the mission statement.
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5. o Contributed to the marketing strategy.
o Coordinated final layout, content and distribution of posters and fliers.
1998 – 2000 – Fuel & Revenue Department
 Single point of contact to receive invoices and process payment for fuel purchased to
supply oil and gas generation plants located in the TXU service area.
 Received invoices and processed payment for expenses generated for transport of fuel to
plant locations.
 Used Access database to log fuel and transportation expenses and produced weekly and
monthly reports for distribution to managerial staff.
1995 – 1998 – Accounts Payable Department
 Processed payment of 60-100 invoices daily.
 Volunteered for and received responsibility of liaison to minority vendors.
1990 – 1995 – Payroll Department
 Participated in all activities necessary to process payroll meeting time and labor
deadlines.
 Updated W-2 forms, beneficiary forms, child support deductions, and charitable
deductions etc. on an as needed basis for as specified range of TXU corporate employees.
 Assisted payroll manager in research and data entry special projects as required.
1988 – 1990 – Accounting Department – Budgets
 Administrative Assistant to Manager of Budgets.
 Processed employee merchandise purchases.
1975 – 1988 – Dallas Plant Generating Station
 Stenographer to Jr. Secretary – Office administrative duties.
1974 – 1975 – Dallas Power & Light – Personnel Department
 Clerk – Entry-level office administrative duties.
EDUCATIONAL BACKGROUND:
 Master of Library Science, Texas Woman’s University, Denton, TX
 Bachelor of Business Administration, Dallas Baptist University, Dallas, TX
 Assoc. of Business and Office Procedures, Mountain View Community College, Dallas,
TX
 ESOL Teaching Academy Instructional Skills Award Certification, Eastfield Community
College, Mesquite, TX
PROFESSIONAL ORGANIZATIONS:
 American Library Association
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6.  Special Libraries Association
 Texas Library Association
 East Texas Historical Society
CAMPUS/COMMUNITY COMMITTEE AND ORGANIZATIONAL PARTICIPATION:
 UNT Dallas Dean of Liberal Arts and Life Sciences Search Committee – 10/2012 -
 21st Century Commission New University Model Advisory Panel - (6/2012 – 8/2012)
 UNT Dallas Habitat for Humanity CEEP House; Community Engagement and Education
Program House
 UNT Dallas Spring Commencement Ceremony (5/13/2012)
 UNT Dallas Inaugural Commencement Ceremony (12/19/2012)
 UNT Dallas Director of Distance Learning and Instructional Technology Search
Committee – 8/2011
 UNT Dallas Staff Council Nominations Committee, Secretary, (8/2011)
 Information Technology User Committee, Secretary (ITUC), (10/2010 –10/2011)
 Southern Dallas County Educational Consortium (SDCEC) – Member, (10/2009 – 2011)
 Oak Cliff Chamber of Commerce – Member, (10/2009 – present)
 UNT Dallas Faculty Alliance – Member, (10/09 – present)
 Texas Library Association – Black Caucus Division, Scholarship Chair, (2006-2008)
PUBLICATIONS/PRESENTATIONS:
 UNT Dallas Faculty Orientation, “Library Resources and Speaking Openly About
Plagiarism”, (8/22/11)
 Guest Lecturer: Mountain View Community College Humanities Dept. Common Book
Project, “Like Water for Chocolate from a Genealogical Perspective”, (10/20/2010)
 Presenter: Southern Dallas County Education Consortium (SDCEC) Kid’s College
Workshop, “Character, Education & Career Discovery” (10/2/2010)
 UNT Dallas Newsletter, (4/2010), review of “Scholarly Communication Symposium”, Ft.
Worth, TX, (2/26/2010)
 Published: Our Texas Magazine, (2004) - “Poole Rules”; Co-Authored Article:
Spotlight on three African American Librarians in the DFW Metroplex, Dr. Herman
Totten, UNT; Dr. Eva Poole, Ft. Worth Public Library; Gleneice Robinson, Denton
Public
Library
 Special Contributor: Our Texas Magazine, (2004), “The Chronicle”; Twelve Year
Timeline
VOLUNTEERISM:
 Welcome Week - New Student Resource (Blue Crew) – UNT Dallas
 Library Resource Center Cataloger and Collection Development Policy team –
Oak Cliff Bible Fellowship Church
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7.  Parent Student Association, Secretary – St. Philips Episcopal School
 Parent Volunteer for School Library; St. Philips Episcopal School
 One-on-One Student Mentor, Phyllis Wheatley Elementary School - TXU
 Dallas Arboretum Volunteer – TXU
 Paint-The-Town Project - TXU
 One-on-One Student Mentor, Phyllis Wheatley Elementary School - TXU
 Jr. Achievement Facilitator: St. Philips Episcopal School (3rd Grade); Bishop Dunne
Catholic H.S. (10th Grade)
OTHER ACTIVITIES:
 Genealogy Research
Research Literacy Instruction
Research Literacy instruction was provided for the following UNT Dallas courses and
local community institutions. Each UNT Dallas course instruction was customized to
provide research of specific digital resources required to complete the current
assignment.
Course Course
Date Course Name
Code Number
10/24/2012 COUN 5300D Basic Counseling
10/17/2012 HSML 3000D Nonprofits and Human Service
10/10/2012 BIOL 1132D Environmental Science
9/19/2012 BIOL 1132D Environmental Science
9/19/2012 HSML 3000D Nonprofits and Human Service
9/18/2012 EDAD 5300 Introduction to Educational Administration
9/17/2012 BIOL 1132D Environmental Science
9/12/2012 ART 1300D Art Appreciation
9/11/2012 ART 1300D Art Appreciation
9/11/2012 LTEC 4100D Computers in the Classroom
8/24/2012 Faculty UNTD FY2013 - Faculty Orientation - Special Workshop - "Copyright"
6/18/2012 EDEE 4340 Social Stratification
6/13/2012 HSML 3000 Human Services & Nonprofit
Barack Obama Leadership Academy - Intro to Scholarly
5/1/2012 BOLA Community
Resources
4/24/2012 ENGL 1323 College Writing II
4/4/2012 EDEE 4340 Social Studies Methods
3/1/2012 MATH 2770 Discrete Mathematics
2/13/2012 COUN 5680 Basic Counseling Skills
2/4/2012 ACCT 5130 Managerial Accounting
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8. 2/1/2012 BIOL 1132 Environmental Science
1/27/2012 PACS 4050 Negotiation & Dispute Resolution
1/26/2012 HSML 3000 Human Services & Nonprofit
1/24/2012 HSML 3000 Human Service Nonprofit
1/18/2012 MATH 3400 Number Theory
1/18/2012 MATH 1581 Survey Math
1/17/2012 MATH 3610 Real Analysis
10/25/2011 ENGL 2210 World Literature - Writing a Thesis Statement
10/20/2011 ENGL 2210 World Literature - Library Resources
9/22/2011 COUN 5680 Basic Counseling Skills
9/21/2011 HSML 3000 Human Services Management and Leadership
9/6/2011 LTEC 4100 Learning Technologies
1/20/2011 CJUS 3700D Ethical Issues - Special Workshop - "Plagiarism"
11/24/2010 ENGL 1323 ENGL 1323 - College Writing II
11/23/2010 ENGL 1323 ENGL 1323 - College Writing II
11/16/2010 APES Community Arlington Park Elementary School - Intro to Scholarly Resources
10/2/2010 SDCEC Community "Character Education & Careers" 2nd & 3rd Graders
9/20/2010 EDBE 3480D Bilingual/Multiculturalism
9/15/2010 EDAD 5400 Management of School Resources
9/15/2010 EDAD 5620 Administration & Leadership
9/13/2010 EDBE 3480D Bilingual/Multiculturalism
9/9/2010 EDBE 3480D Bilingual/Multiculturalism
9/8/2010 EDSE 4070 Teaching Diverse Populations
9/7/2010 EDSP 4340 Classroom & Behavior Mgmt. for Exceptional Learners
9/2/2010 LTEC 4100 Computers in the Classroom
9/1/2010 COMS 4300 Proposal Writing and Grant Admin.
9/1/2010 COMS 4500 Community Resource Mapping
8/28/2010 COMS 4300 Proposal Writing and Grant Admin.
8/28/2010 COUN 5710 Counseling Theories
5/20/2010 RMIN 2500 Principles of Risk and Insurance Management
Classroom & Behavior Mgmt. for Exceptional Learners
2/10/2010 EDSP 4340
(afternoon)
2/10/2010 EDSP 4340 Classroom & Behavior Mgmt. for Exceptional Learners (evening)
2/2/2010 EDSP 4340 Classroom & Behavior Mgmt. for Exceptional Learners
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