Zachary Jones is seeking a customer service or library position. He has over 5 years of experience in customer service, library work, logistics and materials management. His experience includes resolving customer issues, data entry, inventory management, library programming and reference services. He holds a Bachelor's degree in American History and has various technical, computer and database skills.
This document is a resume for Brenda Spencer-Robertson that outlines her experience and skills as a library manager, information professional, and research strategist. She has over 15 years of experience in various library roles including head librarian at the University of North Texas at Dallas, sales representative for library database subscriptions at Amigos Library Services, and grants facilitator also at Amigos Library Services. Her resume highlights skills in library management, customer service, research, budgeting, and instruction.
Group B will be presenting on the SE Chok Festival or Elephant Dance Festival in Myanmar. The festival is held annually from October 11-12 to commemorate the establishment of Shew pagoda Tha Lyaung. In the 19th century, King Anawratha of Bagan city built a stupa at SE chok due to the area's abundant irrigation. The highlight is dancing elephants represented by costumed people, dancing gracefully around the city amid green rice paddies.
This course outline covers optical fiber communication engineering. It introduces topics such as the electromagnetic spectrum, transmission windows, wave concepts, reflection index, types of optical fibers including step-index multimode, step-index single mode, and graded-index multimode fibers. The outline also addresses attenuation mechanisms, dispersion, optical fiber cable construction, cable types, fiber optic connectors, fusion splicing, testing instruments such as OTDR, and fiber optic network topologies.
To start a business, you must narrow your ideas, determine goals and plans to achieve them. Develop a business plan, get training, choose a location, and find financing. Decide on a legal structure like sole proprietorship or partnership. Register your business name and get a tax ID number. Enroll in state and local taxes, get licenses and permits, hire employees, and advertise your new business using various methods. Over time, look for ways to expand your business through partnerships or new campaigns.
Hoja dominical santa clara 24 marzo de 2013Koldoapaiza
1) El documento habla sobre la Semana Santa y cómo representa los últimos días de Jesús antes de su muerte y resurrección. 2) Además, la Semana Santa nos ayuda a reflexionar sobre nosotros mismos y cómo a veces traicionamos o abandonamos a los demás. 3) La oración final pide ayuda para entrar en la vida de los demás de manera sencilla y sin hacer ruido.
Op 17 januari 2017 heb ik een workshop verzorgd bij de Universiteit voor Humanistiek. Ik ben daarbij onder meer ingegaat op ontwikkelingen op het gebied van didactiek en technologie, en heb daarbij David Merrill’s First Principles of Instruction als kader gebruikt.
This document is a resume for Brenda Spencer-Robertson that outlines her experience and skills as a library manager, information professional, and research strategist. She has over 15 years of experience in various library roles including head librarian at the University of North Texas at Dallas, sales representative for library database subscriptions at Amigos Library Services, and grants facilitator also at Amigos Library Services. Her resume highlights skills in library management, customer service, research, budgeting, and instruction.
Group B will be presenting on the SE Chok Festival or Elephant Dance Festival in Myanmar. The festival is held annually from October 11-12 to commemorate the establishment of Shew pagoda Tha Lyaung. In the 19th century, King Anawratha of Bagan city built a stupa at SE chok due to the area's abundant irrigation. The highlight is dancing elephants represented by costumed people, dancing gracefully around the city amid green rice paddies.
This course outline covers optical fiber communication engineering. It introduces topics such as the electromagnetic spectrum, transmission windows, wave concepts, reflection index, types of optical fibers including step-index multimode, step-index single mode, and graded-index multimode fibers. The outline also addresses attenuation mechanisms, dispersion, optical fiber cable construction, cable types, fiber optic connectors, fusion splicing, testing instruments such as OTDR, and fiber optic network topologies.
To start a business, you must narrow your ideas, determine goals and plans to achieve them. Develop a business plan, get training, choose a location, and find financing. Decide on a legal structure like sole proprietorship or partnership. Register your business name and get a tax ID number. Enroll in state and local taxes, get licenses and permits, hire employees, and advertise your new business using various methods. Over time, look for ways to expand your business through partnerships or new campaigns.
Hoja dominical santa clara 24 marzo de 2013Koldoapaiza
1) El documento habla sobre la Semana Santa y cómo representa los últimos días de Jesús antes de su muerte y resurrección. 2) Además, la Semana Santa nos ayuda a reflexionar sobre nosotros mismos y cómo a veces traicionamos o abandonamos a los demás. 3) La oración final pide ayuda para entrar en la vida de los demás de manera sencilla y sin hacer ruido.
Op 17 januari 2017 heb ik een workshop verzorgd bij de Universiteit voor Humanistiek. Ik ben daarbij onder meer ingegaat op ontwikkelingen op het gebied van didactiek en technologie, en heb daarbij David Merrill’s First Principles of Instruction als kader gebruikt.
Amy Lilly has over 15 years of experience in library management and administration. She currently serves as the Library Director for the Raleigh County Public Library System in West Virginia, where her responsibilities include supervising staff, managing budgets, developing strategic plans, and implementing new technologies. Prior to her current role, she held supervisory positions at the NSA South Potomac libraries and worked as a school library media specialist. She has a Master's Degree in Library Science and a Bachelor's Degree in English.
Mildred E. Masters has over 15 years of experience in financial aid advising and management. She currently works as a Financial Aid Advisor at Tidewater Community College, where she counsels over 800 students per month and oversees a staff of 8 employees. Prior to her current role, she worked as a paraprofessional tutor at Pearl Harbor Kai Elementary and held logistic and operations roles with the Army, Air Force Exchange Services and Sun Trust Corporation. She has a Bachelor's degree from the University of Virginia and two Associate's degrees from Tidewater Community College.
Rhonda Velasquez is seeking an administrative support position and has over 10 years of experience in various roles at California State University, Fresno providing receptionist, clerical, and graphic design services. She has strong skills in Microsoft Office, Adobe Creative Suite, and student information systems. Her experience includes updating websites, assisting faculty, maintaining budgets and supplies, and coordinating events.
This document provides a summary of Nina I. Ishokir's professional background and qualifications. It includes over 17 years of experience in roles such as Data Analyst, Online Librarian, and Electronic Resources Librarian. Current educational pursuits include a Master of Science in Information Technology/Data Analytics from Middle Georgia State University. Additional experience includes positions at FirstSource, Richmond County Public School System, Semsee, and Clinton College. Professional affiliations and completed coursework are also detailed.
This document provides a summary of Nina I. Ishokir's professional experience and qualifications. She has over 17 years of experience in roles such as Data Analyst, Online Librarian, and Electronic Resources Librarian. She holds a Master's in Information Technology/Data Analytics from Middle Georgia State University and a Master's in Library and Information Studies from Florida State University. Her most recent positions include working as a Patient Financial Eligibility Specialist, Library Media Specialist, Taxonomy Analyst, and Director of Library Services.
NinaIshokir.Resume.CV.2024.pdf..........Nina Wilson
This document provides a summary of Nina I. Ishokir's professional experience and qualifications. She has over 17 years of experience in roles such as Data Analyst, Online Librarian, and Electronic Resources Librarian. She holds a Master's in Information Technology/Data Analytics from Middle Georgia State University and a Master's in Library and Information Studies from Florida State University. Her most recent positions include working as a Patient Financial Eligibility Specialist, Library Media Specialist, Taxonomy Analyst, and Director of Library Services.
Genevieve Hewson has over 15 years of experience working in libraries. She is currently a Library Assistant II at the Greenville County Library System in Travelers Rest, SC. Previously, she worked for 14 years at the Upper Saddle River Public Library in NJ in various roles including adult services librarian, collection development, trainer, and circulation. She has a Bachelor's degree in Chemistry and is currently enrolled in an MLIS program expected to be completed in December 2015. Her skills include expertise in databases, library systems, and Microsoft Office applications.
Natasha Skinner has over 10 years of experience in customer service, data entry, clerical work, and library assistance. Her roles have included utilities customer service representative, postal mail processing clerk, holiday clerk assistant, research and development specialist, bibliographical assistant, Walmart clerk, and admissions support specialist. She has strong skills with Microsoft Office, databases, smartphones, libraries systems, and providing excellent customer service.
• Provide accurate and professional services utilizing my business skills, education and previous work experience from various fields.
• Computer experience extend from Windows 2010 to several systems used based on the job description
• Executive Assistant/Meeting and Convention Planner expertise
• Managerial Assistant experience
• AP, AR, and Payroll experience.
• Possesses a strong skill set in business and an outstanding multicultural insight
Vanessa Love-Collins is seeking an executive assistant position utilizing her 20 years of experience in various administrative roles. She has a bachelor's degree in management and an associate degree in business. Her most recent role was as an executive assistant at Aurora West Allis Medical Center where she assisted multiple vice presidents and managers. Prior experience also includes roles as an administrative assistant at Northwestern Mutual and program assistant roles for Milwaukee County courts and the Wisconsin Department of Corrections and Bureau of Milwaukee Child Welfare.
Travis Teetor has over 18 years of experience in library operations and management. He currently serves as the Operations Manager for Access and Information Services at the University of Arizona Library, where he oversees daily operations, budgets, and staff. He has a B.S. in Operations Management and an M.A. in Library and Information Science from the University of Arizona. Throughout his career, he has implemented new services, led projects, and held leadership roles in professional associations.
Marina Ardoin has over 20 years of experience in business analysis, project coordination, IT management, and client relations. She currently works as a Financial Aid Counselor at McNeese State University where she verifies financial aid applications, counsels students, and ensures compliance with federal financial aid guidelines. Previously, she held roles with the Diocese of Lake Charles, the State of Louisiana Office of Family Services, and the Lake Charles Housing Authority where she managed budgets, implemented systems, and analyzed social services client data. She has a master's degree in criminal justice and a bachelor's degree in sociology.
Marina Ardoin has over 20 years of experience in business analysis, project coordination, IT management, and client relations. She currently works as a Financial Aid Counselor at McNeese State University where she verifies financial aid applications, counsels students, and ensures compliance with federal financial aid guidelines. Previously, she held roles with the Diocese of Lake Charles, the State of Louisiana Office of Family Services, and the Lake Charles Housing Authority, where she gained experience in areas such as records management, policy implementation, data analysis, and case management. She has a Master's degree in Criminal Justice and a Bachelor's degree in Sociology.
Victoria Bergstrom is seeking a career in the technology field utilizing her Business Information Technology degree. She has experience developing and managing databases, analyzing data, creating presentations, and providing quantitative insights. Her resume highlights relevant education, projects, internships, skills, and activities demonstrating expertise in areas such as database systems, data analytics, and customer support.
Sonya Cefalu is seeking an administrative professional position with over 20 years of experience providing high-quality work. She has advanced skills in Microsoft Office, Adobe Acrobat, and QuickBooks. Her experience includes executive assistant roles at Johnson Controls and Mandel Group, where she managed calendars, travel, meetings, and communications. Previously, she was the Office Coordinator at National Louis University, handling facilities, vendors, and student records. She aims to gain respect through honesty, fairness, and reliability.
April Armstrong is seeking a challenging HR role where she can apply her diverse skills and experience. She has over 15 years of experience in HR including generalist roles at Freeport-McMoRan supporting various departments. Her experience also includes international HR, immigration, and paralegal work. She has strong communication skills and knowledge of HR systems like SAP and PeopleSoft.
This candidate has extensive experience in office administration, management, and customer service roles across corporate, governmental, and academic environments. They possess strong skills in areas like office management, bookkeeping, event planning, and Microsoft Office suite proficiency. Recently, the candidate has worked as a customer service representative for a large outsourcing company in Atlanta, GA as well as various temporary administrative assistant roles in the Metro Atlanta area.
Kari L. Cline has experience in retail, gymnastics instruction, and administrative roles. She has a BA in Theatre from Regent University and skills in Microsoft Office, Photoshop, video editing, and social media. Her resume highlights part-time retail roles at Kohl's and Coldwater Creek, eight years instructing gymnastics, and internships involving telecommunications, museum security, and nonprofit communications.
This document is a resume for Brandon Reginald Murchison. It summarizes his work experience including positions as a Big Data Analyst Intern, Ethanol Transloader Operator, Youth Program Analyst, Youth Life Director, and Executive Administrative Assistant. It also lists his education as a Master of Science in Cyber Security from University of Maryland University College and Bachelor of Science in Criminal Justice from Bowie State University. Key skills include Microsoft Office, databases, coding, and cyber security.
Rosalyn Leonard-Augustus has over 20 years of experience in customer service, human resources, quality assurance, and office management. She has held several senior level positions supervising staff and projects. Currently, she is a Senior Supervisor responsible for overseeing information intake, correspondence, document archiving and destruction.
We recently hosted the much-anticipated Community Skill Builders Workshop during our June online meeting. This event was a culmination of six months of listening to your feedback and crafting solutions to better support your PMI journey. Here’s a look back at what happened and the exciting developments that emerged from our collaborative efforts.
A Gathering of Minds
We were thrilled to see a diverse group of attendees, including local certified PMI trainers and both new and experienced members eager to contribute their perspectives. The workshop was structured into three dynamic discussion sessions, each led by our dedicated membership advocates.
Key Takeaways and Future Directions
The insights and feedback gathered from these discussions were invaluable. Here are some of the key takeaways and the steps we are taking to address them:
• Enhanced Resource Accessibility: We are working on a new, user-friendly resource page that will make it easier for members to access training materials and real-world application guides.
• Structured Mentorship Program: Plans are underway to launch a mentorship program that will connect members with experienced professionals for guidance and support.
• Increased Networking Opportunities: Expect to see more frequent and varied networking events, both virtual and in-person, to help you build connections and foster a sense of community.
Moving Forward
We are committed to turning your feedback into actionable solutions that enhance your PMI journey. This workshop was just the beginning. By actively participating and sharing your experiences, you have helped shape the future of our Chapter’s offerings.
Thank you to everyone who attended and contributed to the success of the Community Skill Builders Workshop. Your engagement and enthusiasm are what make our Chapter strong and vibrant. Stay tuned for updates on the new initiatives and opportunities to get involved. Together, we are building a community that supports and empowers each other on our PMI journeys.
Stay connected, stay engaged, and let’s continue to grow together!
About PMI Silver Spring Chapter
We are a branch of the Project Management Institute. We offer a platform for project management professionals in Silver Spring, MD, and the DC/Baltimore metro area. Monthly meetings facilitate networking, knowledge sharing, and professional development. For more, visit pmissc.org.
Amy Lilly has over 15 years of experience in library management and administration. She currently serves as the Library Director for the Raleigh County Public Library System in West Virginia, where her responsibilities include supervising staff, managing budgets, developing strategic plans, and implementing new technologies. Prior to her current role, she held supervisory positions at the NSA South Potomac libraries and worked as a school library media specialist. She has a Master's Degree in Library Science and a Bachelor's Degree in English.
Mildred E. Masters has over 15 years of experience in financial aid advising and management. She currently works as a Financial Aid Advisor at Tidewater Community College, where she counsels over 800 students per month and oversees a staff of 8 employees. Prior to her current role, she worked as a paraprofessional tutor at Pearl Harbor Kai Elementary and held logistic and operations roles with the Army, Air Force Exchange Services and Sun Trust Corporation. She has a Bachelor's degree from the University of Virginia and two Associate's degrees from Tidewater Community College.
Rhonda Velasquez is seeking an administrative support position and has over 10 years of experience in various roles at California State University, Fresno providing receptionist, clerical, and graphic design services. She has strong skills in Microsoft Office, Adobe Creative Suite, and student information systems. Her experience includes updating websites, assisting faculty, maintaining budgets and supplies, and coordinating events.
This document provides a summary of Nina I. Ishokir's professional background and qualifications. It includes over 17 years of experience in roles such as Data Analyst, Online Librarian, and Electronic Resources Librarian. Current educational pursuits include a Master of Science in Information Technology/Data Analytics from Middle Georgia State University. Additional experience includes positions at FirstSource, Richmond County Public School System, Semsee, and Clinton College. Professional affiliations and completed coursework are also detailed.
This document provides a summary of Nina I. Ishokir's professional experience and qualifications. She has over 17 years of experience in roles such as Data Analyst, Online Librarian, and Electronic Resources Librarian. She holds a Master's in Information Technology/Data Analytics from Middle Georgia State University and a Master's in Library and Information Studies from Florida State University. Her most recent positions include working as a Patient Financial Eligibility Specialist, Library Media Specialist, Taxonomy Analyst, and Director of Library Services.
NinaIshokir.Resume.CV.2024.pdf..........Nina Wilson
This document provides a summary of Nina I. Ishokir's professional experience and qualifications. She has over 17 years of experience in roles such as Data Analyst, Online Librarian, and Electronic Resources Librarian. She holds a Master's in Information Technology/Data Analytics from Middle Georgia State University and a Master's in Library and Information Studies from Florida State University. Her most recent positions include working as a Patient Financial Eligibility Specialist, Library Media Specialist, Taxonomy Analyst, and Director of Library Services.
Genevieve Hewson has over 15 years of experience working in libraries. She is currently a Library Assistant II at the Greenville County Library System in Travelers Rest, SC. Previously, she worked for 14 years at the Upper Saddle River Public Library in NJ in various roles including adult services librarian, collection development, trainer, and circulation. She has a Bachelor's degree in Chemistry and is currently enrolled in an MLIS program expected to be completed in December 2015. Her skills include expertise in databases, library systems, and Microsoft Office applications.
Natasha Skinner has over 10 years of experience in customer service, data entry, clerical work, and library assistance. Her roles have included utilities customer service representative, postal mail processing clerk, holiday clerk assistant, research and development specialist, bibliographical assistant, Walmart clerk, and admissions support specialist. She has strong skills with Microsoft Office, databases, smartphones, libraries systems, and providing excellent customer service.
• Provide accurate and professional services utilizing my business skills, education and previous work experience from various fields.
• Computer experience extend from Windows 2010 to several systems used based on the job description
• Executive Assistant/Meeting and Convention Planner expertise
• Managerial Assistant experience
• AP, AR, and Payroll experience.
• Possesses a strong skill set in business and an outstanding multicultural insight
Vanessa Love-Collins is seeking an executive assistant position utilizing her 20 years of experience in various administrative roles. She has a bachelor's degree in management and an associate degree in business. Her most recent role was as an executive assistant at Aurora West Allis Medical Center where she assisted multiple vice presidents and managers. Prior experience also includes roles as an administrative assistant at Northwestern Mutual and program assistant roles for Milwaukee County courts and the Wisconsin Department of Corrections and Bureau of Milwaukee Child Welfare.
Travis Teetor has over 18 years of experience in library operations and management. He currently serves as the Operations Manager for Access and Information Services at the University of Arizona Library, where he oversees daily operations, budgets, and staff. He has a B.S. in Operations Management and an M.A. in Library and Information Science from the University of Arizona. Throughout his career, he has implemented new services, led projects, and held leadership roles in professional associations.
Marina Ardoin has over 20 years of experience in business analysis, project coordination, IT management, and client relations. She currently works as a Financial Aid Counselor at McNeese State University where she verifies financial aid applications, counsels students, and ensures compliance with federal financial aid guidelines. Previously, she held roles with the Diocese of Lake Charles, the State of Louisiana Office of Family Services, and the Lake Charles Housing Authority where she managed budgets, implemented systems, and analyzed social services client data. She has a master's degree in criminal justice and a bachelor's degree in sociology.
Marina Ardoin has over 20 years of experience in business analysis, project coordination, IT management, and client relations. She currently works as a Financial Aid Counselor at McNeese State University where she verifies financial aid applications, counsels students, and ensures compliance with federal financial aid guidelines. Previously, she held roles with the Diocese of Lake Charles, the State of Louisiana Office of Family Services, and the Lake Charles Housing Authority, where she gained experience in areas such as records management, policy implementation, data analysis, and case management. She has a Master's degree in Criminal Justice and a Bachelor's degree in Sociology.
Victoria Bergstrom is seeking a career in the technology field utilizing her Business Information Technology degree. She has experience developing and managing databases, analyzing data, creating presentations, and providing quantitative insights. Her resume highlights relevant education, projects, internships, skills, and activities demonstrating expertise in areas such as database systems, data analytics, and customer support.
Sonya Cefalu is seeking an administrative professional position with over 20 years of experience providing high-quality work. She has advanced skills in Microsoft Office, Adobe Acrobat, and QuickBooks. Her experience includes executive assistant roles at Johnson Controls and Mandel Group, where she managed calendars, travel, meetings, and communications. Previously, she was the Office Coordinator at National Louis University, handling facilities, vendors, and student records. She aims to gain respect through honesty, fairness, and reliability.
April Armstrong is seeking a challenging HR role where she can apply her diverse skills and experience. She has over 15 years of experience in HR including generalist roles at Freeport-McMoRan supporting various departments. Her experience also includes international HR, immigration, and paralegal work. She has strong communication skills and knowledge of HR systems like SAP and PeopleSoft.
This candidate has extensive experience in office administration, management, and customer service roles across corporate, governmental, and academic environments. They possess strong skills in areas like office management, bookkeeping, event planning, and Microsoft Office suite proficiency. Recently, the candidate has worked as a customer service representative for a large outsourcing company in Atlanta, GA as well as various temporary administrative assistant roles in the Metro Atlanta area.
Kari L. Cline has experience in retail, gymnastics instruction, and administrative roles. She has a BA in Theatre from Regent University and skills in Microsoft Office, Photoshop, video editing, and social media. Her resume highlights part-time retail roles at Kohl's and Coldwater Creek, eight years instructing gymnastics, and internships involving telecommunications, museum security, and nonprofit communications.
This document is a resume for Brandon Reginald Murchison. It summarizes his work experience including positions as a Big Data Analyst Intern, Ethanol Transloader Operator, Youth Program Analyst, Youth Life Director, and Executive Administrative Assistant. It also lists his education as a Master of Science in Cyber Security from University of Maryland University College and Bachelor of Science in Criminal Justice from Bowie State University. Key skills include Microsoft Office, databases, coding, and cyber security.
Rosalyn Leonard-Augustus has over 20 years of experience in customer service, human resources, quality assurance, and office management. She has held several senior level positions supervising staff and projects. Currently, she is a Senior Supervisor responsible for overseeing information intake, correspondence, document archiving and destruction.
We recently hosted the much-anticipated Community Skill Builders Workshop during our June online meeting. This event was a culmination of six months of listening to your feedback and crafting solutions to better support your PMI journey. Here’s a look back at what happened and the exciting developments that emerged from our collaborative efforts.
A Gathering of Minds
We were thrilled to see a diverse group of attendees, including local certified PMI trainers and both new and experienced members eager to contribute their perspectives. The workshop was structured into three dynamic discussion sessions, each led by our dedicated membership advocates.
Key Takeaways and Future Directions
The insights and feedback gathered from these discussions were invaluable. Here are some of the key takeaways and the steps we are taking to address them:
• Enhanced Resource Accessibility: We are working on a new, user-friendly resource page that will make it easier for members to access training materials and real-world application guides.
• Structured Mentorship Program: Plans are underway to launch a mentorship program that will connect members with experienced professionals for guidance and support.
• Increased Networking Opportunities: Expect to see more frequent and varied networking events, both virtual and in-person, to help you build connections and foster a sense of community.
Moving Forward
We are committed to turning your feedback into actionable solutions that enhance your PMI journey. This workshop was just the beginning. By actively participating and sharing your experiences, you have helped shape the future of our Chapter’s offerings.
Thank you to everyone who attended and contributed to the success of the Community Skill Builders Workshop. Your engagement and enthusiasm are what make our Chapter strong and vibrant. Stay tuned for updates on the new initiatives and opportunities to get involved. Together, we are building a community that supports and empowers each other on our PMI journeys.
Stay connected, stay engaged, and let’s continue to grow together!
About PMI Silver Spring Chapter
We are a branch of the Project Management Institute. We offer a platform for project management professionals in Silver Spring, MD, and the DC/Baltimore metro area. Monthly meetings facilitate networking, knowledge sharing, and professional development. For more, visit pmissc.org.
In the intricate tapestry of life, connections serve as the vibrant threads that weave together opportunities, experiences, and growth. Whether in personal or professional spheres, the ability to forge meaningful connections opens doors to a multitude of possibilities, propelling individuals toward success and fulfillment.
Eirini is an HR professional with strong passion for technology and semiconductors industry in particular. She started her career as a software recruiter in 2012, and developed an interest for business development, talent enablement and innovation which later got her setting up the concept of Software Community Management in ASML, and to Developer Relations today. She holds a bachelor degree in Lifelong Learning and an MBA specialised in Strategic Human Resources Management. She is a world citizen, having grown up in Greece, she studied and kickstarted her career in The Netherlands and can currently be found in Santa Clara, CA.
Learnings from Successful Jobs SearchersBruce Bennett
Are you interested to know what actions help in a job search? This webinar is the summary of several individuals who discussed their job search journey for others to follow. You will learn there are common actions that helped them succeed in their quest for gainful employment.
A Guide to a Winning Interview June 2024Bruce Bennett
This webinar is an in-depth review of the interview process. Preparation is a key element to acing an interview. Learn the best approaches from the initial phone screen to the face-to-face meeting with the hiring manager. You will hear great answers to several standard questions, including the dreaded “Tell Me About Yourself”.
Success is often not achievable without facing and overcoming obstacles along the way. To reach our goals and achieve success, it is important to understand and resolve the obstacles that come in our way.
In this article, we will discuss the various obstacles that hinder success, strategies to overcome them, and examples of individuals who have successfully surmounted their obstacles.
1. Zachary A. Jones
Upper Marlboro, MD 20772
Mobile: 240-888-3491
Email: zjones86@gmail.com
www.linkedin.com/in/Zachary13Jones
Skilled, motivated, and detailed worker with five plus years’ experience in the customer service industry,
library, logistics, shipping, as well as materials management. Familiar with resolving customer, vendor, and
courier issues. Motivated, educated, and customer service focused individual who will bring accountability,
creativity, energy, and responsibility. Areas of expertise include:
-Customer Service -Acquisitions -Data Entry
-Materials Management -Research/ Reference -Program Coordinating
-Record Management -Inventory Management -Customer Problem Resolution
-Project Management -Library Information Service
Work
Experience:
Prince Georges County Memorial Library System
9601 Capital Lane
Largo, MD 20774 United States
Supervisor: Luis Labra (301)850-0475 or (301)336-4044
02/2014 – Present
Hours per week: 40
Library Associate II
Duties, Accomplishments and Related Skills:
Provides reference, reader’s advisory, and computer assistance to library customers
and provides instruction on the use of library catalog and online databases. Aid with
programming for library customers. Assists with circulation desk duties as needed. These are
duties such as, issuing library cards, checking in/out of materials, renewal of material, and
customer accounts. Assists with the management and review of the library collection.
Participates in the maintenance and development of the library collection by
weeding/maintenance assigned areas and identifying library materials in need of
replacement. Develops and maintains library display areas and posts community notices.
Collaborates and process inter-library loan requests as needed using ILL/OCLC databases
such as, Marina and WorldCat. Creates and maintains customer library accounts as needed in
regards to Inter-library loan process. Performs routine data entry including entering
customer information into library databases and creating accounts. Prepares
correspondences and reports for supervisors and staff within the Integrated Library System.
Creates and maintains office files and department records appropriately for particular events
and daily activities. Trains volunteers as needed for assistance with library programs and
activities. Acts as an ambassador and advocate for the library through promoting the services
of the system. Attends meetings, training, and workshops as assigned in order to stay current
with library trends. Assists with other special projects as required. Participates in the daily
operations of a full service branch library by staffing the information desk. Responds to
customer questions regarding both in-print and online library materials and services in the
library departments.
Performs other duties as assigned.
-Passport Acceptance Agent*
-Helping and Composing Policy, Procedures, and Orientation for Information Staff
-Assisting and Operating Library Programming
-Aiding Customers with computer related questions such as Uploading, Downloading,
-Word Processing, External Hard drives, Email, Adobe, Microsoft Office, Printing,
2. Scanning, and Faxing
-Assist with job seeker services, Formatting Resumes, Navigating job sites.
Handles supervisory responsibility in absence of supervisor (opening and closing procedures,
reference point for maintenance and IT issues within branch)
Accomplishments
2/2014-10/2014, Family Game Night
Managed a program which dedicated 2 hours to kids and families for bonding and
playing board games, cards, and other educational material.
7/1/2014 Became the IT Liaison for my Library Branch (PGCMLS-Largo-Kettering)
10/2014, Model Car Mechanics Program, PGCMLS Largo Kettering
I developed and coordinated a program geared for boys between the ages of 8-13
with an interest in automobiles. The Program combined the interest of automobiles a
topic most boys are interested in and core principles of STEM (Science, Technology,
Engineering, and Math).The program taught fundamental principle of automotive
technology while building small scale model cars in relation to the topics covered.
Some of the subject matter was that of aerodynamics, engines, and green/electric
cars.
5/27/2015 Certified Library Associate, Maryland State Public Libraries, Library
Associate Training Institute, Completed 90 Continuing Education Credits for 5 year
Certification
2/3/2015-Current, US Passport Acceptance Agent*, United States Department
of State
Verifies US Passport applications for international travel. Ensure that applications are
completed and necessary supportive documentation is provided. Complete necessary
transmittal documentation and financial information for Library System and U.S.
Department of State. Assures that completed applications are mailed to designated
facility for processing.
5/2014-Current, Summer Reading at Your Library
Yearly program during summer months sponsored by the library but activities are
designated by branch staff for each particular branch. Designed and set up branch for
the events. Also assisted with the registration of the participants.
Coordinated programs and contest for children to adults to promote reading during
the summer vacation. Activities consist of reading logs, interactive STEM Programs,
and outside presenters.
11/2015, STEM For Families, Circuits
I co-coordinated and co-operated a month long hands-on program, which introduces
children and young adults ages 5 to 18 to the fundamental principles of electrical
circuits. Assembling electrical circuit boards Learning about the foundations of
circuitry such as, closed circuits, parallel circuits, and series circuits.
11/2015-12/2015, Adult Movie Night/Family Movie Night
Configured conference room and operated audio visual equipment to show movies.
12/2015 Became branch Representative for Social Media Team for the Library
System
Think tank group makes suggestions, plans, and executes better means of promoting
the Library via social media
5/2016-Current, PGCMLS Workforce Development, Largo-Kettering Library
Branch
I surveyed the community, and developed programs and workshops for those looking
to improve skills forthe workforce or future career. These programs are geared to
audience age range of 18 and older. These programs will consist of activities such as
Computer skills, mock interviews; resume building, as well as interview etiquette.
3. This program aimed to develop the work skills of public to better prepare them for
the workforce.
Prince Georges County Memorial Library System
9601 Capital Lane
Largo, MD 20774 United States
Supervisor: Gloria Watson (301)699-3500 x6136
08/2011 - 02/2014
Hours per week: 40
Materials Management Assistant I
Duties, Accomplishments and Related Skills:
Prepared materials for Integrated Library System (ILS) data entry for the entire library
system. Also prepared the materials for other services of the library such as Interlibrary loan,
material repair, and also the disposal of materials. Greeted, assist, and provides direction for
Central Service Facility visitors (vendors, contractors, county representatives, and
administration). Assisted delivery drivers with loading and verification for outgoing
shipments and unloaded shipments from using proper equipment (hand trucks, manual pallet
jacks, carts). Developed relationships with shipping companies and drivers (UPS, USPS,
FedEx, R&L, DHL, and interlibrary delivery services).Responsible for the maintenance of office
equipment (copier, fax, and scanner). Accurately received and verifies shipments against
purchase orders and packing slips in accordance with established procedures by designated
deadlines. Logs incoming mail/packages on spreadsheets using Microsoft Excel application
(Amount, Shipping Company, Category). Assist Finance/Procurement department by
verifying shipments and creating packets containing packing slips, purchase orders, invoices,
and logs. Immediately brings discrepancies to the attention of the Materials Management
Assistant II assigned the account or, if unavailable, the Acquisitions Supervisor. Accurately
and neatly notes barcoding statistics and also distributes barcoded materials in accordance
with established procedures by designated deadlines. Ensured security of materials by
following established procedures on an ongoing basis, such as storage procedures. Served as
backup to Materials Management Assistant I (shipping).Accurately receives and verifies
shipments against invoices and packing slips in accordance with established procedures by
designated deadlines. Sorts and distributes mail for staff at the Central Services Facility within
two (2) hours of receipt. Affixes date due labels on magazines in accordance with established
procedures by designated deadlines. Proficiently perform in all phases of Materials
management (Receiving, Acquisitions, Cataloging, Processing, and Shipping).
Food Lion, LLC.
9500 North Crain Highway
Upper Marlboro, MD United States
Supervisor: Clarence Tasker (301)599-6022
08/2006 - Present
Hours per week: 20
Grocery Stocker
Duties, Accomplishments and Related Skills:
Unloading of freight from delivery trucks. Knowledge of both manual and power
jacks to aid in removal of freight. Knowledge in the manually operated bail machines
(compactors), empty machines, and prepare for usage. Trained new stockers in the
duties and responsibilities of the position. Customer service and planning
skills. Working as a part of a team and a department. Responsible for the Organizing
and breakdown of incoming freight by aisle, replenishing shelves, and conditioning of
store. Inventory management and organizational set-up, cataloging, and
maintenance. CAO database used for inventory task within the store. Time
4. management, as all must be done within an 8 hour period. Accountability to finish
designated projects.
Amid East
1730 M St NW
Washington, DC 20036 United States
Supervisor: Dennis Turner (202)776-9600
05/2006 - 06/2006
Hours per week: 40
Temporary Data Analyst
Duties, Accomplishments and Related Skills:
Responsible for the entry of finances and creating organized work sheets with
company finances. Usage of Company data entry system for finances, also location of
finance information of other company branches. Time management, meeting
deadlines, and Microsoft Office (Word, Excel,).
Carey International
4530 Wisconsin Avenue NW
Washington, DC 20016 United States
Supervisor: Greg Page (202)895-8819
04/2005 - 09/2005
Hours per week: 40
Customer Service Representative
Duties, Accomplishments and Related Skills:
Responsible for answering the telephones (call center environment) and addressing the
service issueof clients. Use of company database (CES) to process claims,
reimbursements, data entry, and other service advisories. Produce letters of
correspondence to clients addressing service claims and resolutions. Meeting deadlines
and time management. Working in a team environment. Accountability and management
of volume service advisories. Knowledge of Microsoft word, excel, and other Microsoft
office programs. Created organized log of things such as reimbursements, letters of
apology, and customer issues.
Education:
08/2009 University Of Maryland College Park, MD United States
Bachelor of Arts Degree
Credits Earned: 125 Semester hours
Major: American History
Relevant Coursework, Licenses and Certifications:
History Major/Concentration American History and African American History
Background History of Multiple Regions, Cultures, and People.
How to thoroughly research and present research in organized fashion.
Critical and Comparative Reading.
Analytical Skills
Critical and Analytical Thinking
05/2004 Bishop McNamara High School Forestville, MD United States
High School Diploma
Job Related
Training:
Knowledge of Microsoft Operating System (Windows) and Applications
- Word, Excel, PowerPoint, Office, Outlook, Publisher, and Google+.
Knowledge of Adobe Reader, Adobe Acrobat, and Blackboard
5. Proficient with Integrated Library Systems, Database Management, Company Specified
Databases.
-CES, customer Service based database used to record customer service issues as well as
billing and details of service requested
-CAO, Inventory database used at Food Lion for inventory and ordering management
-Polaris, Integrated Library System database that houses item, bibliographic, and customer
records for the entire library system.
Data Entry, Maintaining Customer Accounts, Records Management
Clerical Skills (copying, printing, faxing , mailing, binding, and scheduling)
55+ Word per Minute Keying
Call Center Environment Expertise (answering phones and dealing with customer issues)
Knowledge and ability to troubleshoot printers, copiers, fax, scanners, bindery machines,
compact disc cleaning devices, and other office related machines.
Shipping and Receiving Procedures (Verification, Pallet Jack Use (Manual and Electric), and
Tracking)
*References
available
upon request