2024 Resume

1. Nina I. Ishokir
Augusta, GA 30906
(703) 589-6037
nina.ishokir@gmail.com
https://ninaiveyishokir.wordpress.com
https://github.com/NinaI29730
♦ PROFESSIONAL SUMMARY
I have over 17 years of professional experience, including as a Data Analyst I, as an
Online Librarian and as an Electronic Resources Librarian in industries including Business
Services and Educational Services. My skills and experiences include Acquisitions, Budgeting,
Cataloging, Content Management, Contract Management, Data Dictionary Language, Database
Administration, ABBYY Fine Reader, Dreamweaver, Editing, Education, Frontpage, Information
Technology, JIRA, JSON, Linux, Market Research, Materials Management, Meeting Facilitation,
Metadata, MS Office Suite (Excel, PowerPoint, Project, SharePoint, and Word), Operating Systems,
Policy Analysis, Proposal Writing, Publicity, Quality Control, Shell Scripting, SPSS, SQL, Teaching,
Technical Support, Unix, Ruby, Python, CSS3, HTML5 and XHTML.
♦ EDUCATION
Middle Georgia State University, Macon, GA
Master of Science in Information Technology/ Data Analytics/ Health Informatics July 2025
Florida State University, Tallahassee, FL
Master of Science in Library and Information Studies/ Knowledge Management April 2007
Augusta State University (now Augusta University), Augusta, GA
Bachelor of Arts in Political Science/Public Administration May 2003
♦ CERTIFICATIONS
State of Virginia Librarian License
Maryland Educator Certificate Library Media Specialist (Advanced Professional Certificate)
♦ WORK HISTORY
FirstSource, (Aiken, SC) 07/2023 – 10/2023
Patient Financial Eligibility Specialist
• Responsible for screening patients on-site at Aiken Regional Medical Center for eligibility
assistance programs bedside on in the ER.
• Review the hospital census or utilize established referral method to identify self-pay
patients consistently throughout the day.
• Screen those patients that are referred to Firstsource for State, County and/or Federal
eligibility assistance programs.
• Initiate the application process bedside when possible.
• Identifies specific patient needs and assists them with an enrollment application to the
appropriate agency for assistance.

2. 2
• Introduces the patients to Firstsource services and informs them that we will be contacting
them on a regular basis about their progress.
• Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a
positive relationship with the patient.
• Records all patient information on the designated in-house screening sheet.
• Document the results of the screening in the onsite tracking tool and hospital computer
system.
• Identifies out-patient/ER accounts from the census or applicable referral method that are
designated as self-pay.
• Reviews system for available information for each outpatient account identified as self-pay.
• Face to face screen patients on site as able. Attempts to reach patient by telephone if unable
to screen face to face.
• Document out-patient/ER accounts when accepted in the hospital system and on-site
tracking tool.
• Outside field work is required to include Patient home visits to screen for eligibility of State,
County, and Federal programs.
• Other Duties as assigned or required by client contract.
Richmond County Public School System, (Augusta, GA) 10/2022 – 07/2023
Library Media Specialist
• Coordinated the building media/technology committee.
• Implements established media policies and standards, principles of Intellectual Freedom,
Internet Acceptable use policies and copyright laws.
• Manages and insures accessibility to media resources, equipment, and facilities.
• Creates and fosters a climate that motivates effective utilization of media facilities,
resources, and services.
• Collaborates with teachers and students concerning the school website and multimedia
uses.
• Utilizes current research and methods in the areas of technology and library and
information sources.
• Prepares and oversees the library media program budget.
• Maintains and enhances professional knowledge in technology and trends in information
literacy.
Semsee, (Manhattan, NY) Remote 03/2022 – 09/2022
Taxonomy Analyst
• Assist with the iterative process of maintaining and improving the taxonomy of Semsee’s
agent-facing form
• Assist with the integration of new insurance carriers, and work alongside the current
taxonomist to assist with question moves, consolidations, fixes, and other general taxonomy
projects
• Function as an in-house expert on the database of carrier questions and data, and the
platform used to manage it
• Help develop taxonomies to map out each carrier’s questions for each policy line (Business
Owner’s Policy, Workers Compensation, General Liability, Commercial Auto, etc.)

3. 3
• Analyze the similarities and variations between different carrier questionnaires, adjust
taxonomy properties, and structure so that the agent experience is as fluid and streamlined
as possible
• Run data mapping exercises as needed to integrate additional carriers to the existing
taxonomy
• Help with question deduplication, question moves, and maintenance within the library of
over 40,000 questions
• Ideate on process improvements for handling data, as well as product features
• Develop knowledge of the commercial insurance industry
Clinton College, Rock Hill, SC 10/2019 – 12/2021
Director of Library Services
• Manages all affairs/functions of the library, maintaining the library budget,
acquiring/tracking books, periodicals and electronic resources while engaging faculty and
students in the use of instructional technology
• Create and maintain the library’s web presence using the Libguides content management
system; this includes embedding links to library subscription databases, implementing an
off-campus authentication proxy to ensure library patrons have remote access to these
library subscription databases, virtual chat service for remote virtual reference services,
and subject/course guides to support individual disciplines and courses.
• Negotiate and maintain subscriptions contracts to electronic resources; such as
EBSCOHost, JSTOR, and Lexis-Nexis
• Collaborates with faculty to design and implement lessons curriculum, and assess student
learning and instructional effectiveness
• Provides leadership and expertise necessary to ensure that the college’s library program is
aligned with the mission, goals, and objectives of the college and is an integral component of
the learning/instructional program
• Takes an active role in college improvement and accreditation activities
• Shares expertise by presenting at faculty meetings and staff meetings
• Creates an environment that is conducive to active and participatory learning, resource
based instructional practices, and collaboration with faculty
• Shares with the learning community collaboratively developed policies and best practices
concerning such issues as materials selection, circulation, reconsideration of materials,
copyright, privacy, and acceptable use
• Encourages the use of instructional technology to engage students and to improve learning,
providing 24/7 access to digital information resources for the entire learning community
• Collects and analyzes data to improve instruction and use MS Excel generated charts and
histograms to demonstrate correlations between the library and student achievement
• Remains current in professional practices and developments, information technologies, and
educational research applicable to school library programs
• Cooperates and networks with other libraries, librarians, and agencies to provide access to
resources outside the school
• Participates in the recruiting, hiring and training of other library professionals, library
assistants, students and volunteer staff
• Prepares, justifies and administers the school library program budget to support the library
program

4. 4
• Conducts ongoing research and data analysis that can be used to inform continuous
program improvement
Centers for Disease Control and Prevention (U.S.), Atlanta, GA 01/2016 – 06/2019
Northrop Grumman Contractor Data
Analyst I
• Conduct cataloging, classifying materials, and other knowledge management activities to
publications, communications, reports or other documents
• Performs basic, complex, and original cataloging for new and existing materials
• Creates or upgrades description, classification, subject headings and other access points,
where appropriate, for new and currently held materials. The primary focus will be on
electronic resources and media
• Follow library standards and guidelines when classifying documents
• Ensure all material can be retrieved conveniently using standardized methods
• Perform original and copy cataloging and adapt online records according to guidelines in all
subject areas and languages
• Input details about new material into electronic catalog
• Adjust rules when new type of material surfaces
• Consult with colleagues on improving cataloging process
• Organize large backlogs of material
• Organize materials according to highest priority
• Develop and maintain parts of the catalog that pertain to collections by specific events
• Work alongside subject specialists
• Conduct complex research
• Assist with quality assurance testing for web software updates
• Composed Data Dictionary for point of cataloging reference
• Run scripts to make updates to multiple files in web software tool
• Trained and provided back-up support to new hire cataloger
Lauinger Library, Georgetown University, Washington, DC 06/15 – 09/15
Interim Electronic Resources Librarian
• Managed acquisitions, cataloging, technical support, and OpenURL technical configurations
• Managed an Electronic Resources Management System, vendor relations and usage
statistics
• Assisted with development and implementation of plans, policies and procedures for the
acquisition, management, discovery and technical maintenance of electronic resources
• Participated in the evaluation and implementation of new systems and customizing public
interfaces of those systems
• Directed and supervised special projects for the Unit
• Served on library and university-wide committees and task forces and participated in
library-wide initiatives as required
• Served as back-up to Systems Librarian for Technical Services and Library Information
Technology tasks

5. 5
• Served as a back-up to the Head of the Electronic Resources and Serials Unit, advised the
Library staff on matters pertaining to electronic resources access issues as needed
Office of Minority Health Resource Center, Landover, MD 10/14 – 02/15
Technical Services Librarian
• Indexed and abstracted database records according to established guidelines
• Cataloged and inputted at least 150 new records into OMHRC databases on a monthly basis
• Regularly reviewed and evaluated the quality and consistency of the OMHRC database
records in collaboration with the Library Services Manager
• Assisted in identifying book, organization, and journal resources for inclusion in databases
on a variety of health topics
• Used electronic online systems to identify and retrieve new resources
• Printed or electronically preserved new journal articles for the collection daily to include
deep linking of digital objects to online subscription full-text articles, DOI identification,
copyright compliance verification
• Physically maintained the book and journal collection, including digital archives
• Assisted in implementing new technical projects, such as the digitization of the article
collection, enhancement of the INMAGIC integrated library system, development of
Knowledge Center website content, and revision of existing catalog records for public access
• Developed library announcements, informational handouts, and topic bibliographies for
staff members, and for the OMHRC website, as requested
• Became proficient in editing library reports to be 508 compliant
• Participated in OMHRC Knowledge Center exhibits and other outreach events to promote
OMHRC services
TRAK Records and Libraries, Washington, DC 03/14 – 09/14
American Federation of Teachers Temporary
Librarian
• Delivered in-depth research, quick reference, and custom-tailored information to AFT staff
• Conducted market research to explore the organizational structure
• Conducted research to formulate data sets
• Requested and disseminated Inter-Library Loan requests
• Cataloged print resources according to the Library of Congress Classification System
• Created MARC21 records in MARC Editor and upload them into Cybertools
• Cataloged Albert Shanker personal collection of print resources according to the Dewey
Decimal Classification System
• Conducted preservation assessment of significant personal items of the Albert Shanker
Collection and implemented appropriate preservation measures
• Analyzed AFT staff members information request to determine needed information, and
assisted in furnishing or locating that information
• Ensured circulation procedures to check print resources in and out of the library
• Compiled lists of overdue materials, and notified borrowers that their materials are overdue
• Negotiated contracts for library services, materials, and equipment
• Scanned, uploaded, and organized documents into SharePoint document libraries
• Drafted proposal to revamp the delivery of library services to AFT as a whole

6. 6
Howard University, Washington, DC 10/10 – 01/14
University Libraries/ Architecture Library
Assistant Architecture Library Manager and Virtual Services Librarian 01/12 –01/14
• Managed evening operations of the Architecture Branch Library
• Supervised one student worker and one library technician
• Developed workflows for student worker and library technician
• Developed guidelines for using social media in reference and access services
• Assisted with the development and maintenance of the University Library’s web page in
Drupal as an instructional tool and a gateway to local and global resources
• Illustrated the benefits of social networking software in teaching, research and service
projects
• Designed Libguides and identified other resources to enhance the user’s ability for
selfdirected research, independent information gathering, and critical evaluation
• Assisted with the planning, development, and implementation of instruction and virtual
services for the General Works
• Provided current awareness services and met other information needs of students and
faculty engaged in scientific and technical research
• Developed and maintained the physical and virtual collections as needed for teaching,
learning and research in Education, Engineering, and Military Science
Acting Access Services Coordinator 05/11 – 09/11
• Supervised a staff comprised of three permanent, five wage, and 5-15 student employees
• Ensured sufficient patron access to locally held resources through the circulation of
materials, borrowing policies, renewing books, requesting books, course reserves, shelving
and shelf maintenance, group discussion rooms, carrel and locker distribution, library –
wide lost and found and patron registration
• Made updates to library’s new Drupal website
• Created new nodes, and made sure they consisted of WYSIWG
• Merged content from old website to new Drupal website
Reference Librarian 10/10 – 05/11
• Provided current awareness services and meet other information needs of students and
faculty engaged in scientific and technical research
• Participated in the design of library’s Libguides to build library’s web presence
• Incorporated emerging information technologies into library instruction
• Developed and maintained the physical collections as needed for the Education,
Engineering, and Military Science Departments
♦ PROFESSIONAL AFFILIATIONS
Association of Computing Machinery - Member
Women Who Code Atlanta - Member
Strategic and Competitive Intelligence Professionals - Member
HBCU Libraries Alliance – At-Large Board of Directors Member

7. 7
♦ PROFESSIONAL DEVELOPMENT HIGHLIGHTS
• Middle Georgia State University, Macon, GA
Master of Science in Information Technology/Data Analytics
o Courses Completed
o ITEC 2270 Application Development
o ITEC 5140 Research Methods
o ITEC 5120 IT Project Management
o ITEC 6300 Advanced Heath Information Technology
o ITEC 5110 IT Leadership and Strategic Planning
o ITEC 6340 Public Health Informatics (in progress)
• Florida Institute of Technology, Melbourne, FL
Master of Science in Project Management/Information Systems
o Courses Completed
o CIS 5100 Data Structures and Programming
o CIS 5220 Computer Organization
o MGT 5014 Introduction to Information Systems
Udemy online courses completed:
o Search Engine Optimization (SEO) Training Course by Moz
o Metadata Repositories
• Hedden Information Management
o Taxonomy and Controlled Vocabulary Course
completed December 2023
♦ PRESENTATIONS
• Digital Library Federation Annual Forum 2021
“Sustaining the HBCU Library Alliance Digital Collections through Distributed Digitization &
Preservation” - Presenter
♦ REFERENCES
Available upon request