MUSIC and ARTS Gr. 10 Learner's Module Quarter 1 to 4 complete

1. BSBCRT611 - Apply critical
thinking for complex problem
solving

2. Refine solution for
implementation
Develop a
feedback register
to systematically
record feedback
according to
organisational
requirements

3. Feedback
The benefits of feedback include:
Improved performance
Opportunities for learning and
development
Better decision-making.

4. Asking for feedback
Examples of questions you might ask include:
Does the proposed solution solve the issue?
How could the solution work better?
What did you like about the solution?
What would you change?
Is there anything you think has been
overlooked?

5. Recording feedback
• The way feedback is recorded is important, it needs to be
accessible and easy to read, and it also needs to be easy
for stakeholders to complete
• Developing a feedback form can help you steer the
feedback in the direction that you want
• It gives you the chance to get answers to the questions
that you have which will improve the solution and develop
your own performance for future decision making.

6. Activity 3A

7. Refine solution for
implementation
Refine proposal
based on analysis
of feedback

8. Analysing feedback
Steps include:
Analysing all of the feedback that has been given
Identifying the positive and negative feedback
Putting the feedback into categories
Looking for trends – is the feedback all similar?
Ignoring data that doesn’t relate to the issue at
hand.

9. Refining proposals
Refining the proposal may include:
Including new processes
Removing processes
Increasing, removing or adding resources
Adapting the solution to include additional
information.

10. Activity 3B

11. Refine solution for
implementation
3.3 Seek necessary
approvals to
implement solution

12. Seeking approval
You might seek approval by:
Email
Face to face meetings
Telephone calls.

13. Implementing solutions
Implementation may include:
Purchasing new resources
Organising training
Reassigning staff members or recruiting
new ones
Changing processes.

14. Activity 3C

15. Summative Assessments
Summative assessments consist of:
• Skills Activity
• Knowledge Activity
• Performance Activity.
Your assessor will provide you with
further guidance on how and where to
complete these assessments.

16. Summary and
Feedback
• Did we meet our objectives?
• How did you find this session?
• Any questions?