Bruner Corporation was facing productivity issues and delays in cash flow due to inefficient paper-based processes for work orders, inspections, and reporting that took up to 8 days. GoCanvas worked with Bruner to convert over 20 paper forms into mobile documents that technicians could complete and submit from job sites in real-time. This reduced Bruner's data collection and reporting process to 3 days, improved visibility into daily activity and productivity, increased accountability, and saved them over $6,000 annually in paper costs alone while cutting delivery discrepancies costs by $1,000-$12,000 per month.

1. $490,144
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Increase Visibility
A Senior Mobile Application Consultant met with Dan Spurgeon, Service Operations
Manager at Bruner, to understand the holes in their current process and where efficiency
could be gained by implementing mobile forms.
Dan presented to GoCanvas over 20 different paper forms that they used for their
contracting services on a weekly basis. This was at the core of their productivity issues,
and GoCanvas worked with Dan to convert these forms into mobile documents that could
be filled out on smart devices. The ability to fill out forms on their smart devices allowed
the technicians to complete and submit forms right from the job site, leading to faster
reporting and greater quality control. No longer was scanning, faxing, or printing a part of
the process.
As time rolled on, Dan and his team incorporated features such as Dispatch,
Departments, and Folders which help with the overall organization of not just data, but of
personnel and tasks. These features ensured that technicians always had the right form,
for the right job, every time.
Real-time Activity Tracking
One of the advantages to using GoCanvas is the ability to assign tasks using Dispatch
and view activity in real-time using the Dashboard. Dan Spurgeon commented, “l like the
Dashboard a lot. I can see how linear the activity is especially for the Daily Work Orders.
If I see it spiking then I know they aren’t turning things in as they should be.” The ability
to see a snapshot of daily productivity has helped increase accountability and overall
efficiency across the organization.
Improved Workflow
By completing all work orders and inspections on the GoCanvas mobile platform, Bruner
has ensured that work is returned to the office as soon as it is completed. Their previous
process took up to 8 business days and involved scanners, printers, and paper files.
They have now reduced their entire data collection & reporting process to 3 business
days, with all technician reports being turned in daily. This has significantly impacted
their ROI and improved cash flow. In paper costs alone, Bruner is saving almost $6,000
annually.
Increased Accountability
Before GoCanvas, the delivery of parts and materials was a huge liability and expense.
Now, Technicians are able to drop off an expensive part, capture a digital signature,
collect a time-stamped GPS stamp, and even take a photo of the package at the delivery
point. This has dramatically cut down on discrepancies with parts delivery, and Dan stated
that it “saves us on average between $1K to $12K per month.”
62.5%
The Problem The Strategy
Productivity Hours
Saved annually by eliminating paper
Increase in Efficiency
Since implementing GoCanvas
Annual ROI Since Joining GoCanvas
Issues with Cash Flow
Bruner Corporation, Central
Ohio’s #1 heating and cooling
company, is a truly turnkey, full-
service mechanical contractor.
They provide value-added and
innovative mechanical, HVAC,
and plumbing solutions for a
diverse portfolio of maintenance
and construction projects.
With the expansion of their
business, issues began to arise
causing major delays in their cash
flow.
These issues included:
• 8 day process of
collecting/reporting data
• Missing inventory and
Materials
• Inability to track daily
production and activity
“We were initially processing things in 8 business days, today
we have that down to 3 business days.”
– Dan Spurgeon
Bruner Corporation
The Results
CASE STUDY
Bruner Corporation
GoCanvas is a mobile platform that
makes it simple for any business to
automate how work is done; replacing
outdated process and expensive
paperwork. The App works on all
smartphones and tablets, helping
companies easily collect information
across their organization, share it
instantly with others and gain real-time
insight on their business operations.