The document provides a summary of a director of operations and business applications' professional experience overseeing strategic planning initiatives and projects to drive operational improvements and efficiencies across multiple industries. Key accomplishments include cost savings, increased customer satisfaction and return on investment through initiatives such as ERP implementations, supply chain improvements, and mergers and acquisition transitions.

1. SUMMARY<br />Proven ability to identify opportunities for operational improvements, manage strategic planning initiatives, build effective teams and manage execution of key initiatives and projects, providing significant measurable improvements and return on investment with increased customer satisfaction.<br />PROFESSIONAL EXPERIENCE<br />Director of Operations and Business Applications 2004 - 2010<br />Steiner System, Naperville, IL<br />Operational Improvements<br />Increased on time delivery service level from 67% to 98.2%

2. Increased inventory accuracy from 53.1 % to 99.2%

3. Reduced inventory by 2.4 million