WASH 2011 conference: Harold Lockwood Aguaconsult - IRC

1. Harold Lockwood Aguaconsult - IRC Brisbane, Australia Session A2.B Why the rural water sector has failed to deliver truly sustainable services and how to fix it Broken pumps and pipes

3. Evolving approaches: VLOM, community management, DRA, post-construction support

5. 88% of investment required for recurrent costs (GLAAS 2010)

6. Unacceptable failure rates

8. ‘Slippage’ - declining service levels in India >30% Information presented at IRC Slippage roundtable Briefing, Delhi, June 2009

9. So what has gone wrong? An obsession with coverage and building infrastructure at the scale of the community Financing focused on initial construction and not lifetime costs Lack of investment to improve overall sector capacity @Akvo

10. So what has gone wrong? Weak WASH sectors – lack of incentives, political influence and corruption A donor-dominated, fragmented and competing sector

11. Increasing coverage is not the whole story Breakdowns, failures, non-functionality, slippage ........... a tipping point which is now a threat to achieving the MDGs? Build on current progress, but shift from implementation to service delivery

12. THE service delivery approach Service Delivery Approach Implementation approach Implement Implement Implement Implement Replace Upgrade Upgrade Time Service level Investment (capital expenditure) Investment (operational expenditure)

14. Well defined institutional roles and responsibilities

15. Learning and innovation

16. Good implementation practices

17. Strong planning, coordination, leadership

18. Long-term support and monitoring

19. Appropriate technology

20. Relevant management models

22. Updated asset inventories

28. Raise the status of rural water sectors - incentives and political priority

29. Support the capacity of local government and private sector involvement

31. Ensure CBM is well supported

32. Work within sector norms and standards

34. Improved coordination

35. Support sector capacity alongside capital infrastructure, including learning and KM