John S. Watson Institute for Public Policy Thomas Edison State College November 18, 2010 New Jersey Shared Services Associ...
<ul><li>What is NJSSA? </li></ul><ul><li>NJUMA’s 7 Point Plan  </li></ul><ul><ul><li>Shared Service success </li></ul></ul...
What is NJSSA?
Types of Shared Service – Thinking Outside of the Box <ul><li>Consolidation and/or Regionalization </li></ul><ul><li>Count...
<ul><li>9-1-1 Communications and Emergency Dispatching </li></ul><ul><li>Consolidated Fire - North Hudson Regional Fire an...
Crime & Public Safety –  Potential Areas to Share <ul><li>Anti-crime partnerships w/ local, county, state, and federal age...
Education & Positive Youth Development –  Success Stories <ul><li>Bedminster Township and the Bedminster Board of Educatio...
Education & Positive Youth Development – Potential Areas to Share <ul><li>Custodial services </li></ul><ul><li>Buildings &...
Environment and Public Health –  Success Stories <ul><li>Renewable Energy Program for Affordable Solar Electricity </li></...
<ul><li>Joint grant applications </li></ul><ul><li>Lead Abatement Programs </li></ul><ul><li>Joint Municipal Recycling Pro...
Family & Community Welfare –  Success Stories <ul><li>Public Assistance Welfare Administration </li></ul><ul><li>Senior Se...
Family & Community Welfare –  Potential Areas to Share  <ul><li>School-based youth services </li></ul><ul><li>Substance ab...
Housing and Economic Development – Success Stories <ul><li>Federal Recovery Zone Bonds:  Union County,  the City of Elizab...
Housing and Economic Development – Potential Areas to Share <ul><li>Quality of Life / Affordable Housing </li></ul><ul><ul...
<ul><li>Thought Process/Behavior </li></ul><ul><li>Costs/Service Levels </li></ul><ul><li>Other Outside Influences </li></...
Barriers to Sharing, Regionalizing or Consolidating Services?  Thought Process/Behavior “ Home Rule” Mindsets Politics and...
Costs/Service Levels Coverage of Start-Up Costs Other Financial Incentives Viable Cost Allocation Methodologies “ Win-Win”...
Other Barriers Certain NJ Statutes Civil Service Regulations Unions / Labor Agreements Collective Bargaining and Arbitrati...
Breaking the Barriers <ul><li>Come together and identify 3-5 “low hanging” priorities </li></ul><ul><li>Form teams of know...
Breaking Barriers –  “Peeling the Onion” <ul><li>Iterative process: </li></ul><ul><li>Layer 1:  Develop the concept </li><...
Developing Efforts <ul><li>More and more elected officials are undertaking proactive efforts to rethink service delivery o...
<ul><li>Best practices areas  – doing it better than anyone else </li></ul><ul><li>Available capacity  – facilities, perso...
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New Jersey Urban Mayors Presentation

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  • Gloucester County’s Police Communications Center provides police dispatching for all 24 municipalities along with the county Sheriff’s Department, the Prosecutor’s Office, SWAT &amp; Emergency Response Teams. The County has been providing dispatching services for fire departments and EMS since the 1980’s. Somerset County also has an advanced communications center and is actively working to bring all of its municipalities on board as a way for those towns to save significant tax dollars and improve the quality of life-saving services. Currently 18 of the 21 communities in Somerset are involved in these services. In Sept 2010, Bergen County opened its $12.4 million Public Safety Operations Center in Mahwah, on the Bergen County Police and Fire Academy campus. The center will be a dispatch center for police, fire, and ambulance calls and an emergency management office; and there is already a waiting list for the service. Overall savings for participating municipalities are projected in the $100s of thousands of dollars. Other counties such as Morris, Burlington, Camden, and Monmouth have been active in providing regional emergency communications for many years.
  • Bedminster Township and the Bedminster Board of Education (BoE) in Somerset County share indoor and outdoor maintenance administered through one office.  BoE custodians clean Township’s facilities in the evening; municipal workers assist with special school projects; and Public Works crews maintain the school campus and prepare athletic fields for use. Two additional positive outcomes have been realized from this agreement – shared staff training and cooperative capital improvements plans. In 2008, Gloucester County’s Educational and Disability Services were merged all educational services within the county as well as the county’s offices of Disability Services, Therapeutic Recreation Program, and Early Intervention in order to provide a more seamless approach to regional planning, shared services, and campus planning for the county’s educational institutions and disability services and a continuity of services for disabled residents and families from birth to adulthood.
  • High quality childcare and pre-school access Variability in availability / quality based on location and parental income Achievement gaps and graduation rates Anti-drop-out programs After school and part-time employment programs Career preparation through mentoring / internships Linked to work recommended under crime prevention, e.g., delinquency prevention, community resource tool kits, family success centers School facilities Resources and conditions for learning Renovation and construction funding High quality teachers across the board Teacher preparation / professional development Restructured teacher compensation Special attention to hard-to-staff schools
  • Municipalities (and school districts) are trying to cope with a nasty “perfect storm” of fiscal pressure: an economic downturn that has lasted longer than anyone would like, reductions in state aid, ever increasing pension and healthcare costs, costly public employee salary increases driven by multi-year union contracts and interest-arbitration awards, and now a 2% cap on their tax levy. NJ Taxpayers are begging for relief… worked nearly four months (until April 25) to pay their total tax bill, ranking them 2nd highest in the nation. state/local tax burden at ~12% is highest in the country and well above the national average of 9.7%. property taxes rose 72% from 1999 to 2009 to an average of $7,281, the highest property taxes in the USA. more government per sq. mile than any other state in the Union, a distinct local government agency for every 5 sq. miles of land mass an average of 81 government workers per sq. mile vs. national average 6.
  • Municipalities (and school districts) are trying to cope with a nasty “perfect storm” of fiscal pressure: an economic downturn that has lasted longer than anyone would like, reductions in state aid, ever increasing pension and healthcare costs, costly public employee salary increases driven by multi-year union contracts and interest-arbitration awards, and now a 2% cap on their tax levy. NJ Taxpayers are begging for relief… worked nearly four months (until April 25) to pay their total tax bill, ranking them 2nd highest in the nation. state/local tax burden at ~12% is highest in the country and well above the national average of 9.7%. property taxes rose 72% from 1999 to 2009 to an average of $7,281, the highest property taxes in the USA. more government per sq. mile than any other state in the Union, a distinct local government agency for every 5 sq. miles of land mass an average of 81 government workers per sq. mile vs. national average 6.
  • Municipalities (and school districts) are trying to cope with a nasty “perfect storm” of fiscal pressure: an economic downturn that has lasted longer than anyone would like, reductions in state aid, ever increasing pension and healthcare costs, costly public employee salary increases driven by multi-year union contracts and interest-arbitration awards, and now a 2% cap on their tax levy. NJ Taxpayers are begging for relief… worked nearly four months (until April 25) to pay their total tax bill, ranking them 2nd highest in the nation. state/local tax burden at ~12% is highest in the country and well above the national average of 9.7%. property taxes rose 72% from 1999 to 2009 to an average of $7,281, the highest property taxes in the USA. more government per sq. mile than any other state in the Union, a distinct local government agency for every 5 sq. miles of land mass an average of 81 government workers per sq. mile vs. national average 6.
  • Municipalities (and school districts) are trying to cope with a nasty “perfect storm” of fiscal pressure: an economic downturn that has lasted longer than anyone would like, reductions in state aid, ever increasing pension and healthcare costs, costly public employee salary increases driven by multi-year union contracts and interest-arbitration awards, and now a 2% cap on their tax levy. NJ Taxpayers are begging for relief… worked nearly four months (until April 25) to pay their total tax bill, ranking them 2nd highest in the nation. state/local tax burden at ~12% is highest in the country and well above the national average of 9.7%. property taxes rose 72% from 1999 to 2009 to an average of $7,281, the highest property taxes in the USA. more government per sq. mile than any other state in the Union, a distinct local government agency for every 5 sq. miles of land mass an average of 81 government workers per sq. mile vs. national average 6.
  • 17 Essex County municipalities working together to expand shared services and help shape legislation and policy at the state and local levels through the recently established the Municipal Council Exchange . A Middlesex County five-year plan to improve efficiency in county and municipal government, focusing in part on regionalization of services . Possibilities include using county information and technology services to assist the municipalities; regionalizing property tax assessment and collection; creating a regional senior citizen program; the establishment of a joint health insurance fund; and providing a wireless communications network for county agencies and municipalities. Passaic County and municipal officials held a Shared Services Forum with the sixteen municipal Business Administrators/Clerks to explore shared services opportunities. Salem County recently formed a 10-member committee, known as the Shared Services Working Group , that is charged with identifying potential opportunities, creating a framework for governmental units to create durable shared services agreements, and to provide a foundation to ensure long-term viability. The Warren-Morris Council of Governments has 12 member communities from Warren County, 2 from western Morris County, and 1 from Hunterdon County. This organization recently obtained non-profit status and a COUNT grant from the state to fund its efforts in shared services. A “grass-roots”, municipality-led initiative in Morris County , known as Government Efficiency Movement , has undertaken study in 8 different municipal service delivery areas. The goal to “Rethink Government from the Ground Up” save between 10% - 20% of the municipal portion of property tax bills by moving to regional services.
  • New Jersey Urban Mayors Presentation

    1. 1. John S. Watson Institute for Public Policy Thomas Edison State College November 18, 2010 New Jersey Shared Services Association (NJSSA) Shared Services for Urban Communities
    2. 2. <ul><li>What is NJSSA? </li></ul><ul><li>NJUMA’s 7 Point Plan </li></ul><ul><ul><li>Shared Service success </li></ul></ul><ul><ul><li>Areas for potential sharing </li></ul></ul><ul><li>Barriers to Shared Services and ways to overcome them </li></ul>
    3. 3. What is NJSSA?
    4. 4. Types of Shared Service – Thinking Outside of the Box <ul><li>Consolidation and/or Regionalization </li></ul><ul><li>County to Municipality </li></ul><ul><li>Municipality to Municipality </li></ul><ul><li>Public/Private/Non Profit Partnerships </li></ul>
    5. 5. <ul><li>9-1-1 Communications and Emergency Dispatching </li></ul><ul><li>Consolidated Fire - North Hudson Regional Fire and Rescue (NHRFR) provides fire protection and medical assistance to the communities of North Bergen, Union City, Weehawken, West New York, and Guttenburg </li></ul><ul><li>Emergency Medical Service- Gloucester County became the first in New Jersey to launch a regionalized county-based EMS program, saving $2.6 million in the 1 st year.  </li></ul><ul><li>Emergency Notification Systems </li></ul>Crime & Public Safety – Success Stories
    6. 6. Crime & Public Safety – Potential Areas to Share <ul><li>Anti-crime partnerships w/ local, county, state, and federal agencies </li></ul><ul><li>Gang & youth violence programs </li></ul><ul><li>Ex-offender re-entry program </li></ul><ul><li>Safe streets & neighborhoods program </li></ul>
    7. 7. Education & Positive Youth Development – Success Stories <ul><li>Bedminster Township and the Bedminster Board of Education in Somerset County share indoor and outdoor maintenance administered through one office.   </li></ul><ul><li>Gloucester County’s Educational and Disability Services were merged in 2008. Including educational services within the county as well as the county’s offices of Disability Services, Therapeutic Recreation Program, and Early Intervention </li></ul>
    8. 8. Education & Positive Youth Development – Potential Areas to Share <ul><li>Custodial services </li></ul><ul><li>Buildings & grounds maintenance, including sports fields </li></ul><ul><li>Snow plowing, salting, and sanding </li></ul><ul><li>Off-season school bus usage </li></ul><ul><li>Fueling and washing facilities </li></ul><ul><li>Information technology functions </li></ul><ul><li>Energy audits / renewable energy programs </li></ul><ul><li>Curriculum development </li></ul><ul><li>After school youth program planning </li></ul><ul><li>Administrative / finance functions </li></ul>
    9. 9. Environment and Public Health – Success Stories <ul><li>Renewable Energy Program for Affordable Solar Electricity </li></ul><ul><li>Public Health Departments - 92% of municipalities participate in shared services arrangements </li></ul><ul><ul><li>Hoboken: Citywide car-sharing service. </li></ul></ul>
    10. 10. <ul><li>Joint grant applications </li></ul><ul><li>Lead Abatement Programs </li></ul><ul><li>Joint Municipal Recycling Programs </li></ul>Environment & Public Health – Potential Areas to Share
    11. 11. Family & Community Welfare – Success Stories <ul><li>Public Assistance Welfare Administration </li></ul><ul><li>Senior Service Programs </li></ul><ul><li>Morris: National model non-profit mall, with community-based non-profits that fit the theme of wellness and recovery selected through an RFP-like process .  </li></ul>
    12. 12. Family & Community Welfare – Potential Areas to Share <ul><li>School-based youth services </li></ul><ul><li>Substance abuse treatment programs </li></ul><ul><li>Mental health programs </li></ul><ul><li>Home visitation programs </li></ul><ul><li>Family success centers </li></ul><ul><li>Safe domestic violence / foster care facilities </li></ul><ul><li>Regionally administered school resource officer / D.A.R.E. programs </li></ul><ul><li>Human Services Departments in partnership with non-profit </li></ul>entities to provide clients with one-stop center for their needs.
    13. 13. Housing and Economic Development – Success Stories <ul><li>Federal Recovery Zone Bonds: Union County, the City of Elizabeth and Wakefern Food Corporation </li></ul><ul><li>Hudson-Bergen Light Rail </li></ul><ul><li>Bayonne Redevelopment </li></ul>
    14. 14. Housing and Economic Development – Potential Areas to Share <ul><li>Quality of Life / Affordable Housing </li></ul><ul><ul><li>Neighborhood revitalization </li></ul></ul><ul><ul><li>Commuting innovations </li></ul></ul><ul><ul><li>Sustainable cityscape plans </li></ul></ul><ul><li>Economic Development / Redevelopment </li></ul><ul><ul><li>New business attraction </li></ul></ul><ul><ul><li>Targeted redevelopment zones </li></ul></ul><ul><ul><li>Code enforcement / demolition of dilapidated or abandoned properties </li></ul></ul><ul><ul><li>Explore public / private partnerships to fund infrastructure improvements </li></ul></ul>
    15. 15. <ul><li>Thought Process/Behavior </li></ul><ul><li>Costs/Service Levels </li></ul><ul><li>Other Outside Influences </li></ul>Barriers to Sharing, Regionalizing or Consolidating Services?
    16. 16. Barriers to Sharing, Regionalizing or Consolidating Services? Thought Process/Behavior “ Home Rule” Mindsets Politics and Personalities Loss of Control Fears Short vs. Long Term Focus Jobs Protection vs. Taxpayer Territorial Leadership / Protectionist Dept Heads Willingness to Consider New Ideas & Delivery Models
    17. 17. Costs/Service Levels Coverage of Start-Up Costs Other Financial Incentives Viable Cost Allocation Methodologies “ Win-Win” Agreement Negotiations Service Level Expectations “ Right-Sizing” Personnel Term of Agreements Barriers to Sharing, Regionalizing or Consolidating Services?
    18. 18. Other Barriers Certain NJ Statutes Civil Service Regulations Unions / Labor Agreements Collective Bargaining and Arbitration Awards Partner Proximity and Size (Including Cross-County) Existing Management Structures / Fragmented Organization Barriers to Sharing, Regionalizing or Consolidating Services?
    19. 19. Breaking the Barriers <ul><li>Come together and identify 3-5 “low hanging” priorities </li></ul><ul><li>Form teams of knowledgeable participants </li></ul><ul><li>Develop working groups including elected officials, administrators and people “on the ground” </li></ul><ul><li>Build on smaller success </li></ul>
    20. 20. Breaking Barriers – “Peeling the Onion” <ul><li>Iterative process: </li></ul><ul><li>Layer 1: Develop the concept </li></ul><ul><li>Layer 2: Design the organization </li></ul><ul><li>Layer 3: Dot the I’s and Cross the T’s </li></ul>
    21. 21. Developing Efforts <ul><li>More and more elected officials are undertaking proactive efforts to rethink service delivery options and lower costs for local government. </li></ul><ul><li>We all can be encouraged by the “grass roots” efforts that are springing up all over the state…. </li></ul><ul><ul><li>Essex County: Municipal Council Exchange. </li></ul></ul><ul><ul><li>Middlesex County: Five-year plan to improve efficiency, focusing in part on regionalization of services. </li></ul></ul><ul><ul><li>Union & Passaic Counties: Shared Services Forum </li></ul></ul><ul><ul><li>Salem County: Shared Services Working Group </li></ul></ul><ul><ul><li>Warren-Morris Council of Governments </li></ul></ul><ul><ul><li>Morris County: Government Efficiency Movement </li></ul></ul>
    22. 22. <ul><li>Best practices areas – doing it better than anyone else </li></ul><ul><li>Available capacity – facilities, personnel, and/or other resources </li></ul><ul><li>Existing leverageable investments – equipment, software, etc. </li></ul><ul><li>Knowledge capital – innovative solutions for dealing w/ tough issues </li></ul>What’s the Real Value of Sharing Services?

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