SlideShare a Scribd company logo
www.TelOnline.com BROADCAST DIALER with SWITCHVOX INTEGRATION
Why Broadcast Dialer? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is Power Dialer Configure messages from the Dialer (voice mail) and SMS (text messages) to be sent to a contact list. The power dialer shows the history of the messages or campaigns created.
Features
Why Manual and Why Audto Dialer?
Example: Manual Dialer Susie has a jewelry store in California.  She has sales agents to help call customers  about  her latest jewelry line and about upcoming events.  She  gives her team a list of customers to call by hand. This is frustrating because they have to do everything manually from:  Mistakes are made without stream line process Waiting to leave message Writing notes about their call Dialing the number
Example: Automatic Dialer Monica has jewelry store in Miami.  She has sales agents to help call customers  but doesn’t want productivity to suffer.  She uploads her phone list to the system.  Her team logs into the system and are connected to the calls.  It streams lines the process.  Can be used from anywhere in the world The phone rings automatically Home Office Leaves pre-recorded messages Filters bad phone numbers Filters busy signals
Switchvox Integration The Broadcast Dialer integrated in Switchvox, delivers additional strength to its binding characteristics of CRM by reading the correct description for each client and recording call notes then feeds the results into the report to improve functionality. “ Switchvox has a special application program interface that communicates directly with the broadcast dialer.  They are interconnected.”
Special IVR messages ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Do Not Call List or MSM
Hosted Solution TelOnline Host delivers a powerful and cost effective cloud hosting solution. It takes the place of traditionally expensive telephone equipment found in telephone rooms today. Your employees are no longer bound to one location as phones can be placed anywhere in the world that has a internet connection.
Who is TelOnline ? ,[object Object],[object Object],[object Object],[object Object]
www.TelOnline.com Corporate Headquarters 3450 Lakeside Drive Suite 145  Miramar, Florida 33027 T +1.954.894.6181 F  +1.954.208.0220 Calle 106 #57-23 Oficia 303 Bogota, Colombia  T +57.1.325.9832 F 1.226.3464 For more information about TelOnline  Please contact  [email_address] Visit  www.TelOnline.com

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Broadcast dialer

  • 1. www.TelOnline.com BROADCAST DIALER with SWITCHVOX INTEGRATION
  • 2.
  • 3. What is Power Dialer Configure messages from the Dialer (voice mail) and SMS (text messages) to be sent to a contact list. The power dialer shows the history of the messages or campaigns created.
  • 5. Why Manual and Why Audto Dialer?
  • 6. Example: Manual Dialer Susie has a jewelry store in California. She has sales agents to help call customers about her latest jewelry line and about upcoming events. She gives her team a list of customers to call by hand. This is frustrating because they have to do everything manually from: Mistakes are made without stream line process Waiting to leave message Writing notes about their call Dialing the number
  • 7. Example: Automatic Dialer Monica has jewelry store in Miami. She has sales agents to help call customers but doesn’t want productivity to suffer. She uploads her phone list to the system. Her team logs into the system and are connected to the calls. It streams lines the process. Can be used from anywhere in the world The phone rings automatically Home Office Leaves pre-recorded messages Filters bad phone numbers Filters busy signals
  • 8. Switchvox Integration The Broadcast Dialer integrated in Switchvox, delivers additional strength to its binding characteristics of CRM by reading the correct description for each client and recording call notes then feeds the results into the report to improve functionality. “ Switchvox has a special application program interface that communicates directly with the broadcast dialer. They are interconnected.”
  • 9.
  • 10. Hosted Solution TelOnline Host delivers a powerful and cost effective cloud hosting solution. It takes the place of traditionally expensive telephone equipment found in telephone rooms today. Your employees are no longer bound to one location as phones can be placed anywhere in the world that has a internet connection.
  • 11.
  • 12. www.TelOnline.com Corporate Headquarters 3450 Lakeside Drive Suite 145 Miramar, Florida 33027 T +1.954.894.6181 F +1.954.208.0220 Calle 106 #57-23 Oficia 303 Bogota, Colombia T +57.1.325.9832 F 1.226.3464 For more information about TelOnline Please contact [email_address] Visit www.TelOnline.com