Jackie Ramstedt Webinar - Top Resident Retention Strategies To Get Customers ...Multifamily Insiders
Jackie Ramstedt, nationally renowned Keynote Speaker and Performance Consultant for the property management industry, shares her perspective on how to establish a world-class approach to your customer service and resident retention programs with specific goals for every member of your team.
* How well you are communicating today with your residents.
* Uncover daily situations that might cause issues with your residents.
* Create a “12 Month Memory Touch Point” resident retention menu program.
* Implement creative ways to reward your team for good customer service.
This educational event is hosted by Multifamily Insiders, the leading industry resource for apartment marketing, resident retention, multifamily investing and all other apartment topics; and AppFolio, providers of web-based property management software designed for today's residential property manager.
A N A T O M Y O F C U S T O M E R L O V Eguest8fdbdd
The document discusses eight attitudes and actions that are important for companies to attract and keep customers for life: 1) Make customers feel included by valuing their involvement, creativity, and commitment; 2) Connect with customers emotionally by making product experiences resonate and kindle loyalty; 3) Teach customers through hassle-free education to meet their expectations; 4) Build trust through reliability and honoring commitments to avoid betraying customers' trust.
The company writes to apologize for failing to meet a customer's expectations and resolve their issue. They will contact the customer in the coming days to address the problem and regain their confidence. Additionally, the company will evaluate how to prevent similar issues in the future, as customer feedback helps them improve their services and retain satisfied customers through positive word of mouth.
The document discusses how to implement effective customer service practices in schools. It defines customer service and notes that all staff from administrators to custodians should focus on serving students, parents, taxpayers and other stakeholders. The document provides steps for creating a customer service plan, including determining customer needs, training all employees, empowering staff to resolve issues, and recognizing excellent service. It emphasizes that great communication is key, such as greeting customers, making them feel important, listening, inviting feedback and saying thank you.
This letter provides a strong character reference for Robert Moss from his former senior manager Ian Delaney. It describes Robert as consistently exceeding expectations in his interpersonal skills, problem-solving, and work ethic. Robert impressed as a top performer who went above and beyond for customers, seeking feedback to improve. Ian highlights Robert's passion, selflessness, enthusiasm, and eagerness to learn as making him a valuable employee that Ian would recommend without hesitation.
This document contains quotes from two WPS employees praising the company culture and values. Kirk Downs says WPS truly cares about employees' welfare and in turn employees care about the company. Amanda McClellan enjoys working at WPS because they put customers first and have a supportive, family-like atmosphere. The document also lists WPS's core values of accountability, integrity, passion, customer focus, and family.
Sandy Kuhar, a Senior Account Executive at Global Payments Inc., has provided excellent service and professionalism to First Hope Bank for six years. She consistently goes above and beyond expectations in working with both the bank's customers and managers. Whether assisting banking customers or partnering with the bank's leadership, Sandy proves to be a valuable asset for both Global Payments and First Hope Bank. The VP of Business Development at First Hope Bank highly recommends Sandy and knows from experience that she delivers positive results.
Jackie Ramstedt Webinar - Top Resident Retention Strategies To Get Customers ...Multifamily Insiders
Jackie Ramstedt, nationally renowned Keynote Speaker and Performance Consultant for the property management industry, shares her perspective on how to establish a world-class approach to your customer service and resident retention programs with specific goals for every member of your team.
* How well you are communicating today with your residents.
* Uncover daily situations that might cause issues with your residents.
* Create a “12 Month Memory Touch Point” resident retention menu program.
* Implement creative ways to reward your team for good customer service.
This educational event is hosted by Multifamily Insiders, the leading industry resource for apartment marketing, resident retention, multifamily investing and all other apartment topics; and AppFolio, providers of web-based property management software designed for today's residential property manager.
A N A T O M Y O F C U S T O M E R L O V Eguest8fdbdd
The document discusses eight attitudes and actions that are important for companies to attract and keep customers for life: 1) Make customers feel included by valuing their involvement, creativity, and commitment; 2) Connect with customers emotionally by making product experiences resonate and kindle loyalty; 3) Teach customers through hassle-free education to meet their expectations; 4) Build trust through reliability and honoring commitments to avoid betraying customers' trust.
The company writes to apologize for failing to meet a customer's expectations and resolve their issue. They will contact the customer in the coming days to address the problem and regain their confidence. Additionally, the company will evaluate how to prevent similar issues in the future, as customer feedback helps them improve their services and retain satisfied customers through positive word of mouth.
The document discusses how to implement effective customer service practices in schools. It defines customer service and notes that all staff from administrators to custodians should focus on serving students, parents, taxpayers and other stakeholders. The document provides steps for creating a customer service plan, including determining customer needs, training all employees, empowering staff to resolve issues, and recognizing excellent service. It emphasizes that great communication is key, such as greeting customers, making them feel important, listening, inviting feedback and saying thank you.
This letter provides a strong character reference for Robert Moss from his former senior manager Ian Delaney. It describes Robert as consistently exceeding expectations in his interpersonal skills, problem-solving, and work ethic. Robert impressed as a top performer who went above and beyond for customers, seeking feedback to improve. Ian highlights Robert's passion, selflessness, enthusiasm, and eagerness to learn as making him a valuable employee that Ian would recommend without hesitation.
This document contains quotes from two WPS employees praising the company culture and values. Kirk Downs says WPS truly cares about employees' welfare and in turn employees care about the company. Amanda McClellan enjoys working at WPS because they put customers first and have a supportive, family-like atmosphere. The document also lists WPS's core values of accountability, integrity, passion, customer focus, and family.
Sandy Kuhar, a Senior Account Executive at Global Payments Inc., has provided excellent service and professionalism to First Hope Bank for six years. She consistently goes above and beyond expectations in working with both the bank's customers and managers. Whether assisting banking customers or partnering with the bank's leadership, Sandy proves to be a valuable asset for both Global Payments and First Hope Bank. The VP of Business Development at First Hope Bank highly recommends Sandy and knows from experience that she delivers positive results.
The document discusses the Gulf Club Contest run by the Gulf Division Contact Center Team. The Contact Center Team handles phone calls for various apartment communities. The Contact Center is praised by several apartment communities and executives for their work in setting appointments and generating leads, which helps the communities lease apartments. The Contact Center Team is thanked for their important role in supporting sales.
South Asia Travel Hospitality MICE Summit -2010 Value ProposalProsenjit Pete Ghosh
A Common Forum for Travel Hospitality MICE and other Stakeholders to Share Knowledge, Educate, Network, Exchanges, Business Development, Celebrate, Reward, Recognize for AII Things Hospitality- Positive Pete Enterprises LLC.
The document is a survey from The Big Eazy catering company requesting feedback on a customer's experience at an end-of-year event on January 10th. The survey asks the customer to rate their satisfaction with various aspects of the event such as staff conduct, food quality, and organization. It also asks if the customer would recommend The Big Eazy to others or hire them again based on the performance at this event. Space is provided for additional comments or recommendations.
This document contains advice for building long-term client relationships by helping clients see the value your company can provide in overcoming their problems more cost-effectively than other options. It also includes a job description for an Account Executive role seeking a "hunter" personality who exceeds quotas and manages client relationships, as well as a resume highlighting various leadership, sales, and volunteer experience.
Maintaining a clean email list is important to maintain relationships with customers, convert prospects, boost reputation and revenue. An unclean list can increase bounce rates and hurt reputation, lowering conversion rates and increasing costs. To clean an email list, users should upload it to MailboxValidator.com which will identify valid and invalid addresses, helping users focus on likely customers.
Distrust is the biggest obstacle to overcome for customer growth. You need to develop a trust strategy more than you need a sales strategy to reach customers in the new economy.
Credit Card Cash Flow is a website that allows people to become Approved Suppliers and add authorized users to their credit cards in exchange for payments. To become an Approved Supplier, one must fill out a basic intake form providing their contact information and details about their credit accounts, which must have a perfect payment history. The website has helpful FAQs addressing common questions, and customer service agents are available via Skype to answer additional questions. As an Approved Supplier, one will receive direct payments every Monday for adding authorized users, taking uncertainty out of whether to join for extra income.
The document discusses the importance of customer service and satisfaction. It states that customers are the most important part of any business and should be treated with respect. The document also notes that it is much more expensive for a business to acquire new customers than retain existing ones. Finally, it emphasizes that businesses should aim to exceed customer expectations in order to build loyalty and gain customer advocacy through positive word-of-mouth.
A day at work for a Highways Enforcement OfficerSheree Fadil
Fiona Kent is a Highways Enforcement Officer for Kent County Council who ensures compliance with highway regulations. She investigates issues like unauthorized dropped kerbs and overgrown vegetation obstructing roads. Fiona works with a variety of customers and aims to thoroughly research each unique case. She received thank you notes for her attentiveness to different customer needs and handling each situation based on individual facts. In one case, Fiona went above her duties to help a stressed customer apply for grants and a disabled parking permit, receiving flowers and praise for her patience and understanding. Fiona is proud to work for Kent Highways and strives to protect their assets while putting customers first.
Yuletide Office Solutions provides competitive pricing on office supplies for schools, churches, government offices, and non-profits while also offering savings programs and supporting local businesses. They guarantee savings of at least 1% for the first three months and 7% for the first year, offer over 10,000 non-core items and 250 core items to choose from, and provide simple and convenient ordering with next day delivery.
The document provides 10 ways to "super charge" a service department. It recommends taking control and running the service department like a sales department. It suggests being more convenient by opening more hours including Saturdays. It advises staffing up by having enough technicians and advisors. It stresses the importance of answering the phone promptly and providing competitive prices for common services like oil changes and tire rotations. It encourages consistent advertising and making customer retention a priority through loyalty programs and good customer service. It also recommends improving the facility and treating every customer well, as if they were family.
Kelly Services BCBS Letter of RecommendationTamara Pavey
Adam Martini informs Tamara Pavey that her assignment through Kelly Services will be ending on January 13th. He thanks her for her outstanding work and says Kelly Services is grateful to have had her on the team. He provides contact information for local Kelly Services offices working with other clients in case new opportunities arise and says recruiters from BCBS will also reach out about potential roles. Martini offers to provide a strong recommendation if Pavey applies for other positions and asks her to contact him if she has any other questions.
Lee Noble is recommended for a position by his former district manager. Lee worked as a store manager for 3.5 years and showed great leadership, management, and customer service skills, driving sales higher. His strong performance and continued growth in skills would make him a valuable asset to the new company.
This document provides 10 ways to supercharge a service department. It emphasizes taking control of the department and running it like you own it. It stresses the importance of being more convenient for customers by being open more hours and not making them wait. It also recommends staffing up with more technicians and advisors to handle more business without customers having to wait. The document promotes answering the phone, being more competitive on services like oil changes and tires, advertising more consistently, prioritizing customer retention, making the facility more inviting, and treating every customer like their own mother.
The document provides 10 best practices for car dealerships to improve their business based on a speech given to dealership employees. The key recommendations are to (1) take control of the dealership and run it like you own it, (2) be more convenient for customers by having better hours and staffing, and (3) make customer retention and satisfaction a top priority through good service, communication, and rewards. Implementing these practices can help increase sales, profits, and loyalty.
Call Flow for Casey Gollan Business Coaching EnquiryMarvin Libron
The document outlines the script for an initial phone call with a business owner who inquired about coaching. The call aims to:
1) Confirm the inquiry and get permission to discuss further;
2) Ask qualifying questions to understand the business size, challenges, and needs;
3) Schedule a follow up call with the coach to discuss options.
The script provides responses to common objections such as not wanting to provide details without speaking to the coach directly or concerns about cost.
This document provides updates and performance summaries for the Lake Houston Office of Better Homes and Gardens Real Estate. It recognizes top performers for units and sales volume in June and year-to-date. It also announces upcoming training on paperwork changes and TRID regulations, and invites agents to upcoming meetings on title services and mortgage products.
Welcome to Economic Pool Services. You'll find we offer exceptional value and quality service. We are here to help you maximize your time so you can fully relax and enjoy your pool.
Customer service involves meeting customer needs and expectations through positive interactions. It is the purpose of a business, not a favor to customers. Excellent customer service is rare because it requires investment, skills development, empowering employees, and measuring satisfaction. Every customer has needs around service, price, quality, action on problems, and appreciation. Both external and internal customers are important to manage to create a unified vision of excellent service.
The document discusses the Gulf Club Contest run by the Gulf Division Contact Center Team. The Contact Center Team handles phone calls for various apartment communities. The Contact Center is praised by several apartment communities and executives for their work in setting appointments and generating leads, which helps the communities lease apartments. The Contact Center Team is thanked for their important role in supporting sales.
South Asia Travel Hospitality MICE Summit -2010 Value ProposalProsenjit Pete Ghosh
A Common Forum for Travel Hospitality MICE and other Stakeholders to Share Knowledge, Educate, Network, Exchanges, Business Development, Celebrate, Reward, Recognize for AII Things Hospitality- Positive Pete Enterprises LLC.
The document is a survey from The Big Eazy catering company requesting feedback on a customer's experience at an end-of-year event on January 10th. The survey asks the customer to rate their satisfaction with various aspects of the event such as staff conduct, food quality, and organization. It also asks if the customer would recommend The Big Eazy to others or hire them again based on the performance at this event. Space is provided for additional comments or recommendations.
This document contains advice for building long-term client relationships by helping clients see the value your company can provide in overcoming their problems more cost-effectively than other options. It also includes a job description for an Account Executive role seeking a "hunter" personality who exceeds quotas and manages client relationships, as well as a resume highlighting various leadership, sales, and volunteer experience.
Maintaining a clean email list is important to maintain relationships with customers, convert prospects, boost reputation and revenue. An unclean list can increase bounce rates and hurt reputation, lowering conversion rates and increasing costs. To clean an email list, users should upload it to MailboxValidator.com which will identify valid and invalid addresses, helping users focus on likely customers.
Distrust is the biggest obstacle to overcome for customer growth. You need to develop a trust strategy more than you need a sales strategy to reach customers in the new economy.
Credit Card Cash Flow is a website that allows people to become Approved Suppliers and add authorized users to their credit cards in exchange for payments. To become an Approved Supplier, one must fill out a basic intake form providing their contact information and details about their credit accounts, which must have a perfect payment history. The website has helpful FAQs addressing common questions, and customer service agents are available via Skype to answer additional questions. As an Approved Supplier, one will receive direct payments every Monday for adding authorized users, taking uncertainty out of whether to join for extra income.
The document discusses the importance of customer service and satisfaction. It states that customers are the most important part of any business and should be treated with respect. The document also notes that it is much more expensive for a business to acquire new customers than retain existing ones. Finally, it emphasizes that businesses should aim to exceed customer expectations in order to build loyalty and gain customer advocacy through positive word-of-mouth.
A day at work for a Highways Enforcement OfficerSheree Fadil
Fiona Kent is a Highways Enforcement Officer for Kent County Council who ensures compliance with highway regulations. She investigates issues like unauthorized dropped kerbs and overgrown vegetation obstructing roads. Fiona works with a variety of customers and aims to thoroughly research each unique case. She received thank you notes for her attentiveness to different customer needs and handling each situation based on individual facts. In one case, Fiona went above her duties to help a stressed customer apply for grants and a disabled parking permit, receiving flowers and praise for her patience and understanding. Fiona is proud to work for Kent Highways and strives to protect their assets while putting customers first.
Yuletide Office Solutions provides competitive pricing on office supplies for schools, churches, government offices, and non-profits while also offering savings programs and supporting local businesses. They guarantee savings of at least 1% for the first three months and 7% for the first year, offer over 10,000 non-core items and 250 core items to choose from, and provide simple and convenient ordering with next day delivery.
The document provides 10 ways to "super charge" a service department. It recommends taking control and running the service department like a sales department. It suggests being more convenient by opening more hours including Saturdays. It advises staffing up by having enough technicians and advisors. It stresses the importance of answering the phone promptly and providing competitive prices for common services like oil changes and tire rotations. It encourages consistent advertising and making customer retention a priority through loyalty programs and good customer service. It also recommends improving the facility and treating every customer well, as if they were family.
Kelly Services BCBS Letter of RecommendationTamara Pavey
Adam Martini informs Tamara Pavey that her assignment through Kelly Services will be ending on January 13th. He thanks her for her outstanding work and says Kelly Services is grateful to have had her on the team. He provides contact information for local Kelly Services offices working with other clients in case new opportunities arise and says recruiters from BCBS will also reach out about potential roles. Martini offers to provide a strong recommendation if Pavey applies for other positions and asks her to contact him if she has any other questions.
Lee Noble is recommended for a position by his former district manager. Lee worked as a store manager for 3.5 years and showed great leadership, management, and customer service skills, driving sales higher. His strong performance and continued growth in skills would make him a valuable asset to the new company.
This document provides 10 ways to supercharge a service department. It emphasizes taking control of the department and running it like you own it. It stresses the importance of being more convenient for customers by being open more hours and not making them wait. It also recommends staffing up with more technicians and advisors to handle more business without customers having to wait. The document promotes answering the phone, being more competitive on services like oil changes and tires, advertising more consistently, prioritizing customer retention, making the facility more inviting, and treating every customer like their own mother.
The document provides 10 best practices for car dealerships to improve their business based on a speech given to dealership employees. The key recommendations are to (1) take control of the dealership and run it like you own it, (2) be more convenient for customers by having better hours and staffing, and (3) make customer retention and satisfaction a top priority through good service, communication, and rewards. Implementing these practices can help increase sales, profits, and loyalty.
Call Flow for Casey Gollan Business Coaching EnquiryMarvin Libron
The document outlines the script for an initial phone call with a business owner who inquired about coaching. The call aims to:
1) Confirm the inquiry and get permission to discuss further;
2) Ask qualifying questions to understand the business size, challenges, and needs;
3) Schedule a follow up call with the coach to discuss options.
The script provides responses to common objections such as not wanting to provide details without speaking to the coach directly or concerns about cost.
This document provides updates and performance summaries for the Lake Houston Office of Better Homes and Gardens Real Estate. It recognizes top performers for units and sales volume in June and year-to-date. It also announces upcoming training on paperwork changes and TRID regulations, and invites agents to upcoming meetings on title services and mortgage products.
Welcome to Economic Pool Services. You'll find we offer exceptional value and quality service. We are here to help you maximize your time so you can fully relax and enjoy your pool.
Customer service involves meeting customer needs and expectations through positive interactions. It is the purpose of a business, not a favor to customers. Excellent customer service is rare because it requires investment, skills development, empowering employees, and measuring satisfaction. Every customer has needs around service, price, quality, action on problems, and appreciation. Both external and internal customers are important to manage to create a unified vision of excellent service.
A customer service mindset focuses on understanding customer needs and putting them first. It values communication and empathy to build loyal, trusting relationships that drive business success. Developing a customer service mindset requires actively listening to customers, understanding their perspective, addressing issues proactively, and using feedback to continuously improve the customer experience.
This document provides guidance on writing goodwill messages and letters to foster positive business relationships. It discusses the importance of goodwill communications and provides examples of different types of goodwill letters including letters of congratulation, thanks, apology, condolence, as well as letters conveying unwelcome news or refusing requests. Specific tips are given on drafting goodwill letters, including being brief, sincere, courteous and friendly while also addressing the recipient appropriately based on the circumstance or relationship.
Delivering consistent national services at multiple locations requires balancing local needs with brand standards. Customer satisfaction should be the top priority, as retaining customers is critical for business success. Building strategic relationships requires listening to customers, addressing their real needs, and ensuring both internal and external customers have a positive experience.
Customer service is the next corporate goal. Often we face challenges in writing customer service emails, specially the frustrated and angry customers. Here I have explained how to compose quality emails to customers gathered from my experiences. I appreciate your time and effort you are taking to experience this presentation. I request you to provide me feedback on rik.iittm@gmail.com.
Loyal customers are worth up to ten times as much as their first purchase.
86% of consumers will pay up to 25% more for a better customer experience.
It costs six times more to acquire a new customer than retain an existing one
All organisations should continually strive to deliver amazing customer experiences. At retail360, we have a vision to give people the customer experience they are searching for - because we understand customer service can change people's lives.
And any business with customers is in the people business, it all comes back to people.
The document discusses the art of customer delight. It defines customer satisfaction as fulfilling desires and expectations, while customer delight provides great pleasure or joy. Customer loyalty stems from feelings of allegiance. The value of customers is that they are not dependent on businesses, but rather businesses are dependent on customers. Nine ways to delight customers are discussed, including providing an effortless experience, delivering on promises, being on time, building trust and confidence, negotiating to win-win solutions, appreciating and thanking customers, apologizing for mistakes, building relationships, and involving customers to evaluate and improve.
The document provides tips for delivering exceptional customer service in four key areas: 1) evaluate and exceed customer expectations while solving problems; 2) anticipate customer needs and go the extra mile; 3) focus on reliability, assurance, tangibles, empathy and responsiveness; 4) thank customers frequently and build relationships.
The document discusses the importance of customer delight and satisfaction. It emphasizes that customers are the most important part of any business and that companies must focus on meeting and exceeding customer expectations through accessible, timely, and respectful service. It provides tips for handling customers, such as listening to customers, treating them with respect, being honest, admitting mistakes, and focusing on building long-term customer relationships.
If you are looking for call center services philippines, outbound call center philippines, telemarketing services philippines, customer service outsourcing philippines please contact IspeakSolutions.
Speaker Kevin W. Foster, CMP - NACE Customer Loyalty & SatisfactionKevin Foster
The document discusses the importance of customer loyalty and satisfaction. It emphasizes that customers have different needs like good service, attention, quality, advice and personal service. It suggests asking customers what is important to them and customizing service to meet individual needs. Building long-term relationships through good personal service is key to earning customer loyalty rather than just rewards programs. Customer satisfaction is vital for future business success.
This document contains a collection of quotes about customer service. Some key themes that emerge are the importance of creating emotional connections with customers, focusing on the customer experience rather than just transactions, building trust and loyalty over time through consistency, aiming for 100% customer satisfaction, treating customers better than you would like to be treated yourself, and seeing customer service training as an ongoing process rather than a one-time event.
This newsletter provides summaries of articles about customer service from Grifols PlasmaCare employees. It includes short articles describing examples of good customer service experiences and discussing the importance of meeting customer expectations, listening to customers, and ensuring a positive customer experience. The newsletter emphasizes treating customers with respect, courtesy, and understanding in order to build loyalty and encourage return visits. It also includes a self-evaluation for employees to rate their center's customer service.
Customer Service - Going beyond satisfaction. It is no longer enough to have merely satisfied customers. One has to look beyond satisfaction in order to retain customers in today's world.
The document provides guidance on key elements of personality development for employees including punctuality, dress code, behavior, customer service, communication, self-learning, cashiering, marketing, attitude, team work, and infrastructure. It emphasizes being on time, appropriate dress, respectful behavior towards others, providing excellent customer service, effective communication skills, lifelong learning, accuracy in cash handling, various marketing techniques, a positive attitude, cooperation in teams, and maintaining a supportive work culture.
This document contains advice for businesses on engaging with customers through social media, direct mail, and obsessive customer focus. It recommends talking directly with customers on social media rather than relying on automated tools. It also suggests sending handwritten thank you notes for all purchases to increase loyalty. Finally, it advocates obsessing over customers rather than profits and resisting the status quo to better serve customers through entrepreneurship that can create economic and social change.
Similar to Brilliant thank you messages and quotes for customers (20)
Include agriculture and nature in your life. Here are slogans related to agriculture that you can use in your daily life. Go through and promote agriculture as it is an essential part of our life.
This document provides examples of thank you messages and quotes that can be used to express appreciation to customers. It emphasizes that saying thank you, even in a small way, helps build relationships and shows customers they are valued. Several suggested messages thank customers for their business, orders, loyalty, and referrals. Expressing gratitude professionally is important for customer appreciation and continued engagement.
Orthodontic treatment involves straightening teeth using fixed or removable appliances. Fixed appliances include braces, which use bands, brackets, and wires to slowly move teeth into alignment. Removable appliances include clear aligners, which are an alternative to braces for adults. Orthodontic treatment is recommended for issues like crowding, spacing, deep or open bites, and crooked or rotated teeth. Treatment times can range from a few months to a couple years depending on the severity of the misalignment. Proper cleaning is important to prevent damage to teeth during orthodontic treatment.
Cell Therapy Expansion and Challenges in Autoimmune DiseaseHealth Advances
There is increasing confidence that cell therapies will soon play a role in the treatment of autoimmune disorders, but the extent of this impact remains to be seen. Early readouts on autologous CAR-Ts in lupus are encouraging, but manufacturing and cost limitations are likely to restrict access to highly refractory patients. Allogeneic CAR-Ts have the potential to broaden access to earlier lines of treatment due to their inherent cost benefits, however they will need to demonstrate comparable or improved efficacy to established modalities.
In addition to infrastructure and capacity constraints, CAR-Ts face a very different risk-benefit dynamic in autoimmune compared to oncology, highlighting the need for tolerable therapies with low adverse event risk. CAR-NK and Treg-based therapies are also being developed in certain autoimmune disorders and may demonstrate favorable safety profiles. Several novel non-cell therapies such as bispecific antibodies, nanobodies, and RNAi drugs, may also offer future alternative competitive solutions with variable value propositions.
Widespread adoption of cell therapies will not only require strong efficacy and safety data, but also adapted pricing and access strategies. At oncology-based price points, CAR-Ts are unlikely to achieve broad market access in autoimmune disorders, with eligible patient populations that are potentially orders of magnitude greater than the number of currently addressable cancer patients. Developers have made strides towards reducing cell therapy COGS while improving manufacturing efficiency, but payors will inevitably restrict access until more sustainable pricing is achieved.
Despite these headwinds, industry leaders and investors remain confident that cell therapies are poised to address significant unmet need in patients suffering from autoimmune disorders. However, the extent of this impact on the treatment landscape remains to be seen, as the industry rapidly approaches an inflection point.
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These lecture slides, by Dr Sidra Arshad, offer a quick overview of the physiological basis of a normal electrocardiogram.
Learning objectives:
1. Define an electrocardiogram (ECG) and electrocardiography
2. Describe how dipoles generated by the heart produce the waveforms of the ECG
3. Describe the components of a normal electrocardiogram of a typical bipolar lead (limb II)
4. Differentiate between intervals and segments
5. Enlist some common indications for obtaining an ECG
6. Describe the flow of current around the heart during the cardiac cycle
7. Discuss the placement and polarity of the leads of electrocardiograph
8. Describe the normal electrocardiograms recorded from the limb leads and explain the physiological basis of the different records that are obtained
9. Define mean electrical vector (axis) of the heart and give the normal range
10. Define the mean QRS vector
11. Describe the axes of leads (hexagonal reference system)
12. Comprehend the vectorial analysis of the normal ECG
13. Determine the mean electrical axis of the ventricular QRS and appreciate the mean axis deviation
14. Explain the concepts of current of injury, J point, and their significance
Study Resources:
1. Chapter 11, Guyton and Hall Textbook of Medical Physiology, 14th edition
2. Chapter 9, Human Physiology - From Cells to Systems, Lauralee Sherwood, 9th edition
3. Chapter 29, Ganong’s Review of Medical Physiology, 26th edition
4. Electrocardiogram, StatPearls - https://www.ncbi.nlm.nih.gov/books/NBK549803/
5. ECG in Medical Practice by ABM Abdullah, 4th edition
6. Chapter 3, Cardiology Explained, https://www.ncbi.nlm.nih.gov/books/NBK2214/
7. ECG Basics, http://www.nataliescasebook.com/tag/e-c-g-basics
Muktapishti is a traditional Ayurvedic preparation made from Shoditha Mukta (Purified Pearl), is believed to help regulate thyroid function and reduce symptoms of hyperthyroidism due to its cooling and balancing properties. Clinical evidence on its efficacy remains limited, necessitating further research to validate its therapeutic benefits.
Here is the updated list of Top Best Ayurvedic medicine for Gas and Indigestion and those are Gas-O-Go Syp for Dyspepsia | Lavizyme Syrup for Acidity | Yumzyme Hepatoprotective Capsules etc
Basavarajeeyam is a Sreshta Sangraha grantha (Compiled book ), written by Neelkanta kotturu Basavaraja Virachita. It contains 25 Prakaranas, First 24 Chapters related to Rogas& 25th to Rasadravyas.
Promoting Wellbeing - Applied Social Psychology - Psychology SuperNotesPsychoTech Services
A proprietary approach developed by bringing together the best of learning theories from Psychology, design principles from the world of visualization, and pedagogical methods from over a decade of training experience, that enables you to: Learn better, faster!
Osteoporosis - Definition , Evaluation and Management .pdfJim Jacob Roy
Osteoporosis is an increasing cause of morbidity among the elderly.
In this document , a brief outline of osteoporosis is given , including the risk factors of osteoporosis fractures , the indications for testing bone mineral density and the management of osteoporosis
2. A thank you message matters the
most. A small word but impacts highly
on the behavior of the opponents. A
personal thank you note is always
appreciated by all, whether it’s to
express thanks for a job interview, to
show your appreciation for a referral or
recommendation, or to say thanks for
the business.
3. Thank you, the message is the best
way to appreciate the latest concerns
with Customers. Thank you Messes
are to appreciate loyal customers.
4. Saying the Thanking words to
Customers is not taking the time but it
helps you to shows your appreciation,
it will help build relationships with
clients, customers, and colleagues.
6. THANK YOU FOR YOUR OCTOBER 8TH
ORDER. WE LOOK FORWARD TO
DOING BUSINESS WITH YOU AGAIN.
Best Business Thank You Messages
To Clients
7. THANK YOU FOR YOUR VALUED
BUSINESS. WE GREATLY VALUE YOUR
TRUST AND CONFIDENCE AND
SINCERELY APPRECIATE YOUR LOYALTY
TO OUR BUSINESS.
Thank You Messages For Being
A Loyal Customer
8. IT WAS OUR PRIVILEGE TO DO
BUSINESS WITH YOU, AND THE GREAT
PLEASURE TO SERVE YOU. WE READY
TO SERVE YOU IN FUTURE.
Thank You Messages For Clients
9. YOU ARE VERY IMPORTANT TO US. WE
APPRECIATE THE FRIENDSHIP AND
TRUST YOU HAVE AWOKEN. YOU MAY
CALL US ANYTIME WITH ANY
QUESTIONS OR CONCERNS.
Thank You Quotes For Customers
10. YOU ARE WONDERFUL,
THANKS FOR YOUR LATEST
INPUT ON OUR BUSINESS.
Thank You Notes For Customer
Appreciation
11. IT IS BEING HONORED TO BE A PART
OF OUR PRESTIGIOUS MEMBER. WE
WISH YOU A GROWING 2018 YEAR.
Thank You Notes For Customer
Appreciation
12. THANKS FOR THE BUSINESS.
WE HOPE YOU’LL KEEP US IN
MIND FOR FUTURE PROJECTS.
Business Thank You Message To Client
13. OUR GOAL IS TO ALWAYS
PROVIDE THE BEST SERVICES TO
VALUED CUSTOMERS LIKE YOU.
Thank You To My Client Quotes
14. WE THANK YOU FOR YOUR
THOUGHTFULNESS IN PASSION IN
OUR NAME, WE’D LOVE TO ASSIST
YOU IN EVERY CONCERN.
Thank You Customers
15. THANK YOU SO MUCH FOR THE
ENGAGEMENT RING ORDER. I HOPE
WE DO MORE BUSINESS IN THE
FUTURE AGAIN.
Appreciation Message To Customers
16. IT’S BEEN OUR PRIVILEGE TO BE
ASSOCIATED WITH YOUR
COMPANY. MAY WE WORK
TOGETHER AGAIN IN THE FUTURE.
Customer Service Thank You Quotes
17. WE APPRECIATE YOUR FIDELITY
TOWARDS OUR COMPANY AS A
CUSTOMER. I HOPE YOU ARE
SATISFIED WITH OUR SERVICES.
Thanks Messages To Clients
18. THANK YOU FOR WORKING WITH
US, YOUR ENGAGEMENT WAS
MUCH APPRECIATED.
Thank You For Trust Message
19. IT WAS OUR HONOUR HAVING A
CLIENT LIKE YOU. A SINCERE
THANKS FOR YOUR VALUED
BUSINESS.
Thank You Being There
20. APPRECIATE THEM BECAUSE
THEY WERE THE ONES WHO
HELPED YOUR BUSINESS GROW.
What To Say In Thank You Note
To Client