Brian Miles has over 15 years of experience in supply chain management and sales. He is currently an on-site account manager at Cardinal Health, where he manages a $50M territory and leads initiatives to increase sales, improve metrics like fill rates and the perfect order rate, and reduce costs. Previously, he held sales roles at Cardinal Health and VIASYS Healthcare, consistently exceeding sales targets and growing key product lines. He also has experience working in government as a congressional aide.

1. BRIAN J. MILES
4420 N. Ashland Ave, Suite 1W, Chicago IL, 60640 – (219) 775-2194 – bjmiles80@yahoo.com
PROFESSIONAL EXPERIENCE
Cardinal Health/ Supply Chain Services Medical
2008 - Present
Position: Hospital Distribution Onsite Account Manager
Job Responsibilities:
- Manage/maintain daily sales operations as the Cardinal on-site representative at the largest Integrated
Delivery Network in Chicago IL, Northwestern Memorial (NMH) $50M territory
- Manage perfect order metric at NMH
- Improve fill rates on increased sales volume
- Responsible for leading new product implementations
- Identify cost reduction opportunities for Cardinal Health and NMH then implement process required to
achieve those goals
- Manage procurement/payment process between NMH and Cardinal
- Implemented Cardinal Health Lean Six Sigma/Kaizen Leadership to partner with customer on cost savings
opportunities
Accomplishments:
- Sales revenue increase in 2015 of $10M over prior FY
- Worked with NMH purchasing team to improve the perfect order rate by 11.8% in FY15
- Increased 2015 fill rate by 49 basis points over prior FY by helping NMH standardize their medical product
item file and forecasting product usage effectively
- Exceeded contractual just-in-time inventory fill rate in FY15 achieving 99.5%
- Lead 425+ successful product implementations in previous year including major implementation of private
brand surgical gloves resulting in $700K of annual sales
- Reduced freight charges to NMH by 27% on non-core items
- Improved accounts receivable flow by 11 days sales outstanding (DSO)
- Utilized Kaizen training to partner with the customer on project to reduce the number of truck deliveries per
night from 4 to 3 by re-working routes to all 350 just-in-time inventory locations to prioritize the critical area’s
vs. non-critical
- Implementation of truck delivery rate reduction helped reduce waste and labor costs for both organizations
including $76K in annual freight charges for NMH
Cardinal Health/ Supply Chain Services Medical
2005-2008
Position: Inside Sales Non-Acute Distribution Sales Representative
Job Responsibilities:
- Sell and maintain medical supply products to non-acute physician office and surgery center sales territory
encompassing a portfolio of 400 accounts in Florida
- Responsible for achieving overall gross profit growth over prior year
- Manage/maintained 2006-2007 daily sales operations in large national account of outpatient surgery
centers, AmSurg, Nashville TN
Accomplishments:
- Utilized cold calling and identifying cost reduction opportunities for customers to achieve gross profit dollar
growth of 16% in FY 2008
- Grew private label product line in territory realizing 33% GP dollar growth in FY 2008
- Awarded southeast region sales rep of the year award 2008
- Drove contract compliance in AmSurg with key suppliers to achieve gross profit quota 101% to plan and
104% to plan respectively in 2006 and 2007

2. - Formal sales training completed
• CAST I, II, III – (Cardinal’s College of Advanced Sales Training)
• C.G. WRIGHT & ASSOCIATES, INC., (Sales Negotiation Workshop)
• Precise Selling Seminar with Brian Sullivan
VIASYS Healthcare
2005
Position: Marketing Representative
Job Responsibilities:
- Facilitated product promotion communication to current and prospective customers on Corpak enteral
device line
- Responsible for generating sales leads by cold calling and direct mailing current or potential customers
- Administered product research focus groups with clinicians from current customer base
Accomplishments:
- Implemented cold calling and direct mailing process to over 6,000 current or potential Acute-care customers
- Generated database of over 250 potential customer leads for sales team to target
- Participated and managed two multi-day focus group meetings with selected group of clinicians
- Procured important user feedback from focus group to market and enhance Corpak enteral product line
United States House of Representatives
2003 – 2004
Position: Congressional Aide for U.S. Rep Peter J. Visclosky
Job Responsibilities:
- Managed U.S. Military and Veterans relationships/affairs on behalf of the Congressman
- Developed public speaking abilities in various speaking engagements and town hall forums
- U.S. Service Academy Coordinator for the congressional district
Accomplishments:
- Managed average of 90 cases of current or former military personnel seeking congressional assistance
- Lead 20 town hall meetings between the Congressman and the public
- Delivered prepared remarks in several dozen speaking engagements ranging from 20 to 200 people
- Lead the congressional selection process for prospective high school students applying for recommendation
to one of the U.S. Service Academies
EDUCATION
Bachelor of Arts in Political Science: 1998 - 2002
Purdue University, West Lafayette Indiana
- Minor in History
- Minor in Computer Technology
- 3.2 of 4.0 GPA
EXTRA CARRICULUM
- President, Board of Directors, Ashland Terrace Condominium Association, Chicago, IL