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Brand ScorecardTM
1
Study
Overview
The first syndicated brand tracking study that proposes to
measure your brand performance at the category level on a
monthly basis
The Brand ScorecardTM not only measures the current
performance of your brand but also its future-readiness
(the ‘momentum’ with which it is moving to compete for
future market shares)
Measures the ‘sustenance power’, ‘persuasive power’,
‘consumer pull’, ‘loyalty’ and ‘momentum’ of your brand
vis-à-vis the competing brands in the category
Gives you the key reasons why your brand is preferred
more (or less) vis-à-vis the competing brands
Brand ScorecardTM
2
JuxtConsult
Brand Track
Framework
Brand MomentumBrand Momentum
Brand Visibility TOM Ad Recall (share of voice)
Brand Consideration TOM Brand Recall (share of mind)
Brand Visibility TOM Ad Recall (share of voice)
Brand Consideration TOM Brand Recall (share of mind)
Brand SustenanceBrand Sustenance
Brand Preference Brand Likely to Buy (share of preference)Brand Preference Brand Likely to Buy (share of preference)
Brand PersuasionBrand Persuasion
Brand LoyaltyBrand LoyaltyBrand PullBrand Pull
Brand Switch Brand Repeat Purchase
Likely Loyal UsersLikely Switchers (Net)
Brand use currently
(share of consumers)Brand Switch Brand Repeat Purchase
Likely Loyal UsersLikely Switchers (Net)
Brand use currently
(share of consumers)
Brand ScorecardTM
3
Brand Sustenance Ratio of TOM Brand Recall
TOM Ad Recall
How much does the brand transcend the ad
Brand Persuasion
How persuasive is the brand story
Ratio of Intention to Purchase Brand
Spontaneous Brand Recall
Brand Pull
Brand’s ability to attract new/competitive brand consumers
Ratio of Likely Switch-ins to the Brand
Likely Switch-outs from the Brand
Brand Loyalty
How much is the brand retaining its existing consumers
Ratio of Likely to Continue Buying the Brand
Total Current Users of the Brand
Key Brand
Scorecard
Measures!
Brand ScorecardTM
4
Key Brand
Scorecard
Measures!
Secondary Brand Share Total Current Users of the Brand
Total Current Users of the Category
Brand share on multiple brand usage basis
Primary Brand Share
Brand share on most-preferred brand usage basis
Preferred Current Users of the Brand
Total Current Users of the Category
Brand MomentuxTM
Brand’s competitive-readiness for future market shares
Brand Mass x Brand Speed Accelerators
Current Users x Brand Persuasion factor, Brand Pull
factor, Brand Loyalty factor
Brand ScorecardTM
5
Study
Methodology
Monthly brand tracking and reporting
Reporting sample of over 1,000 category relevant respondents
every month. Both intended and current category users
captured
Online survey conducted using JuxtConsult’s own net user
panel (www.getcounted.net). The panel has over 65,000
members already with 10,000 new members getting added
every month
Data made representative of all online Indians across SEC
classes, age groups, income groups and town classes (using
appropriate 'demographic multipliers‘ from JuxtConsult India
Online 2008 Study)
Brand ScorecardTM
6
The Report
Index
Overall ‘category’ level brand tracking and brand scorecard
analysis
Brand parameters reported:
• Ad Scores (TOM ad recall, source of ad recall)
• Brand Mindshare Scores (TOM brand recall, source of
recall, Total aided brand awareness)
• Brand Perception Map
• Brand Shares (Secondary - multiple usage basis,
Primary - preferred usage basis)
• Reasons for preference for the primary brands
• Overall usage satisfaction rating for the primary brand
• Brand Performance Scores (Mind and Brand share
conversion ratios, Sustenance, Persuasion, Pull,
Loyalty, Momentum)
Change reporting to start only from the second month
Custom and segment level reporting can be considered
separately at additional cost*
*depending on the sufficiency of sample size of required segment cuts
Brand ScorecardTM
7
Most preferre
websites fo
specific onlin
activities
Google leadsd
r
e
in
*
both ‘mind’
share and ‘user
share!
Most preferred
websites for
specific online
activities*
Brand Scorecard Sample
Category: Online News
August 2008
Brand ScorecardTM
8
Sample Only
Brand ScorecardTM
9
Sample Only
Brand ScorecardTM
10
Brand MomentuxTM
Map
Sample Only
Brand Momentum
Yahoo
NDTV Rediff
Timesofindia
Google newsIndiatimes
BBC
MSN
Aajtak
CNN
Moneycontrol
1.0
1.5
2.0
1.0 1.5 2.0
Brand Speed
BrandMass
Mass Driven
Size
Speed Driven
Logarithmic Scale
Brand ScorecardTM
11
Brand Perceptual
Map
Sample Only
The nearer the brand is to an attribute, more strongly it is associated with that
attribute as compared to other attributes.
Brand
2.01.51.0.50.0-.5-1.0-1.5
Attribut
e
2
1
0
-1
-2
-3
Participate in opinion poll
Check photogallery/videos
Read health/lifestyle articles
Check business/financial news info
CNBC Moneycontrol
Economictimes
Indiatimes
MSN
Aajtak
CNN
BBC
Rediff
Google News
Timesofindia
NDTV
Yahoo
Check for latest national news/updates
Read day's news & in-depth reporting
Check for latest cricket scores
Check for entertainment content
Check news/scores in others sports
Check for latest international news/updates
The closer it is to ‘0-0’ axis, the less it is associated with any attribute at all
Brand ScorecardTM
12
Respondent
Profile- Online
News
August 2008
Sample Only
Demographic Attributes
Respondent Profile
Sample Size- 1,118
Representation Size- 27 million
Male 83%
Gender
17%Female
Below 13 years Not included in study
13-18 years 5%
19-24 years 32%
25-35 years 45%
36-45 years 10%
Age Distribution
Above 45 years 8%
Up to 1 Lakh 14%
1-5 Lakhs 9%
5-10 Lakhs 40%
City Type
(Population Size)
Above 10 Lakhs 37%
Metro 33%
Urban uptowns 7%
Emerging Towns 17%
City Type
(Market Size)
Others 43%
Brand ScorecardTM
13
Respondent
Profile- Online
News
August 2008
Sample Only
Demographic Attributes
Respondent Profile
Sample Size- 1,118
Representation Size- 27 million
North 23%
East 16%
South 31%
Region-wise Distribution
West 30%
SEC - A 32%
SEC - B 35%
SEC - C 23%
SEC - D 8%
Socio-economic
Classification
SEC - E 2%
Up to Rs. 10,000 37%
Rs. 10,000 – Rs. 30,000 41%
Rs. 30,000 – Rs. 50,000 10%
Monthly Household Income
Above Rs. 50,000 12%
4-wheeler 16%
2-wheeler 54%
Bi-cycle / others 14%
Most Expensive Vehicle in
the HH
Don't own any vehicle 16%
Brand ScorecardTM
14
Pricing of
reports
Payment Terms – One Time Report- 100% advance
Delivery Timeline – First Report- 1 week from the date of
order
- Monthly Reports- Every month end (by
30th
)
Report Format - PDF
One Time Report*
(1 month report)
Annual Subscription*
(12 monthly reports)
Rs.75,000 Rs.3,60,000
*12.36% service tax extra
Brand ScorecardTM
15
Address : 3, Kehar Singh Estate, 1st Floor,Address : 3, Kehar Singh Estate, 1st Floor,
Westend Marg, Lane 2, Said-ul-Ajaib,Westend Marg, Lane 2, Said-ul-Ajaib,
New Delhi – 110030New Delhi – 110030
Telephone : +91-11-29535098, +91-98112-56502Telephone : +91-11-29535098, +91-98112-56502
Contact Person: Sanjay TiwariContact Person: Sanjay Tiwari
Email : sanjay@juxtconsult.com
Website : www.juxtconsult.com
ContactContact
Details
Brand ScorecardTM
15
Email : sanjay@juxtconsult.com
Website : www.juxtconsult.com

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  • 3. Brand ScorecardTM 2 JuxtConsult Brand Track Framework Brand MomentumBrand Momentum Brand Visibility TOM Ad Recall (share of voice) Brand Consideration TOM Brand Recall (share of mind) Brand Visibility TOM Ad Recall (share of voice) Brand Consideration TOM Brand Recall (share of mind) Brand SustenanceBrand Sustenance Brand Preference Brand Likely to Buy (share of preference)Brand Preference Brand Likely to Buy (share of preference) Brand PersuasionBrand Persuasion Brand LoyaltyBrand LoyaltyBrand PullBrand Pull Brand Switch Brand Repeat Purchase Likely Loyal UsersLikely Switchers (Net) Brand use currently (share of consumers)Brand Switch Brand Repeat Purchase Likely Loyal UsersLikely Switchers (Net) Brand use currently (share of consumers)
  • 4. Brand ScorecardTM 3 Brand Sustenance Ratio of TOM Brand Recall TOM Ad Recall How much does the brand transcend the ad Brand Persuasion How persuasive is the brand story Ratio of Intention to Purchase Brand Spontaneous Brand Recall Brand Pull Brand’s ability to attract new/competitive brand consumers Ratio of Likely Switch-ins to the Brand Likely Switch-outs from the Brand Brand Loyalty How much is the brand retaining its existing consumers Ratio of Likely to Continue Buying the Brand Total Current Users of the Brand Key Brand Scorecard Measures!
  • 5. Brand ScorecardTM 4 Key Brand Scorecard Measures! Secondary Brand Share Total Current Users of the Brand Total Current Users of the Category Brand share on multiple brand usage basis Primary Brand Share Brand share on most-preferred brand usage basis Preferred Current Users of the Brand Total Current Users of the Category Brand MomentuxTM Brand’s competitive-readiness for future market shares Brand Mass x Brand Speed Accelerators Current Users x Brand Persuasion factor, Brand Pull factor, Brand Loyalty factor
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  • 12. Brand ScorecardTM 11 Brand Perceptual Map Sample Only The nearer the brand is to an attribute, more strongly it is associated with that attribute as compared to other attributes. Brand 2.01.51.0.50.0-.5-1.0-1.5 Attribut e 2 1 0 -1 -2 -3 Participate in opinion poll Check photogallery/videos Read health/lifestyle articles Check business/financial news info CNBC Moneycontrol Economictimes Indiatimes MSN Aajtak CNN BBC Rediff Google News Timesofindia NDTV Yahoo Check for latest national news/updates Read day's news & in-depth reporting Check for latest cricket scores Check for entertainment content Check news/scores in others sports Check for latest international news/updates The closer it is to ‘0-0’ axis, the less it is associated with any attribute at all
  • 13. Brand ScorecardTM 12 Respondent Profile- Online News August 2008 Sample Only Demographic Attributes Respondent Profile Sample Size- 1,118 Representation Size- 27 million Male 83% Gender 17%Female Below 13 years Not included in study 13-18 years 5% 19-24 years 32% 25-35 years 45% 36-45 years 10% Age Distribution Above 45 years 8% Up to 1 Lakh 14% 1-5 Lakhs 9% 5-10 Lakhs 40% City Type (Population Size) Above 10 Lakhs 37% Metro 33% Urban uptowns 7% Emerging Towns 17% City Type (Market Size) Others 43%
  • 14. Brand ScorecardTM 13 Respondent Profile- Online News August 2008 Sample Only Demographic Attributes Respondent Profile Sample Size- 1,118 Representation Size- 27 million North 23% East 16% South 31% Region-wise Distribution West 30% SEC - A 32% SEC - B 35% SEC - C 23% SEC - D 8% Socio-economic Classification SEC - E 2% Up to Rs. 10,000 37% Rs. 10,000 – Rs. 30,000 41% Rs. 30,000 – Rs. 50,000 10% Monthly Household Income Above Rs. 50,000 12% 4-wheeler 16% 2-wheeler 54% Bi-cycle / others 14% Most Expensive Vehicle in the HH Don't own any vehicle 16%
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