SlideShare a Scribd company logo
1 of 83
BrandMetricson Twitter Twitter Analytic Tools By AndiPrimaretha May 5th, 2011
Why need to measure brand on Twitter?
You Can’t Manage What You Can’t Measure
Once we’re able to manage, we can optimize our Brand on Twitter
To know what people are talking about our brand
To get customer insights
Tounderstandourfollowers
The Influencers
The Tipping Point  (2000) by Malcolm Gladewell
To monitor the competitors
Basic  metrics
Followers Following Lifetime Tweets Total Tweets  (weekly, monthly) Mentions Retweeted Listed Hashtag Campaigns
twitter Tools for basic metric
1 www.twittercounter.com
2 www.tweettronics.com
Total Followers X Total Tweets (brand mentions) = Impact
conversation  metrics
Share of Voice Sentiment Analysis
 twitter Tools for Conversation metric
3 www.tweetcloud.com
4 www.tweettone.com
influencer  metrics
Identifying Influencers Market Reach Frequency of Impact Quality of Impact Closeness to decision
Market Reach Frequency / Quality of Impact Friends / Engagement
twitter Tools for influencer metric
5 www.klout.com
Go to        www.klout.com Your Twitter user name How many Klout Score do you get?
11,101 Followers 21,096 Followers
How far has your content been spread across Twitter?
How influential are the people who interact with you?
How likely are you to be retweeted?  Are your tweets effective generating new followers?
Real-Time Klout Score on Twitter Timeline
Engage with potential influencer
6 www.tweetpivot.com
7 www.followerwonk.com
Airasia and Garuda follow same 46 friends
a 6,585 Garuda Followers are AirAsia Customers
AirAsia, Garuda, BataviaAir have same 328 Followers
www.oneforty.com
Twitter and Social Media Analytics Directory
AndiPrimaretha New Media Specialist andi@virtual.co.id Twitter.com/primaretha Quora.com/andi-primaretha Thank You

More Related Content

What's hot

Monitor, Measure, Evaluate and Evolve - Bulldog Reporter Webinar
Monitor, Measure, Evaluate and Evolve - Bulldog Reporter WebinarMonitor, Measure, Evaluate and Evolve - Bulldog Reporter Webinar
Monitor, Measure, Evaluate and Evolve - Bulldog Reporter WebinarAgility PR Solutions
 
Brooks Aukamp - Combating Crisis Situations on Twitter
Brooks Aukamp - Combating Crisis Situations on TwitterBrooks Aukamp - Combating Crisis Situations on Twitter
Brooks Aukamp - Combating Crisis Situations on TwitterAutumn Quarantotto
 
Destroying the 7 Myths of B2B Social Media
Destroying the 7 Myths of B2B Social MediaDestroying the 7 Myths of B2B Social Media
Destroying the 7 Myths of B2B Social MediaJay Baer
 
Twitter lead generation
Twitter lead generation Twitter lead generation
Twitter lead generation Nupur Samaddar
 
Why Hashtags Are Important.
Why Hashtags Are Important.Why Hashtags Are Important.
Why Hashtags Are Important.Anthony Requia
 
Measuring the ROI of Social Media
Measuring the ROI of Social MediaMeasuring the ROI of Social Media
Measuring the ROI of Social MediaOgilvy Consulting
 
Measuring Social Media Engagement
Measuring Social Media EngagementMeasuring Social Media Engagement
Measuring Social Media EngagementDavid Alston
 
Advocate Marketing 101: How To Turn Your Audience Into Advocates
Advocate Marketing 101: How To Turn Your Audience Into AdvocatesAdvocate Marketing 101: How To Turn Your Audience Into Advocates
Advocate Marketing 101: How To Turn Your Audience Into AdvocatesSpendsetter
 
Understanding the Impact of Social Media
Understanding the Impact of Social MediaUnderstanding the Impact of Social Media
Understanding the Impact of Social MediaArgyle Social
 
#HBASummit 2014 - Metrics that Matter
#HBASummit 2014 - Metrics that Matter#HBASummit 2014 - Metrics that Matter
#HBASummit 2014 - Metrics that MatterMichael Street
 
How do you show roi for social media
How do you show roi for social mediaHow do you show roi for social media
How do you show roi for social mediaElliott Lemenager
 
Are You a Drive-by Social Media Marketer?
Are You a Drive-by Social Media Marketer?Are You a Drive-by Social Media Marketer?
Are You a Drive-by Social Media Marketer?Sue Northey
 
Social Funnel Proposal
Social Funnel ProposalSocial Funnel Proposal
Social Funnel ProposalArgyle Social
 
How to Create a Social Media Strategy Using Cross-Channel Analysis
How to Create a Social Media Strategy Using Cross-Channel AnalysisHow to Create a Social Media Strategy Using Cross-Channel Analysis
How to Create a Social Media Strategy Using Cross-Channel AnalysisVaizle
 
Growth Hacking @ Startup Tunnel Part 1 of 6
Growth Hacking @ Startup Tunnel Part 1 of 6Growth Hacking @ Startup Tunnel Part 1 of 6
Growth Hacking @ Startup Tunnel Part 1 of 6Aayush Srivastava
 
E book introducing_microsoft_social_engagement_source
E book  introducing_microsoft_social_engagement_sourceE book  introducing_microsoft_social_engagement_source
E book introducing_microsoft_social_engagement_sourceImix Colombia
 

What's hot (20)

Monitor, Measure, Evaluate and Evolve - Bulldog Reporter Webinar
Monitor, Measure, Evaluate and Evolve - Bulldog Reporter WebinarMonitor, Measure, Evaluate and Evolve - Bulldog Reporter Webinar
Monitor, Measure, Evaluate and Evolve - Bulldog Reporter Webinar
 
Brooks Aukamp - Combating Crisis Situations on Twitter
Brooks Aukamp - Combating Crisis Situations on TwitterBrooks Aukamp - Combating Crisis Situations on Twitter
Brooks Aukamp - Combating Crisis Situations on Twitter
 
Connie Bensen
Connie BensenConnie Bensen
Connie Bensen
 
Destroying the 7 Myths of B2B Social Media
Destroying the 7 Myths of B2B Social MediaDestroying the 7 Myths of B2B Social Media
Destroying the 7 Myths of B2B Social Media
 
Twitter lead generation
Twitter lead generation Twitter lead generation
Twitter lead generation
 
Why Hashtags Are Important.
Why Hashtags Are Important.Why Hashtags Are Important.
Why Hashtags Are Important.
 
Measuring the ROI of Social Media
Measuring the ROI of Social MediaMeasuring the ROI of Social Media
Measuring the ROI of Social Media
 
Measuring Social Media Engagement
Measuring Social Media EngagementMeasuring Social Media Engagement
Measuring Social Media Engagement
 
Advocate Marketing 101: How To Turn Your Audience Into Advocates
Advocate Marketing 101: How To Turn Your Audience Into AdvocatesAdvocate Marketing 101: How To Turn Your Audience Into Advocates
Advocate Marketing 101: How To Turn Your Audience Into Advocates
 
RISE for SXSW
RISE for SXSWRISE for SXSW
RISE for SXSW
 
BPA Social Media - Nov 30th 2
BPA  Social Media - Nov 30th 2BPA  Social Media - Nov 30th 2
BPA Social Media - Nov 30th 2
 
Understanding the Impact of Social Media
Understanding the Impact of Social MediaUnderstanding the Impact of Social Media
Understanding the Impact of Social Media
 
#HBASummit 2014 - Metrics that Matter
#HBASummit 2014 - Metrics that Matter#HBASummit 2014 - Metrics that Matter
#HBASummit 2014 - Metrics that Matter
 
How do you show roi for social media
How do you show roi for social mediaHow do you show roi for social media
How do you show roi for social media
 
Are You a Drive-by Social Media Marketer?
Are You a Drive-by Social Media Marketer?Are You a Drive-by Social Media Marketer?
Are You a Drive-by Social Media Marketer?
 
Social Funnel Proposal
Social Funnel ProposalSocial Funnel Proposal
Social Funnel Proposal
 
Beth Harte
Beth HarteBeth Harte
Beth Harte
 
How to Create a Social Media Strategy Using Cross-Channel Analysis
How to Create a Social Media Strategy Using Cross-Channel AnalysisHow to Create a Social Media Strategy Using Cross-Channel Analysis
How to Create a Social Media Strategy Using Cross-Channel Analysis
 
Growth Hacking @ Startup Tunnel Part 1 of 6
Growth Hacking @ Startup Tunnel Part 1 of 6Growth Hacking @ Startup Tunnel Part 1 of 6
Growth Hacking @ Startup Tunnel Part 1 of 6
 
E book introducing_microsoft_social_engagement_source
E book  introducing_microsoft_social_engagement_sourceE book  introducing_microsoft_social_engagement_source
E book introducing_microsoft_social_engagement_source
 

Viewers also liked

Viewers also liked (7)

Period 1 Big Events
Period 1 Big EventsPeriod 1 Big Events
Period 1 Big Events
 
Rot2 a jmarsh
Rot2 a jmarshRot2 a jmarsh
Rot2 a jmarsh
 
Rot ch. 11 shiv
Rot ch. 11 shivRot ch. 11 shiv
Rot ch. 11 shiv
 
Annie megan rot2
Annie megan rot2Annie megan rot2
Annie megan rot2
 
Fromthesky
FromtheskyFromthesky
Fromthesky
 
Ro t2 cwlewis
Ro t2 cwlewisRo t2 cwlewis
Ro t2 cwlewis
 
Geologia do Brasil
Geologia do BrasilGeologia do Brasil
Geologia do Brasil
 

Similar to Measure Your Brand on Twitter with Key Metrics

What social metrics should organizations measure and optimize
What social metrics should organizations measure and optimizeWhat social metrics should organizations measure and optimize
What social metrics should organizations measure and optimizeRegalix
 
The Complete Twitter Analytics Guide for 2022
The Complete Twitter Analytics Guide for 2022The Complete Twitter Analytics Guide for 2022
The Complete Twitter Analytics Guide for 2022Slots Online Casino USA
 
Analytics For Social Media Marketing
Analytics For Social Media MarketingAnalytics For Social Media Marketing
Analytics For Social Media MarketingRegalix
 
Analytics For Social Media Marketing
Analytics For Social Media MarketingAnalytics For Social Media Marketing
Analytics For Social Media MarketingRegalix
 
Analytics for social media marketing
Analytics for social media marketingAnalytics for social media marketing
Analytics for social media marketingAlpa Barot
 
iLive 2013 - Luke Brynley-Jones Understanding Social Media Measurement: Know...
iLive 2013 -  Luke Brynley-Jones Understanding Social Media Measurement: Know...iLive 2013 -  Luke Brynley-Jones Understanding Social Media Measurement: Know...
iLive 2013 - Luke Brynley-Jones Understanding Social Media Measurement: Know...iLive Conference
 
Horn Group Social Media Boot Camp 08.09
Horn Group Social Media Boot Camp 08.09Horn Group Social Media Boot Camp 08.09
Horn Group Social Media Boot Camp 08.09Shannon Latta
 
Tools to Measure Twitter & Facebook ROI
Tools to Measure Twitter & Facebook ROITools to Measure Twitter & Facebook ROI
Tools to Measure Twitter & Facebook ROIMarvin Dejean
 
How to Use Twitter Analytics to Improve Your Social Media Strategy.pdf
How to Use Twitter Analytics to Improve Your Social Media Strategy.pdfHow to Use Twitter Analytics to Improve Your Social Media Strategy.pdf
How to Use Twitter Analytics to Improve Your Social Media Strategy.pdfSocially Savvy
 
Getting started with twitter advertising
Getting started with twitter advertisingGetting started with twitter advertising
Getting started with twitter advertisingTed Prodromou
 
Creating a Twitter Strategy - Twitter Training 201
Creating a Twitter Strategy - Twitter Training 201 Creating a Twitter Strategy - Twitter Training 201
Creating a Twitter Strategy - Twitter Training 201 Katt Stearns
 
How to track twitter followers
How to track twitter followersHow to track twitter followers
How to track twitter followersAmaraLaurent
 
Most important twitter metrics to track in 2022
Most important twitter metrics to track in 2022 Most important twitter metrics to track in 2022
Most important twitter metrics to track in 2022 AmaraLaurent
 
Maximize Your Twitter Metrics
Maximize Your Twitter MetricsMaximize Your Twitter Metrics
Maximize Your Twitter MetricsSprout Social
 
Chase oppfor brands_11.1.11_condensed
Chase oppfor brands_11.1.11_condensedChase oppfor brands_11.1.11_condensed
Chase oppfor brands_11.1.11_condenseddborstein
 
VCU Social Media Institute 2015
VCU Social Media Institute 2015VCU Social Media Institute 2015
VCU Social Media Institute 2015Paine Publishing
 
Social Media Workshop: Twitter Overview
Social Media Workshop: Twitter OverviewSocial Media Workshop: Twitter Overview
Social Media Workshop: Twitter OverviewPlaid Swan
 
Benefits of Social Media Monitoring
Benefits of Social Media MonitoringBenefits of Social Media Monitoring
Benefits of Social Media Monitoring@mhandy1
 
Formic Media Seminar Series: Social Media Fundamentals
Formic Media Seminar Series: Social Media Fundamentals Formic Media Seminar Series: Social Media Fundamentals
Formic Media Seminar Series: Social Media Fundamentals Anvil Media, Inc.
 

Similar to Measure Your Brand on Twitter with Key Metrics (20)

What social metrics should organizations measure and optimize
What social metrics should organizations measure and optimizeWhat social metrics should organizations measure and optimize
What social metrics should organizations measure and optimize
 
The Complete Twitter Analytics Guide for 2022
The Complete Twitter Analytics Guide for 2022The Complete Twitter Analytics Guide for 2022
The Complete Twitter Analytics Guide for 2022
 
Analytics For Social Media Marketing
Analytics For Social Media MarketingAnalytics For Social Media Marketing
Analytics For Social Media Marketing
 
Analytics For Social Media Marketing
Analytics For Social Media MarketingAnalytics For Social Media Marketing
Analytics For Social Media Marketing
 
Analytics for social media marketing
Analytics for social media marketingAnalytics for social media marketing
Analytics for social media marketing
 
iLive 2013 - Luke Brynley-Jones Understanding Social Media Measurement: Know...
iLive 2013 -  Luke Brynley-Jones Understanding Social Media Measurement: Know...iLive 2013 -  Luke Brynley-Jones Understanding Social Media Measurement: Know...
iLive 2013 - Luke Brynley-Jones Understanding Social Media Measurement: Know...
 
Horn Group Social Media Boot Camp 08.09
Horn Group Social Media Boot Camp 08.09Horn Group Social Media Boot Camp 08.09
Horn Group Social Media Boot Camp 08.09
 
Tools to Measure Twitter & Facebook ROI
Tools to Measure Twitter & Facebook ROITools to Measure Twitter & Facebook ROI
Tools to Measure Twitter & Facebook ROI
 
How to Use Twitter Analytics to Improve Your Social Media Strategy.pdf
How to Use Twitter Analytics to Improve Your Social Media Strategy.pdfHow to Use Twitter Analytics to Improve Your Social Media Strategy.pdf
How to Use Twitter Analytics to Improve Your Social Media Strategy.pdf
 
Getting started with twitter advertising
Getting started with twitter advertisingGetting started with twitter advertising
Getting started with twitter advertising
 
Creating a Twitter Strategy - Twitter Training 201
Creating a Twitter Strategy - Twitter Training 201 Creating a Twitter Strategy - Twitter Training 201
Creating a Twitter Strategy - Twitter Training 201
 
How to track twitter followers
How to track twitter followersHow to track twitter followers
How to track twitter followers
 
BizSoMe seminar
BizSoMe seminarBizSoMe seminar
BizSoMe seminar
 
Most important twitter metrics to track in 2022
Most important twitter metrics to track in 2022 Most important twitter metrics to track in 2022
Most important twitter metrics to track in 2022
 
Maximize Your Twitter Metrics
Maximize Your Twitter MetricsMaximize Your Twitter Metrics
Maximize Your Twitter Metrics
 
Chase oppfor brands_11.1.11_condensed
Chase oppfor brands_11.1.11_condensedChase oppfor brands_11.1.11_condensed
Chase oppfor brands_11.1.11_condensed
 
VCU Social Media Institute 2015
VCU Social Media Institute 2015VCU Social Media Institute 2015
VCU Social Media Institute 2015
 
Social Media Workshop: Twitter Overview
Social Media Workshop: Twitter OverviewSocial Media Workshop: Twitter Overview
Social Media Workshop: Twitter Overview
 
Benefits of Social Media Monitoring
Benefits of Social Media MonitoringBenefits of Social Media Monitoring
Benefits of Social Media Monitoring
 
Formic Media Seminar Series: Social Media Fundamentals
Formic Media Seminar Series: Social Media Fundamentals Formic Media Seminar Series: Social Media Fundamentals
Formic Media Seminar Series: Social Media Fundamentals
 

Measure Your Brand on Twitter with Key Metrics