This document summarizes a case study report by MWD Advisors on BAA's implementation of technology from Pegasystems to improve operations at Heathrow airport. BAA implemented an Airport Collaborative Decision Making system using Pega's BPM platform to optimize aircraft turnaround times. The system schedules arrivals and departures to minimize ground time using rules and collaborates between systems and human teams. Following its implementation, on-time departures increased from 60% to 85% and passenger throughput improved. The project is the first part of BAA's program to replace aging airport systems and improve efficiency using BPM.
AEROPORTO MARCO POLO - Save Group - 2010 12M ResultsBTO Educational
Save S.p.a. è stata costituita nel 1987 e dallo stesso anno gestisce l'Aeroporto Marco Polo di Venezia.
Negli ultimi anni la Società ha assunto la dimensione di un moderno Gruppo a gestione manageriale che opera trasversalmente nel settore dei servizi ai viaggiatori articolando la Sua attività nelle seguenti tre aree di business:
Attività di gestione aeroportuale;
Attività di gestione di infrastrutture di mobilità e servizi correlati;
Servizi di ristorazione al pubblico e gestione di negozi per i viaggiatori (Food and Beverage & Retail) presso le infrastrutture di mobilità;
Lo sviluppo delle diverse attività di business contribuisce a rendere Save S.p.a. uno dei soggetti più importanti del mercato internazionale dei servizi al viaggiatore.
Collaborative Decision Making in AviationCapgemini
In an uncertain world there is reasonable certainty in
stating that air travel will increase in the future. How
airlines and airports will work together to address
this increase is less certain but it is a necessity if they
intend to deal with the cost implications that are the
legacy left behind from decades of fragmentation,
inefficiency and uncoordinated operations.
- The document discusses ICAO's work on developing Aviation System Block Upgrades (ASBUs) and a Global Air Navigation Plan (GANP) to harmonize NextGen and SESAR and provide guidance for CNS investments globally.
- The technical team is populating templates for ASBU blocks 0-3 to identify performance improvements, procedures, technology, standards, and trials needed. Roadmaps will outline timelines for CNS/AIM implementations.
- The outcomes aim to provide consensus on global interoperability requirements and investment certainty for states and operators in infrastructure and avionics. The GANIS symposium in September will provide industry input on the draft ASBUs and roadmaps.
AUTOMATION: LESSONS LEARNT FROM SESAR by Michael StandarALIAS Network
- SESAR aims to modernize European air traffic management through the implementation of new technologies and automation. This involves integrating airports, moving to 4D trajectory-based operations, increased automation, system-wide information sharing, and collaborative network planning.
- SESAR uses an "innovation pipeline" approach, starting with exploratory research and moving solutions through phases of validation, demonstration at scale, and finally deployment support. Over 400 exercises involving 8000 experts from across the industry have been conducted to validate solutions.
- Large-scale demonstrations in 2015 aim to confirm global interoperability of SESAR solutions and accelerate their acceptance and industrialization. Coordination is also occurring with related programs like NextGen to ensure worldwide inter
The document discusses the development and optimization of maintenance organizations and strategies over time. It provides historical examples of how maintenance departments have evolved from being separated by function in the early 1900s to becoming centralized and integrated with other departments by 2000. The document also outlines several key maintenance models (RCM, TPM, etc.) and discusses the increasing priority of maintenance for improving productivity, availability, and reducing costs. It emphasizes that proper maintenance is crucial for competitiveness, regulatory compliance, profitability and production goals.
The document discusses IBM's Maximo software solutions for transportation asset management. It outlines the key challenges in the transportation industry around meeting growing demand efficiently while improving operational efficiency. It then describes IBM's Maximo portfolio which can manage the full lifecycle of transportation assets from various modes including aviation, rail, trucking and shipping. Case studies are also mentioned of major transportation clients that use Maximo solutions.
Critical software For the First European Rail Traffic Management Systemana isabel rodriguez
SILVER ATENA participates in various projects on Advance Traffic Management & Control (ATMC) Systems which aim to develop a new generation of signalling and control systems, building on current European Rail Traffic Management System (ERTMS), to enable intelligent traffic management with automatically driven trains and optimise capacity, reliability and minimise life-cycle cost.
AEROPORTO MARCO POLO - Save Group - 2010 12M ResultsBTO Educational
Save S.p.a. è stata costituita nel 1987 e dallo stesso anno gestisce l'Aeroporto Marco Polo di Venezia.
Negli ultimi anni la Società ha assunto la dimensione di un moderno Gruppo a gestione manageriale che opera trasversalmente nel settore dei servizi ai viaggiatori articolando la Sua attività nelle seguenti tre aree di business:
Attività di gestione aeroportuale;
Attività di gestione di infrastrutture di mobilità e servizi correlati;
Servizi di ristorazione al pubblico e gestione di negozi per i viaggiatori (Food and Beverage & Retail) presso le infrastrutture di mobilità;
Lo sviluppo delle diverse attività di business contribuisce a rendere Save S.p.a. uno dei soggetti più importanti del mercato internazionale dei servizi al viaggiatore.
Collaborative Decision Making in AviationCapgemini
In an uncertain world there is reasonable certainty in
stating that air travel will increase in the future. How
airlines and airports will work together to address
this increase is less certain but it is a necessity if they
intend to deal with the cost implications that are the
legacy left behind from decades of fragmentation,
inefficiency and uncoordinated operations.
- The document discusses ICAO's work on developing Aviation System Block Upgrades (ASBUs) and a Global Air Navigation Plan (GANP) to harmonize NextGen and SESAR and provide guidance for CNS investments globally.
- The technical team is populating templates for ASBU blocks 0-3 to identify performance improvements, procedures, technology, standards, and trials needed. Roadmaps will outline timelines for CNS/AIM implementations.
- The outcomes aim to provide consensus on global interoperability requirements and investment certainty for states and operators in infrastructure and avionics. The GANIS symposium in September will provide industry input on the draft ASBUs and roadmaps.
AUTOMATION: LESSONS LEARNT FROM SESAR by Michael StandarALIAS Network
- SESAR aims to modernize European air traffic management through the implementation of new technologies and automation. This involves integrating airports, moving to 4D trajectory-based operations, increased automation, system-wide information sharing, and collaborative network planning.
- SESAR uses an "innovation pipeline" approach, starting with exploratory research and moving solutions through phases of validation, demonstration at scale, and finally deployment support. Over 400 exercises involving 8000 experts from across the industry have been conducted to validate solutions.
- Large-scale demonstrations in 2015 aim to confirm global interoperability of SESAR solutions and accelerate their acceptance and industrialization. Coordination is also occurring with related programs like NextGen to ensure worldwide inter
The document discusses the development and optimization of maintenance organizations and strategies over time. It provides historical examples of how maintenance departments have evolved from being separated by function in the early 1900s to becoming centralized and integrated with other departments by 2000. The document also outlines several key maintenance models (RCM, TPM, etc.) and discusses the increasing priority of maintenance for improving productivity, availability, and reducing costs. It emphasizes that proper maintenance is crucial for competitiveness, regulatory compliance, profitability and production goals.
The document discusses IBM's Maximo software solutions for transportation asset management. It outlines the key challenges in the transportation industry around meeting growing demand efficiently while improving operational efficiency. It then describes IBM's Maximo portfolio which can manage the full lifecycle of transportation assets from various modes including aviation, rail, trucking and shipping. Case studies are also mentioned of major transportation clients that use Maximo solutions.
Critical software For the First European Rail Traffic Management Systemana isabel rodriguez
SILVER ATENA participates in various projects on Advance Traffic Management & Control (ATMC) Systems which aim to develop a new generation of signalling and control systems, building on current European Rail Traffic Management System (ERTMS), to enable intelligent traffic management with automatically driven trains and optimise capacity, reliability and minimise life-cycle cost.
Mandeep Singh is a marketing professional with over 7 years of experience in business development and marketing. He is currently the Marketing Officer at Shiva Texyarn Pvt Ltd, where he is responsible for maintaining customer relationships and strategizing new market entries. He has a strong track record of optimizing business value chains and achieving growth objectives through result-oriented and analytical work. Mandeep is skilled in business operations, sales, team leadership, and developing business strategies. He holds an MBA in Marketing and Sales and has worked in sales and marketing roles for various companies across different industries.
Joint presentation between BAA and Amor delivered by Andy Garner, Operational Readiness Director, at Passenger Terminal Expo 2011 on effective resource management at the world\'s busiest international airport.
Human Population Academy and HPA Press empower people with knowledge about the laws of human Nature. All information provided is based on proven scientific research by Andrey Davydov and Olga Skorbatyuk. It is based on the discovery of the ancient source of knowledge of human Nature - Shan Hai Jing. Knowledge about the laws of human Nature, your own human program & programs of other human subtypes, guarantees advantage in any environment & survival of the fittest.
Heathrow Airport - Refurbishment of Terminal 1Yash Mittal
A presentation on the Refurbishment of Heathrow Airport - Terminal 1 and how Project Management played a big role in its successful completion on time.
British Airportss Authority BAA Mayfield Aerated Subsurface Horizontal Airpor...Neil McCarthy
The document discusses upgrades to a wastewater treatment system at Mayfield Farm Treatment Works which treats contaminated runoff from Heathrow Airport. The original system was unable to treat current volumes and meet compliance. ARM conducted a trial comparing the existing reed beds to a redesigned system with forced bed aeration. The results showed increasing oxygen transfer in the beds was needed. ARM then retrofitted the existing beds with forced bed aeration, improving oxygen transfer rates. This upgraded the system's capacity and ability to effectively treat the contaminated runoff.
Heathrow Terminal 5 was a massive construction project that was expected to cost £4.2 billion and take nearly a decade to complete. The new terminal was designed to be Europe's largest building site and airport terminal, housing all of British Airways' Heathrow operations and increasing Heathrow airport's overall passenger capacity by 30 million annually. However, the opening of Terminal 5 in 2008 faced significant issues that left many passengers unhappy with their experience.
Beach Aviation Academy provides professional pilot training. It offers training for private pilot certification, instrument rating, commercial pilot certification, certified flight instructor certification, and jet transition training. It has locations at several airports in Florida and the Bahamas. Beach Aviation prides itself on scenario-based training and having over 100 years of combined flight experience among its instructors.
Bannari Amman Apparel is a joint venture company located in Chennai, India that provides design to delivery solutions for apparel. It has a state-of-the-art manufacturing facility on a 30-acre site. Chennai was chosen as the location due to its skilled labor pool, lower costs than other major cities, and infrastructure. The company aims to achieve $50 million in sales by 2015 through lean manufacturing practices, compliance certifications, and a focus on quality, on-time delivery and customer service. It is jointly owned by Indian conglomerate Bannari Amman Group, US investment company Brandot International, and Mexican manufacturer Intimark S.A. de C.V.
British Airways was struggling with flight disruptions at Heathrow airport. They hired Atos to develop a real-time dashboard to improve disruption management. Atos worked collaboratively to understand BA's needs. They designed a browser-based dashboard accessible from any device that aggregated data from 10 systems into easy-to-understand visuals. Atos then rapidly developed the dashboard in just 8 weeks using agile methods and open source technologies. The new dashboard reduced the time it takes operations staff to be alerted of issues from 20 minutes to 20 seconds, improving decision making and reducing costs for BA.
India Aviation ICT Forum - P.S. Nair, CEO, Corporate, Airport Sector, GMR Air...SITA
PANEL 1: Delivering the promise of an improved passenger travel experience - The Potential of Collaboration at Airports: Optimizing passenger flow and increasing profitability, P.S. Nair, CEO, Corporate, Airport Sector, GMR Airports Limited
India Aviation ICT Forum - P.S. Nair, CEO - Corporate, Airport Sector, GMR Ai...SITA
PANEL 1: Delivering the promise of an improved passenger travel experience - The Potential of Collaboration at Airports: Optimizing passenger flow and increasing profitability – P.S. Nair, CEO – Corporate, Airport Sector, GMR Airports Limited
Innovated a functionally rich solution suite for a leader in air transport c...Mindtree Ltd.
The document discusses an end-to-end cargo reservation system developed by Mindtree for a leading IT solutions provider in the airline industry. The system replaced a legacy mainframe system and integrated reservations, operations, and revenue management on a single platform with analytical capabilities. Mindtree delivered the solution within two years through a multi-disciplinary team using an iterative waterfall model. The new system provides real-time reservations and revenue computation while streamlining processes and reducing paper usage.
Improved customer satisfaction for airlines through an end-to-end cargo rese...Mindtree Ltd.
The document discusses an end-to-end cargo reservation system developed by Mindtree for a leading airline IT solutions provider in the Middle East. The system replaced a legacy mainframe system and integrated reservations, operations, and revenue management on an open platform. Mindtree delivered the solution over two years using an iterative waterfall model with a team of over 300 people. The new system provides real-time analytics, allows bookings a year in advance, reduces errors and costs, and seamlessly integrates with numerous airline systems.
The airport collaborative decision-making (A-CDM) network brings together airports, airlines, and air
navigation service providers to share timely and accurate information in order to facilitate optimal
decision-making, plan operations and improve air traffic management. Research found that aviation
service quality can be improved by integrating the A-CDM network and SERVQUAL together with Kano’s
model to enhance service quality and improve network operational efficiency. The theory and methods of
the A-CDM network combined with information technology and process innovation can maximise the
serviceability of the aviation industry to improve network operation at the airport concerned.
The airport collaborative decision-making (A-CDM) network brings together airports, airlines, and air
navigation service providers to share timely and accurate information in order to facilitate optimal
decision-making, plan operations and improve air traffic management. Research found that aviation
service quality can be improved by integrating the A-CDM network and SERVQUAL together with Kano’s
model to enhance service quality and improve network operational efficiency. The theory and methods of
the A-CDM network combined with information technology and process innovation can maximise the
serviceability of the aviation industry to improve network operation at the airport concerned.
This document describes application of the Airport community knowledge, implemented as a knowledge graph to solve Aviation community data quality issues, enable agile business intelligence solution development at low costs and enable planning for new digital solutions based on cognitive computing technologies.
The document provides an overview of the SESAR program and SWIM (System Wide Information Management). It discusses that SESAR is a public-private partnership focused on modernizing European ATM through three phases: definition, development, and deployment. It then explains that SWIM is the future way of managing and exchanging ATM information between stakeholders in a standardized way. Some key benefits of SWIM include improved collaboration, flexibility, and cost efficiency. The document outlines upcoming joint interoperability demonstrations between SESAR and other regions to showcase global SWIM interoperability.
Aerospace companies are facing challenges from shorter development cycles, complex technology, and changing customer demands. To address this, companies need to focus on service-centric business models that emphasize efficient operations and maintenance, excellent customer experience, and advanced data analytics. Adopting these service models can help companies increase profits and customer loyalty in both new product development and aftermarket maintenance, repair, and overhaul.
The aviation industry has experienced soaring passenger traffic, requiring airports to dramatically develop their operations to accommodate more volume. Managing airport complexities is challenging, involving safety, security, resources, assets, and more. A recent study explored the "Smart Airport" concept of heavily interconnecting technical and operational know-how. It analyzed perspectives of technology, business optimization and revenues, and improved passenger experience. Effective information technology governance is important for seamless travel, requiring shared decision-making and well-designed processes formally communicated. Airports are moving from centralized structures with decentralized information technology to decentralized structures with centralized information technology.
The Port of Gothenburg needed a more powerful maintenance management system to keep their large port running smoothly and meet strict schedules. They examined systems that could import data from their existing system, interface with their financial system, use Windows clients, and be modular. They chose API PRO because it met all their requirements. API PRO's import module easily migrated their existing data and its simple interfaces allowed their diverse staff to use it effectively despite varying IT skills. The new system helped improve maintenance planning and efficiency at the large port.
Mandeep Singh is a marketing professional with over 7 years of experience in business development and marketing. He is currently the Marketing Officer at Shiva Texyarn Pvt Ltd, where he is responsible for maintaining customer relationships and strategizing new market entries. He has a strong track record of optimizing business value chains and achieving growth objectives through result-oriented and analytical work. Mandeep is skilled in business operations, sales, team leadership, and developing business strategies. He holds an MBA in Marketing and Sales and has worked in sales and marketing roles for various companies across different industries.
Joint presentation between BAA and Amor delivered by Andy Garner, Operational Readiness Director, at Passenger Terminal Expo 2011 on effective resource management at the world\'s busiest international airport.
Human Population Academy and HPA Press empower people with knowledge about the laws of human Nature. All information provided is based on proven scientific research by Andrey Davydov and Olga Skorbatyuk. It is based on the discovery of the ancient source of knowledge of human Nature - Shan Hai Jing. Knowledge about the laws of human Nature, your own human program & programs of other human subtypes, guarantees advantage in any environment & survival of the fittest.
Heathrow Airport - Refurbishment of Terminal 1Yash Mittal
A presentation on the Refurbishment of Heathrow Airport - Terminal 1 and how Project Management played a big role in its successful completion on time.
British Airportss Authority BAA Mayfield Aerated Subsurface Horizontal Airpor...Neil McCarthy
The document discusses upgrades to a wastewater treatment system at Mayfield Farm Treatment Works which treats contaminated runoff from Heathrow Airport. The original system was unable to treat current volumes and meet compliance. ARM conducted a trial comparing the existing reed beds to a redesigned system with forced bed aeration. The results showed increasing oxygen transfer in the beds was needed. ARM then retrofitted the existing beds with forced bed aeration, improving oxygen transfer rates. This upgraded the system's capacity and ability to effectively treat the contaminated runoff.
Heathrow Terminal 5 was a massive construction project that was expected to cost £4.2 billion and take nearly a decade to complete. The new terminal was designed to be Europe's largest building site and airport terminal, housing all of British Airways' Heathrow operations and increasing Heathrow airport's overall passenger capacity by 30 million annually. However, the opening of Terminal 5 in 2008 faced significant issues that left many passengers unhappy with their experience.
Beach Aviation Academy provides professional pilot training. It offers training for private pilot certification, instrument rating, commercial pilot certification, certified flight instructor certification, and jet transition training. It has locations at several airports in Florida and the Bahamas. Beach Aviation prides itself on scenario-based training and having over 100 years of combined flight experience among its instructors.
Bannari Amman Apparel is a joint venture company located in Chennai, India that provides design to delivery solutions for apparel. It has a state-of-the-art manufacturing facility on a 30-acre site. Chennai was chosen as the location due to its skilled labor pool, lower costs than other major cities, and infrastructure. The company aims to achieve $50 million in sales by 2015 through lean manufacturing practices, compliance certifications, and a focus on quality, on-time delivery and customer service. It is jointly owned by Indian conglomerate Bannari Amman Group, US investment company Brandot International, and Mexican manufacturer Intimark S.A. de C.V.
British Airways was struggling with flight disruptions at Heathrow airport. They hired Atos to develop a real-time dashboard to improve disruption management. Atos worked collaboratively to understand BA's needs. They designed a browser-based dashboard accessible from any device that aggregated data from 10 systems into easy-to-understand visuals. Atos then rapidly developed the dashboard in just 8 weeks using agile methods and open source technologies. The new dashboard reduced the time it takes operations staff to be alerted of issues from 20 minutes to 20 seconds, improving decision making and reducing costs for BA.
India Aviation ICT Forum - P.S. Nair, CEO, Corporate, Airport Sector, GMR Air...SITA
PANEL 1: Delivering the promise of an improved passenger travel experience - The Potential of Collaboration at Airports: Optimizing passenger flow and increasing profitability, P.S. Nair, CEO, Corporate, Airport Sector, GMR Airports Limited
India Aviation ICT Forum - P.S. Nair, CEO - Corporate, Airport Sector, GMR Ai...SITA
PANEL 1: Delivering the promise of an improved passenger travel experience - The Potential of Collaboration at Airports: Optimizing passenger flow and increasing profitability – P.S. Nair, CEO – Corporate, Airport Sector, GMR Airports Limited
Innovated a functionally rich solution suite for a leader in air transport c...Mindtree Ltd.
The document discusses an end-to-end cargo reservation system developed by Mindtree for a leading IT solutions provider in the airline industry. The system replaced a legacy mainframe system and integrated reservations, operations, and revenue management on a single platform with analytical capabilities. Mindtree delivered the solution within two years through a multi-disciplinary team using an iterative waterfall model. The new system provides real-time reservations and revenue computation while streamlining processes and reducing paper usage.
Improved customer satisfaction for airlines through an end-to-end cargo rese...Mindtree Ltd.
The document discusses an end-to-end cargo reservation system developed by Mindtree for a leading airline IT solutions provider in the Middle East. The system replaced a legacy mainframe system and integrated reservations, operations, and revenue management on an open platform. Mindtree delivered the solution over two years using an iterative waterfall model with a team of over 300 people. The new system provides real-time analytics, allows bookings a year in advance, reduces errors and costs, and seamlessly integrates with numerous airline systems.
The airport collaborative decision-making (A-CDM) network brings together airports, airlines, and air
navigation service providers to share timely and accurate information in order to facilitate optimal
decision-making, plan operations and improve air traffic management. Research found that aviation
service quality can be improved by integrating the A-CDM network and SERVQUAL together with Kano’s
model to enhance service quality and improve network operational efficiency. The theory and methods of
the A-CDM network combined with information technology and process innovation can maximise the
serviceability of the aviation industry to improve network operation at the airport concerned.
The airport collaborative decision-making (A-CDM) network brings together airports, airlines, and air
navigation service providers to share timely and accurate information in order to facilitate optimal
decision-making, plan operations and improve air traffic management. Research found that aviation
service quality can be improved by integrating the A-CDM network and SERVQUAL together with Kano’s
model to enhance service quality and improve network operational efficiency. The theory and methods of
the A-CDM network combined with information technology and process innovation can maximise the
serviceability of the aviation industry to improve network operation at the airport concerned.
This document describes application of the Airport community knowledge, implemented as a knowledge graph to solve Aviation community data quality issues, enable agile business intelligence solution development at low costs and enable planning for new digital solutions based on cognitive computing technologies.
The document provides an overview of the SESAR program and SWIM (System Wide Information Management). It discusses that SESAR is a public-private partnership focused on modernizing European ATM through three phases: definition, development, and deployment. It then explains that SWIM is the future way of managing and exchanging ATM information between stakeholders in a standardized way. Some key benefits of SWIM include improved collaboration, flexibility, and cost efficiency. The document outlines upcoming joint interoperability demonstrations between SESAR and other regions to showcase global SWIM interoperability.
Aerospace companies are facing challenges from shorter development cycles, complex technology, and changing customer demands. To address this, companies need to focus on service-centric business models that emphasize efficient operations and maintenance, excellent customer experience, and advanced data analytics. Adopting these service models can help companies increase profits and customer loyalty in both new product development and aftermarket maintenance, repair, and overhaul.
The aviation industry has experienced soaring passenger traffic, requiring airports to dramatically develop their operations to accommodate more volume. Managing airport complexities is challenging, involving safety, security, resources, assets, and more. A recent study explored the "Smart Airport" concept of heavily interconnecting technical and operational know-how. It analyzed perspectives of technology, business optimization and revenues, and improved passenger experience. Effective information technology governance is important for seamless travel, requiring shared decision-making and well-designed processes formally communicated. Airports are moving from centralized structures with decentralized information technology to decentralized structures with centralized information technology.
The Port of Gothenburg needed a more powerful maintenance management system to keep their large port running smoothly and meet strict schedules. They examined systems that could import data from their existing system, interface with their financial system, use Windows clients, and be modular. They chose API PRO because it met all their requirements. API PRO's import module easily migrated their existing data and its simple interfaces allowed their diverse staff to use it effectively despite varying IT skills. The new system helped improve maintenance planning and efficiency at the large port.
Continental Airlines' Technical Operations division aimed to improve the flow of technical information to its 3,500 technicians to increase maintenance efficiency and reduce errors. It implemented a content management system to provide digital manuals, photos, drawings and videos. This helped technicians perform tasks more accurately and reduced document management costs.
ACRIS Semantic Model. European EA User Group 2015. LondonSegun Alayande
The document discusses the Airport Community Recommended Information Services (ACRIS) which was established by Airports Council International (ACI) to establish airport information sharing standards. ACRIS has developed a semantic model and integrated model management platform to address issues with fragmented standards and data quality problems in airport information sharing. The semantic model is based on industry models and global standards, and the model management platform provides tools for collaborative modeling and change management of the semantic model.
Applications of operations research in the airline industryAjitNavi1
This document discusses applications of operations research in the airline industry. It covers scheduling of flights using hub systems and genetic algorithms to maximize revenue. It also discusses air traffic control and using models to plan terminal area operations to prevent overloading and delays. Another topic covered is using operations research for human resource management to model workforce needs and availability. The document concludes that operations research has been instrumental in the growth of the airline industry by helping to solve complex planning and logistical problems.
NetSuite is a cloud-based business management software tailored for the airline and aviation industry. It unifies core accounting functions with other operations like purchasing, flight inventory, and resource management. NetSuite complies with IATA requirements and helps streamline business processes. It offers modules for charter quote management, fixed asset management, resource management, inventory management, fleet management, accounting, and MRO support. Implementing NetSuite can improve decision making, integrate data, reduce errors, and increase customer response speed.
The digital revolution comes to Aircraft Maintenance, Repair and Overhaul (MRO)PMI-Montréal
A commercial transport aircraft has been described as a million parts flying in close formation. Maintaining detailed records on all of these parts and components is both a regulatory and a “good business” requirement-- a massive, hugely paper-intensive activity
Now however, the digital revolution offers the opportunity to transform maintenance by removing paper in favor of electronic record-keeping. The ultimate goal is to simplify maintenance operations using paperless technologies, thereby facilitating regulatory compliance and enabling new processes that will drive down costs.
Join us for a special breakfast meeting on Tuesday 12 May at IATA’s offices for a presentation by IATA Senior Vice President, Safety and Flight Operations, Capt. Kevin Hiatt, and the project lead, Dr. Chris Markou, as they provide first-hand insights into how this immense project will impact the future of aviation.
Speakers
In February 2014, Kevin Hiatt joined the International Air Transport Association (IATA) as Senior Vice President of Safety and Flight operations. In that position, he is responsible for five divisions and over 100 team members providing safety, operational, audit, quality, air traffic, and data support and information.
Kevin joins IATA from the Flight Safety Foundation (FSF) where he was appointed President and CEO in 2013, having joined FSF in 2010 as Executive Vice President. Kevin previously served as Vice President for Corporate Safety and Security for World Airways, and was with Delta Air Lines for 26 years in various positions, including Chief Pilot at the Hartsfield-Jackson Atlanta International Airport Pilot Crew Base from 2002 to late 2005.
Chris Markou is working on Airline Operations Cost Management and Efficiency Improvement, exploring various cost reduction opportunities, efficiencies and synergies between the different airline functions. Chris has initiated the “Paperless Aircraft Operations” industry Think Tank to innovate the Airline Maintenance Operations through acceptance of new technologies and electronic acceptance of current paper functions. He is the Secretary to IATA’s Maintenance Cost Task Force (MCTF), the Airline Cost Management Group (ACMG) and the Aircraft Leasing Advisory Group (ALAG).
Before joining IATA, Chris worked at Delta Air Lines in the Technical Operations (TechOps) Division. He developed the strategic framework in expanding TechOps into one of the leading airline MROs. Throughout his tenure at Delta he held various positions including Manager for Business Development and General Manager for Technical Sales – Marketing – Customer Service.
Before joining Delta, he was an Assistant Professor at Emory University and Research Professor at Georgia Tech. Chris holds graduate degrees from Georgia Tech (MS and Ph.D. in Aerospace Engineering) and from Emory University’s Business School (Executive MBA). Chris has a Diploma from the Mechanical Engineering Department of the Aristotelian Univ. o
Keynote Predictive Maintenance in Aviation Sander De Bree
Using big data in aircraft maintenance – a practical guide on how data in aircraft maintenance can be used for predictive analytical purposes.
Over recent years the topic of data being produced by aircraft has taken centre stage in the pursuit of enabling predictive analytical capabilities in aircraft maintenance. During this presentation we will dive into various aspects of data of aircraft, get familiar with some terminology and how data can be used to enable predictive analytics within maintenance & engineering. In addition, we will look at a real airline business use case that has applied the full methodology and how they have benefitted from this.