The document provides an overview of various remote usability testing tools, detailing their features, pricing, and recruiting methods. Each tool is described with its capabilities such as task elicitation, reporting formats, and user recruitment from panels or DIY methods. The prices vary significantly, catering to different testing needs and functionalities, highlighting the range of tools available from simple to advanced usability testing solutions.

1. www.usableinterface.com
Unmoderated Remote Usability Testing Tools
(asynchronous unmoderated usability testing tools that provide task elicitation)
Tool Description Price
Recruits users from a panel. Delivers results in the form of a
detailed report of the users’ responses in 24 hours or less. You $15 per
can only ask users 5 questions about the website they’re testing. tester
More info: www.easyusability.com
Recruits 10 users from Amazon’s Mechanical Turk for each $15 per
project. Delivers the users’ responses as they are available. project (10
Project is live for only 8 days. More info: www.feedbackarmy.com users)
Offers sophisticated features (skip patterns and branching) for Approx.
usability testing, concept testing, card sorting, copy testing, and $10,000
(RelevantView)
ad testing. No client-side download required. Recruiting can be per survey
DIY, live intercept, or panel. More info: www.imperium.com (call for
pricing)
Records the first click of each attempted task. Delivers results in $9
the form of a heat map. Recruiting is DIY. More info: (unlimited
www.intuitionhq.com responses)
Offers advanced features and reporting for running tests and
surveys. A client-side download is required. Recruiting can be Approx.
WebEffective
DIY, live intercept, or panel. Results are available as qualitative $10,000+
open feedback, quantitative metrics, and clickstream analysis. per eval
Ability to segment and filter by panel responses or (call for
demographics. 17 languages supported. More info: pricing)
www.keynote.com
Limited to just 12 tasks. Offers test templates to use. You can do Pricing
the recruiting yourself or use their panel. Delivers results in real- starts at
time in the form of a video and/or report. Detailed pricing $12-$32
available on their website. More info: www.kupima.com for 1st
user.
Offers unlimited tasks and questions for each remote test.
Delivers results in real-time as available. No client-side
$350 per
download required. 40 languages supported. Recruiting can be
project
DIY, live intercept (using Ethnio), or panel (third-party company
that you choose). More info: www.loop11.com
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2. Tool Description Price
This is an in-person, unmoderated testing tool. It does not
provide the ability to conduct remote testing. Morae Recorder $1,495
(Morae AutoPilot) must be installed on the computer running the test. Recruiting is (Morae
DIY. AutoPilot comes with the Morae package. More info: Bundle)
www.techsmith.com
Lets you upload a series of images to represent your interface
and analyze how users navigate them. Results show the path
Free
analysis in graphs and heat maps. Recruiting is DIY. Currently in
beta. More info: www.navflow.com
Recruits users from a panel. Each respondent downloads a
browser add-on to record their data. More info: www.nurago.com Request a
Quote
LEOtrace
Records the respondent’s screen and audio. Unlimited
respondents within your recording storage limit. Delivers results Plans from
in the form of recorded tests to download and view. No client- $19-$199/
side download required. Recruiting is DIY. More info: mo
www.openhallway.com
Optimal Workshop is a suite of three different remote usability
tools, two of which use task elicitation to collect feedback.
Treejack allows you to test your architecture by seeing where $109/mo
people click first for a task within a navigation structure. or $559/yr
Chalkmark allows you to test your interface by seeing where for each
people click first for a task on a single page. Results are in the tool
form of a heat map and charts. Recruiting is DIY. More info:
www.optimalworkshop.com
From the makers of WebSort. Offers ability to test your website
navigation and app menus. Delivers results by recording all Free
mouse movements for playback and also provides click paths. (Beta)
Recruiting is DIY. More info: www.plainframe.com
Ability to create online immersive research projects (diaries,
photo exercises, stimuli response, etc). 12 languages supported. Request a
More info: www.revelationglobal.com Quote
(KDA Research)
Records the respondent’s screen, audio, and even face (if the
user has a webcam). Recruiting is DIY. Delivers results in the Free
form of videos to download and view. More info: (Beta)
www.testled.com
Records the respondent’s screen and audio. Recruits users from
$25/per
a panel. Delivers results in the form of videos and written
test (less if
answers of the respondents’ responses. You can only ask users
you buy
4 questions about the website they’re testing. More info:
bulk)
www.trymyui.com
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3. Tool Description Price
Specializes in testing with disabled users. Recruits users from a
panel. Delivers results in the form of task results and web page £299+
logs in real time. More info: www.usabilityexchange.com
Software suite for creating, running, and reporting usability tests $2,999/per
(moderated and unmoderated). Delivers results in the form of a license
report on the testing metrics. Recruiting is DIY. More info: Set-up
Usability Testing www.utetool.com Fee: $250
Environment (UTE) Cost per
user: $25-
$50
Offers unlimited tasks and questions for each remote test. 1 Page
Delivers results in the form of scatterplots, heat maps, and test: Free
charts in real time. No client-side download required. 20
languages supported. Recruiting is DIY. More info: 10 Pages:
www.usabilla.com $49/yr
Respondents are usability evaluators, not real users. Offers a
usability review, rather than a usability test. Delivers results in $139/per
the form of a custom video of the evaluation and suggestions. review
More info: www.usablefeedback.com
Recruits users from a panel (multilingual). Records the
respondent’s screen and audio. Delivers results in the form of $39/per
video and a report of the users’ responses in 24 hours or less tester
(usually within 6 hours). More info: www.userfeel.com
Recruits users from a panel. Delivers results in the form of a
Approx.
detailed report within 2 days. No client-side download is
£1,800
required. More info: www.userfocus.co.uk
Recruits users from a panel or DIY. Records the respondent’s
screen and audio (face is also recorded if using the panel). $299/per 5
Delivers results in 24-48 hours or less in the form of videos, testers
written answers of the respondents’ responses, and annotated ($47 each
screenshots. You can only ask users 5 questions about the addt’l)
website they’re testing. More info: www.userlytics.com
Recruits users from a panel, but DIY can be requested. Records
the respondent’s screen and audio. Delivers results in the form
of video and a report of the users’ responses in 24 hours or less $39/per
(usually within a couple hours). You can only ask users 4 tester
questions about the website they’re testing. More info:
www.usertesting.com
Offers advanced features and reporting for testing, surveys, and
card sorts. A client-side download may be required depending on $9,000/yr
the data you want to collect. Recruiting can be DIY, live intercept, or $3,000
or panel. Results are delivered real time as heat maps, for one
clickstream charts, text clouds, etc. with advanced data filtering. study
14 languages supported. More info: www.userzoom.com
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4. Tool Description Price
A usability expert is assigned to your project to help you create
your study, analyze the data, and provide a report. Recruiting is Request a
done through a panel. More info: www.utest.com Quote
Recruiting can be DIY or live intercept. Delivers results in the
Approx.
form of a detailed report of qualitative and quantitative feedback.
$2600 for
A client-side download is required. More info:
50 testers
www.webnographer.com
Records the respondent’s screen and audio. Recruits users from
£25/per
a panel in the UK. Delivers results in the form of videos to
tester
download and view. More info: www.whatusersdo.com
pg. 4