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Social media:

the territory of the networking and online influence

                              Botond Boros, senior consultant
                                            Carnation Group
                                      29-09-2010, Timisoara
47999
h
gttp://www
http://www




Daily intake of social media increases.
47999
h
gttp://www
http://www




The lines between PR and Marketing are blending together – thanks to social
media.
Public relations in social media
                     Case study
Educational program in social media

Product:

i.    Normaflore probiotics

Target groups:

i. pregnants,
ii. women before pregnacy,
iii. young moms

Goal of communication:

i.    Establishing educational program,

ii.   Providing information about medical attention of
      children between 0-3 years

iii. Educating prospects about the role of probiotics in
     medical treatment
PLATFORM: We chose platform Facebook to establish an interactive
educational basis.
Educational program in social media



  • tips on the page about stomach
  treatment in case of youngsters
  • quizzes where users could test
  their knowledge about children’s
  illnesses
  • general how-tos for living with
  children
  • guidance for pregnancy




CONTENT: By creating appealing and useful content we gained followers.
Educational program in social media
 Partnership with biggest retail Facebook community ‘Ruhafalva’ (specialized in
 kid clothes): we offered 10% discount coupons in exchange of fan status for 50
 people.




  Crosslinking is countinuous between the two Facebook pages.

LOCAL PARTNERSHIPS: By creating appealing and useful content we gained
followers.
Educational program in social media
Without any campaign activity we have had 2 700 fans in two months.
Monthly active users: 3 400
Average daily likes: 54
                                              43% of the users are primary
                                              prospects




             16% of the users are                 20% of the users are moms
                 wannabe moms




CRITICAL MASS TO SEGMENTATION: By content and join promotion we
reached a critical mass.
Educational program in social media




WITH THE INCREASE OF USER GENERATED CONTENT WE IDENTIFIED
THE OPINION LEADERS
Educational program in social media

 •Dóra Jankovics - 22                  …liking their post…
 •Judit Éva Bankó – 16                 …commenting their
 •Melinda Renata Dúzs - 12             posts positively
 •Krisztina Varga – 10                 …sharing it once again
 •Rencsi Dunainé Racsmány - 10         when somebody asks
                                       similar question




WE IDENTIFIED THE 5 MOST ACTIVE USERS ON THE PAGE AND
REWARDED THEM WITH BIGGER ATTENTION.
47999
h
gttp://www
http://www
                              REPUTATION


                           comment

                            share, RT




                  read
like
         follow
Marketing and reputation building will have more or less the same route in social media.
The representation of reputation is the level of positive participation .
Thank you for your attention!

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Social media: the territory of networking and online influence

  • 1. Social media: the territory of the networking and online influence Botond Boros, senior consultant Carnation Group 29-09-2010, Timisoara
  • 2.
  • 4. 47999 h gttp://www http://www The lines between PR and Marketing are blending together – thanks to social media.
  • 5. Public relations in social media Case study
  • 6. Educational program in social media Product: i. Normaflore probiotics Target groups: i. pregnants, ii. women before pregnacy, iii. young moms Goal of communication: i. Establishing educational program, ii. Providing information about medical attention of children between 0-3 years iii. Educating prospects about the role of probiotics in medical treatment
  • 7. PLATFORM: We chose platform Facebook to establish an interactive educational basis.
  • 8. Educational program in social media • tips on the page about stomach treatment in case of youngsters • quizzes where users could test their knowledge about children’s illnesses • general how-tos for living with children • guidance for pregnancy CONTENT: By creating appealing and useful content we gained followers.
  • 9. Educational program in social media Partnership with biggest retail Facebook community ‘Ruhafalva’ (specialized in kid clothes): we offered 10% discount coupons in exchange of fan status for 50 people. Crosslinking is countinuous between the two Facebook pages. LOCAL PARTNERSHIPS: By creating appealing and useful content we gained followers.
  • 10. Educational program in social media Without any campaign activity we have had 2 700 fans in two months. Monthly active users: 3 400 Average daily likes: 54 43% of the users are primary prospects 16% of the users are 20% of the users are moms wannabe moms CRITICAL MASS TO SEGMENTATION: By content and join promotion we reached a critical mass.
  • 11. Educational program in social media WITH THE INCREASE OF USER GENERATED CONTENT WE IDENTIFIED THE OPINION LEADERS
  • 12. Educational program in social media •Dóra Jankovics - 22 …liking their post… •Judit Éva Bankó – 16 …commenting their •Melinda Renata Dúzs - 12 posts positively •Krisztina Varga – 10 …sharing it once again •Rencsi Dunainé Racsmány - 10 when somebody asks similar question WE IDENTIFIED THE 5 MOST ACTIVE USERS ON THE PAGE AND REWARDED THEM WITH BIGGER ATTENTION.
  • 13. 47999 h gttp://www http://www REPUTATION comment share, RT read like follow Marketing and reputation building will have more or less the same route in social media. The representation of reputation is the level of positive participation .
  • 14. Thank you for your attention!