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Body Language non-Verbal signals
Prepared By
Sameh Salah Hashem
MBA,BA,4th Term
1
what makes one an exceptional
presenter
• is it flashy visuals
• is it the tone of voice
• is it the actual message or content or that
something to do with body language gestures
2
• today we want to talk to you about important point how to use our
bottom effectively to communicate our message because we have so
many great ideas here but if they remain in our head than actually link-
up the audience our message when I'm right we are ready message not
resin yards to buy link please powerful role how we communicate and
unfortunately body language can also distract as we seen in the
previous video.
• We can deliver our message without say a word like this picture.
3
4
• Objectives:
•How do you use body language effectively
•Do our nonverbal govern how we think and feel
about ourselves.
5
Communication begins
before you even open
your mouth
6
•Best gesture you should take when present:
1. you should stand facing the people here talk don't
stand in turn your back to your audient.
2. Stand at the center of the room face your audient.
3. Try not to put your hand in your pocket.
4. Don’t put your hand in your waste it is seem you are
aggressive.
7
• When using body language, the listeners remember what it says
double than if you do not using body language
• There are three kind of gesture used it when you
talk:
1. The Give (move your hand with your palm up)
2. The Show (move your hand with your palm down)
3. The Top ( move your hand with your palm parallel to each other)
8
The
Give
The
Show
The
Top
9
‫وسلم‬‫عليه‬ ‫هللا‬‫صلى‬ ‫هللا‬ ‫ل‬‫سو‬‫ر‬‫وكان‬"‫ك‬ ِ‫ه‬ِ‫ف‬
َ
‫ك‬ِ‫ب‬ َ‫ار‬
َ
‫ش‬
َ
‫أ‬ َ‫ار‬
َ
‫ش‬
َ
‫أ‬ ‫ا‬
َ
‫ذ‬ِ‫إ‬َ‫ب‬
َّ
‫ل‬
َ
‫ق‬ َ‫ب‬ َّ‫ج‬ َ‫ع‬
َ
‫ت‬ ‫ا‬
َ
‫ذ‬ِ‫إ‬َ‫و‬، ‫ا‬َ‫ه‬ِ‫ل‬‫ا‬
َ
‫ذ‬ِ‫إ‬َ‫و‬، ‫ا‬َ‫ه‬
‫ي‬
ْ
‫ال‬ ِ‫ه‬ِ‫ت‬ َ‫اح‬َ‫ر‬ ِ‫ن‬ ِ‫اط‬َ‫ب‬ِ‫ب‬ ‫ب‬ِ‫ر‬ْ‫ض‬َ‫ي‬
َ
‫ف‬ ‫ا‬َ‫ه‬ِ‫ب‬ َ‫ل‬َ‫ص‬
َّ
‫ات‬
َ
‫ث‬ َّ‫د‬ َ‫ح‬
َ
‫ت‬
َ
‫غ‬ ‫ا‬
َ
‫ذ‬ِ‫إ‬َ‫و‬، ‫ى‬َ‫ر‬ ْ‫س‬‫ي‬
ْ
‫ال‬ ِ‫ه‬ِ‫ام‬َ‫ه‬ْ‫ب‬ِ‫إ‬ َ‫ن‬ ِ‫اط‬َ‫ب‬ ‫ى‬
َ
‫ن‬ ْ‫م‬َ‫ض‬َ‫ر‬ْ‫ع‬
َ
‫أ‬ َ‫ب‬ ِ‫ض‬
َ‫ح‬ِ‫ر‬
َ
‫ف‬ ‫ا‬
َ
‫ذ‬ِ‫إ‬َ‫و‬ ، َ‫اح‬
َ
‫ش‬
َ
‫أ‬َ‫و‬َّ‫ض‬
َ
‫غ‬َ‫ب‬
َّ
‫الت‬ ِ‫ه‬ ِ‫ك‬ ِ‫ح‬
َ
‫ض‬ ُّ‫ل‬‫ج‬ ، ‫ه‬
َ
‫ف‬ْ‫ر‬
َ
‫ط‬، ‫م‬ ُّ‫س‬ُّ‫ر‬
َ
‫ت‬
ْ
‫ف‬َ‫ي‬َ‫و‬ِ‫ل‬
ْ
‫ث‬ِ‫م‬ ْ‫ن‬َ‫ع‬ِ‫ب‬ َ‫ح‬
ْ
‫ال‬ِِ ‫ا‬ َ‫م‬
َ
‫َغ‬. "
‫بيده‬ ‫التعبير‬ ‫فى‬ ‫الجسد‬ ‫لَغة‬ ِ ‫يستخد‬ ‫كان‬ ‫عليه‬ ‫هللا‬ ‫صلوات‬‫انه‬ ‫يوضح‬ ‫وهذا‬.
10
11
Second point:
Do our nonverbal govern how we think and
feel about ourselves.
12
•Amy Cuddy
•Social Psychologist
•Institutions: Rutgers
University, Kellogg School of
of Management,Harvard Business
Business School
13
• Ammy Cuddy is a social psychologist. she studies prejudice, and I teach at a competitive
business school, so it was inevitable that she would become interested in power
dynamics. she became especially interested in nonverbal expressions of power and
dominance.
• what are nonverbal expressions of power and dominance? Well, this is what they are. So in
the animal kingdom, they are about expanding. So you make yourself big, you stretch
out, you take up space, you're basically opening up. It's about opening up. And this is true
across the animal kingdom. It's not just limited to primates. And humans do the same
thing.
• So they do this both when they have power sort of chronically, and also when they're
feeling powerful in the moment. And this one is especially interesting because it really
shows us how universal and old these expressions of power are. This expression, which is
known as pride
14
15
16
17
•Jessica Tracy
• Associate Professor
• Core area: Social/Personality
• The university of British
Columbia
18
• Jessica Tracy has studied. She shows that people who are
born with sight and people who are congenitally blind do
this when they win at a physical competition. So when they
cross the finish line and they've won, it doesn't matter if
they've never seen anyone do it. They do this. So the arms
up in the V, the chin is slightly lifted
19
20
What do we do when we feel powerless? We do exactly the
opposite. We close up. We wrap ourselves up. We make ourselves
small. We don't want to bump into the person next to us. So again,
both animals and humans do the same thing. And this is what
happens when you put together high and low power. So what we
tend to do when it comes to power is that we complement the
other's nonverbals. So if someone is being really powerful with
us, we tend to make ourselves smaller. We don't mirror them. We
do the opposite of them.
21
22
23
• Christine Lagarde
(Managing Director of the
International Monetary
Fund) and former Greek
Prime Minister Lucas
Papademos
24
Dr. Dana Carney DR. Ammy Cudy
25
• So my main collaborator Dana Carney, who's at Berkeley, and
Ammy Cudy really wanted to know, can you fake it till you
make it? Like, can you do this just for a little while and
actually experience a behavioral outcome that makes you
seem more powerful? So we know that our nonverbals govern
how other people think and feel about us. There's a lot of
evidence. But our question really was, do our nonverbals
govern how we think and feel about ourselves?
26
27
28
29
And when she say minds, in the case of the powerful, what am we talking about? So
she talking about thoughts and feelings and the sort of physiological things that
make up our thoughts and feelings, and in this case, that's hormones. she look at
hormones. So what do the minds of the powerful versus the powerless look like? So
powerful people tend to be, not surprisingly, more assertive and more confident,
more optimistic. They actually feel they're going to win even at games of
chance. They also tend to be able to think more abstractly. So there are a lot of
differences. They take more risks. There are a lot of differences between powerful
and powerless people. Physiologically, there also are differences on two key
hormones: testosterone, which is the dominance hormone, and cortisol, which is the
stress hormone.
So what we find is that high-power alpha males in primate hierarchies have high
testosterone and low cortisol, and powerful and effective leaders also have high
testosterone and low cortisol. So what does that mean? When you think about
power, people tended to think only about testosterone, because that was about
dominance. But really, power is also about how you react to stress. So do you want
the high-power leader that's dominant, high on testosterone, but really stress
reactive? Probably not, right? You want the person who's powerful and assertive and
dominant, but not very stress reactive, the person who's laid back.30
They decided to bring people into the lab and run a little experiment, and
these people adopted, for two minutes, either high-power poses or low-
power poses, and I'm just going to show you five of the poses, although
they took on only two. So here's one. A couple more. This one has been
dubbed the "Wonder Woman" by the media. So you can be standing or
you can be sitting.
And also here are the low-power poses. So you're folding up, you're
making yourself small. This one is very low-power. When you're touching
your neck, you're really protecting yourself.
31
32
33
• This is what happens. They come in, they spit into a vial, for two
minutes, we say, "You need to do this or this." They don't look at
pictures of the poses. We don't want to prime them with a concept of
power. We want them to be feeling power. So two minutes they do
this. We then ask them, "How powerful do you feel?" on a series of
items, and then we give them an opportunity to gamble, and then we
take another saliva sample. That's it. That's the whole experiment.
34
35
36
37
38
• But the next question, of course, is, can power posing for a few
minutes really change your life in meaningful ways? This is in the lab,
it's this little task, it's just a couple of minutes. Where can you actually
apply this? Which we cared about, of course. And so we think where
you want to use this is evaluative situations, like social threat
situations. Where are you being evaluated, either by your friends? For
teenagers, it's at the lunchroom table. For some people it's speaking at
a school board meeting. It might be giving a pitch or giving a talk like
this or doing a job interview. We decided that the one that most people
could relate to because most people had been through, was the job
interview.39
• You know, so we were of course horrified, and said, Oh my God, no,
that's not what we meant at all. For numerous reasons, no, don't do
that. Again, this is not about you talking to other people. It's you
talking to yourself. What do you do before you go into a job interview?
You do this. You're sitting down. You're looking at your iPhone -- or
your Android, not trying to leave anyone out. You're looking at your
notes, you're hunching up, making yourself small, when really what
you should be doing maybe is this, take power position
40
• in the bathroom, right? Do that. Find two minutes. So that's what we
want to test. Okay? So we bring people into a lab, and they do either
high- or low-power poses again, they go through a very stressful job
interview. It's five minutes long. They are being recorded. They're
being judged also, and the judges are trained to give no nonverbal
feedback, so they look like this. Imagine this is the person interviewing
you.So for five minutes, nothing, and this is worse than being
heckled. People hate this. It's what Marianne LaFrance calls "standing
in social quicksand." So this really spikes your cortisol.
41
• So this is the job interview we put them through, because we really wanted to see
what happened. We then have these coders look at these tapes, four of
them. They're blind to the hypothesis. They're blind to the conditions .They have
no idea who's been posing in what pose, and they end up looking at these sets of
tapes, and they say, "We want to hire these people," all the high-power
posers. "We don't want to hire these people.We also evaluate these people much
more positively overall." But what's driving it? It's not about the content of the
speech. It's about the presence that they're bringing to the speech. Because we rate
them on all these variables related to competence, like, how well-structured is the
speech? How good is it? What are their qualifications? No effect on those things.
This is what's affected. These kinds of things. People are bringing their true selves,
basically. They're bringing themselves. They bring their ideas, but as
themselves, with no, you know, residue over them. So this is what's driving the
42
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Body language

  • 1. Body Language non-Verbal signals Prepared By Sameh Salah Hashem MBA,BA,4th Term 1
  • 2. what makes one an exceptional presenter • is it flashy visuals • is it the tone of voice • is it the actual message or content or that something to do with body language gestures 2
  • 3. • today we want to talk to you about important point how to use our bottom effectively to communicate our message because we have so many great ideas here but if they remain in our head than actually link- up the audience our message when I'm right we are ready message not resin yards to buy link please powerful role how we communicate and unfortunately body language can also distract as we seen in the previous video. • We can deliver our message without say a word like this picture. 3
  • 4. 4
  • 5. • Objectives: •How do you use body language effectively •Do our nonverbal govern how we think and feel about ourselves. 5
  • 6. Communication begins before you even open your mouth 6
  • 7. •Best gesture you should take when present: 1. you should stand facing the people here talk don't stand in turn your back to your audient. 2. Stand at the center of the room face your audient. 3. Try not to put your hand in your pocket. 4. Don’t put your hand in your waste it is seem you are aggressive. 7
  • 8. • When using body language, the listeners remember what it says double than if you do not using body language • There are three kind of gesture used it when you talk: 1. The Give (move your hand with your palm up) 2. The Show (move your hand with your palm down) 3. The Top ( move your hand with your palm parallel to each other) 8
  • 10. ‫وسلم‬‫عليه‬ ‫هللا‬‫صلى‬ ‫هللا‬ ‫ل‬‫سو‬‫ر‬‫وكان‬"‫ك‬ ِ‫ه‬ِ‫ف‬ َ ‫ك‬ِ‫ب‬ َ‫ار‬ َ ‫ش‬ َ ‫أ‬ َ‫ار‬ َ ‫ش‬ َ ‫أ‬ ‫ا‬ َ ‫ذ‬ِ‫إ‬َ‫ب‬ َّ ‫ل‬ َ ‫ق‬ َ‫ب‬ َّ‫ج‬ َ‫ع‬ َ ‫ت‬ ‫ا‬ َ ‫ذ‬ِ‫إ‬َ‫و‬، ‫ا‬َ‫ه‬ِ‫ل‬‫ا‬ َ ‫ذ‬ِ‫إ‬َ‫و‬، ‫ا‬َ‫ه‬ ‫ي‬ ْ ‫ال‬ ِ‫ه‬ِ‫ت‬ َ‫اح‬َ‫ر‬ ِ‫ن‬ ِ‫اط‬َ‫ب‬ِ‫ب‬ ‫ب‬ِ‫ر‬ْ‫ض‬َ‫ي‬ َ ‫ف‬ ‫ا‬َ‫ه‬ِ‫ب‬ َ‫ل‬َ‫ص‬ َّ ‫ات‬ َ ‫ث‬ َّ‫د‬ َ‫ح‬ َ ‫ت‬ َ ‫غ‬ ‫ا‬ َ ‫ذ‬ِ‫إ‬َ‫و‬، ‫ى‬َ‫ر‬ ْ‫س‬‫ي‬ ْ ‫ال‬ ِ‫ه‬ِ‫ام‬َ‫ه‬ْ‫ب‬ِ‫إ‬ َ‫ن‬ ِ‫اط‬َ‫ب‬ ‫ى‬ َ ‫ن‬ ْ‫م‬َ‫ض‬َ‫ر‬ْ‫ع‬ َ ‫أ‬ َ‫ب‬ ِ‫ض‬ َ‫ح‬ِ‫ر‬ َ ‫ف‬ ‫ا‬ َ ‫ذ‬ِ‫إ‬َ‫و‬ ، َ‫اح‬ َ ‫ش‬ َ ‫أ‬َ‫و‬َّ‫ض‬ َ ‫غ‬َ‫ب‬ َّ ‫الت‬ ِ‫ه‬ ِ‫ك‬ ِ‫ح‬ َ ‫ض‬ ُّ‫ل‬‫ج‬ ، ‫ه‬ َ ‫ف‬ْ‫ر‬ َ ‫ط‬، ‫م‬ ُّ‫س‬ُّ‫ر‬ َ ‫ت‬ ْ ‫ف‬َ‫ي‬َ‫و‬ِ‫ل‬ ْ ‫ث‬ِ‫م‬ ْ‫ن‬َ‫ع‬ِ‫ب‬ َ‫ح‬ ْ ‫ال‬ِِ ‫ا‬ َ‫م‬ َ ‫َغ‬. " ‫بيده‬ ‫التعبير‬ ‫فى‬ ‫الجسد‬ ‫لَغة‬ ِ ‫يستخد‬ ‫كان‬ ‫عليه‬ ‫هللا‬ ‫صلوات‬‫انه‬ ‫يوضح‬ ‫وهذا‬. 10
  • 11. 11
  • 12. Second point: Do our nonverbal govern how we think and feel about ourselves. 12
  • 13. •Amy Cuddy •Social Psychologist •Institutions: Rutgers University, Kellogg School of of Management,Harvard Business Business School 13
  • 14. • Ammy Cuddy is a social psychologist. she studies prejudice, and I teach at a competitive business school, so it was inevitable that she would become interested in power dynamics. she became especially interested in nonverbal expressions of power and dominance. • what are nonverbal expressions of power and dominance? Well, this is what they are. So in the animal kingdom, they are about expanding. So you make yourself big, you stretch out, you take up space, you're basically opening up. It's about opening up. And this is true across the animal kingdom. It's not just limited to primates. And humans do the same thing. • So they do this both when they have power sort of chronically, and also when they're feeling powerful in the moment. And this one is especially interesting because it really shows us how universal and old these expressions of power are. This expression, which is known as pride 14
  • 15. 15
  • 16. 16
  • 17. 17
  • 18. •Jessica Tracy • Associate Professor • Core area: Social/Personality • The university of British Columbia 18
  • 19. • Jessica Tracy has studied. She shows that people who are born with sight and people who are congenitally blind do this when they win at a physical competition. So when they cross the finish line and they've won, it doesn't matter if they've never seen anyone do it. They do this. So the arms up in the V, the chin is slightly lifted 19
  • 20. 20
  • 21. What do we do when we feel powerless? We do exactly the opposite. We close up. We wrap ourselves up. We make ourselves small. We don't want to bump into the person next to us. So again, both animals and humans do the same thing. And this is what happens when you put together high and low power. So what we tend to do when it comes to power is that we complement the other's nonverbals. So if someone is being really powerful with us, we tend to make ourselves smaller. We don't mirror them. We do the opposite of them. 21
  • 22. 22
  • 23. 23
  • 24. • Christine Lagarde (Managing Director of the International Monetary Fund) and former Greek Prime Minister Lucas Papademos 24
  • 25. Dr. Dana Carney DR. Ammy Cudy 25
  • 26. • So my main collaborator Dana Carney, who's at Berkeley, and Ammy Cudy really wanted to know, can you fake it till you make it? Like, can you do this just for a little while and actually experience a behavioral outcome that makes you seem more powerful? So we know that our nonverbals govern how other people think and feel about us. There's a lot of evidence. But our question really was, do our nonverbals govern how we think and feel about ourselves? 26
  • 27. 27
  • 28. 28
  • 29. 29
  • 30. And when she say minds, in the case of the powerful, what am we talking about? So she talking about thoughts and feelings and the sort of physiological things that make up our thoughts and feelings, and in this case, that's hormones. she look at hormones. So what do the minds of the powerful versus the powerless look like? So powerful people tend to be, not surprisingly, more assertive and more confident, more optimistic. They actually feel they're going to win even at games of chance. They also tend to be able to think more abstractly. So there are a lot of differences. They take more risks. There are a lot of differences between powerful and powerless people. Physiologically, there also are differences on two key hormones: testosterone, which is the dominance hormone, and cortisol, which is the stress hormone. So what we find is that high-power alpha males in primate hierarchies have high testosterone and low cortisol, and powerful and effective leaders also have high testosterone and low cortisol. So what does that mean? When you think about power, people tended to think only about testosterone, because that was about dominance. But really, power is also about how you react to stress. So do you want the high-power leader that's dominant, high on testosterone, but really stress reactive? Probably not, right? You want the person who's powerful and assertive and dominant, but not very stress reactive, the person who's laid back.30
  • 31. They decided to bring people into the lab and run a little experiment, and these people adopted, for two minutes, either high-power poses or low- power poses, and I'm just going to show you five of the poses, although they took on only two. So here's one. A couple more. This one has been dubbed the "Wonder Woman" by the media. So you can be standing or you can be sitting. And also here are the low-power poses. So you're folding up, you're making yourself small. This one is very low-power. When you're touching your neck, you're really protecting yourself. 31
  • 32. 32
  • 33. 33
  • 34. • This is what happens. They come in, they spit into a vial, for two minutes, we say, "You need to do this or this." They don't look at pictures of the poses. We don't want to prime them with a concept of power. We want them to be feeling power. So two minutes they do this. We then ask them, "How powerful do you feel?" on a series of items, and then we give them an opportunity to gamble, and then we take another saliva sample. That's it. That's the whole experiment. 34
  • 35. 35
  • 36. 36
  • 37. 37
  • 38. 38
  • 39. • But the next question, of course, is, can power posing for a few minutes really change your life in meaningful ways? This is in the lab, it's this little task, it's just a couple of minutes. Where can you actually apply this? Which we cared about, of course. And so we think where you want to use this is evaluative situations, like social threat situations. Where are you being evaluated, either by your friends? For teenagers, it's at the lunchroom table. For some people it's speaking at a school board meeting. It might be giving a pitch or giving a talk like this or doing a job interview. We decided that the one that most people could relate to because most people had been through, was the job interview.39
  • 40. • You know, so we were of course horrified, and said, Oh my God, no, that's not what we meant at all. For numerous reasons, no, don't do that. Again, this is not about you talking to other people. It's you talking to yourself. What do you do before you go into a job interview? You do this. You're sitting down. You're looking at your iPhone -- or your Android, not trying to leave anyone out. You're looking at your notes, you're hunching up, making yourself small, when really what you should be doing maybe is this, take power position 40
  • 41. • in the bathroom, right? Do that. Find two minutes. So that's what we want to test. Okay? So we bring people into a lab, and they do either high- or low-power poses again, they go through a very stressful job interview. It's five minutes long. They are being recorded. They're being judged also, and the judges are trained to give no nonverbal feedback, so they look like this. Imagine this is the person interviewing you.So for five minutes, nothing, and this is worse than being heckled. People hate this. It's what Marianne LaFrance calls "standing in social quicksand." So this really spikes your cortisol. 41
  • 42. • So this is the job interview we put them through, because we really wanted to see what happened. We then have these coders look at these tapes, four of them. They're blind to the hypothesis. They're blind to the conditions .They have no idea who's been posing in what pose, and they end up looking at these sets of tapes, and they say, "We want to hire these people," all the high-power posers. "We don't want to hire these people.We also evaluate these people much more positively overall." But what's driving it? It's not about the content of the speech. It's about the presence that they're bringing to the speech. Because we rate them on all these variables related to competence, like, how well-structured is the speech? How good is it? What are their qualifications? No effect on those things. This is what's affected. These kinds of things. People are bringing their true selves, basically. They're bringing themselves. They bring their ideas, but as themselves, with no, you know, residue over them. So this is what's driving the 42
  • 43. 43
  • 44. 44
  • 45. 45
  • 46. 46
  • 47. 47
  • 48. 48
  • 49. 49
  • 50. 50
  • 51. 51