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Employee Incentives &
       How to
    Pay for Them




                 Spring 2011
a clear problem
•   Medicaid funding is on a path of, at
    best, staying where it is, which is about
    10% less than 4 years ago;

•   therefore, the pool of dollars to fund the
    workforce is dwindling.

•   Since people work for money, the financial
    incentives we can offer workers is also
    shrinking.
A Great Team

•   No Raises for over 2 years

•   No Health Insurance

•   No Retirement

•   No Career Ladder/Opportunity
16.5
              Declining Compensation

                                             Reimbursed
 16
                                             Rate
                                             Average Paid

15.5




 15




14.5




 14

       2006   2007   2008   2009   2010   2011
The Ideal Candidate
       will be...

seeking an opportunity to humbly
 serve others

   • kindly,
   • competently,
   • confidently;
The Ideal Candidate
       will be...
proficient in providing personal care

                   &

supportive with Activities of Daily
 Living

                   &

able to see people first.
The Ideal Candidate
       will be...



consistently detail oriented;
The Ideal Candidate
       will be...

a mature,
team player
committed to a service
mentality of care.
The Ideal Candidate
        will be...

•seeking and offering kindness and a willingness
to learn;

•proficient in care and service.
•reliable;
•someone you want to work with.
Four Traits of The Ideal
        Worker

•Kindness and Courtesy
•Skills
•Reliability
•Teamwork
All Four Needed

•   Just as we know what works, we also know
    what doesn’t work;



•   When a person isn’t performing well in any
    ONE of these areas, none of the others is
    as strong as it might be.
Let’s Care about these
        things
•   How we hire

•   How we train

•   How we support

•   How we encourage

•   How we keep the Merry Glen community
    going together.
Translating the

Traits we Want

 into Action.
Things to Manage

•   New Hire Training

•   Continuing Training

•   Bonuses and Benefits

•   Other Incentives
New Hires
                (Draft)
•   Most Difficult to Pass

•   Assigned Mentor

•   Must be approved by

    •   Team

    •   Management

    •   Families
Reviewed at 90 Days

•   May be renewed another 90 days, once

•   Upon approval, Full Member of team

•   Bonus of Cash/?
Continuing Training/
        Annual Review

•   At 1 year from date of hire, 9 months since
    passing Entry

•   Reviewed by Self, Team, Management

•   Annual bonus/?
At Two Years


•   Reviewed by Self, Team, Management

•   Annual bonus/?
At Three Years

•   Reviewed by Self, Team, Management

•   Annual bonus/?

•   Sabbatical/Intensive Training with training
    back to Merry Glen/larger community
Bonus Compensation

•   Increased pay without increased base
    wages

•   Link Performance and Longevity to
    Compensation

•   In addition to possible end of year

•   Family Input
Puts Incentives in Right
         Place
•   Encourages and Rewards
    Excellence AND Longevity

•   Gives staff something to strive for

•   Allows non-ISS rewards that can
    grow and be managed
    independently

•   Changes the Culture
Employee Support
           Fund
•   Employee support is as valuable as Capital
    support

•   Solicit contributions to this specific effort

•   Create a sustainable Fund for the long
    haul

•   Positions MG as different in the workplace
Board Action Request
•   Create small committee (executive
    committee?), empowered to act, to work
    out details

•   Focus fund-raising on this Fund for next
    couple of years

•   Support/contributions from Families
Excellent People
prefer to work with
  other Excellent
      People

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Board Presentation June 2012

  • 1. Employee Incentives & How to Pay for Them Spring 2011
  • 2. a clear problem • Medicaid funding is on a path of, at best, staying where it is, which is about 10% less than 4 years ago; • therefore, the pool of dollars to fund the workforce is dwindling. • Since people work for money, the financial incentives we can offer workers is also shrinking.
  • 3. A Great Team • No Raises for over 2 years • No Health Insurance • No Retirement • No Career Ladder/Opportunity
  • 4. 16.5 Declining Compensation Reimbursed 16 Rate Average Paid 15.5 15 14.5 14 2006 2007 2008 2009 2010 2011
  • 5. The Ideal Candidate will be... seeking an opportunity to humbly serve others • kindly, • competently, • confidently;
  • 6. The Ideal Candidate will be... proficient in providing personal care & supportive with Activities of Daily Living & able to see people first.
  • 7. The Ideal Candidate will be... consistently detail oriented;
  • 8. The Ideal Candidate will be... a mature, team player committed to a service mentality of care.
  • 9. The Ideal Candidate will be... •seeking and offering kindness and a willingness to learn; •proficient in care and service. •reliable; •someone you want to work with.
  • 10. Four Traits of The Ideal Worker •Kindness and Courtesy •Skills •Reliability •Teamwork
  • 11. All Four Needed • Just as we know what works, we also know what doesn’t work; • When a person isn’t performing well in any ONE of these areas, none of the others is as strong as it might be.
  • 12. Let’s Care about these things • How we hire • How we train • How we support • How we encourage • How we keep the Merry Glen community going together.
  • 13. Translating the Traits we Want into Action.
  • 14. Things to Manage • New Hire Training • Continuing Training • Bonuses and Benefits • Other Incentives
  • 15. New Hires (Draft) • Most Difficult to Pass • Assigned Mentor • Must be approved by • Team • Management • Families
  • 16. Reviewed at 90 Days • May be renewed another 90 days, once • Upon approval, Full Member of team • Bonus of Cash/?
  • 17. Continuing Training/ Annual Review • At 1 year from date of hire, 9 months since passing Entry • Reviewed by Self, Team, Management • Annual bonus/?
  • 18. At Two Years • Reviewed by Self, Team, Management • Annual bonus/?
  • 19. At Three Years • Reviewed by Self, Team, Management • Annual bonus/? • Sabbatical/Intensive Training with training back to Merry Glen/larger community
  • 20. Bonus Compensation • Increased pay without increased base wages • Link Performance and Longevity to Compensation • In addition to possible end of year • Family Input
  • 21. Puts Incentives in Right Place • Encourages and Rewards Excellence AND Longevity • Gives staff something to strive for • Allows non-ISS rewards that can grow and be managed independently • Changes the Culture
  • 22. Employee Support Fund • Employee support is as valuable as Capital support • Solicit contributions to this specific effort • Create a sustainable Fund for the long haul • Positions MG as different in the workplace
  • 23. Board Action Request • Create small committee (executive committee?), empowered to act, to work out details • Focus fund-raising on this Fund for next couple of years • Support/contributions from Families
  • 24. Excellent People prefer to work with other Excellent People

Editor's Notes

  1. Sees the world as a place that’s bigger than oneself. Working at Merry Glen gives us a chance to belong to something important every day we come to work. Most people don’t get that in their work. Employees who recognize the servant nature of what we do, the drive for increasing skill is part of a larger calling. It sounds corny in this day and age, but there aren’t many places you can work where what you do makes a true difference in somone’s life every single day you come to work. Do you remember the checker’s name the last time you went to the store?