Unemployment rose dramatically in the UK throughout the 1970s and 1980s, hitting over 3 million by 1983, with Northern Ireland, Northern England, and Scotland seeing especially high rates of over 20%. The song "Take a Letter Miss Jones" from the play depicts the difficult conditions faced by working class people in industrial cities like Liverpool during this time. The writer uses the interaction between a secretary and her boss, Mr. Lyons, to showcase the divide between social classes and convey the message that the working classes were struggling while others prospered.