Blaise Grimes-Viort (eModeration): How To Scale A Global Community Tea

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The document discusses how to scale a global community management team. It covers challenges with traditional approaches and time tracking importance. It also discusses task identification, splitting tasks, functional diagrams, and translating data into usable information. The goal is to build a sustainable process through recognized methodologies, central documentation, and continuous improvement.

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Blaise Grimes-Viort
VP, Social Media Services
How to scale a global
community team
Sprint Europe 2015

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Traditional approaches

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What does tracking our time tell us

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Why they should be split

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Newton’s first law of motion

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Newton’s second law of motion

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Newton’s third law of motion

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Two types of functions

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Example functional diagram

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Translating into usable data

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Inverting the pyramid

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Steps to actionable data

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Central documentation

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Continuous improvement

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The ideation process
Ragesoss

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Recognised methodologies

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© eModeration Limited 2015. This document is the intellectual property of eModeration Limited and may not be duplicated or disclosed to any
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Thank you for listening!
Follow me: @BlaiseGV

Sistema de gestión y orientación indicado para empresas que operen como agencias de colocación o gestionen bolsas de empleo (orientación, formación, búsqueda o mejora laboral) Es un software diseñado para la gestión integral del servicio de orientación y formación, con gestión y evaluación de competencias, portal del candidato, generación automática de informes XML para el SEPE, entre otras funcionalidades.

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