BISMART Bihealth. Microsoft Business Intelligence in health Vision & Strategy

2. Microsoft's Tenets for Health Technology

3. Aligned with Customer Priorities

4. Microsoft in Health
The State of Business Intelligence in Health
Microsoft Business Intelligence in Health
Summary & Next Steps

6. Today's Reality for Most Organizations
Unfamiliar tools inhibit adoption and use

7. Turning Information Into Knowledge
• Combining Multiple Data Sources
• Operational
• Financial
• Clinical
• Graphical Information
• Dashboards, Scorecards,
Key Performance Indicators
• Right Information, Right Time, Right Format
• Personal, Team, Organizational

9. Microsoft in Health
The State of Business Intelligence in Health
Microsoft Business Intelligence in Health
Summary & Next Steps

10. Better Efficiency
Improving organizations by
providing business insights to
all employees leading to better,
faster, and more
relevant decisions
TACTICAL
Right Right Right
Information Time Format

11. Microsoft Business Intelligence
Get more out of products you already own
Familiar User Experience
• Self-service Access and Insight
Business User Experience
• Data Exploration and Analysis
• Predictive Analysis
• Data Visualization
• Contextual Visualization
Integrated Content and Collaboration
Business Collaboration Platform • Thin Clients
• Dashboards
• BI Search
• Content Management
• Compositions
Data Infrastructure and BI Platform Data Infrastructure
and BI Platform
• Analysis Services
• Reporting Services
• Integration Services
• Master Data
• Data Mining Services
• Data Warehousing

12. SharePoint 2010
The business collaboration platform for the Enterprise and the Web

13. Empowering the End User
Introducing PowerPivot for Excel
Enable users to perform self-service
analysis and intuitively build their
own BI solutions
Allow users to interactively explore
and perform calculations on large
data sets
Integrate data from multiple sources
Minimize dependence on IT support

14. Powerful Personal Analysis Tools
Drive personal productivity and insight
Easier navigation with Slicers
Improved formatting and charts

15. Self-service Reporting
Empower end users to author reports
Provide highly flexible layout options
Report Builder 3.0
• Familiar Microsoft Office
interface
• Intuitive report wizards and
reusable report
components
• Powerful query designer
• Flexible layout options with
rich visualizations
• Support of all data sources,
including SharePoint lists
and PowerPivot

16. Rich Visualizations
Deliver more insight with geospatial mapping of BI data
Choose the right graphic to illuminate answers and trends
Maps Sparklines and Graphs  Mapping, routing, and
Databars custom shapes
 Integration with Bing Maps
 Visualize data within a
single cell
 Dynamically segment and
filter data
 Display data using
interactive and dynamic
PivotChart

17. Share Insights
Get a common view of organizational performance
Refresh workbook data manually
or automatically
Get access to unlimited data secured in
SharePoint with PowerPivot
Publish and share rich
workbooks to SharePoint
Get the same rich fidelity with a Web
browser, including Ribbon and Excel
functions

18. Microsoft Leads in BI
“Magic Quadrant for Business Intelligence
Platforms”, 29 January 2010 Rita L.
Sallam, Bill Hostmann, James
Richardson, Andreas Bitterer
The Magic Quadrant is copyrighted January 29, 2010 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific
time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or
service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a
research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability
or fitness for a particular purpose.
The Magic Quadrant graphic was published by Gartner, Inc., as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available
upon request from Microsoft.

19. Examples

23. Accenture Revenue Cycle Business Intelligence
Revenue Cycle Operational Scorecard
Trend from Previous Week
Revenue Cycle - Key Operational Metrics / Timeframes Positive Trend
Negative Trend
PATIENT ACCESS
Scheduling / Pre-Registration Registration /
Service Time of Service
Medical Necessity (Insurance / Eligibility
Verification) Authorization Collections
· % of Patients · % of Patients Pre- · % of Scheduled · Front End Collections Rate CHARGE CAPTURE
Scheduled Registered Prior to Service Appointments Authorized (% of Patient Liability
collected through day of & DOCUMENTATION
· % of Walk-In · % of Unscheduled Patients · % of Pre-Registered arrival)
Patients Verified within 24 Hours Patients Authorized
· Charge Posting Timeframe
· Pre-Registration Days Out
REVENUE CYCLE OPERATIONAL METRICS / TIMEFRAMES
Charge Capture
· Discharge to $0 Balance · Denial Reason by Volume · Discharge to Bill Submit
Resolution Timeframe Timeframe
· Bill Submit to Insurance · Transcription Timeframe
· Bill Submit to $0 Balance Payment Timeframe · Bill Drop to Bill Submit
Resolution Timeframe Timeframe · Coding Timeframe
· Bill Submit to Patient Payment
Timeframe
Clinical
1.0 sdfgd
1.1 sdfgdfgdfgfg
1.2 dsfgdfguyth
Summary: Benexxxxxxx
$43,242.00
$5,643.00
Documentation
1.3 ghd $8,654.00
1.4 Printing of Forms $333.00
Subtotal $234.00
65
2.0 Additional Revenue 66
2.1 Denied days, acute $636.00
2.2 Lost charges $4,577.00
2.3 Decrease AR days $55.00
Subtotal $6.00
3.0 Clinical and Operations Staffing
3.1 fsdfasf $633.00
3.2 asfd $77,766.00
asdf $45.00
dfhfdhfgh $7,877.00
3.3 sdfhfghfs $5,443.00
3.4 ertertertget $555.00
sdfgdg $5.00
sdfgdg $55.00
sdsdfg $29,353.00
sdfgdg $43.00
s $6.00
>Pharmacy $24,806.00
Account >WCBC
>Dietary
3.5 ADT Training/Orientation
$636.00
$6.00
$34,896.00
Pre-Billing /
Subtotal $65.00
$65.00
Resolution
ADFADFSF $305.00
Collections / Billing
($0 Balance)
Denial Management
PATIENT FINANCIAL SERVICES
Copyright © 2010 Accenture All Rights Reserved.

30. Branded, Personalised
Portal to Improve
Uptake of Childhood
Immunisations and
Vaccinations

31. Data Quality
How good is the data?
What data is missing?
What specific records need
to be reviewed?

32. Measuring data
quality by multiple
dimensions

33. Performance by
Group Practice and
Individual GP

34. Reduced Data
Availability by 9
Months

40. SharePoint Intranet Portal

41. Business Intelligence

42. Patient Care - Hypertension

43. Patient Care - Diabetes

44. Healthcare Trust Boosts Vaccinations
Using Business Intelligence Solution
Situation Solution Benefits
A lack of data integration Microsoft® business intelligence • More accurate
reduced Wandsworth’s ability technologies were added to an data management.
to meet government targets, existing data management • 5% Increase in MMR
particularly in key programs system to improve the authority’s Vaccination Rates in 10 weeks.
such as child vaccination and insight into vaccination rates. • GPs are paid more quickly.
immunization.

45. Clalit Health Services
Situation Solution Benefits
Clalit wanted to upgrade its Clalit upgraded its Enterprise BI • KPI’s for 60 medical conditions
2.7 terabyte business Data Warehouse to SQL Server allowing for measurement of
intelligence data warehouse 2008 Enterprise Edition to staff performance
to enhance query improve performance and take • 50% Improvement in
performance for 5,000 advantage of new features in performance without new
managers. SQL Server 2008. hardware

46. www.bismart.es
© 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or
trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as
of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of
Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation.
MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.