1. BILL FITZGERALD
31 Tarpon Court (856) 885-1190
Sewell, NJ 08080 bill_fitz@yahoo.com
SUMMARY
Seasoned professional with management, underwriting, product development, project management and
regulatory filing experience seeks opportunity to provide leadership and deliver results.
PROFESSIONAL EXPERIENCE
SELF-EMPLOYED, Sewell, NJ 2014-Present
Product Resale
Sourced product (tools, electronics, musical instruments, home décor and home improvement
products) at auction where national retailers liquidate special order returns, shelf-pulls, discontinued
items and excess inventory in large lots.
Processed and warehoused inventory.
Marketed products for resale through local (Craigslist, Facebook) and eBay distribution channels.
ACE RECREATIONAL MARINE INSURANCE, Philadelphia, PA 2008-2013
Product Development Manager / Project Manager
Responsibility Statement:
Performed competitive intelligence analysis of recreational marine marketplace and products.
Evaluated ACE product offerings for clarity, consistency, ease-of-use and regulatory compliance.
Created SWOT analysis, relational database queries and production reports.
Formatted and edited regional report submissions for presentation to senior management.
Facilitated departmental stakeholder meetings to identify and prioritize product development needs.
Performed project management responsibilities for product development related efforts.
Drafted and obtained legal approval for all policy product language changes.
Managed state regulatory filings process of Product (Form) and Pricing (Rate/Rule).
Composed and published bulletins, best practices, manual addendums and revisions.
Planned and facilitated seminars and webinars for internal and distribution channel stakeholders.
Collaborated on creation of advertisement, sales aides and marketing communication pieces with
corporate advertising specialists and external advertising agency vendors.
Designed, created and implemented dynamic (fillable) forms, applications and questionnaires in
Adobe Lifecycle and M.S. Office Suite to improve user experience and promote efficient data
transfer to systems.
Achievements:
Proposed, planned and implemented elimination of pre-printed policy jackets in favor of electronic
policy distribution. This change improved operational efficiency, reduced carbon footprint, and
realized over $250,000 in annual savings for ACE plus additional savings downstream in the
distribution channel.
Project lead responsible for drafting and editing three new and three existing policy products.
Revision of policy endorsement form language for integration all ACE Recreational Marine policies.
2. PAGE 2 WILLIAM FITZGERALD
856-885-1190
ACE RECREATIONAL MARINE INSURANCE, Cherry Hill, NJ 1999-2008
Assistant Vice-President / Underwriting Manager, Mid-Atlantic Region
Responsibility Statement:
Consistently exceeded annual sales quota (premium revenue).
Managed a team of four underwriters (inside sales) and four customer service employees.
Performed underwriting on accounts beyond the authority of production underwriters.
Collected and formatted competitive intelligence with action proposals for senior management.
Fostered customer loyalty through relationship marketing to external stakeholders. These efforts
included participating as a trade show exhibitor, event sponsorship, client entertainment, attending
and guest speaking at trade seminars, client presentations, outside sales calls to agencies, boat
builders, OEM factories and dealerships. Through open communication and providing information
directly suited to their needs, built positive business relationships throughout the marketing channel.
Achievements:
Project During my tenure as underwriting manager, territory sales revenue consistently exceeded growth
objectives ($7.6MM in 2000 to approximately $25MM in 2007.
Project manager for a new product development project from identifying market needs through
product launch phase.
EDUCATION
M.S., Marketing, Drexel University, Philadelphia, PA
B.S., Business Administration, Arcadia University, Glenside, PA
PROFESSIONAL DEVELOPMENT
Project Management Boot Camp
Consultative Selling
SOFTWARE PROFICIENCY
Microsoft Office Suite Microsoft Visio
Adobe Livecycle Designer Microsoft Project
Relational Database Query Software WBS ChartPro
COMMUNITY ACTIVITIES
Alex’s Lemonade Stand Foundation for Childhood Cancer: 2014 Volunteer of The Year Award
Assistant Coach: Intramural Baseball and Travel Softball
www.linkedin.com/in/billfitzgerald1