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Big G Express 100% Employee Owned Trucking Company
- 1. www.BIGGEXPRESS.com it’s on our way. the extra mile. SCAC: BGXP MC: 282266 FEIN: 62-1581593 US DOT: 580685 DOT Rating: Satisfactory D&B: 943350025 SAFETY INTEGRITY SERVICE TEAMWORK ACCOUNTABILITY 100% Employee Owned P.O. Box 1650, Shelbyville TN, 37162 Telephone: (800) 684-9140 OUR DRIVING VALUES OUR MISSION The employee owners of Big G Express strive to provide business excellence for customers through an uncompromising commitment to safety, service, technology and integrity. Our services and solutions will meet and exceed customer expectations with a passion for performance and teamwork.
- 2. G G G G G TERMINALS: DROP YARDS: SERVICE AREA MAP G G G G G GHuntsville, Alabama Jacksonville, Florida Orlando, Florida Atlanta, Georgia Chicago, Illinois Indianapolis, Indiana Louisville, Kentucky Boston, Massachusetts St. Louis, Missouri Somerset, New Jersey Charlotte, North Carolina Colombus, Ohio Allentown, Pennsylvania Carlisle, Pennsylvania Greenville, South Carolina Knoxville, Tennessee Memphis, Tennessee Morristown, Tennessee Nashville, Tennessee Shelbyville, Tennessee Dallas, Texas Houston, Texas Richmond, Virgina Milwaukee, Wisconsin www.BIGGEXPRESS.com
- 3. Big G Express is 100% employee owned, asset-based truckload carrier, headquartered in Shelbyville, Tennessee. With 500 tractors and over 1,300 trailers, we provide general commodity, irregular route, and dry van truckload services to nationwide customers. By using state-of-the art equipment and the latest technologies, our trucking services and our employee-owners drive our success. WE’RE ALL IN THIS TOGETHER Our employees are also owners, invested in the success of our customers. As a result, we go the extra mile to adhere to industry leading safety practices and promote efficiency and quality. Big G’s ESOP enables every executive, driver and support staff to share in the rewards, and the responsibilities, of ownership. Which literally means that each of us succeeds when our customers succeed. CUSTOMER SERVICE Our customers benefit because of our dependable, on-time success rate, our asset-based truckload services, and our commitment to investing in the best technologies. HIGH QUALITY EQUIPMENT We maintain a fleet of late model tractors that we put through a rigorous maintenance program to ensure our trucks, and your shipments, arrive safely. SAFETY Safety is more than a department at Big G Express, it is ingrained in our culture. We focus on continuous training and awareness to make safety a priority throughout our company. SUSTAINABILITY Our continuous efforts to reduce our carbon footprint has resulted in a three time award winner of the TTA Clean Diesel Leadership Award. We are proud to be a Smartway Transport Partner. TECHNOLOGY We invest in the latest technologies to ensure our customers’ success. On-board communications technology and satellite tracking provides a rolling ETA and instant access to freight location. STABILITY We have a tremendous amount of experience in the transportation sector. So much so, stock valuation has substantially increased over the past couple years. “Big G is truly an organization with a big heart for THEIR internal and external customers.” we are INDUSTRY LEADERS. PERIOD. From safety to technology, delivery to customer service, we lead the way in our industry. RELIABILITY. On time delivery is something you can count on when you work with Big G Express. PROUD TO BE AN employee owned COMPANY GOING THE EXTRA MILE SINCE 1995 EMPLOYEE OWNERSHIP www.BIGGEXPRESS.com
- 4. LEADERSHIP GROUP AFTER HOURS CONTACTEVENINGS AND WEEKENDS 931-684-9140/800-684-9140 Ext.0 Jere Caplenor,VP CustomerService jerecaplenor@biggexpress.com Ext: 5861 Kristi Seibers,VPSafety kristiseibers@biggexpress.com Ext: 3203 GregThompson,VP Operations gregthompson@biggexpress.com Ext: 3185 Teresa Crosslin,VP Finance/ Administration teresacrosslin@biggexpress.com Ext: 3155 Customer Service Hours of Operation 6:30 am to 5:00 pm CST Extended Customer Service Hours Tues – Fri until 7 pm CST Sat 7 am to 4 pm Ext 7007 After Hours 24/7 Dispatch Call 1-800-684-9140 press 0 for Assistance Online Load Tracking and Document Retrieval available online. Contact your sales representative for more information. Customer Service Manager, Melisa Crockett Cell: 615-648-2917 Director of Operations, Larry Holmes Cell: 615-587-7686 Director of Sales, Bill Putman Cell: 615-426-5298 VP of Customer Service, Jere Caplenor Cell: 615-925-9905 VP of Operations, Greg Thompson Cell: 931-580-3490 VP of Sales, Ron Moulden, Cell: 615-542-2200 RandyVernon,President randyvernon@biggexpress.com Ext: 3189 KerryKnight,GeneralManager kerryknight@biggexpress.com Ext: 3513 Ron Moulden,VP Sales ronmoulden@biggexpress.com Ext: 3240 Tim Tipps,VPMaintenance timtipps@biggexpress.com Ext: 3207 Ryan Steagall,VP IT ryansteagall@biggexpress.com Ext: 3177 www.BIGGEXPRESS.com
- 5. customer SERVICE Jere Caplenor VP of Customer Service jerecaplenor@biggexpress.com Ext 5861 Melisa Crockett Customer Service Manager melisacrockett@biggexpress.com Ext 5855 Jamie Pierce National Accounts jamiepierce@biggexpress.com Ext 7014 Elizabeth Waller Extended Coverage elizabethwaller@biggexpress.com Ext 7007 WestTN/West Erica Holley ericaholley@biggexpress.com 800-684-9140 Ext 7005 OH/MI/IL/WI/WV LisaOakley lisaoakley@biggexpress.com 800-684-9140 Ext 7000 IN/KY Bryan Williams bryanwilliams@biggexpress.com 800-684-9140 Ext 7008 Stephanie Marsh stephaniemarsh@biggexpress.com 800-684-9140 Ext 7001 East TN Anthony Tester anthonytester@biggexpress.com 800-684-9140 Ext 7011 FL/GA/S.AL Bob Cain bobcain@biggexpress.com 800-684-9140 Ext 7012 SC/NC/S.VA Jo Parker joparker@biggexpress.com 800-684-9140 Ext 7003 TN/N.AL/S.KY Gail Nichols gailnichols@biggexpress.com 800-684-9140 Ext 7002 Kelly Gilley kellygilley@biggexpress.com 800-684-9140 Ext 7010 Erica Riddle ericariddle@biggexpress.com 800-684-9140 Ext 7009 Christine Wetherington christinewetherington@biggexpress.com 800-684-9140 Ext 7013 Northeast Paula Kennedy paulakennedy@biggexpress.com 800-684-9140 Ext 7006 Brett Bagwell brettbagwell@biggexpress.com 800-684-9140 Ext 7015 www.BIGGEXPRESS.com