Tim Willoughby




Big Data   Open Data      Big Costs?
                ISA
           24th October
Gartner Top 10 for 2012 -
             • Released today by
               Forbes
What has Cloud ever done for us?




   Apart from Scale, Speed, Agility, Low Cost,
   Enterprise Adoption, Enterprise Mapping, Open
   Data, Standards, Google, API’s, etc
   Open Street Maps, Map Servers,
GIS - More than just Location, Spatial Analysis and wider adoption now possible
                                                                                  3
How Much Data do you create?
How much data to you create?
Retailers..
• Assign each shopper a unique code - keeps tabs
  on everything they buy.
  –   If you use a credit card or a coupon,
  –   or fill out a survey,
  –   or mail in a refund,
  –   or call the customer help line,
  –   or open an e-mail we’ve sent you
  –   or visit our Web site,
  –   we’ll record it and link it to your ID,”
• “We want to know everything we can.”
• “Cool is one click away from Creepy” (Fjord)
Your Demographic They Have or can get
• You
    o your age,
    o whether you are married, or got divorced
    o and have kids, Your ethnicity,
• Where you live , the year you bought (or lost) your house, whether you’ve
  moved recently,
    • The number of cars you own.
    • Distance to nearest Outlet,
• Worth
    • Your estimated salary, if you’ve ever declared bankruptcy, Charity Giving
    • What credit cards you carry in your wallet
• Education, where you went to college,
• Career - job history,
• Online -what Web sites you visit., the magazines you read, reading habits,
    • The topics you talk about online,
• Likes- certain brands of coffee, cereal etc, political leanings,
Big Data goes with…
                      More Devices




More Access
      More Apps
             More Data…
4 Global Themes


                    Social


                    DATA


           Mobile            Cloud
Radical Change…

     Social has overtaken mobile ….




           Mobile Browsing has overtaken desktop…
Change…
With or Without the Owners / Shareholders
So far ICT has not fundamentally
        changed government
                                                • 1990s: lCT expected
                                                  to make government
                                                  more
                                                  transparent, efficient
                                                  and user oriented
                                                • 2005+: disillusion as
                                                  bureaucracy still in
                                                  existence
                                                • Can Mobile / Data
                                                  /Cloud Help?

Jane E. Fountain – Gov 1.0 – Just Replicating the Silos on the Internet
Goverment dont always Understand
     What the people Want?
What governments often Deliver
Open Government?

“If people don’t know what you’re doing, they
don’t know what you’re doing wrong”

“Jim Hacker”
Open Government (I980)
The World has changed…
Every day - you come across
                   multiple…
•   - Devices
•   - applications
•   - access points
•   - Networks
•   - Locations
•   - Servers
•   - Data types
•   - Data caches
•   - Service providers
•   - Operating systems
•   - Storage locations
•   - Encryption / security protocols..
My Smart Device is…. Very smart




                         Source : Peter Cochrane
It knows more
about me than
 my partner…




                Source : Peter Cochrane
Security is changing
• Security has to be appropriate
• Security has to be measured
• Can have things so secure that they are
  unusable.
Citizen Expectation Changed?

           Social
           Media
The More data we have… the less we
    (have time to) Understand it
Government as a Platform?
Mobile Development Spend is rapidly
 overtaking PC Development Spend
BIG DATA?




 Massive network of services: water, sewage, drains …
 Need to know asset location for planning and maintenance
 Many databases, varying accuracy and provenance
 Context
     Ongoing street openings p.a.
     Safety!
Typical Individual effort




many hours, one map
OpenStreetMap, 2012




200,000 contributors, one map
Our Lives are Different…
• We communicate on — Facebook, Chat, Twitter,
  MMS
• We Research Information — Blogs, eNews, Wiki,
  YouTube
• We Buy — eBay, Amazon, Dell, Deal Done, etc…
• We Travel - Tripadvisor, Flickr, RyanAir, Hotels,
• We Meet / Retate - Linkedln, FaceBook, Friends
• We Play – xBox, Playstation, Online games, ¡TV
• We expect the Government to fit into these
  paradigms too…
What is Big Data?
                       • Size beyond the ability of
                         commonly used software
                         tools
                       • Data growing challenges
                         • volume increasing
                         • velocity (speed of i/o)
                         • variety (data type/source)
                       • Examples:
                         computer tracking of
                         shipments, sales, suppliers, cust
                         omers, email, web traffic, social
                         network
From McKinsey Report
Why Now?. What is the Catalyst?
• People
  – Web sites with 300+ million unique visitors/month
     • Facebook
     • Google
     • YouTube
• Access
  – 1.2 Billion active mobile broadband subscriptions
• Commodity (community) Hardware
  – possibility for cost effective processing
Facts!
• “Data is a vital raw material of the information
  economy, much as coal and iron ore were in the
  Industrial Revolution.”
• “Mining and analyzing these big new data sets can
  open the door to a new wave of
  innovation, accelerating productivity and economic
  growth.”
• We can exploit Internet-scale data sets to uncover
  new businesses and predict consumer behavior and
      location data
  market shifts.     sales business data social network data
Think…
• NY Traffic
  – They have mountains of data
  – More Daily
  – Don’t Understand it, can’t use it
  – What is the True Cost of Data Mining
  – Systems, Software, Computers, Analysts, STORAGE
  – Are we collecting, collating, etc the Right Data
  – People being removed daily, replaced by machines
  – Need to Stand Back….
How to deal with Lots of data
•   7TB a Day for Twitter…
•   10,000 CD’s
•   5m Floppy
•   225GB during this talk…
•   How do you Store that…
•   HD Write Speed- 80mb/s…
•   24.3 Hrs to write 7TB….
•   Government Thinking is not in this space.. Yet..
Irish Government
• Decision – “All Government Invoices Published”
  – Election Manifesto
  – Election Promises
  – Programme for Government
• Action
  – None…
  – Fear, Bad Reactions, Data Quality,
Stakeholders
•   Private citizens
•   Activists
•   Coders
•   Entrepreneurs
•   NGO’s
•   Academics
•   Civil Servants
•   Gov Institutions
Which Apps?
• Government – Do not try to second guess what
  are useful applications!
• No one can predict what data to make open
  based on potential Apps.
• There are a huge number of apps available for
  smartphones. Impossible to guess a few years
  back.
• Put Data out there. Data as a platform for others
  to build on, as infrastructure.
• Apps you will like and hate, but it’s not up to you.
Applications?
Where is Open Data delivering?
• Participation / empowerment
• Transparency, democratic control
• New and better Government products and
  services
• Impact measurement
• Efficient and Effective Government
• Data Journalism (Guardian Services)
• New knowledge / real innovation
The Internet of Things
            Cars, Planes, Cameras,
Roads, Pipes, Public Cameras, Traffic Lights, Car
  Parks, Pharma and Farms – over 1 Trillion
Smart Local Government?
Mass increase in new net devices

     • Move to digital controls     Wireless
                                  integration
     • Network standards
        – TCP/IP
          communications
        – Wireless
          communications




60
Or Wizards




GIS is now
Mainstream
Water Meters
• Read the Meter
• View or Pay the Bill
• Compare the Usage to the
  Local or National
  Averages
• Look for areas of Savings
Roadworks
• Link to System – Online
  Road Works Control
  (OLRWC)
• License for Road
  Opening
• Cost of Reinstatement
  (Local Authority Usage)
• License for any Street
  usage.
Planning Applications
•   View Applications
•   Get notified of Changes
•   Make Comments
•   Make a Submission
•   Notify Local Authority
    of Issues?
Sports
•   What is available now
•   How do I get there
•   What if I have to Cancel
•   Pay for it now
Parking
• Select County
• Select Zone
• Select Price willing to
  pay?
• Where is the Cheapest
open source / open data / cloud
   the fix your street model
The Reality of
FixYourStreet
But all of these are static…..



                       But… would you
                       cross the road
                       based on 5 min
                       old information
Why Open Data
• Because the Data already belongs to everyone!
• Because there is Law, Inspire Directive - PSI
• It helps change the incentives, from Fail Big, Fail Slow to
  Fail Small, Fail Fast, and Fail Forward (Innovation – More
  eyes)
• Open Data will allow issues/problems to be seen, making
  them less likely to be repeated (learning from other people’s
  failures)
• Open Data use can allow Incremental Innovation: - stand on
  the shoulders of giants. Don’t reinvent the wheel — use or
  improve someone else’s
• Open Data quality can be increased over time — use and
  reuse by other people and combining with other data
  identifies (and helps solve) quality issues far more quickly
  and cheaply than internal checking
How do we measure Success?
•   Usage and Apps
•   Critical Mass of Companies
•   Search Results (Bing and Google Interested)
•   Business Committed to OD
•   Laws (Prison for breaking them)
•   If Open Data doesn’t cause difficulty for the
    Publisher to seek excellence then it isn’t
    working
Where next - Augmented Reality

Bring together Big Data, Visualisation, GIS, GPS -
    Bringing Cloud, Social, Data and Mobile
                   together…
What is Augmented Reality?
Water Meter
Water Meter
Understand what are the Driving
                Forces…
• Government Focus
   – Understanding, Efficiency, Accountability
• Technology Innovation Focus
   – Data as a Platform, Semantic Web
• Reward Focus
   – Profit, Recognition
• Digitising Government Focus
   – Computerisation / Technology Drive
• Problem Solving Focus
   – New Skills needed to work on new Challenge
• Social / Public Sector / Enterprise
   – More Focussed Services
Conclusions
•   Change is constant
•   Cloud is the Future
•   Social is a Reality
•   Mobile is already taking over
•   Data has to keep up…
References
• We live in “Flat Land”
  – There is danger in
  making
  representations more
  seductive than the
  truth
• Envisioning
  Information - Tufte

Big Data, Open Data, Big Costs - tim willoughby

  • 1.
    Tim Willoughby Big Data Open Data Big Costs? ISA 24th October
  • 2.
    Gartner Top 10for 2012 - • Released today by Forbes
  • 3.
    What has Cloudever done for us? Apart from Scale, Speed, Agility, Low Cost, Enterprise Adoption, Enterprise Mapping, Open Data, Standards, Google, API’s, etc Open Street Maps, Map Servers, GIS - More than just Location, Spatial Analysis and wider adoption now possible 3
  • 4.
    How Much Datado you create?
  • 5.
    How much datato you create?
  • 6.
    Retailers.. • Assign eachshopper a unique code - keeps tabs on everything they buy. – If you use a credit card or a coupon, – or fill out a survey, – or mail in a refund, – or call the customer help line, – or open an e-mail we’ve sent you – or visit our Web site, – we’ll record it and link it to your ID,” • “We want to know everything we can.” • “Cool is one click away from Creepy” (Fjord)
  • 7.
    Your Demographic TheyHave or can get • You o your age, o whether you are married, or got divorced o and have kids, Your ethnicity, • Where you live , the year you bought (or lost) your house, whether you’ve moved recently, • The number of cars you own. • Distance to nearest Outlet, • Worth • Your estimated salary, if you’ve ever declared bankruptcy, Charity Giving • What credit cards you carry in your wallet • Education, where you went to college, • Career - job history, • Online -what Web sites you visit., the magazines you read, reading habits, • The topics you talk about online, • Likes- certain brands of coffee, cereal etc, political leanings,
  • 8.
    Big Data goeswith… More Devices More Access More Apps More Data…
  • 11.
    4 Global Themes Social DATA Mobile Cloud
  • 13.
    Radical Change… Social has overtaken mobile …. Mobile Browsing has overtaken desktop…
  • 14.
    Change… With or Withoutthe Owners / Shareholders
  • 16.
    So far ICThas not fundamentally changed government • 1990s: lCT expected to make government more transparent, efficient and user oriented • 2005+: disillusion as bureaucracy still in existence • Can Mobile / Data /Cloud Help? Jane E. Fountain – Gov 1.0 – Just Replicating the Silos on the Internet
  • 17.
    Goverment dont alwaysUnderstand What the people Want?
  • 18.
  • 19.
    Open Government? “If peopledon’t know what you’re doing, they don’t know what you’re doing wrong” “Jim Hacker” Open Government (I980)
  • 20.
    The World haschanged…
  • 23.
    Every day -you come across multiple… • - Devices • - applications • - access points • - Networks • - Locations • - Servers • - Data types • - Data caches • - Service providers • - Operating systems • - Storage locations • - Encryption / security protocols..
  • 24.
    My Smart Deviceis…. Very smart Source : Peter Cochrane
  • 25.
    It knows more aboutme than my partner… Source : Peter Cochrane
  • 27.
    Security is changing •Security has to be appropriate • Security has to be measured • Can have things so secure that they are unusable.
  • 28.
  • 29.
    The More datawe have… the less we (have time to) Understand it
  • 32.
    Government as aPlatform?
  • 33.
    Mobile Development Spendis rapidly overtaking PC Development Spend
  • 34.
    BIG DATA?  Massivenetwork of services: water, sewage, drains …  Need to know asset location for planning and maintenance  Many databases, varying accuracy and provenance  Context  Ongoing street openings p.a.  Safety!
  • 35.
  • 36.
  • 39.
    Our Lives areDifferent… • We communicate on — Facebook, Chat, Twitter, MMS • We Research Information — Blogs, eNews, Wiki, YouTube • We Buy — eBay, Amazon, Dell, Deal Done, etc… • We Travel - Tripadvisor, Flickr, RyanAir, Hotels, • We Meet / Retate - Linkedln, FaceBook, Friends • We Play – xBox, Playstation, Online games, ¡TV • We expect the Government to fit into these paradigms too…
  • 42.
    What is BigData? • Size beyond the ability of commonly used software tools • Data growing challenges • volume increasing • velocity (speed of i/o) • variety (data type/source) • Examples: computer tracking of shipments, sales, suppliers, cust omers, email, web traffic, social network From McKinsey Report
  • 43.
    Why Now?. Whatis the Catalyst? • People – Web sites with 300+ million unique visitors/month • Facebook • Google • YouTube • Access – 1.2 Billion active mobile broadband subscriptions • Commodity (community) Hardware – possibility for cost effective processing
  • 44.
    Facts! • “Data isa vital raw material of the information economy, much as coal and iron ore were in the Industrial Revolution.” • “Mining and analyzing these big new data sets can open the door to a new wave of innovation, accelerating productivity and economic growth.” • We can exploit Internet-scale data sets to uncover new businesses and predict consumer behavior and location data market shifts. sales business data social network data
  • 45.
    Think… • NY Traffic – They have mountains of data – More Daily – Don’t Understand it, can’t use it – What is the True Cost of Data Mining – Systems, Software, Computers, Analysts, STORAGE – Are we collecting, collating, etc the Right Data – People being removed daily, replaced by machines – Need to Stand Back….
  • 46.
    How to dealwith Lots of data • 7TB a Day for Twitter… • 10,000 CD’s • 5m Floppy • 225GB during this talk… • How do you Store that… • HD Write Speed- 80mb/s… • 24.3 Hrs to write 7TB…. • Government Thinking is not in this space.. Yet..
  • 48.
    Irish Government • Decision– “All Government Invoices Published” – Election Manifesto – Election Promises – Programme for Government • Action – None… – Fear, Bad Reactions, Data Quality,
  • 54.
    Stakeholders • Private citizens • Activists • Coders • Entrepreneurs • NGO’s • Academics • Civil Servants • Gov Institutions
  • 55.
    Which Apps? • Government– Do not try to second guess what are useful applications! • No one can predict what data to make open based on potential Apps. • There are a huge number of apps available for smartphones. Impossible to guess a few years back. • Put Data out there. Data as a platform for others to build on, as infrastructure. • Apps you will like and hate, but it’s not up to you.
  • 56.
  • 57.
    Where is OpenData delivering? • Participation / empowerment • Transparency, democratic control • New and better Government products and services • Impact measurement • Efficient and Effective Government • Data Journalism (Guardian Services) • New knowledge / real innovation
  • 58.
    The Internet ofThings Cars, Planes, Cameras, Roads, Pipes, Public Cameras, Traffic Lights, Car Parks, Pharma and Farms – over 1 Trillion
  • 59.
  • 60.
    Mass increase innew net devices • Move to digital controls Wireless integration • Network standards – TCP/IP communications – Wireless communications 60
  • 61.
    Or Wizards GIS isnow Mainstream
  • 62.
    Water Meters • Readthe Meter • View or Pay the Bill • Compare the Usage to the Local or National Averages • Look for areas of Savings
  • 63.
    Roadworks • Link toSystem – Online Road Works Control (OLRWC) • License for Road Opening • Cost of Reinstatement (Local Authority Usage) • License for any Street usage.
  • 64.
    Planning Applications • View Applications • Get notified of Changes • Make Comments • Make a Submission • Notify Local Authority of Issues?
  • 65.
    Sports • What is available now • How do I get there • What if I have to Cancel • Pay for it now
  • 66.
    Parking • Select County •Select Zone • Select Price willing to pay? • Where is the Cheapest
  • 67.
    open source /open data / cloud the fix your street model
  • 68.
  • 69.
    But all ofthese are static….. But… would you cross the road based on 5 min old information
  • 70.
    Why Open Data •Because the Data already belongs to everyone! • Because there is Law, Inspire Directive - PSI • It helps change the incentives, from Fail Big, Fail Slow to Fail Small, Fail Fast, and Fail Forward (Innovation – More eyes) • Open Data will allow issues/problems to be seen, making them less likely to be repeated (learning from other people’s failures) • Open Data use can allow Incremental Innovation: - stand on the shoulders of giants. Don’t reinvent the wheel — use or improve someone else’s • Open Data quality can be increased over time — use and reuse by other people and combining with other data identifies (and helps solve) quality issues far more quickly and cheaply than internal checking
  • 71.
    How do wemeasure Success? • Usage and Apps • Critical Mass of Companies • Search Results (Bing and Google Interested) • Business Committed to OD • Laws (Prison for breaking them) • If Open Data doesn’t cause difficulty for the Publisher to seek excellence then it isn’t working
  • 72.
    Where next -Augmented Reality Bring together Big Data, Visualisation, GIS, GPS - Bringing Cloud, Social, Data and Mobile together…
  • 73.
  • 76.
  • 77.
  • 79.
    Understand what arethe Driving Forces… • Government Focus – Understanding, Efficiency, Accountability • Technology Innovation Focus – Data as a Platform, Semantic Web • Reward Focus – Profit, Recognition • Digitising Government Focus – Computerisation / Technology Drive • Problem Solving Focus – New Skills needed to work on new Challenge • Social / Public Sector / Enterprise – More Focussed Services
  • 80.
    Conclusions • Change is constant • Cloud is the Future • Social is a Reality • Mobile is already taking over • Data has to keep up…
  • 81.
    References • We livein “Flat Land” – There is danger in making representations more seductive than the truth • Envisioning Information - Tufte