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Open Source in Local Government

          Tim Willoughby
              LGMA
Context

 • Local Authority Termination of Microsoft Enterprise
   Agreement
 • Potential for Open Source Across the Sector
 • Open Source Applications already in Use
Currently See 5 Themes

 •   Desktop Application Replacement
 •   Content Management System
 •   Document Management
 •   GIS
 •   Back Office
      • Telephony
      • BI
      • Development (Traditional, Apps)
What Are LGMA Doing?

 • Open Source Workshops
   • Open Mind
 • Open Source RFI
   • Inventory of Skills and Abilities

 • 5 Category areas
     •   CMS
     •   Doc Management / Case / CRM
     •   GIS
     •   Back Office
     •   Desktop Applications
Met with
•    Accenture               •   Indytech
•    Acquia (Drupal)         •   Infinity (Asterix)    • Provident
                                                         Technology
•    Alfresco                •   Interleaf
                                                       • pTools
•    Azucca                  •   Kerna
                                                       • Sage
•    Cloudware               •   LERO
                                                       • SecureLinux
•    Compass Informatics     •   MAC                   • SinglePoint
•    Digital Alchemy         •   Maithu                • Sirius
•    Digital Technology Mgmt •   Mentea                • Sord
•    Dublin City of Science  •   Microsoft             • SpanishPoint
•     eDocs                  •   Newgrove              • Tara Hill
•    Enovation               •   OHanlonO’Dowd         • Tascomi
•     iOl                    •   Open Source Solutions • Titan
•    IBM                     •   PMI                   • Triangle
•    IMGS                    •   Propylon
Local Authority Support

 • CMS (Drupal)
      • Cork, Fingal, Wicklow, South Dublin, Limerick City, LGMA….
 •   Doc Management / Case / CRM (Alfresco, Sugar, vTiger)
      • Meath, Leitrim, South Dublin, Cork County
 •   GIS (Open Layers, Map Server)
      • LGMA, Kildare, All
 •   Back Office (PF
     Sense, MySQL, PostGres, PostMail, Zarafa, etc)
      • Limerick City, South Dublin, Cork County, Fingal
 •   Desktop Applications (Libre Office, OpenProj, etc)
      • Galway City, Cork City, Limerick City, Cork County, Libraries
Everyone else is using Open source…..

                  •   More than half of all web servers (>91
                      million) run Apache (September, 2010)

 Cloud/SAAS
                  •   ~2.5 million total Alfresco downloads
                      (Alfresco, 2010)
 Applications     •   2 million Drupal downloads last year (2010)
                  •   2.5 million articles (in English alone) on
Developer Tools       wikipedia, the world's 8th busiest web site
                      according to Alexa (2010)
Web/App Server    •   6 million blogs hosted on wordpress.com
                      which Alexa ranks as #28 (2010)
   Database       •   Drupal and Joomla web sites handle more
                      traffic than 17 of the Fortune 20 corporate
     OS               sites (Burton Group, 2008)
Understand the French Definition of
Gratis v Libre
The Dual Open Source Approach
 • This approach offers the most potential to Local Government.
 • There are certain products in the Open Source Arena that follow the Dual
   Approach
     • Alfresco - Web Site Development and Presentation
     • eGroupware - Mail / Calendar / Contacts / Helpdesk
     • SugarCRM – CRM application
     • MySQL
     • ... And many more
 • Each of these solutions offer an Enterprise Application which costs
   similar or in the case of CRM more than the equivalent proprietary
   product
 • Each also offer a Community product which has no cost for the
   license, however, the costs for support, maintenance and bug fixes can
   be very high.
 • The only way to counteract this cost Risk is to become an active part of
   the community or share the risk across the whole Local Government
   Community
Why Consider Alternatives for Office Automation

 • Ease of access
 • Ability to collaborate
 • Open Platform (PC, Mac & Linux
   Compatibility)
 • Open Standard - Open Document Format -
 • Cost! MS Office 2007 / 2010 is €149 - €550
   per license.
Open Source Research and Learning to date

 • The Open Source Community is out there
 • There are Many, Many Open Source solutions
 • Open Source Successful projects are based around
   communities.
 • The route to success for Local Authorities is to mimic the
   Open Source Community model
 • There is an Opportunity now to look to adopt Open Source
License

 • There are upward of 71 open source licenses which fall
   into 3
   families:
 • Give me credit
 • Give me fixes
 • Give me everything

 • We do have to understand the differences and the
   potentials.
Open Source Lowering Barriers for Entrants

•Low cost and scalable infrastructure (Linux,
MySQL, Apache)
•Quality software available at no licenses cost
•Key software components available for
integration
•Can make changes to Open source code for
extra value
•Development and run time environments for
fast and iterative deployments (PHP, Perl,
Python, Ruby on Rails)
•Communities for instant help and fast
innovation cycles
•Open Source as a Engine for Web 2.0
What is Open Source
What is Open Source
In other words.. All technologies
Why Open Source?
How to Integrate Open Source into our IT strategy
  •Insist on Open Standards - Increases Agility
  - flexibility and responsiveness Evaluate Open
  Source and Commercial software options
  •Can use a mixture of open source and
  proprietary
  •Don’t need a separate Strategy—
  interoperability I migration considerations are
  important
  •Like all Software Solutions – have to Balance
  up-front costs against recurring costs
What do we have to do?

 • Understand the Community and Maturity of Open Source - Broad
     industry support are important
 •   Sustainable business models are critical
 •   Healthy ecosystem of Solution Providers and Business Partners
     essential
 •   Establish policies for working with Open Source software
 •   Educate company teams about OSS before they work with it
 •   Implement a management system to review, approve, and track the
     use of OSS inside the company, and contributions of company
     software assets to external OSS projects
 •   Understand Open Source Licensing – need to establish a process to
     help us understand the terms of the licenses and the procedures
     required to comply with them
 •   Make decisions based on both business and technical factors
Open Source attitudes and expectations…
             New Entrants     Technology
             Pushing limits
             Experimenting      Existing
             Demanding          Workforce
             Exploring
             Use any tool       Trying to keep up
                                Trying to change
                                Struggling

                                Given up
                                Going to die

                               Time
Open source in LGCSB


       •Pavement Management System / MapRoad
          •Open Layers
          •PostGres
          •Open Street Map
Map Data
•Aerial Photography
•MapRoads Road Networks
•OpenStreeMapping
•Routes, WPIs, Road
Programmes
Integration of new OSi Web Services




                      Time slider control to view Work Programme
                      Items and Routes for a limited range of years

                      Work Programme Items by Type and by
                      Phase
The World is changing
What are Other Governments doing?

 • The UK Government has agreed to:
     • consider Open source solutions alongside proprietary ones in IT
      procurements. Contracts will be awarded on a value for money
      basis
    • only use products for interoperability that support open standards
      and specifications in all future IT developments
    • seek to avoid lock-in to proprietary IT products and services.
 • Reasons –
    • 1. Cost Savings - Licensing Fees
    • 2. Solutions vs Software
    • 3. Speed to Deployment
    • 4. Cost Savings - IT Investments
    • 5. Open Source Standards & Security
Bristol City
Conclusions

 Can be fanatic or a zealot, but the show must go on
 A growing number of OSS Government communities across Europe
 Every migration to Open Source Software needs a change
  programme and TCO to justify it
 OSS need not be an all or nothing scenario nor the universal answer
  to IT future
 The higher the dependence on proprietary office productivity
  software the bigger the task to move to OSS
 Need to overcome the support issue

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Open source presentation to Cork County Council

  • 1. Open Source in Local Government Tim Willoughby LGMA
  • 2. Context • Local Authority Termination of Microsoft Enterprise Agreement • Potential for Open Source Across the Sector • Open Source Applications already in Use
  • 3. Currently See 5 Themes • Desktop Application Replacement • Content Management System • Document Management • GIS • Back Office • Telephony • BI • Development (Traditional, Apps)
  • 4. What Are LGMA Doing? • Open Source Workshops • Open Mind • Open Source RFI • Inventory of Skills and Abilities • 5 Category areas • CMS • Doc Management / Case / CRM • GIS • Back Office • Desktop Applications
  • 5. Met with • Accenture • Indytech • Acquia (Drupal) • Infinity (Asterix) • Provident Technology • Alfresco • Interleaf • pTools • Azucca • Kerna • Sage • Cloudware • LERO • SecureLinux • Compass Informatics • MAC • SinglePoint • Digital Alchemy • Maithu • Sirius • Digital Technology Mgmt • Mentea • Sord • Dublin City of Science • Microsoft • SpanishPoint • eDocs • Newgrove • Tara Hill • Enovation • OHanlonO’Dowd • Tascomi • iOl • Open Source Solutions • Titan • IBM • PMI • Triangle • IMGS • Propylon
  • 6. Local Authority Support • CMS (Drupal) • Cork, Fingal, Wicklow, South Dublin, Limerick City, LGMA…. • Doc Management / Case / CRM (Alfresco, Sugar, vTiger) • Meath, Leitrim, South Dublin, Cork County • GIS (Open Layers, Map Server) • LGMA, Kildare, All • Back Office (PF Sense, MySQL, PostGres, PostMail, Zarafa, etc) • Limerick City, South Dublin, Cork County, Fingal • Desktop Applications (Libre Office, OpenProj, etc) • Galway City, Cork City, Limerick City, Cork County, Libraries
  • 7. Everyone else is using Open source….. • More than half of all web servers (>91 million) run Apache (September, 2010) Cloud/SAAS • ~2.5 million total Alfresco downloads (Alfresco, 2010) Applications • 2 million Drupal downloads last year (2010) • 2.5 million articles (in English alone) on Developer Tools wikipedia, the world's 8th busiest web site according to Alexa (2010) Web/App Server • 6 million blogs hosted on wordpress.com which Alexa ranks as #28 (2010) Database • Drupal and Joomla web sites handle more traffic than 17 of the Fortune 20 corporate OS sites (Burton Group, 2008)
  • 8.
  • 9. Understand the French Definition of Gratis v Libre
  • 10. The Dual Open Source Approach • This approach offers the most potential to Local Government. • There are certain products in the Open Source Arena that follow the Dual Approach • Alfresco - Web Site Development and Presentation • eGroupware - Mail / Calendar / Contacts / Helpdesk • SugarCRM – CRM application • MySQL • ... And many more • Each of these solutions offer an Enterprise Application which costs similar or in the case of CRM more than the equivalent proprietary product • Each also offer a Community product which has no cost for the license, however, the costs for support, maintenance and bug fixes can be very high. • The only way to counteract this cost Risk is to become an active part of the community or share the risk across the whole Local Government Community
  • 11. Why Consider Alternatives for Office Automation • Ease of access • Ability to collaborate • Open Platform (PC, Mac & Linux Compatibility) • Open Standard - Open Document Format - • Cost! MS Office 2007 / 2010 is €149 - €550 per license.
  • 12. Open Source Research and Learning to date • The Open Source Community is out there • There are Many, Many Open Source solutions • Open Source Successful projects are based around communities. • The route to success for Local Authorities is to mimic the Open Source Community model • There is an Opportunity now to look to adopt Open Source
  • 13. License • There are upward of 71 open source licenses which fall into 3 families: • Give me credit • Give me fixes • Give me everything • We do have to understand the differences and the potentials.
  • 14. Open Source Lowering Barriers for Entrants •Low cost and scalable infrastructure (Linux, MySQL, Apache) •Quality software available at no licenses cost •Key software components available for integration •Can make changes to Open source code for extra value •Development and run time environments for fast and iterative deployments (PHP, Perl, Python, Ruby on Rails) •Communities for instant help and fast innovation cycles •Open Source as a Engine for Web 2.0
  • 15.
  • 16. What is Open Source
  • 17. What is Open Source
  • 18. In other words.. All technologies
  • 20. How to Integrate Open Source into our IT strategy •Insist on Open Standards - Increases Agility - flexibility and responsiveness Evaluate Open Source and Commercial software options •Can use a mixture of open source and proprietary •Don’t need a separate Strategy— interoperability I migration considerations are important •Like all Software Solutions – have to Balance up-front costs against recurring costs
  • 21. What do we have to do? • Understand the Community and Maturity of Open Source - Broad industry support are important • Sustainable business models are critical • Healthy ecosystem of Solution Providers and Business Partners essential • Establish policies for working with Open Source software • Educate company teams about OSS before they work with it • Implement a management system to review, approve, and track the use of OSS inside the company, and contributions of company software assets to external OSS projects • Understand Open Source Licensing – need to establish a process to help us understand the terms of the licenses and the procedures required to comply with them • Make decisions based on both business and technical factors
  • 22. Open Source attitudes and expectations… New Entrants Technology Pushing limits Experimenting Existing Demanding Workforce Exploring Use any tool Trying to keep up Trying to change Struggling Given up Going to die Time
  • 23. Open source in LGCSB •Pavement Management System / MapRoad •Open Layers •PostGres •Open Street Map
  • 24. Map Data •Aerial Photography •MapRoads Road Networks •OpenStreeMapping •Routes, WPIs, Road Programmes
  • 25. Integration of new OSi Web Services Time slider control to view Work Programme Items and Routes for a limited range of years Work Programme Items by Type and by Phase
  • 26.
  • 27. The World is changing
  • 28.
  • 29. What are Other Governments doing? • The UK Government has agreed to: • consider Open source solutions alongside proprietary ones in IT procurements. Contracts will be awarded on a value for money basis • only use products for interoperability that support open standards and specifications in all future IT developments • seek to avoid lock-in to proprietary IT products and services. • Reasons – • 1. Cost Savings - Licensing Fees • 2. Solutions vs Software • 3. Speed to Deployment • 4. Cost Savings - IT Investments • 5. Open Source Standards & Security
  • 30.
  • 32. Conclusions  Can be fanatic or a zealot, but the show must go on  A growing number of OSS Government communities across Europe  Every migration to Open Source Software needs a change programme and TCO to justify it  OSS need not be an all or nothing scenario nor the universal answer to IT future  The higher the dependence on proprietary office productivity software the bigger the task to move to OSS  Need to overcome the support issue