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LBS Research Series 
People Monitoring and 
Safety Solutions 
People Monitoring and Safety Solutions is the third 
consecutive report from Berg Insight analysing the latest 
developments on the people tracking markets in Europe 
and North America. 
This report in the LBS Research Series from Berg 
Insight provides you with 150 pages of unique business 
intelligence including 5-year industry forecasts and 
expert commentary on which to base your business 
decisions. 
This report will allow you to: 
Benefit from 30 new executive interviews with market 
leading companies. 
Identify key players on the European and North 
American people tracking solution market. 
Learn about the latest propositions from family locator 
service providers. 
Understand the opportunities and challenges on the 
mobile telecare alarm device market. 
Anticipate future drivers for uptake of mobile workforce 
management services. 
Predict future trends in lone worker protection services. 
Profit from updated regional market forecasts lasting 
until 2020. 
Berg Insight’s LBS Research Series 
What are the real business opportunities for LBS on the global market? Berg 
Insight’s LBS Research Series is a unique series of market reports published 
on a quarterly basis. Each title offers detailed analysis of the most interesting 
LBS topics such as LBS platforms, location-based advertising, mobile personal 
navigation services and location-enabled content services. Once per year we also 
publish a summary of our research with detailed forecasts for the major regions. 
www.berginsight.com 
Order now! 
Please visit our web site to order this 
report and find more information about 
our other titles at www.berginsight.com
LBS Research Series 
This report answers the following questions: 
What are the latest developments on 
the people tracking market? 
People monitoring solutions that enable third parties to locate a person 
were introduced in the late 1990s. Today, most people monitoring 
solutions rely on GNSS and mobile communication technologies to 
determine the location of a person and transmit the data to a third party. 
Technological advancements have enabled dedicated battery powered 
GPS locator devices suitable for the mass market to become a reality. 
There are also a vast number of people locator apps that leverage the 
growing installed base of GPS-enabled smartphones. 
Consumer-oriented people locator solutions range from family locator 
services that provide peace of mind for parents of children and teenagers, 
to solutions that assist caregivers of seniors and people suffering from 
various medical conditions. Family locator services that have been part 
of mobile operators’ LBS portfolios for many years – especially in the US 
– are now facing competition from free apps. The willingness to pay for 
operator services is declining as consumers’ awareness of free people 
locator apps has increased significantly in the past few years. Operators 
are therefore looking for additional revenues from related services, such 
as device management apps that monitor voice, data and app usage 
on children’s handsets. Besides family locator services, there are many 
location sharing services that have similar functionality but focus on 
slightly different needs and use cases by enabling the user to control 
exactly when the location is shared, with whom and for how long. There 
were an estimated 35 million active users of family locator and location 
sharing apps in Europe and North America at the end of 2013. 
Over the years, many companies have launched GPS-based locator 
devices for parents that want to locate their children and teenagers. The 
market has been slow to take off, initially due to low awareness, poor 
performance and high cost. Today, a handful companies have launched 
locator devices for small children that do not yet use mobile phones. 
Several of the new devices focus on ease of use and are designed to 
appeal to children. Another consumer-oriented segment with large 
potential is pet monitoring. There are more than twice as many pets in 
Europe and North America as there are children aged 0–18 years old. 
Most pet owners are very passionate about their animals and consider 
them as part of the family. There are now a handful companies that 
develop GPS-based locators aimed at creating peace of mind for owners 
of dogs and other larger pets. Many of these locator devices in addition 
3.0 
2.5 
2.0 
1.5 
1.0 
0.5 
0.0 
Million users 
2013 2014 2015 2016 2017 2018 2019 2020 
Year 
Workforce management users 
Lone worker protection users 
Handset-based mobile workforce management and lone worker protection 
service users (Europe and North America) 
measure the pet’s activity to enable health monitoring. The product 
category still suffers from lack of awareness among potential customers. 
The number of active users in Europe and North America reached about 
100,000 at the end of 2013. 
Several device vendors have started to address the needs of people 
caring for persons of all ages suffering from various medical conditions 
such as autism and other cognitive limitations, epilepsy and cardiac 
problems. Many of these companies are also addressing the market 
for systems that assist seniors living at home or in care homes. The 
assistance systems are commonly called telecare systems or social 
alarms in Europe and Personal Emergency Response Systems (PERS) 
in the US. Berg Insight estimates that there are already 6.7 million users 
of the first generation telecare systems in Europe and North America. 
The addressable market for the next generation mobile telecare systems 
is therefore large, even though the number of mobile telecare systems 
in use in Europe and North America had only reached an estimated 
200,000 units in Q2-2014. 
People locator solutions addressing the needs of business customers are 
available from companies in industries such as fleet and asset tracking, 
as well as IT and LBS specialists. Mobile workforce management 
services aim to improve operational efficiency and focus on managing 
individual employees. Cost savings can be achieved through better 
routing of employees as well as more efficient time verification and 
data collection in the field. Mobile workforce management is frequently 
part of fleet management solutions for commercial vehicles. However, 
many companies now adopt more or less standardised workforce 
management apps and services for smartphones. Industry sectors 
leading the adoption of workforce management solutions include 
construction, distribution and field services. Lone worker protection 
services primarily focus on ensuring the security of employees. Many 
lone worker protection services rely on dedicated GPS location devices 
featuring alarm buttons and man down detection sensors. Berg Insight 
forecasts that the number of users of workforce management and lone 
worker protection services in Europe and North America will grow from 
1.6 million in 2013 to 5.2 million in 2020. 
Which market segments adopt dedicated locator devices? 
What is the potential market size for mobile telecare alarms? 
How has the success of smartphones affected the family 
locator market? 
What is the current status on the pet locator market in Europe 
and North America? 
Who are the leading providers of mobile workforce 
management services? 
What is the potential market size for lone worker protection 
services? 
Are smartphones suitable for lone worker protection 
services?
Table of Contents 
Executive summary 
1 Overview of people location 
solutions 
1.1 Handsets and dedicated locator devices 
1.1.1 Mobile phones and smartphones 
1.1.2 Dedicated people locator devices 
1.2 Market segmentation 
1.2.1 Mobile workforce management 
1.2.2 Lone worker protection 
1.2.3 Family locator services 
1.2.4 Pet locator devices 
1.2.5 Medical and telecare location solutions 
2 Mobile location technologies 
2.1 Mobile network location architectures 
and platforms 
2.1.1 Location architecture for GSM/UMTS 
networks 
2.1.2 Location architecture for LTE networks 
2.1.3 Control plane and user plane location 
platforms 
2.1.4 Handset client and probe-based location 
platforms 
2.2 Mobile location technologies and methods 
2.2.1 Cell-ID 
2.2.2 Enhanced Cell-ID 
2.2.3 RF Pattern Matching 
2.2.4 OTDOA and U-TDOA 
2.2.5 GNSS: GPS, GLONASS, Galileo and 
BeiDou 2 
2.2.6 Bluetooth and Wi-Fi positioning 
2.2.7 Hybrid and mixed mode location 
technologies 
2.2.8 Comparison of location technologies 
3 Family locator and consumer 
oriented locator solutions 
3.1 Family locator services marketed by 
mobile operators 
3.1.1 The European market 
3.1.2 The North American market 
3.2 Handset location apps and services 
3.2.1 Network-based handset location services 
3.2.2 People locator apps for smartphones 
3.3 Consumer oriented locator devices 
3.3.1 General purpose locator devices 
3.3.2 Pet locator devices 
3.3.3 Child locator devices 
3.4 Company profiles and strategies 
3.4.1 Amber Alert GPS: Specialises in locator 
devices for children 
3.4.2 Bipper: Develops the bSafe safety app for 
consumers 
3.4.3 CareWhere: UK-based developer of the 
Retrieva and Dog Tracker Plus collars 
3.4.4 dondeEsta: Family locator developer 
focusing on Spain and Latin America 
3.4.5 Filip Technologies: Developer of the Filip 
child locator wristwatch 
3.4.6 Garmin: Navigation device vendor entering 
the personal location market 
3.4.7 Glympse: Leading cross-platform location 
sharing service 
3.4.8 GTX Corp: GPS device and app developer 
for asset and people location 
3.4.9 hereO: Start-up set to launch the hereO 
family locator watch and app 
3.4.10 Kippy: Developer of the Kippy pet locator 
device 
3.4.11 Life360: Leading family locator app 
developer adds broader utility functions 
3.4.12 Loc8tor: Tagging and tracking devices for 
locating assets, pets and people 
3.4.13 Location Based Technologies: Creator of the 
PocketFinder locators 
3.4.14 Location Labs: Leading white-label safety 
app developer in the US 
3.4.15 PFO Tech: Fashion accessories featuring 
integrated personal alarms 
3.4.16 Securus: Focusing on the US personal 
safety and security device market 
3.4.17 Snaptracs: Developer of the market leading 
Tagg pet locator 
3.4.18 SPOT: GPS locator and satellite messenger 
devices from Globalstar 
3.4.19 Sygic: Leading navigation provider entering 
family locator and WFM markets 
3.4.20 TeleCommunication Systems: Leading 
provider of end-to-end LBS solutions 
3.4.21 Tractive: Austrian start-up specialising in 
devices and apps for pet owners 
3.4.22 Tramigo: TLD landmarks facilitates people 
location without using maps 
3.4.23 Whistle Labs: Pet activity monitoring vendor 
entering pet locator market 
3.4.24 WTS: Developer of the Trax locator device 
for children and pets 
3.4.25 Xh Mobile Solutions: WalkMeHome location 
sharing app for personal safety 
4 Medical alarm, mobile telecare 
and mPERS devices 
4.1 Overview of demographics and common 
medical conditions 
4.1.1 The ageing population 
4.1.2 Medical conditions 
4.2 Telecare and PERS solutions 
4.2.1 The telecare service value chain 
4.2.2 Telecare and PERS services in Europe 
and North America 
4.2.3 Mobile telecare and mPERS devices 
4.3 Company profiles and strategies 
4.3.1 Doro: Leading vendor of handsets for 
seniors increases focus on telecare 
4.3.2 Emporia: Emporia4CARE enables 
positioning of handsets for seniors 
4.3.3 Everon: Developer of GPS wristwatches for 
telecare and lone workers 
4.3.4 GreatCall: Leading vendor of mPERS and 
handsets for seniors in the US 
4.3.5 KMS Solutions: Develops wristbands for 
vulnerable children and adults 
4.3.6 Limmex: Swiss telecare watch vendor 
ramping up sales globally 
4.3.7 LoJack: Leading SVR provider enters the 
telecare market 
4.3.8 Lok8u: Specialises in GPS wristwatches for 
seniors and children 
4.3.9 LOSTnFOUND: Swiss asset tracking vendor 
entering the telecare segment 
4.3.10 MobileHelp: PERS technology provider 
serving customers in 50 US states 
4.3.11 Numera: Developer of emergency response 
and connected care solutions 
4.3.12 Numerex: Enters people monitoring markets 
through acquisition of Omnilink 
5 Workforce management and 
lone worker safety services 
5.1 Employment statistics 
5.1.1 Employment by industry 
5.1.2 Vehicle fleets, mobile workers and lone workers 
5.2 Mobile resource management solutions 
5.2.1 Mobile workforce management services 
5.2.2 Workforce management business models 
5.2.3 Market segmentation and key market players 
5.3 Lone worker protection devices and 
services 
5.3.1 Lone worker legislation and standards 
5.3.2 Lone worker protection services 
5.4 Company profiles and strategies 
5.4.1 Actsoft: MRM pioneer expanding sales 
through app stores 
5.4.2 Airclic: Specialises in software for logistics 
and field service companies 
5.4.3 Blackline GPS: Moving from consumer to 
business location services 
5.4.4 ClickSoftware: Expanding to the SMB 
segment through Xora acquisition 
5.4.5 CommonTime: Offers a platform for 
customisable enterprise mobility apps 
5.4.6 Contigo: Provides a hosted platform for 
tracking and safety applications 
5.4.7 Econz Wireless: Specialises in hosted WFM 
for the SME segment 
5.4.8 FleetCor: Enters WFM through Telenav 
business unit acquisition 
5.4.9 Genasys: LBS platform developer and 
provider of MRM solutions 
5.4.10 Guardian24: Pioneering lone worker service 
company enters the US market 
5.4.11 Kings III: Expanding lone worker services 
through Connexion2 acquisition 
5.4.12 Laipac Technology: Expanding from asset 
tracking to people tracking 
5.4.13 Oysta Technology: GPS vendor focusing on 
lone workers and telecare 
5.4.14 Peoplesafe: Managed lone worker services 
for the private sector 
5.4.15 PocketMobile: Customisable WFM for 
medium and large organisations 
5.4.16 Reach-U: LBS platform vendor offering a 
WFM service for all handsets 
5.4.17 Scandinavian Radio Technology: Leading 
GPS locator vendor in Sweden 
5.4.18 SecuraTrac: New focus on lone worker, 
mPERS and healthcare solutions 
5.4.19 Skyguard: Provider of end-to-end lone 
worker safety solutions 
5.4.20 Sonim Technologies: Manufactures the 
world’s most rugged handsets 
5.4.21 TrackaPhone: Device agnostic platform for 
WFM and lone worker services 
5.4.22 Tsunami Solutions: Leading lone worker 
safety company in Canada 
5.4.23 Twig Com: Complementing TWIG devices 
with RF alarms, tags and beacons 
5.4.24 ViryaNet: WFM solutions for field service 
companies 
5.4.25 Vismo: Developer of security apps for 
international workers and travellers 
6 Market trends and forecasts 
6.1 Market trends 
6.1.1 Family locator services shifting to free apps 
6.1.2 Low market awareness is now the main 
barrier for pet locator devices 
6.1.3 Ageing population will drive sales of mobile 
telecare solutions 
6.1.4 Rise of smartphones boosts workforce 
management service adoption 
6.1.5 Legislations and corporate policies drive the 
lone worker protection market 
6.2 Market forecasts 
6.2.1 Family locator services and consumer 
oriented people locator devices 
6.2.2 Pet locator devices and services 
6.2.3 Mobile telecare, mPERS and medical alarm 
devices 
6.2.4 Enterprise workforce management services 
6.2.5 Lone worker protection services 
Glossary
André Malm is a senior analyst with a Masters 
degree from Chalmers University of Technology. He 
joined Berg Insight in 2006 and his areas of expertise 
include location-based services, personal navigation 
services and wireless M2M markets. 
Berg Insight offers premier business intelligence to the 
telecom industry. We produce concise reports providing key 
facts and strategic insights about pivotal developments in our 
focus areas. Berg Insight also offers detailed market forecast 
databases and advisory services. Our vision is to be the most 
valuable source of intelligence for our customers. 
Who should buy this report? Related products 
You can place your order in the following alternative ways: 
1. Place your order online in our web shop at www.berginsight.com 
2. Fax this order sheet to us at fax number: +46 31 711 30 96 
3. Mail this order sheet to us at: Berg Insight AB, Viktoriagatan 3, 411 25 Gothenburg, Sweden 
4. Email your order to: info@berginsight.com 
5. Phone us at +46 31 711 30 91 
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© Berg Insight AB - No. 134 
Order form — TO RECEIVE YOUR COPY OF People Monitoring and Safety Solutions 
Choose type of format 
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People Monitoring and Safety Solutions is the foremost source 
of information about the status, future market trends and tech-nology 
developments on this market. Whether you are a vendor, 
telecom operator, investor, consultant or application developer, 
you will gain valuable insights from our in-depth research. 
Mobile Location-Based Services 
Connected Care in Europe 
The Global Wireless M2M Market 
Security Applications and Wireless M2M 
About the Author 
LBS Research Series

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People Monitoring and Safety Solutions – 3rd Edition

  • 1. See inside for further details LBS Research Series People Monitoring and Safety Solutions People Monitoring and Safety Solutions is the third consecutive report from Berg Insight analysing the latest developments on the people tracking markets in Europe and North America. This report in the LBS Research Series from Berg Insight provides you with 150 pages of unique business intelligence including 5-year industry forecasts and expert commentary on which to base your business decisions. This report will allow you to: Benefit from 30 new executive interviews with market leading companies. Identify key players on the European and North American people tracking solution market. Learn about the latest propositions from family locator service providers. Understand the opportunities and challenges on the mobile telecare alarm device market. Anticipate future drivers for uptake of mobile workforce management services. Predict future trends in lone worker protection services. Profit from updated regional market forecasts lasting until 2020. Berg Insight’s LBS Research Series What are the real business opportunities for LBS on the global market? Berg Insight’s LBS Research Series is a unique series of market reports published on a quarterly basis. Each title offers detailed analysis of the most interesting LBS topics such as LBS platforms, location-based advertising, mobile personal navigation services and location-enabled content services. Once per year we also publish a summary of our research with detailed forecasts for the major regions. www.berginsight.com Order now! Please visit our web site to order this report and find more information about our other titles at www.berginsight.com
  • 2. LBS Research Series This report answers the following questions: What are the latest developments on the people tracking market? People monitoring solutions that enable third parties to locate a person were introduced in the late 1990s. Today, most people monitoring solutions rely on GNSS and mobile communication technologies to determine the location of a person and transmit the data to a third party. Technological advancements have enabled dedicated battery powered GPS locator devices suitable for the mass market to become a reality. There are also a vast number of people locator apps that leverage the growing installed base of GPS-enabled smartphones. Consumer-oriented people locator solutions range from family locator services that provide peace of mind for parents of children and teenagers, to solutions that assist caregivers of seniors and people suffering from various medical conditions. Family locator services that have been part of mobile operators’ LBS portfolios for many years – especially in the US – are now facing competition from free apps. The willingness to pay for operator services is declining as consumers’ awareness of free people locator apps has increased significantly in the past few years. Operators are therefore looking for additional revenues from related services, such as device management apps that monitor voice, data and app usage on children’s handsets. Besides family locator services, there are many location sharing services that have similar functionality but focus on slightly different needs and use cases by enabling the user to control exactly when the location is shared, with whom and for how long. There were an estimated 35 million active users of family locator and location sharing apps in Europe and North America at the end of 2013. Over the years, many companies have launched GPS-based locator devices for parents that want to locate their children and teenagers. The market has been slow to take off, initially due to low awareness, poor performance and high cost. Today, a handful companies have launched locator devices for small children that do not yet use mobile phones. Several of the new devices focus on ease of use and are designed to appeal to children. Another consumer-oriented segment with large potential is pet monitoring. There are more than twice as many pets in Europe and North America as there are children aged 0–18 years old. Most pet owners are very passionate about their animals and consider them as part of the family. There are now a handful companies that develop GPS-based locators aimed at creating peace of mind for owners of dogs and other larger pets. Many of these locator devices in addition 3.0 2.5 2.0 1.5 1.0 0.5 0.0 Million users 2013 2014 2015 2016 2017 2018 2019 2020 Year Workforce management users Lone worker protection users Handset-based mobile workforce management and lone worker protection service users (Europe and North America) measure the pet’s activity to enable health monitoring. The product category still suffers from lack of awareness among potential customers. The number of active users in Europe and North America reached about 100,000 at the end of 2013. Several device vendors have started to address the needs of people caring for persons of all ages suffering from various medical conditions such as autism and other cognitive limitations, epilepsy and cardiac problems. Many of these companies are also addressing the market for systems that assist seniors living at home or in care homes. The assistance systems are commonly called telecare systems or social alarms in Europe and Personal Emergency Response Systems (PERS) in the US. Berg Insight estimates that there are already 6.7 million users of the first generation telecare systems in Europe and North America. The addressable market for the next generation mobile telecare systems is therefore large, even though the number of mobile telecare systems in use in Europe and North America had only reached an estimated 200,000 units in Q2-2014. People locator solutions addressing the needs of business customers are available from companies in industries such as fleet and asset tracking, as well as IT and LBS specialists. Mobile workforce management services aim to improve operational efficiency and focus on managing individual employees. Cost savings can be achieved through better routing of employees as well as more efficient time verification and data collection in the field. Mobile workforce management is frequently part of fleet management solutions for commercial vehicles. However, many companies now adopt more or less standardised workforce management apps and services for smartphones. Industry sectors leading the adoption of workforce management solutions include construction, distribution and field services. Lone worker protection services primarily focus on ensuring the security of employees. Many lone worker protection services rely on dedicated GPS location devices featuring alarm buttons and man down detection sensors. Berg Insight forecasts that the number of users of workforce management and lone worker protection services in Europe and North America will grow from 1.6 million in 2013 to 5.2 million in 2020. Which market segments adopt dedicated locator devices? What is the potential market size for mobile telecare alarms? How has the success of smartphones affected the family locator market? What is the current status on the pet locator market in Europe and North America? Who are the leading providers of mobile workforce management services? What is the potential market size for lone worker protection services? Are smartphones suitable for lone worker protection services?
  • 3. Table of Contents Executive summary 1 Overview of people location solutions 1.1 Handsets and dedicated locator devices 1.1.1 Mobile phones and smartphones 1.1.2 Dedicated people locator devices 1.2 Market segmentation 1.2.1 Mobile workforce management 1.2.2 Lone worker protection 1.2.3 Family locator services 1.2.4 Pet locator devices 1.2.5 Medical and telecare location solutions 2 Mobile location technologies 2.1 Mobile network location architectures and platforms 2.1.1 Location architecture for GSM/UMTS networks 2.1.2 Location architecture for LTE networks 2.1.3 Control plane and user plane location platforms 2.1.4 Handset client and probe-based location platforms 2.2 Mobile location technologies and methods 2.2.1 Cell-ID 2.2.2 Enhanced Cell-ID 2.2.3 RF Pattern Matching 2.2.4 OTDOA and U-TDOA 2.2.5 GNSS: GPS, GLONASS, Galileo and BeiDou 2 2.2.6 Bluetooth and Wi-Fi positioning 2.2.7 Hybrid and mixed mode location technologies 2.2.8 Comparison of location technologies 3 Family locator and consumer oriented locator solutions 3.1 Family locator services marketed by mobile operators 3.1.1 The European market 3.1.2 The North American market 3.2 Handset location apps and services 3.2.1 Network-based handset location services 3.2.2 People locator apps for smartphones 3.3 Consumer oriented locator devices 3.3.1 General purpose locator devices 3.3.2 Pet locator devices 3.3.3 Child locator devices 3.4 Company profiles and strategies 3.4.1 Amber Alert GPS: Specialises in locator devices for children 3.4.2 Bipper: Develops the bSafe safety app for consumers 3.4.3 CareWhere: UK-based developer of the Retrieva and Dog Tracker Plus collars 3.4.4 dondeEsta: Family locator developer focusing on Spain and Latin America 3.4.5 Filip Technologies: Developer of the Filip child locator wristwatch 3.4.6 Garmin: Navigation device vendor entering the personal location market 3.4.7 Glympse: Leading cross-platform location sharing service 3.4.8 GTX Corp: GPS device and app developer for asset and people location 3.4.9 hereO: Start-up set to launch the hereO family locator watch and app 3.4.10 Kippy: Developer of the Kippy pet locator device 3.4.11 Life360: Leading family locator app developer adds broader utility functions 3.4.12 Loc8tor: Tagging and tracking devices for locating assets, pets and people 3.4.13 Location Based Technologies: Creator of the PocketFinder locators 3.4.14 Location Labs: Leading white-label safety app developer in the US 3.4.15 PFO Tech: Fashion accessories featuring integrated personal alarms 3.4.16 Securus: Focusing on the US personal safety and security device market 3.4.17 Snaptracs: Developer of the market leading Tagg pet locator 3.4.18 SPOT: GPS locator and satellite messenger devices from Globalstar 3.4.19 Sygic: Leading navigation provider entering family locator and WFM markets 3.4.20 TeleCommunication Systems: Leading provider of end-to-end LBS solutions 3.4.21 Tractive: Austrian start-up specialising in devices and apps for pet owners 3.4.22 Tramigo: TLD landmarks facilitates people location without using maps 3.4.23 Whistle Labs: Pet activity monitoring vendor entering pet locator market 3.4.24 WTS: Developer of the Trax locator device for children and pets 3.4.25 Xh Mobile Solutions: WalkMeHome location sharing app for personal safety 4 Medical alarm, mobile telecare and mPERS devices 4.1 Overview of demographics and common medical conditions 4.1.1 The ageing population 4.1.2 Medical conditions 4.2 Telecare and PERS solutions 4.2.1 The telecare service value chain 4.2.2 Telecare and PERS services in Europe and North America 4.2.3 Mobile telecare and mPERS devices 4.3 Company profiles and strategies 4.3.1 Doro: Leading vendor of handsets for seniors increases focus on telecare 4.3.2 Emporia: Emporia4CARE enables positioning of handsets for seniors 4.3.3 Everon: Developer of GPS wristwatches for telecare and lone workers 4.3.4 GreatCall: Leading vendor of mPERS and handsets for seniors in the US 4.3.5 KMS Solutions: Develops wristbands for vulnerable children and adults 4.3.6 Limmex: Swiss telecare watch vendor ramping up sales globally 4.3.7 LoJack: Leading SVR provider enters the telecare market 4.3.8 Lok8u: Specialises in GPS wristwatches for seniors and children 4.3.9 LOSTnFOUND: Swiss asset tracking vendor entering the telecare segment 4.3.10 MobileHelp: PERS technology provider serving customers in 50 US states 4.3.11 Numera: Developer of emergency response and connected care solutions 4.3.12 Numerex: Enters people monitoring markets through acquisition of Omnilink 5 Workforce management and lone worker safety services 5.1 Employment statistics 5.1.1 Employment by industry 5.1.2 Vehicle fleets, mobile workers and lone workers 5.2 Mobile resource management solutions 5.2.1 Mobile workforce management services 5.2.2 Workforce management business models 5.2.3 Market segmentation and key market players 5.3 Lone worker protection devices and services 5.3.1 Lone worker legislation and standards 5.3.2 Lone worker protection services 5.4 Company profiles and strategies 5.4.1 Actsoft: MRM pioneer expanding sales through app stores 5.4.2 Airclic: Specialises in software for logistics and field service companies 5.4.3 Blackline GPS: Moving from consumer to business location services 5.4.4 ClickSoftware: Expanding to the SMB segment through Xora acquisition 5.4.5 CommonTime: Offers a platform for customisable enterprise mobility apps 5.4.6 Contigo: Provides a hosted platform for tracking and safety applications 5.4.7 Econz Wireless: Specialises in hosted WFM for the SME segment 5.4.8 FleetCor: Enters WFM through Telenav business unit acquisition 5.4.9 Genasys: LBS platform developer and provider of MRM solutions 5.4.10 Guardian24: Pioneering lone worker service company enters the US market 5.4.11 Kings III: Expanding lone worker services through Connexion2 acquisition 5.4.12 Laipac Technology: Expanding from asset tracking to people tracking 5.4.13 Oysta Technology: GPS vendor focusing on lone workers and telecare 5.4.14 Peoplesafe: Managed lone worker services for the private sector 5.4.15 PocketMobile: Customisable WFM for medium and large organisations 5.4.16 Reach-U: LBS platform vendor offering a WFM service for all handsets 5.4.17 Scandinavian Radio Technology: Leading GPS locator vendor in Sweden 5.4.18 SecuraTrac: New focus on lone worker, mPERS and healthcare solutions 5.4.19 Skyguard: Provider of end-to-end lone worker safety solutions 5.4.20 Sonim Technologies: Manufactures the world’s most rugged handsets 5.4.21 TrackaPhone: Device agnostic platform for WFM and lone worker services 5.4.22 Tsunami Solutions: Leading lone worker safety company in Canada 5.4.23 Twig Com: Complementing TWIG devices with RF alarms, tags and beacons 5.4.24 ViryaNet: WFM solutions for field service companies 5.4.25 Vismo: Developer of security apps for international workers and travellers 6 Market trends and forecasts 6.1 Market trends 6.1.1 Family locator services shifting to free apps 6.1.2 Low market awareness is now the main barrier for pet locator devices 6.1.3 Ageing population will drive sales of mobile telecare solutions 6.1.4 Rise of smartphones boosts workforce management service adoption 6.1.5 Legislations and corporate policies drive the lone worker protection market 6.2 Market forecasts 6.2.1 Family locator services and consumer oriented people locator devices 6.2.2 Pet locator devices and services 6.2.3 Mobile telecare, mPERS and medical alarm devices 6.2.4 Enterprise workforce management services 6.2.5 Lone worker protection services Glossary
  • 4. André Malm is a senior analyst with a Masters degree from Chalmers University of Technology. He joined Berg Insight in 2006 and his areas of expertise include location-based services, personal navigation services and wireless M2M markets. Berg Insight offers premier business intelligence to the telecom industry. We produce concise reports providing key facts and strategic insights about pivotal developments in our focus areas. Berg Insight also offers detailed market forecast databases and advisory services. Our vision is to be the most valuable source of intelligence for our customers. Who should buy this report? Related products You can place your order in the following alternative ways: 1. Place your order online in our web shop at www.berginsight.com 2. Fax this order sheet to us at fax number: +46 31 711 30 96 3. Mail this order sheet to us at: Berg Insight AB, Viktoriagatan 3, 411 25 Gothenburg, Sweden 4. Email your order to: info@berginsight.com 5. Phone us at +46 31 711 30 91 Family/Surname Forename Position Company Address Country Postcode Telephone FAX Email VAT is chargeable on all orders from Sweden. Orders from all other countries in the European Union must include the buyer’s VAT Registration number below in order to avoid the addition of VAT. Your PO number Your VAT/TVA/IVA/BTW/MWST number Reports will be dispatched once full payment has been received. For any enquiries regarding this, please contact us. Payment may be made by credit card, cheque made payable to Berg Insight AB, Viktoriagatan 3, 411 25 Gothenburg, Sweden or by direct bank transfer to Skandinaviska Enskilda Banken, 106 40 Stockholm, Sweden. Account Holder: Berg Insight AB Account number: 5011 10 402 80 BIC/SWIFT: ESSESESS IBAN: SE92 5000 0000 0501 1104 0280 Please charge my credit card VISA Mastercard Card number Cardholder’s name Signature Billing address Postcode Country We enclose our cheque payable to Berg Insight AB Please invoice me Signature Date Expiry date (MM/YY) CV code / Berg Insight AB, Viktoriagatan 3, SE-411 25 Gothenburg, Sweden • Phone +46 31 711 30 91 • Fax +46 31 711 30 96 • www.berginsight.com • info@berginsight.com © Berg Insight AB - No. 134 Order form — TO RECEIVE YOUR COPY OF People Monitoring and Safety Solutions Choose type of format Paper copy.........................1000 EUR PDF 1-5 user license..........1500 EUR PDF corporate license........3000 EUR People Monitoring and Safety Solutions is the foremost source of information about the status, future market trends and tech-nology developments on this market. Whether you are a vendor, telecom operator, investor, consultant or application developer, you will gain valuable insights from our in-depth research. Mobile Location-Based Services Connected Care in Europe The Global Wireless M2M Market Security Applications and Wireless M2M About the Author LBS Research Series