The document summarizes findings from an ICT presentation to the BKN team and SMT in October 2008. Key points include: - There is strong support for the foundation's commitment to improving knowledge building, management, and sharing. - Transforming processes to be more collaborative, intentional about knowledge, and network-centric is a major undertaking that will evolve over time. - Staff are enthusiastic about continuing to work in new ways despite challenges. - Staff see themselves as limited by a tool-focused view and want more strategic training on tools and competencies. - There is interest in conducting intentional knowledge experiments within the organization.