How stores can give a fight to E-retailers like Flipkart & amazon. Point of sales Mobile workforce In store Data Analytics @RIS report May June Edition. (Only for Educational Purpose)

1. Ankit Gupta 013
Anup Karhade 015
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2. Three critical components to OPTIMIZE &
MORDENISE store operations:
POS
• Speed
• Convenience
Mobile Workforce
• Driving
Efficiency
• Engagement
Analytics
• TRANSLATING
DATA INTO
INSIGHT
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3.  POS not only for making payment but delivering
customer experience.
 Two kinds of customers:
 1. Who don’t know what they need and make purchases by
aimlessly browsing.
 2. Who know what they need and what to complete the
transaction as soon as possible.
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4. 1. TAP & GO
Mobile wallets: Stored credit or debit card information enable payment by simply
tapping smartphone, tablet or smartwatch to a near-field communication equipped
POS unit.
Benefit:
 Fast checkout
 Additional Security
 Purchase history
2016 2019
$27 bn
$210 bn
8xIncreased forecast in
mobile payment
Source : US Mobile Payments Forecast: Driven by User Growth
and Broader Acceptance, Transaction Value Will Triple in 2016
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5. Apple Pay
Android Pay
Walmart Pay
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6. Amongst Top 3in Google & Apple App store
22
mn Active
users
Can Be integrated to anymobile wallet in future if required.
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7. Ability to initiate payment
Anywhere in the store
via a Wearable device
is the next level of mobile payment
Benefits:
1. Live inventory info
2. Cast the product image on the
monitor
3. Reduced checkout time
Provide endless isle… 7

8.  Retailers are defined by their associates.
 Front-line staff has the power to make or break the customer experience.
Run POS
Pick Pack
& Ship
orders
Stock
Shelves
Store
Associate
Work
NEED MODERN TOOLS 8

9.  Wearable communication device@Cabela’s
 Connected with other employees, Headquarter teams & Store
Systems.
 Track employee location
 Monitor & measure associates customer service level.
 Remain hands free and keep eye on surroundings and
customer.
• HR Soft Solution@Aztec Shops
• Connects all of its labor-related processes, including
timekeeping, HR and payroll, scheduling, and absence
management.
• Saves manager’s hours.
• Increased associate satisfaction
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10.  Gathering data on what the shopper wants
 To leverage insights in-store
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11.  RaceTrac :
 Gas & convenience store
 Manage inventory stock outs at its 420 outlets.
 Identify key external factors that directly affected each market’s demand and make
predictions based on real-time data analysis.
 Develop inventory visibility
Sourcs EKN’s
“Customer Context
Power” report
1in 2retailers are unable to
predict their in-store
customer traffic
pattern
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Analytics
Inventory
Replenishment
Demand
Forecasting
Inventory
management

12.  Using RFID technology
 RFID antennas are always on to supply live data
 Gather & Disseminate valuable SKU level data.
 Since the system is always on, it locates and
accounts for every product on the store.
 Seamless inventory management and labor
settings
• Structured analytical department @Bed Bath
& beyond.
• Predictive modelling tools to enable the company
to achieve improved optimization to markdowns,
pricing and direct mail campaigns
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Number of counts an item has been picked.

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