The document is a curriculum vitae for Bertha Mutesha. It summarizes her as having a Bachelor of Science in Computing degree and being an Associate member of the Institute of Management of Information Systems. She has over 10 years of work experience in IT roles including as an ICT Specialist, Assistant Database Administrator, Lodge Manager, and currently as Operations Manager at Leopard Risk Management Zambia. The CV details her education and qualifications as well as references.

1. CIRRICULUM VITAE
SUMMARY
An Associate member of the Institute of the Management of Information Systems (IMIS).A
degree holder in Bachelor of Science in Computing. Highly proficient in the use of several
packages and software including Excel, Access, Powerpoint, Project Management, Word
Processing etc, also good in JAVA, PHP, phpMYAdmin, WAMP, LAMP, Apache, MYSQL, MSSQL,
C#, C++, .NET, Mobile Applications etc. Able to work with operating systems such as Unix, Linux
and Windows Server.
Effective team worker, capable of working under minimum supervision, good interpersonal and
analytical skills coupled with excellent communication skills both written and spoken.
PERSONAL DETAILS
NAMES : BERTHA CHEMBO
SURNAME : MUTESHA
DATE OF BIRTH : 7TH JUNE 1984
SEX : FEMALE
MARITAL STATUS : SINGLE.
NRC : 374089/61/1
CONTACT : 0973237042 / 0950443061 / 0950318599
EMAIL ADDRESS : berthamutesha@yahoo.co.uk / bertha.mu@leopardzambia.com
ADDRESS : 30 LUPILI STREET NORTHRISE NDOLA.
OBJECTIVES

2. Seeking an entry-level in an organization/company that will expand my knowledge, build my
academic background, experience and hard work. That I may also be able to plan, manage and
provide quality, reliable and modern IT services that will support the operation of the
organization/company and contribute to overall efficiency, productivity and attainment of
organization/company objectives.
PROFFESSIONAL QUALIFICATIONS
1. ZAMBIA CENTRE FOR ACCOUNTANCY STUDIES
FOUNDATION (AWARDED 18TH FEBRUARY, 2004).
The Institute for the Management of Information Systems (IMIS)
Key Courses: Communication Skills, Arithmetic, Computing Awareness, Use of Packages, Book
Keeping, Office Practice.
2. ZAMBIA CENTRE FOR ACCOUNTANCY STUDIES
DIPLOMA (AWARDED 17TH AUGUST, 2005).
The Institute for the Management of Information Systems (IMIS)
Key Courses: Information Technology 1, Business Communication, Information Technology 2,
Programming Project, Financial and Quantitative Methods, Micro Computer and Networked
Systems.
LICENTIATE MEMBER OF THE INSTITUTE FOR THE MANAGEMENT OF INFORMATION
SYSTEMS(AWARDED 18TH AUGUST, 2005).
3. ZAMBIA CENTRE FOR ACCOUNTANCY STUDIES
HIGHER DIPLOMA (AWARDED 2ND MARCH 2006).
The Institute for the Management of Information Systems (IMIS)
Key Courses: System Analysis and Design, Applications Development, Networking, Software
Engineering, Management of Information Systems and Business Information Technology.

3. ASSOCIATE MEMBER OF THE INSTITUTE FOR THE MANAGEMENT OF INFORMATION
SYSTEMS(AWARDED 3RD MARCH, 2006).
4. THE GREENWICH UNIVERSITY IN ENGLAND.
BACHELOR OF SCIENCE IN COMPUTING (AWARDED JANUARY 2010).
Key Courses: Electronic Commerce, Object Oriented and System Design, Data Base Design and
Implementation, Networking, Web Engineering, Project Management and finally the Final
Project in Bachelor of Science in Computing based on an Electronic Voting System.
EDUCATION
Dominican convent Girls Secondary School (1998- 1999)
St. Andrews High School (2000- 2002)
WORK EXPERIENCE
SKY PRINTS.COM( 2002-2003)
Secretary and Cashier
Responsibilities included:
 Letter Writing
 C.V
 Reports
 Figures
 Printing
 Browsing
 Scanning
 Photocopying
 Collecting all income

4. CHALO DEVELOPMENT CENTRE
ICT Specialist and Consultant (Part time 2008 - 2009)
Responsibilities included:
 Programming in JAVA, C#, VB, C++ and .NET
 Lecturing in IT Fundamentals
 Network Administration
 Systems Administration
 Software Development
 Technical Support
 Providing user support and conducting training for user´s
 Providing specialist advice to management on IT policy issues
 ALL IT associated activities
NAIROBI´S WOMAN’S CLINIC (2009-2012)
Assistant Database Administrator
Responsibilities included:
 Administration of Database
 Maintaining the Database and Analysis
 Database Design
 Documenting
 Database management
 Evaluating
 Assist in managing database for Patients monitoring and support improvements in the
design of the database.
 Assist in collecting relevant data on key PatientI service delivery from all implementing
partners, stakeholders, NGOS and INGOS working with the Hospital
 Carry out the data entry into the database on a regular basis and to provide specific
analyses.

5.  Assist the Monitoring Officer to prepare monitoring reports on selected areas of Disease
service delivery and implementation.
 Identify gaps and weaknesses in statistical data received on Diseases and signal these to the
M&E Officer and relevant technical focal point.
 Support other data management and statistical work.
KAMLOOPS LODGE AND SAFARIS
Lodge Manager (2013-2014)
Responsibilities included:
 Managing all daily, weekly and monthly operations
 To ensure all guests receive an experience which is compliant with service offering
 To ensure all staff are managed in compliance with the HR policy and labor law.
 To maintain and improve cost effective operations
 General safety and protection of all guests, staff, property and equipment.
 Keeping an inventory of all lodge assets and equipment
 Planning and Managing IT systems for the lodge and sourcing
 Maintaining Company Website and updating the Company Website
 Managing the Lodge´s databases and key software packages
 Preparing the IT annual budget
 In charge of the internet
 In charge of Conferencing IT equipment
 Outsourcing IT services and products
 Bringing in IT Ideas
LEOPARD RISK MANAGEMENT ZAMBIA
Operations Room Co-ordinator(26th April2014)
Responsibilities included:
 Carrying out Smooth operations and sending of operations information to all branches
(Kasumbalesa, Solwezi, Kitwe, Ndola, Nakonde and Tunduma).

6.  Dealing with all aspects and problems arising in different branches (Kasumbalesa,
Solwezi, Kitwe, Ndola, Nakonde and Tunduma)
Operations Room Supervisor(1 july 2014)
Responsibilities included:
 Preparing Tax invoices
 Preparing Daily Progress Reports for our clients.
 Software and Hardware Installation
 Training New workers
 Liaising with all clients
 Supervising all company branches (Kasumbalesa, Solwezi, Kitwe, Ndola, Nakonde and
Tunduma)
 Company Systems Administrator.
 Geo- fencing.
Operations Manager (currently August 2014 up-to-date)
Responsibilities included:
 Understanding strategic objectives
 Developing an operations strategy
 Planning and controlling
 Improving theperformance of operation
 Budget management
 Operational strategizing
 Manage support services
 Logistics management
 Managing third party relations
 Preparationsof DomesticVATreturns
 Preparationsof Turnovertax returns

7.  PAYE returns
 Income Tax Returns
 Managing all daily, weekly and monthly operations
 To ensure all guests receive an experience which is compliant with service offering
 To ensure all staff are managed in compliance with the HR policy and labor law.
 To maintain and improve cost effective operations
 General safety and protection of all clients, staff, property and equipment.
 Keeping an inventory of all leopard locks and Gps
 Planning and Managing IT systems for leopard and sourcing
 Maintaining Company Website and updating the Company Website
 Tax invoicing
 invoicing
 Napsa
 Preparing the IT annual budget
 In charge of the internet
 Checking all daily and hourly reports are up to date.
 Financial Management Accounting for the year.
 Outsourcing IT services and products
 Software update
PERSONAL ATTRIBUTES

8.  Accepts challenges, meets and exceeds assigned objectives.
 Highly trainable, absorbs and retain new information and procedures.
PROFESSIONAL MEMBERSHIP
An Associate member of the Institute of the Management of Information Systems (IMIS).
INTERESTS AND ACTIVITIES
 Reading literature books in Information Technology.
 Travelling

9. REFERENCES
MR. LOMBE KAMPAMBA
DIRECTOR
SKYPRINT.COM
CELL: +260955 445501 / 0969902731
EMAIL: lombe.kampamba@yahoo.com
MR. KALI LUPENGA
CHALO DEVELOPMENTCENTRE
TEL: +260 977 787512
EMAIL: Kalilupenga@gmail.com
MR PATRICK OGOLLA
DIRECTOR
NAIROBI´SWOMAN´SHOSIPITAL
CELL: +254 078267209
EMAIL: Patrickogolla@yahoo.com
MRS PHYLLIS MUGOMBA
DIRECTOR
KAMLOOPLODGE ANDSAFARIS

10. CELL: 0977582689 / 0966582689
EMAIL: phyllismugomba@yahoo.com
DAVID DUFFUS
DIRECTOR
LEOPARDRISK MANAGEMENT ZAMBIA LIMITED.
CELL: 0965529003
EMAIL: david.d@leopardzambia.com