Valerie Fox from Bentley University gave a presentation about her organization's journey to integrating content, brand, and thought leadership. She discussed how Bentley transitioned from a communications and marketing focus pre-2012 to launching a new "PREPARED" brand and developing content assets like PreparedU over subsequent years. Fox outlined lessons learned, including not expecting a playbook, getting started with content marketing early, considering amplification of content from the start, and rethinking marketing funnels to focus more on inbound tactics. She provided tips and ideas such as making a case for content, building an email list, thinking like a publisher, and hiring people with the right mindset for content roles.