Benefits of SMS based train ticket booking
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A list of major benefits of booking train tickets using SMS solution. You book or cancel a train ticket in only 2 SMSs.
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Major benefits of the SMS based train ticket booking solution:
1. This solution is in line with the broad government policy of social inclusion.
2. There is no requirement of internet throughout the system, therefore this solution
can work even on the most entry-level phones.
3. The users need not to have smart phones in order to use this service since it
works through SMS.
4. This will be hugely beneficial to even the rural users because in order to book
tickets they don’t even require electricity, internet and/or computers. The
penetration of mobile phones is much higher than computers and internet today,
besides most users are still scared working on internet.
5. Users do not need to go to booking counters and stand in long queues for train
ticket.
6. The shortcode (5676714) being used for this solution is validated with all service
providers so users having mobile connection from any of the operators can
enjoy this service.
7. Booking of tickets takes place in only 2 SMSs.
8. The solution is very user friendly since the user gets pre-composed messages for
him/her to edit and book train tickets.
9. Payment is made through mWallet which can be recharged from any of the
100,000 retail outlets across country.
10. It does not require the usage of credit/debit cards which again lack mass
penetration and have a ‘unsecured’ tag attached to them.
11. Payment can be made through IMPS also which is available as payment option
as per government defined formats/guidelines.
12. There is going to be 24x7 help available for users on all channels such as Voice
calls, SMS and Web-based interface.](https://image.slidesharecdn.com/benefitsofsmssolutionv10-130321042537-phpapp01/85/Benefits-of-SMS-based-train-ticket-booking-1-320.jpg)
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Benefits of SMS based train ticket booking
- 1. [Type text] Major benefits of the SMS based train ticket booking solution: 1. This solution is in line with the broad government policy of social inclusion. 2. There is no requirement of internet throughout the system, therefore this solution can work even on the most entry-level phones. 3. The users need not to have smart phones in order to use this service since it works through SMS. 4. This will be hugely beneficial to even the rural users because in order to book tickets they don’t even require electricity, internet and/or computers. The penetration of mobile phones is much higher than computers and internet today, besides most users are still scared working on internet. 5. Users do not need to go to booking counters and stand in long queues for train ticket. 6. The shortcode (5676714) being used for this solution is validated with all service providers so users having mobile connection from any of the operators can enjoy this service. 7. Booking of tickets takes place in only 2 SMSs. 8. The solution is very user friendly since the user gets pre-composed messages for him/her to edit and book train tickets. 9. Payment is made through mWallet which can be recharged from any of the 100,000 retail outlets across country. 10. It does not require the usage of credit/debit cards which again lack mass penetration and have a ‘unsecured’ tag attached to them. 11. Payment can be made through IMPS also which is available as payment option as per government defined formats/guidelines. 12. There is going to be 24x7 help available for users on all channels such as Voice calls, SMS and Web-based interface.