SlideShare a Scribd company logo
✓ Increase Leads by 30-50%
✓ Improve Customer Satisfaction
✓ Build Brand Reputation
The Problem:
FORMS
PHONE
EMAIL
So why don’t they
engage?
• No Responses
FORMS EMAIL
• Delayed Responses
• Beforeor afterbusiness hours
People won’t call but they will chat
online …
PHONE
• Becausetheythinktheywill get youranswering
service
• Andreach yourvoicemail
Somepeople will call…
• Orbeputon hold foraneternity
What’s the solution?
How does this solve the problem?
24/7 monitored live chat
• Answerquestionsimmediately
• Collect visitors’information
• Qualifyleadsforyoursales
team
Assistant
Around-the-clockcommunicationwith franchise
prospectsandpotentialcustomers
53.4%of leads are generated
during non-business hours
of
LiveChatIs The PreferredCommunicationChannel
WithDemandforLiveChatGrowing
Resultingin MoreSatisfiedConsumers
AndMultiple BenefitsforYourBrand
How does
work?
FranchiseSales
Script
Franchisee
ConsumerScript
CorporateConsumer
Script
• Websites
• Social Media
• Email Campaigns
• Newsletters
• Blogs
APPLY CHAT CODE
Teleconferencepre-qualifiedleadsduring thechat!
• Youreceive thechattranscriptwiththeprospect’scontact
informationbytextor email
• The qualifiedlead’scontactinformationtransfersdirectly
toyourCRM
IMMEDIATELYafterthe chatcompletes:
How many
leadscan I expect?
correlatesto
Number
of leads
Website visitors
Youcan expect 2-4leads per 1000visitors
What does all
of this cost?
• You only pay for qualified leads
• So there’s no financial risk.
• Pricing ranges from $9
to $14 per lead depending on
the number of qualifying you
require.
In addition to “leads” yourchat transcripts alert you to:
• Franchise,consumer and employmentprospects
• Website and sales team issues
• Customer service concerns
• Vendoropportunities
How doI
get started?
Contact
Us Now
Approve Scripts
Install
Code
Leads
Start
Flowing
StartToday!
✓ IncreaseLeadsby30-50%
✓ ImproveCustomerSatisfaction
✓ Build BrandReputation
Franchise.Chat247Live.Com
Dominique Main
Director of FranchiseMarketing
p. 541.660.1555
e. d.main@chat247live.com

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Benefits of Chat 24/7 Service

Editor's Notes

  1. Not only chat. This stat is based on consumer expectations on response from all communication channels.
  2. Stat from the Chat 24/7 Live franchisor database.
  3. Show chat example video