DIRECT
Direct, UK call centre making in excess of 25k calls each week to micro SMEs nationwide whilst we distribute our MGA products throu8gh the broker channel utilising our underwriting capability systems and controls.
constructaquote.com online quote and buy solution for SMEs in the UK. Quotes and Policies delivered instantly to customers.
BROKER DISTRIBUTION
We manage £30m of capacity for insurers using our experienced team of underwriters. The emphasis on profitability and an ROI for our insurer partners. Longevity and sustainability is the key to success for us.
This was a job application test for Xerox for a 6 page roll fold leaflet.
The first was to produce artwork from a brief within the strict company guidelines as regards logo placement, graphics, type and layout. Done as individual designer pages and then as printers pages.
The second was to produce a new design of the leaflet,from scratch with no constraints as regards the company guidelines. Again done as individual designer pages and then printer pages.
DIRECT
Direct, UK call centre making in excess of 25k calls each week to micro SMEs nationwide whilst we distribute our MGA products throu8gh the broker channel utilising our underwriting capability systems and controls.
constructaquote.com online quote and buy solution for SMEs in the UK. Quotes and Policies delivered instantly to customers.
BROKER DISTRIBUTION
We manage £30m of capacity for insurers using our experienced team of underwriters. The emphasis on profitability and an ROI for our insurer partners. Longevity and sustainability is the key to success for us.
This was a job application test for Xerox for a 6 page roll fold leaflet.
The first was to produce artwork from a brief within the strict company guidelines as regards logo placement, graphics, type and layout. Done as individual designer pages and then as printers pages.
The second was to produce a new design of the leaflet,from scratch with no constraints as regards the company guidelines. Again done as individual designer pages and then printer pages.
World's Best Recruitment Jobs, Recruitment Vacancies Agency in Pakistan Candor Group (Pvt) Ltd. Manpower Recruitment Business Management Outsourcing Group Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Candor Group collaborates with clients to help them become high-performance businesses and Governments.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
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Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
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➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
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➢ Super Show 9 in HCM with Super Junior
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➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
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Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
2. www.bellcomworldwide.com
Bellcom Worldwide is an international award-winning
contact centre, based in Glasgow. We manage outsource
services globally for a number of high profile blue chip
clients, including Dell, Samsung, Xerox and FTSE, generat-
ing highly impressive ROI levels in the process.
Founded in 1998 as an inbound service centre, Bellcom
Worldwide has evolved to become a niche operation
specialising in activity within both the consumer and B2B
markets.
In the current climate it is vital for businesses to maximise
their profits by growing existing accounts while still trying
to attract new business. Bellcom can help meet that
challenge by providing a high quality marketing service
that delivers new revenue streams quickly without the
need to invest in new staff and marketing programmes.
Our business model enables us to deliver a scalable
solution to any partner, while our experienced teams can
create revenue growth for our clients through our lead
generation and multilingual telemarketing services.
Bellcom Worldwide actively sells into 90 countries across
the globe and is renowned for its expertise in reaching
and developing marketing accounts for local, national and
international brands.
Inspirational leadership and a loyal, committed workforce
drives the company on its mission – to provide contact
centre solutions that deliver revenue growth for its clients.
In short, Bellcom Worldwide offers a unique contact centre
experience, delivering business intelligence, analytics and
IT expertise for projects of any kind.
Bellcom Worldwide Who are we and what do we do?
Market intelligence
Customer Surveys
Invoice Management
Customer Support
Inbound &
Outbound Response
Appointment Setting
Telesales
Lead Generation
B2B & B2C
Emerging Market
Development
Account Management
E-Mail Marketing
SMS Marketing
Live Chat
Custom Built CRM
Dialer Technology
Social Media
Management
Bellcom’s services combine seamlessly to provide
fully integrated outsourcing solutions, which can be
moulded to perfectly suit your requirements.
0800 313 4648
3. Bellcom Worldwide Our global reach...
www.bellcomworldwide.com
Active in
90 countries
around
the globe
4. Although based exclusively in Scotland, Bellcom Worldwide
actively sells into 90 different countries worldwide. Our
location in the centre of one of the UK's most integrated
cities is the perfect hub for recruiting the multilingual staff
required to reach around the globe.
Our experience means that, should you be considering
entry into new markets or aiming to maximise profits by
growing existing European or worldwide accounts, your
business can benefit from a number of our unique
multilingual B2B services.
With Bellcom Worldwide you are in partnership with a
contact centre that can support you on every continent.
Case Study
This case study to demonstrates the sales results that we
achieved for one of clients – a US based Fortune 500
company, a leading global player in the IT sector since the
early 1990s. The results that you see clearly indicate that the
positive and innovative working practices that we employ
result in some delighted customers.
A Bellcom Worldwide client since 2002, this particular
project began in 2005 and has seen significant growth.
Five Year Total Growth Pattern
Chart one demonstrates the revenue growth that we
achieved for our client over a five year period, generated in
a range of sectors across four countries, by native language
speakers, employed at Bellcom Worldwide.
The revenue targets set by our client have been exceeded
on average by 10% every quarter.
Having originally only been engaged to contact UK based
customers, we were subsequently asked to contact the
Irish, French and, more recently, South African customers
because of the results that we had been achieving.
Chart two demonstrates just what a significant impact we
had on our client’s business. Prior to Bellcom Worldwide
engaging at the beginning of fiscal quarter four in 2009,
our client had only ever generated on average $250K in
revenue per quarter from it’s South African business.
Bellcom Worldwide Our global reach...
www.bellcomworldwide.com
0800 313 4648
Year 1
Chart 1
Year 2 Year 3 Year 4 Year 5
$20000000
$8,800,000
$12,074,902
$14,941,814
$13,277,792
$17,205,623
$15000000
$10000000
$5000000
$0
Pre Bellcom Average
Chart 2
Q4 2009 Q1 2010 Q2 2010 2010
$1000000
$250,000
$522,000
$806,515
$689,035
$758,480
$800000
$600000
$400000
$200000
$0
5. Bellcom Worldwide Our clients...
www.bellcomworldwide.com
Some of the
world’s biggest
brands trust
us to deliver
6. Bellcom Worldwide’s contact centres manage customer
interactions globally for some of the world’s leading
companies, including Samsung, Dell, Xerox and FTSE, to
name just a few. However, we are equally at home working
with SME clients in local UK markets.
Collaboration is key and has resulted in a series of long
term relationships with our clients, enabling us to build on
the knowledge, experience and intuition we bring to our
partnerships.
Our contact centre is renowned for its expertise in reaching
and developing accounts for local, national and internat-
ional brands, working of course within brand values.
Our philosophy of aligning value, excellent service and
innovation to the provision of impressive results gives our
clients confidence in our company’s reputation for
delivering quality work.
It is no real wonder that some of the world’s biggest brands
have trusted in Bellcom Worldwide to deliver expert
outsourcing solutions.
Bellcom Worldwide Our clients...
www.bellcomworldwide.com
0800 313 4648
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
................................................................................
................................................................................
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8. One of Bellcom Worldwide’s key attributes is the ability to
deliver scalable solutions. Quickly. Our size works in our
favour, making us more adaptable and thus able to respond
more rapidly to change than our competitors.
Our city centre location is deliberate and strategic, enabling
us to attract and retain the best people, while providing us
with an array of flexible resource configurations – an
additional 100 workstations can be made available to us
immediately and a further 60 should we elect to use them.
Bellcom Worldwide’s location is:
Five minutes walk from Glasgow Central Station
Nearby all primary bus routes
Directly opposite a major city centre car park
10 minutes drive from Glasgow International airport
Convenient for city centre shops, restaurants and a
gymnasium
These are all factors that matter significantly to people
when deciding on their work location and by ticking those
boxes Bellcom Worldwide is highly successful in retaining
its people, reducing attrition and absence levels – all
conducive to providing stability for our clients.
We are also able to tap into areas beyond the Glasgow
boundary, such as Dunbartonshire, Inverclyde,
Renfrewshire, Ayrshire and Lanarkshire, which collectively
provide a workforce of just under 1,500,000.
All of which means we have the perfect platform to deliver
the instant expansion of campaigns into the European and
global markets with the all the benefits of a fully integrated
multilingual consultancy.
Bellcom Worldwide Scalability...
www.bellcomworldwide.com
0800 313 4648
9. Bellcom Worldwide The team...
www.bellcomworldwide.com
Inspirational
leadership and
a committed
workforce
10. We attribute Bellcom’s success exclusively to our people.
Retention of intellectual property is critical within our
organisation and recruiting the correct people is of
paramount importance.
Bellcom Worldwide has a neatly streamlined organisational
structure, with the Chairman and Managing Director
supported by an executive team.
The Bellcom management team has vast corporate and
industry-wide experience, including operations in British
Airways, AVIVA, BT and Norwich Union.
The business acumen of our executives ensures they have
the combined skills necessary to understand how large
organisations operate and the challenges that they face,
equipping them to make a significant contribution to any
of our partnerships.
Inspirational leadership, and a loyal, committed workforce
makes Bellcom Worldwide what it is today.
Varry McMenemy Managing Director
Varry joined Bellcom Worldwide in June 2004 and has been the
driving force in transforming the business into being a boutique
sales organisation that has attracted a portfolio of blue chip
clients. Varry is relentless in driving results and excellence.
Success is a key word and people are recognised and rewarded
for achievement and actively encouraged to fulfil their potential.
Currently the President of the Glasgow Chamber of Commerce
and a Non-Executive Board Director at Investors in People
Scotland, Varry’s leadership style has been publicly recognised.
In 2008 she was shortlisted for the Glasgow Business Leader of
the Year Award.
Kevin Brown Company Accountant
Kevin has worked in a number of organisations across several
sectors, including engineering, support services and sales. While
delivering sound financial planning, Kevin has an excellent
understanding of our industry and of Bellcoms Worldwide’s
operational requirements, aligning finance functions with wider
business objectives, providing a solid footing for the sales team
to focus on delivering results for our clients.
Craig Smith Operations Manager
Craig is a highly experienced and respected contact centre and
customer service professional with over 15 years’experience in
the industry covering multiple business sectors. With a strong
ability to lead and manage people, campaigns and projects
simultaneously Craig has a commitment to achieving delivery.
Rupert Morris Business Development & Marketing
Manager
Rupert joined Bellcom Worldwide in 2008 and since then has
managed a variety of successful B2C and B2B campaigns. He has
experience in the Telecoms sector, the financial sector as well as
the IT hardware and software market. Now in charge of 18 full
time account managers, Rupert has co-ordinated and deployed a
variety of email marketing campaigns across several European
Alan McMenemy Sales Director
Alan joined Bellcom Worldwide in 2004 as outbound sales Team
Leader. He brought several years experience in sales and sales
management, gained working for organisations such as British
Airways and Royal Sun Alliance.
Alan has subsequently been promoted to Sales Manager and
current clients within the portfolio include Dell, Samsung and
Xerox with activity across the UK and eight European regions.
Alan views cultural diversity within the operation as a key to
success and looks to develop relationships within new countries
wherever possible.
Bellcom Worldwide The team...
www.bellcomworldwide.com
0800 313 4648
11. Bellcom Worldwide Our culture...
www.bellcomworldwide.com
A community
spirit that
creates world
class results
12. The Bellcom Worldwide Cultural Code is hugely important
in creating an environment of commitment, integrity and
excellence, aimed at building a strong community spirit
within our workforce.
Reward and Recognition
At Bellcom Worldwide we recognise the importance of
motivation and recognition and we celebrate success
regularly, taking the opportunity to reward not only our top
performing agents, but also those who have simply gone
the extra mile or who have delivered something
extraordinary outwith results. Quarterly prizes are com-
plemented by our annual Masterclass, which is designed to
drive performance and behaviours across the entire year.
Masterclass is an all expenses paid trip for the winners and
their partners. Destinations have included Turkey, Malta,
Tunisia, Madison, Las Vegas and Dubai.
Masterclass represents a significant financial investment on
the company’s behalf, however we believe that the return
received in terms of results, camaraderie, morale and
motivation is worth every penny. All of our reward schemes
are complemented by project-specific incentives operated
by the our Team Leaders in conjunction with the agent
commission schemes.
Our Community
Our Events Calendar creates an exceptionally strong
community spirit at Bellcom Worldwide. Family also plays a
large part in our community and throughout the year we
ensure that spouses, partners and children are included in
community activities.
Company Benefits
All of our employees also have access to a wide variety of
benefits, including BUPA Healthcare, childcare vouchers,
privilege cards, flexible working options and a company
pension scheme.
At Bellcom Worldwide we believe our Cultural Code is
crucial to building a high performing team, prepared to go
above and beyond in order to deliver world class results.
Bellcom Worldwide Our culture...
www.bellcomworldwide.com
0800 313 4648
13. Bellcom Worldwide Awards and accreditations...
www.bellcomworldwide.com
Dedicated to
developing
our people
and processes
14. As a company, Bellcom Worldwide is dedicated to the
continuous development of our people and our processes,
while at the same time ensuring that our colleagues have the
opportunity to lead healthy, well balanced lives which
embrace family and friends. And it is this commitment that
has led to the company receiving a series of awards in several
Greatest Places to Work categories, along with shortlistings in
Employer of the Year and Glasgow Business Awards
categories.
We are members of FEDMA, CCA, Scottish Council for
Development & Industry. We have a CCA Global Standard
accreditation and we are, of course, Investors in People.
Bellcom Worldwide Awards and accreditations
www.bellcomworldwide.com
0800 313 4648
Accreditations
Investors in People Accreditation
CCA Global Standard Accreditation
Memberships
FEDMA
CCA
Scottish Council for Development & Industry
Glasgow Chamber of Commerce
Recognised by Scottish Enterprise and Scottish
Development International
Awards
Greatest Places to Work 2011
14th Greatest Place to Work in Scotland
Greatest Places to Work 2011
19th Greatest Place to Work in the UK SMB Category
Glasgow Business Awards 2011
Winner in Happiest, Healthiest, Workplace
CCA Excellence Awards 2010
Shortlisted in the Best Places to Work Category
CCA Excellence awards 2010
Shortlisted in the Best B2B Team Category
National Business Awards for Scotland 2009
Shortlisted in the Employer of the Year Category
Glasgow Business Awards 2008
Shortlisted for Contribution to Local Employment
Partnerships
Glasgow Business Awards 2008
Shortlisted for Excellence in Skills & Learning
Glasgow Business Awards 2008
Varry McMenemy shortlisted for Business Leader
of the Year
16. Bellcom Worldwide How to get in touch...
www.bellcomworldwide.com
0800 313 4648
Bellcom Worldwide is based in Glasgow City Centre
at 64 Waterloo Street, Glasgow G2 7DA.
We can be contacted anytime through our website
www.bellcomworldwide.com International +44 141 274 4000
Freephone 0800 313 4648