Becky Pelletier is a communications specialist with extensive experience in small business management, communications, public relations, and social media marketing. She has a bachelor's degree in communication from Southern New Hampshire University and is proficient in various software programs, bookkeeping, email marketing, and social media platforms. Her professional experience includes marketing and communications roles where she created content, grew social media followers, ensured website updates, and planned promotional initiatives. She also has experience in customer service, retail management, accounting, and teaching.

1. BECKY PELLETIER
59 Scituate Road York, ME 03909 (207) 752-1148 pelletierbecky@gmail.com
COMMUNICATIONS SPECIALIST
Highly motivated, business-minded professional with extensive experience in all areas of small business management
including communications, public relations and social media marketing. Exceptional attention to organization, detail,
and business processes coupled with a sense of humor.
EDUCATION
Bachelor of Arts in Communication Expected January, 2017
Southern New Hampshire University
• GPA: 4.0
SKILLS
Bookkeeping: QuickBooks, QuickBooks POS
Email marketing: Constant Contact, Mail Chimp
Social Media: Facebook, Twitter, Instagram, Tumblr, WordPress
Software: Word, Excel, Publisher, Power Point, Adobe Acrobat Pro DC, Outlook
OS: Proficient with both Windows and Macintosh operating systems
PROFESSIONAL EXPERIENCE
Marketing & Communication
• Created content for and monitored social media platforms including Twitter, Facebook, Instagram and Tumblr,
notably growing Facebook followers over 18% in a single month
• Ensured timely updates and maintenance of various websites to ensure all available products, services and
event schedules were accessible to clients and potential customers to increase sales
• Strategic planning of branding and promotional initiatives for corporate events and trade shows
• Served as a recruiter and brand ambassador at College and Job Fairs in order to build relationships with
college staff and students seeking future employment in their fields
• Facilitated engaging lectures to assist college students in reaching learning milestones
• Developed a consistent online and in person brand to engage new and existing customers, as well as internal
Tumblr for continued staff education
• Acted as primary lead for co-worker and client training on topics including corporate culture and procedures,
focusing on clearly communicating stated objectives
Organization
• Responsible for the retail component of the store including purchasing, budgeting, and inventory management
to ensure profitability of the business
• Maintained all accounting for the organization including payroll and corporate banking
• Created and maintained a course syllabus including lectures, assignments, and appropriate texts
• Handled human resources duties including the hiring process, upholding proper policies and procedures
Customer Service
• Provide exceptional and accurate customer service by executing orders in a timely fashion
• Ensure guest and client retention through careful execution of job requirements and promptly addressing issues
as they arise
PROFESSIONAL HISTORY
Senior Server, Trainer, Opening Supervisor ROW34, Portsmouth, NH 2015 – Present
Server, Roberts Maine Grill, Kittery, ME 2012 - 2015
Adjunct Faculty, North Shore Community College, Peabody, MA 2007 – 2010
Managing Director, Pawsitive Steps LLC, Eliot ME 2005 - 2012