Fulfillment is both more complex and mission critical in a multichannel retail setting. Brick & mortar retailers must overcome their “burden” of traditional store channel focus to achieve multi-channel fulfillment excellence
Disruptive Value Chain Integration in Consumer Product IndustryMichael Hu
The consumer product market is defined by increasing complexity and consumer needs change. To achieve breakthrough performance in an ever demanding market, CPG manufacturers and retailers must radically restructure the current supply chain paradigm to unlock massive synergies currently trapped within their respective supply chains. Based on our work with industry leaders and research from other industries, we present two future state models for cross manufacturer-retailer value chain integration. "Disruptive value chain integration" can unlock $500B in synergy benefits for the NA consumer and retail market and will define the future frontier for breakthrough performance.
Global Trends Shaping Future Omnichannel Supply ChainMichael Hu
Omnichannel retail sales have consistently doubled every 4-5 years since 2001 and is expected to become a $1.8 trillion dollar market by 2016 and then quickly grow to $7 trillion by 2025. Part of the growth is driven by consumers take their shopping online and mobile. However this is just one side of the equation. The other enabler is the continued increase in supply chain innovation as retailers seek to make more products available with faster and more flexible delivery options at lower cost. Going forward, we see six global trends that will shape future winning omnichannel supply chains
Winning Supply Chain in Omnichannel - Trends and ImplicationsMichael Hu
I gave a talk at Professor Chopra's class at Kellogg on emerging trends in omnichannel retailing and the need for new supply chain and fulfillment models.
What is Last Mile Delivery Part 2: Adapting to Retail and e-Commerce Order Fu...Angela Carver
The increasing popularity of omni-channel retailing has created many challenges for transportation and logistics providers servicing retailers. This has forced transportation operations to think outside of the box and make significant changes to their service offering portfolios. Omni-channel retailing has made fulfilling customer orders efficiently and cost effectively much more complex with a variety of new distribution strategies.
E-commerce orders grew 47% between 2009 and 2014 in comparison to only 6% at brick and mortar store locations. E-commerce sales are expected to reach $2.3 trillion by 2017. This shift in retail channel utilization has increased the order fulfillment needs and associated labor costs. Retailers are evaluating existing distribution networks to verify they can handle the added volume and are seeking out additional delivery solutions as a supplement. In many cases, these additions are in the form of local and regional distribution centers.
Rising shipping costs have also been a significant challenge for last mile delivery as they account for approximately 28% of total transportation costs. Shippers have many options for counteracting rising shipping costs including: intermodal freight utilization to link logistics clusters, shipment consolidation with crossdocking, primary delivery channel elimination and click-to-collect/ parcel locker centers to consolidate parcel drop-offs.
Governmental regulations have also created problems related to last mile logistics, both in the US and abroad. Regulations such as vehicle size and weight limitations, parking policies and noise restrictions. To avoid these issues some transportation operations are investing in smaller delivery vehicles for use in local regional delivery operations. These vehicles are typically more compliant with imposed noise and size restrictions. In areas where even these smaller vehicles are not an option some logistics providers have started to offer bike delivery and contracted one-time delivery services through businesses such as Uber.
Demand for up-to-date order information has also become an issue for many omni-channel retailers. Customers now want to know when their order has been accepted, processed, shipped and delivered. In order to provide this level of detail omni-channel supply chains are implementing inventory management software such as WMS with customer relationship management capabilities to provide real-time information to customers.
In order to provide a positive final impression on consumers retailers must focus on last mile logistics. Focusing on these potential solutions can help retailers to improve the effectiveness, efficiency and cost of last mile delivery operations. Learn more from Datex experts now at marketing@datexcorp.com or www.datexcorp.com .
Disruptive Value Chain Integration in Consumer Product IndustryMichael Hu
The consumer product market is defined by increasing complexity and consumer needs change. To achieve breakthrough performance in an ever demanding market, CPG manufacturers and retailers must radically restructure the current supply chain paradigm to unlock massive synergies currently trapped within their respective supply chains. Based on our work with industry leaders and research from other industries, we present two future state models for cross manufacturer-retailer value chain integration. "Disruptive value chain integration" can unlock $500B in synergy benefits for the NA consumer and retail market and will define the future frontier for breakthrough performance.
Global Trends Shaping Future Omnichannel Supply ChainMichael Hu
Omnichannel retail sales have consistently doubled every 4-5 years since 2001 and is expected to become a $1.8 trillion dollar market by 2016 and then quickly grow to $7 trillion by 2025. Part of the growth is driven by consumers take their shopping online and mobile. However this is just one side of the equation. The other enabler is the continued increase in supply chain innovation as retailers seek to make more products available with faster and more flexible delivery options at lower cost. Going forward, we see six global trends that will shape future winning omnichannel supply chains
Winning Supply Chain in Omnichannel - Trends and ImplicationsMichael Hu
I gave a talk at Professor Chopra's class at Kellogg on emerging trends in omnichannel retailing and the need for new supply chain and fulfillment models.
What is Last Mile Delivery Part 2: Adapting to Retail and e-Commerce Order Fu...Angela Carver
The increasing popularity of omni-channel retailing has created many challenges for transportation and logistics providers servicing retailers. This has forced transportation operations to think outside of the box and make significant changes to their service offering portfolios. Omni-channel retailing has made fulfilling customer orders efficiently and cost effectively much more complex with a variety of new distribution strategies.
E-commerce orders grew 47% between 2009 and 2014 in comparison to only 6% at brick and mortar store locations. E-commerce sales are expected to reach $2.3 trillion by 2017. This shift in retail channel utilization has increased the order fulfillment needs and associated labor costs. Retailers are evaluating existing distribution networks to verify they can handle the added volume and are seeking out additional delivery solutions as a supplement. In many cases, these additions are in the form of local and regional distribution centers.
Rising shipping costs have also been a significant challenge for last mile delivery as they account for approximately 28% of total transportation costs. Shippers have many options for counteracting rising shipping costs including: intermodal freight utilization to link logistics clusters, shipment consolidation with crossdocking, primary delivery channel elimination and click-to-collect/ parcel locker centers to consolidate parcel drop-offs.
Governmental regulations have also created problems related to last mile logistics, both in the US and abroad. Regulations such as vehicle size and weight limitations, parking policies and noise restrictions. To avoid these issues some transportation operations are investing in smaller delivery vehicles for use in local regional delivery operations. These vehicles are typically more compliant with imposed noise and size restrictions. In areas where even these smaller vehicles are not an option some logistics providers have started to offer bike delivery and contracted one-time delivery services through businesses such as Uber.
Demand for up-to-date order information has also become an issue for many omni-channel retailers. Customers now want to know when their order has been accepted, processed, shipped and delivered. In order to provide this level of detail omni-channel supply chains are implementing inventory management software such as WMS with customer relationship management capabilities to provide real-time information to customers.
In order to provide a positive final impression on consumers retailers must focus on last mile logistics. Focusing on these potential solutions can help retailers to improve the effectiveness, efficiency and cost of last mile delivery operations. Learn more from Datex experts now at marketing@datexcorp.com or www.datexcorp.com .
In the era of the "Experience Economy" , Supply chains are taking advantage of the fourth industrial revolution, where IoT and behavioral analytics are transforming the ways in which brands are rethinking their omni-channel strategy. As offline and online channels are synchronized to provide customers with a "seamless experience" , organisations are reinventing their logistics to meet the demands of the new age supply chain.
This presentation was created during a marketing internship under the supervision of Prof. Sameer Mathur, IIM Lucknow. It contains an in-depth strategic analysis of the company, Best Buy.
In few years only, Supply Chain Management became one of the trendiest topic for organizations facing globalized markets. But in parallel it also remained one of the foggiest topic for managers at every level.
To develop Managers' level of understanding, let's review the main tendencies forging Supply Chains in 2017.
Consumer driven supply chain with ONE networkNicole Walker
Why Every Company in the Value Chain Should Care About the End-Consumer
One Network can help your company become consumer-driven.
Why is that important?
Let’s begin with today’s consumer. There’s you, me, and about 7 billion others...
Today’s consumers want the right price, the best quality, and they want it now. What does that mean for your business?
Consider that your success - or failure - eventually depends on whether your end consumers are satisfied. This is true for all companies, in every industry, delivering every kind of product or service. They all exist to eventually serve an end consumer.
Shouldn’t your company be doing all of the right things to ensure success – and the consumer’s satisfaction?
The problem is, you've inherited a tangled mess of disconnected software system that focus on your internal processes and immediate trading partners. This is actually IGNORING the end consumer!
In the fall of 2006, I did a marketing communications observation on Best Buy for a Marketing Communications course. The observation project was basically a small-scale audit for which I collected as many examples of marketing communications as I could find. These included commercials, print ads, website screenshots, photos of store interiors, and more. I analyzed other customer touch-points for the brand, such as in-store salespeople, telephone customer service, and the store environment. I also touched on consumer brand image perceptions gathered through personal conversations, blog posts and other websites. Finallly, I drew conclusions about the role of Best Buy’s communications in their customer relationships and in the customer experience.
Supply chain collaboration is a critical area of focus for many retail businesses. Before collaboration efforts can be made, key players must first understand the difference between key industry segments. The retail and consumer packaged goods segments are most often confused because of their similarities, but in reality are quite different. Retail is defined as the sale of products to end consumers. This is typically done through a variety of retail channels including brick and mortar stores, e-commerce sites, phone sales and print catalogs. Consumer packaged goods (CPG) is a more broad category encompassing all manufacturers, sellers and marketers of physical goods that are sold through retailers. CPGs often operate at the wholesale level rather than the direct-to-consumer (D2C) level. While these businesses have very similar end goals, they often do not work closely together. In a 2015 article industry experts noted that by working together retailers and CPG manufacturers could benefit from increased sales, cost savings, optimized processes and systems and a more positive customer experience. A strategic collaboration plan can help these businesses to more easily obtain these common objectives.
Before a strategy can be developed, these key players must also look at the challenges or roadblocks they expect to encounter. Some of the top challenges encountered by the CPG industry include: variable consumer demand and the ability to adapt, shrinking profit margins due to increased competition, increase regulatory requirements, data visibility across global supply chains and the management of complex omni-channel retail strategies. Due to the proximity of these supply chain segments, retailers are often affected by these challenges downstream, but by working together to develop new and innovative products and processes both retail supply chain operations can benefit. Much of this innovation will come from improved analytics derived from WMS technology investment which is expected to increase through 2018. Learn more about how tech investment and supply chain innovation will improve collaboration efforts between consumer packaged goods manufacturers and retailers by contacting Datex experts today at marketing@datexcorp.com or 800-933-2839 ext 243 or www.datexcorp.com.
Best Buy careers in Finance, Accounting, or Taxikahn
This presentation highlights Best Buy's Finance organization which includes accounting and tax specialties. This is the "why you'd want to work at Best Buy corporate" presentation. Covers Best Buy company performance details, and campus amenities. Describes the structure of Best Buy's finance organization
Analysis of Best Buy mini case from Kotler's Marketing Management textbook.
This presentation was created by Sarthak Anand, IET Lucknow during a Marketing internship under Prof. Sameer Mathur, IIM Lucknow.
Build 2016 - P505 - Windows Store Analytics APIs: New Ways to Get Your Hands ...Windows Developer
Windows Dev Center offers a wide range of options for accessing your app's analytics data. With the new Windows Store analytics API, you now have programmatic access to this data, including advanced querying, without having to log into Dev Center. These APIs also enable you to visualize and report on your data using new Dev Center Power BI Connector.
Make profitable marketing decisions by connecting sales and marketing data with the #1 marketing analytics application for Salesforce. Bizible integrates with all online marketing channels including AdWords, Bing Ads, Facebook and more at a granular level so you can optimize marketing by ROI / revenue, not leads.
In the era of the "Experience Economy" , Supply chains are taking advantage of the fourth industrial revolution, where IoT and behavioral analytics are transforming the ways in which brands are rethinking their omni-channel strategy. As offline and online channels are synchronized to provide customers with a "seamless experience" , organisations are reinventing their logistics to meet the demands of the new age supply chain.
This presentation was created during a marketing internship under the supervision of Prof. Sameer Mathur, IIM Lucknow. It contains an in-depth strategic analysis of the company, Best Buy.
In few years only, Supply Chain Management became one of the trendiest topic for organizations facing globalized markets. But in parallel it also remained one of the foggiest topic for managers at every level.
To develop Managers' level of understanding, let's review the main tendencies forging Supply Chains in 2017.
Consumer driven supply chain with ONE networkNicole Walker
Why Every Company in the Value Chain Should Care About the End-Consumer
One Network can help your company become consumer-driven.
Why is that important?
Let’s begin with today’s consumer. There’s you, me, and about 7 billion others...
Today’s consumers want the right price, the best quality, and they want it now. What does that mean for your business?
Consider that your success - or failure - eventually depends on whether your end consumers are satisfied. This is true for all companies, in every industry, delivering every kind of product or service. They all exist to eventually serve an end consumer.
Shouldn’t your company be doing all of the right things to ensure success – and the consumer’s satisfaction?
The problem is, you've inherited a tangled mess of disconnected software system that focus on your internal processes and immediate trading partners. This is actually IGNORING the end consumer!
In the fall of 2006, I did a marketing communications observation on Best Buy for a Marketing Communications course. The observation project was basically a small-scale audit for which I collected as many examples of marketing communications as I could find. These included commercials, print ads, website screenshots, photos of store interiors, and more. I analyzed other customer touch-points for the brand, such as in-store salespeople, telephone customer service, and the store environment. I also touched on consumer brand image perceptions gathered through personal conversations, blog posts and other websites. Finallly, I drew conclusions about the role of Best Buy’s communications in their customer relationships and in the customer experience.
Supply chain collaboration is a critical area of focus for many retail businesses. Before collaboration efforts can be made, key players must first understand the difference between key industry segments. The retail and consumer packaged goods segments are most often confused because of their similarities, but in reality are quite different. Retail is defined as the sale of products to end consumers. This is typically done through a variety of retail channels including brick and mortar stores, e-commerce sites, phone sales and print catalogs. Consumer packaged goods (CPG) is a more broad category encompassing all manufacturers, sellers and marketers of physical goods that are sold through retailers. CPGs often operate at the wholesale level rather than the direct-to-consumer (D2C) level. While these businesses have very similar end goals, they often do not work closely together. In a 2015 article industry experts noted that by working together retailers and CPG manufacturers could benefit from increased sales, cost savings, optimized processes and systems and a more positive customer experience. A strategic collaboration plan can help these businesses to more easily obtain these common objectives.
Before a strategy can be developed, these key players must also look at the challenges or roadblocks they expect to encounter. Some of the top challenges encountered by the CPG industry include: variable consumer demand and the ability to adapt, shrinking profit margins due to increased competition, increase regulatory requirements, data visibility across global supply chains and the management of complex omni-channel retail strategies. Due to the proximity of these supply chain segments, retailers are often affected by these challenges downstream, but by working together to develop new and innovative products and processes both retail supply chain operations can benefit. Much of this innovation will come from improved analytics derived from WMS technology investment which is expected to increase through 2018. Learn more about how tech investment and supply chain innovation will improve collaboration efforts between consumer packaged goods manufacturers and retailers by contacting Datex experts today at marketing@datexcorp.com or 800-933-2839 ext 243 or www.datexcorp.com.
Best Buy careers in Finance, Accounting, or Taxikahn
This presentation highlights Best Buy's Finance organization which includes accounting and tax specialties. This is the "why you'd want to work at Best Buy corporate" presentation. Covers Best Buy company performance details, and campus amenities. Describes the structure of Best Buy's finance organization
Analysis of Best Buy mini case from Kotler's Marketing Management textbook.
This presentation was created by Sarthak Anand, IET Lucknow during a Marketing internship under Prof. Sameer Mathur, IIM Lucknow.
Build 2016 - P505 - Windows Store Analytics APIs: New Ways to Get Your Hands ...Windows Developer
Windows Dev Center offers a wide range of options for accessing your app's analytics data. With the new Windows Store analytics API, you now have programmatic access to this data, including advanced querying, without having to log into Dev Center. These APIs also enable you to visualize and report on your data using new Dev Center Power BI Connector.
Make profitable marketing decisions by connecting sales and marketing data with the #1 marketing analytics application for Salesforce. Bizible integrates with all online marketing channels including AdWords, Bing Ads, Facebook and more at a granular level so you can optimize marketing by ROI / revenue, not leads.
Dynamics Day 2017 Perth: Becoming Customer CentricEmpired
How a customer experiences your organisation determines your revenue and your costs. Now more than ever, we need to realign our organisations' with customers' expectations by harnessing empathy, design and technology. This session will take you through the process of designing, interpreting and implementing a customer experience strategy within your organisation.
Discount vs. Bonuses.
Key goals for Loyalty Program.
To identify client when shopping in store or online, registering on website.;
Collect and analyze customer data – purchases, orders, support requests, participation in special offers;
Segment customers depending on their consumer behavior;
Stay in real time with your client. Communicate directly;
Reward your clients depending on their consumer behavior;
Participate in surveys after purchase.
This presentation is a comprehensive marketing analysis of Victoria's Secret, the world's largest retailer of female lingerie. This is made by Pallabh Bhura from Jadavpur university under Prof. Sameer Mathur, IIM Lucknow.
A talk Marc gave at the UI20 conference in Boston, November the 3rd, 2015.
Smaply: www.smaply.com
ExperienceFellow: www.experiencefellow.com
This is Service Design Thinking: www.thisisservicedesignthinking.com
This is Service Design Doing: www.thisisservicedesigndoing.com
Content:
1. The typology of journey maps
2. Customer experience research
3. Prototyping services
4. Service design and start-ups
Artificial intelligence (AI) is everywhere, promising self-driving cars, medical breakthroughs, and new ways of working. But how do you separate hype from reality? How can your company apply AI to solve real business problems?
Here’s what AI learnings your business should keep in mind for 2017.
SlideShare now has a player specifically designed for infographics. Upload your infographics now and see them take off! Need advice on creating infographics? This presentation includes tips for producing stand-out infographics. Read more about the new SlideShare infographics player here: http://wp.me/p24NNG-2ay
This infographic was designed by Column Five: http://columnfivemedia.com/
New Normal and New Supply Chain Management -- Part 2Tom Craig
With the pandemic, companies around the world confirmed the strategic and critical importance of SCM. All the time that the pandemic has gone on. The new, post-pandemic supply chain management is key to much that companies, both manufacturers and retailers, have to do. E-commerce. Supply chain resilience. Reshore. And the impact of the pandemic-- Inventory. Understand your end-to-end supply chain. Change is not an option.
Supply Chain Management is already a common phenomenon to improve efficiency in selling. This presentation emphasizes the systematic management of such process which is well advanced today.
One of the best projects for cutting costs and improving efficiencies and customer service across the supply chain is a Network Strategy Review and Redesign. These projects are fairly straightforward, low-cost and require relatively little time and resources. That said, the most critical and difficult piece is reviewing the flow of inventory throughout the supply chain. Only by determining demand patterns and variability by channel, location and time can leaders accurately determine where to best place facilities, where and when to outsource fulfillment and how to optimize transportation to meet long-term requirements. In this session, find out the steps necessary to get started, learn best practices and hear real examples of companies that have successfully redesigned their supply chain network to significantly improve inventory fulfillment and increase sales.
Emobility supply chain expansion case studyCem Yurdum
This is a high-level supply chain guidance for e-mobility and battery-powered vehicle companies that want to expand their operations. The case study goes over the overall process and people set up, key performance indicators (KPIs) to implement and track and risks to be mitigated during the expansion of sales and supply chain operations.
Is Your Supply Chain Ready for Omnichannel Revolution Michael Hu
Online retail sales are expected to grow exponentially between now and 2025. Winning in this arena will require a supply chain that increases product availability with flexible delivery options at a lower cost.
Although CPG companies have not historically operated at the forefront of digital change, the intense and competing demands they face today require exactly the type of game-changing approaches that digital can deliver.
From Alexa and Siri to factory robots and financial chatbots, intelligent systems are reshaping industries. But the biggest changes are still to come, giving companies time to create winning AI strategies
Creating an Omnichannel Supply Chain for BrandsMichael Hu
Branded manufacturers can take advantage of the unprecedented omnichannel opportunity to get closer to the consumer, if they manage to acquire the requisite fulfilment and supply chain capabilities. European Business Review
In today’s omnichannel world, the distinction between brands and retailers is of little interest to consumers. They will buy from whoever is best able to “deliver the goods.” Branded manufacturers can take advantage of this unprecedented opportunity to get closer to the consumer, if they manage to acquire the requisite fulfillment and supply chain capabilities.
3D Printing - A Manufacturing RevolutionMichael Hu
The question is not if but when companies need to consider 3D printing. A.T. Kearney is helping forward-thinking players overcome the challenges and take advantage of powerful opportunities in this next generation of manufacturing.
The Innovation Gap in Pharmaceutical Drug Discovery and New Models for R&D Su...Michael Hu
Whitepaper exploring the root causes behind Pharma Industry's widening Innovation Gap and discusses several R&D innovation models for addressing the productivity conundrum.
Only 50% of mergers actually increase shareholder value. Why? Often, one of the culprits is product complexity. Companies that manage the complexity of a newly combined product portfolio can capture value, smooth the overall merger process
Outside The Box Distribution - Three Dimensions for Distribution ExcellenceMichael Hu
What allows certain companies to deliver best-in-class distribution performance while others turn in only average performance or fail altogether? Leaders in distribution consistently think outside the box for sustained competitiveness.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
Beating the Burden of Brick & Mortar for Omnichannel Fulfillment Success
1. Beating the Burden of Brick and Mortar for
Omni-Channel Fulfillment Success
2. Fulfillment is a critical enabler of a differentiated multi-
channel strategy
What
consumers
want – the
winning
promise
Fulfillment Enablers
Seamless
Experience
• Eaches picking
efficiency
• Last mile efficiency
• Managing peak
• Same/next day
delivery
• Time definite delivery
• Minimized splits
• Flexible returns
• Flexibility to
changing mix
• Channel decision
• One-view inventory
• Real-time demand
management
3. Many fulfillment solutions emerging … but breakthrough
performance remains challenging
Elements of Fulfillment – Which is the Right Mix?
Goods to Man Picking
Last Mile Delivery
KIVA AS/RS
Automated
Picking
“Eaches” Picking
within Asset
• Random
Put-Away
• Wave &
Batch
Picking
WMS
Network / Asset Type
3
Footprint and Flow
Fulfillment Assets
Lockers Store DCs
Network Drop
ship
Managed
inbound
Home Delivery
Store Pick-Up
Drive-through
Click &
Collect
Crowd source
4. Leading brick & mortar retailers must overcome several
challenges to unlock full potential performance
• Visibility at pallet level
• Fewer, higher velocity
SKUs
• Limited need for real-time
integration
• Visibility at basket level
• More, thin SKUs
• Integration critical
Inventory
Management
Front & Back-End
Systems
Challenge
Traditional Brick &
Mortar Focus Multichannel Focus
• Store location key
• Less demand volatility
• Store+ warehouse key
• More demand volatility
Network Footprint
• High volume cases
• Replenish stores
• Low volume eaches units
• Building consumer baskets
Eaches Picking
5. 3 guiding principles for breakthrough fulfillment
• 2-3X service
improvement
• >25% fulfillment
cost efficiency
• Unlock category
growth
• Reduce risk of
throw-away
investment
5
Design a fit-for-purpose solution
Define shared incentive to mobilize the
organization
Balance near-term IT solutions with end-
state design
3
1
2
Clean-sheet design anchored on consumer
promise
Build for flexibility
1.1
1.2
FocusToday
Note: range reflect observed
average of larger retailers
Observed
Performance Impact
6. Fulfillment must start with a clear segmented view of
future consumer promise
Illustrative
Customer Promise Grocery Fresh
Personal
Care/Beauty
Apparel Electronics
Home &
Furniture
Delivery Speed: <2 Day
Delivery Lead Time
Endless Aisle
Assortment
Free Shipping Cost
Subscription/Auto refill
Product
Recommendations
Product Sampling
M-checkout and text
Click & Collect
No Hassle Returns Any
Channel
eCommerceChannelStoreChannel
1.1
More ImportantLess Important
Trade-offs are key: where will you place strategic bets to truly differentiate?
7. Example: Consumer promise of fast delivery speed can
impact your network footprint and asset needs
Delivery Speed (in business days)(1)
Same Day9 3568 2 17 4
Big & Bulky
Consumables
& Baby
Toys
Electronics
Hardlines
Apparel
Media
2daysdelivery
1-2days
Same-Next
Day
3-5 days
Emerging “table stakes” in futureCurrent industry range
1.1
• Store based
fulfillment
• 15-20 .com
warehouses
• Store based
fulfillment
• 7-10 .com
warehouses
• 4-7 .com
warehouses
• Leverage
existing
store (case
picking)
warehouses
Fulfillment
Network Needs
8. Rigorous mapping of customer promise to clean-sheet
supply chain requirements is critical
1.1
Category
…
Customer Promise /
Strategy…
Demand Profile
Seasonality
Delivery Time
Assortment
Depth / Breadth
Returns
Ensure Optimal
Design
• Product Cube Profile
• Peak Profile
• SKU Count
Asset
• SKU Velocity
• SKU Productivity
Inventory
• Footprint / flow
• Capacity
• Eaches picking
solution
• Technology/
CapEx
… Inform Optimal
Fulfillment Requirements
• Throughput
• Delivery Speed
Network
Capital
Cost to
Serve
Traditional B&M
Retailer Define strategy Pilot Roll out
Multi-channel
Define (Many)
Strategic Scenarios
Model
(Should-cost,
benchmarking) Pilot
Sequenced Roll-Out
9. Your future customer promise requirements will drive
optimal network and flow strategy …
Nature of Demand
More Centralized
Facility
Single Tier Network Multi-Tier Network
>3 Days Ground or Air 2 Day Ground Next day Ground
Mostly Long Tail
Mostly Fast Movers
(90/10)
70/30
Critical Low-Moderate Moderate
Irregular Stable Highly Seasonal
FC FC FC
HVFC
LVFC
High Velocity FC
(Fulfillment
Center)
Customers
Low Velocity FC
HVFC
Customers
Customers
SuppliersSuppliersSuppliers
Speed
Minimal
Split Orders
Assortment
(SKU profile)
Seasonality
1.1
Illustrative
9
Stores/Lockers
Volume
Predictability
10. … as well as your assets and technology configuration
Lead Time
Fulfillment
Cost Req.
Volume
Assortment
Store / Locker
Store
Converted
Warehouse
High Velocity
Eaches Facility
Low Velocity
Eaches Facility
Same/Next Day Same/Next Day Next – 2 Day 2 – 3 Days
Medium Low Medium-High Very High
Med-High Low-Med Low Med
<1MM
units/year
<5MM units/year >5 MM units / year >5 MM units/year
Nature of
Demand
11. Build for Flexibility to manage inherent uncertainty in
future market
The only constant
is change
• Consumer
expectations
changing
• Commercial plan
constant flux:
Geo-Demand
Product mix
SKU breadth
SKU profile
Build for Flexibility
Network/Footprint Design
Smart In vs. Outsource
Identify and focus on the “invariant” portion of
solution
Leverage partnerships and 3PLs as a flexible asset
Systems Design
Apply advanced systems architecture design that
provide reusable components
1.2
11
12. Focus on the “invariant” aspect of future strategic
scenarios when building out a solution
Geo-Demand
Assortment
Speed / SLA
Picking vs. Ship Cost
Future Commercial / Market Scenarios
• Larger Rural
Impact
• Conveyables
• Avg. 2 Day
• East/West Balance
• Consumables
and Apparel
• Avg. 3 Day
• Freight > Pick
Cost
• Pick Cost >
Freight
Illustrative
1.2
S1 S2
13. Leverage partnerships and 3PLs as flexible channels
and assets
1.2
Nature of Category Demand Inform In-House vs. Outsourced Fulfillment Channel
>25K orders/day 1-25K orders/day <0.5K orders/day
Low Seasonal peak Moderate Seasonality Highly Seasonable
Fast Moving SKUs
Fast + Medium
Moving SKUs
Long Tail SKUs
Extensive In-House
Experience
Developing In-House
Experience
New Category or
Market
High x-Category
Affinity
Medium x-Category
Affinity
Low x-Category
Affinity
In-House Operations 3PL Outsourced Supplier Direct Ship
Volume
Peak
SKU
Type
Exp.
Affinity
14. Define shared incentives to drive integrated actions
and behaviors
Shared Incentive
Cross-Channel Operational KPIsCross-Channel Financials
• Compensation tied to multi-
channel targets
Trading area not store
specific sales
• Balanced targets
Revenue and profit
• Introduce leading KPIs
Multi-channel transactions
(e.g. click and collect at
stores)
Cross-channel customer
retention
• Track continuous
improvements
Store INV availability for
online orders
Eaches picking unit cost
14
2
15. Fulfillment guiding principles much more difficult to get
right and more mission critical vs. traditional channel
Why Its More Difficult vs. B&M
1. Stores and warehouse need to
be ambidextrous in design and
capabilities
2. Increased seasonal peak (8-12X
ratio not uncommon)
3. 2-10X more assortment (2-10X)
4. Thinner SKUs - harder to
forecast demand
5. Enabling IT/system and
capability gaps:
More back-end
More front-end
More integration
Why Its More Mission Critical
1. Direct and immediate brand impact
2. More impact on operating-profit
Missed B&M
cross-dock =
small likelihood
of shelf OOS
Missed .com
order fulfillment
= 100%
unhappy
customer
16. Self diagnostic – is your fulfillment ready?
More Prepared = 5Less Prepared =1
Calculate
Your Score:
• Leading:
30-35:
• Learning:
20-30
• Lagging:
Under 20
Fit-for-Purpose Design
Systems Enablement
Demand Planning
Inventory Management
Organization Design
Network and
Asset Design
Front and back-
end integration
Customer Analytics
Integrated Planning
Historic sales driven
Ad-hoc CRM solutions
Forecast at category level
based on historic . sales
Push based replenishment
SKU level integrating historic and
predictive analytics across channels
Pull based replenishment across
channels
CRM and Social Network signals
inform planning
Built and grew out of store network
Lack of segmented network design
Ad-hoc use of 3rd party 3PLs
Design based on future consumer needs
Segmented roles for assets
Rigorous Make vs. 3PL vs. drop-ship
logic
Limited .com only KPIs /
incentives
Money tied to P&L profit
.com incentives shared x-functions
Money tied to profit, growth and y-o-y
.com operational targets
Technology saviness
Common item file
One-inventory view
Best in class front-end (Big Data,
search algorithm) and backend
(operations research) capabilities
Lack common item file
Lack one-inventory view
Limited strength in Search,
Network Optimization, Big Data
analytics
17. A.T. Kearney is a global team of forward-thinking, collaborative partners that delivers immediate, meaningful results and long-
term transformative advantage to clients.
Since 1926, we have been trusted advisors on CEO-agenda issues to the world’s leading organizations across all major
industries and sectors. A.T. Kearney’s offices are located in major business centers in 39 countries.
Raj Kumar
raj.kumar@atkearney.com
Contacts
Sumit Chandra
sumit.chandra@atkearney.com
Michael Hu
michael.hu@atkearney.com