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November 8, 2016
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#TMGWebinar
A special thank you to:
Be a Marketing Hero in 2017:
Budgeting Strategies for Account-Based Marketing
Today’s Speakers
Moderator:
#TMGWebinar
Thorin McGee
Editor in Chief/Content Director
Target Marketing
Avi Bhatnagar
Director, Digital Strategy
WhiteHat Security
John Dering
Director, ABM Technology & Strategy
Demandbase
© 2016 DEMANDBASE # 3
Focuses
ON BEST OPPORTUNITIES
Connects
MARKETING TO REVENUE
Supports
SALES REALITY
Delivers
CUSTOMER CENTRIC EXPERIENCE
WHY ACCOUNT BASED MARKETING?
ABM
© 2016 DEMANDBASE # 4
More
marketers are
AWARE
of ABM
of B2B companies are
aware of ABM.
75%
of marketers say that
ABM delivers higher ROI
than any other marketing
approach.
84%
© 2016 DEMANDBASE # 5
More
marketers are
USING
ABM
of B2B companies
employing ABM plan to
increase their ABM efforts
over the next 12 months.
72%
of B2B companies
employing ABM plan to
invest more in
technology over the next
12 months.
61%
© 2016 DEMANDBASE # 6
More
marketers are having
SUCCESS
with ABM
of B2B marketers
employing ABM stated
they are aligned with
sales.
91% of B2B companies said
Account-Based
Marketing has an impact
on marketing’s success.
96%
© 2016 DEMANDBASE # 7
Where Does This
Leave Marketers?
See ABM’s value to marketing success
Plans and budgets are not finalized
Fight to build ABM budgets
© 2016 DEMANDBASE # 8
TOP B2B MARKETING BUDGET CATEGORIES
FIELD
MARKETING
Hospitality
Events
WEBSITE
CRM
MAS/MAP
DMPs
Analytics
Predictive
TECHNOLOGY /
INFRASTRUCTURE
DEMAND GEN
Sponsorships: Events
Sponsorships: Content
Digital Events: Webinars
Advertising
SEM Content Syndication/
3rd party Networks
Paid Social
Direct Mail
CONTENT MARKETING
PRODUCT
MARKETING
PR/ANALYST
AGENCY FEES
Testing
Design
© 2016 DEMANDBASE # 9
You need a target account
list first.
Understand where you
have challenges
Determine where to apply
ABM budget
Before You
Budget For ABM
© 2016 DEMANDBASE # 10
Ways to develop
ABM Budgets
Top-down directive is in place
Roll up under other Initiatives
Use innovation budget to test
Partner with other teams to
fund programs
Shift and reallocate budgets
from existing programs
© 2016 DEMANDBASE # 11
WAYS TO BUDGET FOR ABM
ABM Budget
Directive
Determine what areas are ready for ABM
 Processes
 Technologies
 Program/Channels
Identify a starting point
Prioritize under performing areas first
© 2016 DEMANDBASE # 12
WAYS TO BUDGET FOR ABM
Roll up
under other
initiatives
What other initiatives will ABM support?
 Website Redesign
 Customer Experience Enhancements
 Marketing Automation
© 2016 DEMANDBASE # 13
WAYS TO BUDGET FOR ABM
Use
innovation
budget to test
Find a test that will make a difference
Be sure to measure for a successful test
Be cautious and conscious of test
time frames
© 2016 DEMANDBASE # 14
WAYS TO BUDGET FOR ABM
Partner with
departments
to fund
Sales and Marketing Alignment is a
2-way street
Sales needs more than leads, they need
target account insights like:
 Anonymous buyer activity
 Product interest alerts
 Stalled deals visibility
© 2016 DEMANDBASE # 15
WAYS TO BUDGET FOR ABM
Be honest about what’s working
and what’s not
Start with your list of budget areas
to determine where you can make
changes
Shift or
Re-allocation
Budgets
© 2016 DEMANDBASE # 16
WAYS TO BUDGET FOR ABM
Start by ruling out
areas you can’t cut
Shift or
Re-allocation
Budgets
FIELD
MARKETING
Hospitality
Events
WEBSITE CRM
MAS/MAP
DMPs
Analytics
Predictive
TECHNOLOGY /
INFRASTRUCTURE
DEMAND GEN
Sponsorships: Events
Sponsorships: Content
Digital Events: Webinars
Advertising
SEM Content Syndication/
3rd party Networks
Paid Social
Direct Mail
CONTENT
MARKETING
PRODUCT
MARKETING
PR/ANALYST
AGENCY FEES
Testing
Design
© 2016 DEMANDBASE # 17
WAYS TO BUDGET FOR ABM
Start by ruling out
areas you can’t cut
Shift or
Re-allocation
Budgets
WEBSITE CONTENT
MARKETING
PRODUCT
MARKETING
PR/ANALYST
AGENCY FEES
Testing
Design
CRM
MAS/MAP
DMPs
Analytics
Predictive
TECHNOLOGY /
INFRASTRUCTURE
© 2016 DEMANDBASE # 18
WAYS TO BUDGET FOR ABM
Where can you optimize
your budget to make
room for ABM?
Shift or
Re-allocation
Budgets
FIELD
MARKETING
Hospitality
Events
CRM
MAS/MAP
DMPs
Analytics
Predictive
DEMAND GEN
Sponsorships: Events
Sponsorships: Content
Digital Events: Webinars
Advertising
SEM Content Syndication/
3rd party Networks
Paid Social
Direct Mail
© 2016 DEMANDBASE # 19
WAYS TO BUDGET FOR ABM
The easier decisions
Shift or
Re-allocation
Budgets
CRM
MAS/MAP
DMPs
Analytics
Predictive
DEMAND GEN
Sponsorships: Events
Sponsorships: Content
Digital Events: Webinars
Advertising
SEM Content Syndication/
3rd party Networks
Paid Social
Direct Mail
© 2016 DEMANDBASE # 20
CONTENT SYNDICATION
ACCOUNT-BASED CONTENT
SYNDICATION
Only Target Account List &
Buyer Titles
$10K / quarter
1000 leads / year (250 / quarter)
8 Opptys / year (2 / quarter)
AFTER ABM METRICS
$40K total spend
$5K Cost per Oppty
TRADITIONAL CONTENT
SYNDICATION
Target Personas on Publisher
Networks
$20K / quarter
2000 leads / year (500 / quarter)
8 Opptys / year (2-3 / quarter)
BEFORE ABM METRICS
$80K total spend
$10K Cost per Oppty
50PERCENT
50PERCENT
Less Spend Increased Efficiency
ACCOUNT-BASED CONTENT SYNDICATION
© 2016 DEMANDBASE # 21
WEBINAR SPONSORSHIPS
ACCOUNT-BASED
WEBINARS
Run In-house Against
your Target Account List
4 webinars (hosted in-house)
1200 names / year
20 Opptys / year (5 / webinar)
AFTER ABM METRICS
$20K (webinar platform)
$1000 Cost per Oppty
75PERCENT
200PERCENT
TRADITIONAL WEBINARS
Running Webinars with
External Vendors/Publishers
4 webinars / year @ $20K each
1200 names / year
10 Opptys / year (2-3 / webinar)
BEFORE ABM METRICS
$80K total spend
$10K Cost per Oppty
Less Spend Increased Results
IN-HOUSE WEBINARS
2X
© 2016 DEMANDBASE # 22
TRADITIONAL DIGITAL
ADVERTISING
Purchasing Digital Ads from
Publishers or Public Exchanges
$50K / quarter
7MM impressions
BEFORE ABM METRICS
$200K total spend
15% Target Accounts Engaged
DIGITAL ADVERTISING
ACCOUNT-BASED
ADVERTISING
Targeting Ads to Specific
Companies Across all Networks
$30K / quarter
5MM impressions
AFTER ABM METRICS
$120K total spend
25% Target Accounts Engaged
67PERCENT
40PERCENT
More EngagementLess Spend
TARGET ACCOUNTS ENGAGED
© 2016 DEMANDBASE # 23
REGIONAL EVENTS (FIELD MARKETING)
ACCOUNT-BASED FIELD
MARKETING
Hosting events in high
priority territories
9 events / year
540 regs / year
45 Opptys / year (5 / event)
AFTER ABM METRICS
$63K total spend
$1400 Cost per Oppty
FIELD MARKETING
Hosting events in every territory
15 events / year @ $7K each
600 regs / year
45 Opptys / year (3 / event)
BEFORE ABM METRICS
$105K total spend
$2333 Cost per Oppty
Less Spend Increased Results
Per Event
FOCUSING ON REGIONS WITH HIGHEST
ACCOUNT CLUSTERS
40PERCENT
60PERCENT
© 2016 DEMANDBASE # 24
RE-ALLOCATION REVIEWED
$222K / year
for New ABM
Programs & ABM
Technologies
$465k
FULL BUDGET
CONTENT SYNDICATION
WEBINAR SPONSORSHIPS
DIGITAL ADVERTISING
REGIONAL EVENTS
SAVING BY ABM APPROACH
$243k
FULL BUDGET
Standard B2B
Marketing Spend
ABM Optimized
Spend
© 2016 DEMANDBASE # 25
100
9.6
For every 100 MQL
generated before ABM
9.6 deals are closed
© 2016 DEMANDBASE # 26
100
26.0
For every 100 MQL
generated before ABM
9.6 deals are closed
After ABM, 26 deals
are closed
© 2016 DEMANDBASE # 27
From MQL to Close,
There is 66% Lift
66%
© 2016 DEMANDBASE # 28
COST PER OPPORTUNITY (YoY)
14%
25%
31%
* Calculated for
first half of year
© 2016 DEMANDBASE # 29
COST OPTIMIZATION vs OUTPUT
0%
20%
40%
60%
80%
100%
0
200
400
600
800
1000
2013 2014 2015 2016
Pipeline Generate Cost Per Opp
Pipeline Count vs Opportunity Cost (Forecasted)
* Calculated for
first half of year
*
© 2016 DEMANDBASE # 30
ABM BUDGETING
TAKEAWAYS
You Don’t Need a New Budget
or New Team Members
To Adopt ABM
The process is simpler than it sounds:
• Identify where to start
• Make decisions on how to fund
• Execute tests
• Measure business impact
• Iterate
Question & Answer Session
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Be a Marketing Hero in 2017: Budgeting Strategies for Account-Based Marketing

  • 1. November 8, 2016 Thank you for joining us – we will be starting at 2:00 PM ET/11:00 AM PT If you are unable to hear music at this time, please make sure that your computer speakers are turned on and that your system has not been muted. #TMGWebinar A special thank you to: Be a Marketing Hero in 2017: Budgeting Strategies for Account-Based Marketing
  • 2. Today’s Speakers Moderator: #TMGWebinar Thorin McGee Editor in Chief/Content Director Target Marketing Avi Bhatnagar Director, Digital Strategy WhiteHat Security John Dering Director, ABM Technology & Strategy Demandbase
  • 3. © 2016 DEMANDBASE # 3 Focuses ON BEST OPPORTUNITIES Connects MARKETING TO REVENUE Supports SALES REALITY Delivers CUSTOMER CENTRIC EXPERIENCE WHY ACCOUNT BASED MARKETING? ABM
  • 4. © 2016 DEMANDBASE # 4 More marketers are AWARE of ABM of B2B companies are aware of ABM. 75% of marketers say that ABM delivers higher ROI than any other marketing approach. 84%
  • 5. © 2016 DEMANDBASE # 5 More marketers are USING ABM of B2B companies employing ABM plan to increase their ABM efforts over the next 12 months. 72% of B2B companies employing ABM plan to invest more in technology over the next 12 months. 61%
  • 6. © 2016 DEMANDBASE # 6 More marketers are having SUCCESS with ABM of B2B marketers employing ABM stated they are aligned with sales. 91% of B2B companies said Account-Based Marketing has an impact on marketing’s success. 96%
  • 7. © 2016 DEMANDBASE # 7 Where Does This Leave Marketers? See ABM’s value to marketing success Plans and budgets are not finalized Fight to build ABM budgets
  • 8. © 2016 DEMANDBASE # 8 TOP B2B MARKETING BUDGET CATEGORIES FIELD MARKETING Hospitality Events WEBSITE CRM MAS/MAP DMPs Analytics Predictive TECHNOLOGY / INFRASTRUCTURE DEMAND GEN Sponsorships: Events Sponsorships: Content Digital Events: Webinars Advertising SEM Content Syndication/ 3rd party Networks Paid Social Direct Mail CONTENT MARKETING PRODUCT MARKETING PR/ANALYST AGENCY FEES Testing Design
  • 9. © 2016 DEMANDBASE # 9 You need a target account list first. Understand where you have challenges Determine where to apply ABM budget Before You Budget For ABM
  • 10. © 2016 DEMANDBASE # 10 Ways to develop ABM Budgets Top-down directive is in place Roll up under other Initiatives Use innovation budget to test Partner with other teams to fund programs Shift and reallocate budgets from existing programs
  • 11. © 2016 DEMANDBASE # 11 WAYS TO BUDGET FOR ABM ABM Budget Directive Determine what areas are ready for ABM  Processes  Technologies  Program/Channels Identify a starting point Prioritize under performing areas first
  • 12. © 2016 DEMANDBASE # 12 WAYS TO BUDGET FOR ABM Roll up under other initiatives What other initiatives will ABM support?  Website Redesign  Customer Experience Enhancements  Marketing Automation
  • 13. © 2016 DEMANDBASE # 13 WAYS TO BUDGET FOR ABM Use innovation budget to test Find a test that will make a difference Be sure to measure for a successful test Be cautious and conscious of test time frames
  • 14. © 2016 DEMANDBASE # 14 WAYS TO BUDGET FOR ABM Partner with departments to fund Sales and Marketing Alignment is a 2-way street Sales needs more than leads, they need target account insights like:  Anonymous buyer activity  Product interest alerts  Stalled deals visibility
  • 15. © 2016 DEMANDBASE # 15 WAYS TO BUDGET FOR ABM Be honest about what’s working and what’s not Start with your list of budget areas to determine where you can make changes Shift or Re-allocation Budgets
  • 16. © 2016 DEMANDBASE # 16 WAYS TO BUDGET FOR ABM Start by ruling out areas you can’t cut Shift or Re-allocation Budgets FIELD MARKETING Hospitality Events WEBSITE CRM MAS/MAP DMPs Analytics Predictive TECHNOLOGY / INFRASTRUCTURE DEMAND GEN Sponsorships: Events Sponsorships: Content Digital Events: Webinars Advertising SEM Content Syndication/ 3rd party Networks Paid Social Direct Mail CONTENT MARKETING PRODUCT MARKETING PR/ANALYST AGENCY FEES Testing Design
  • 17. © 2016 DEMANDBASE # 17 WAYS TO BUDGET FOR ABM Start by ruling out areas you can’t cut Shift or Re-allocation Budgets WEBSITE CONTENT MARKETING PRODUCT MARKETING PR/ANALYST AGENCY FEES Testing Design CRM MAS/MAP DMPs Analytics Predictive TECHNOLOGY / INFRASTRUCTURE
  • 18. © 2016 DEMANDBASE # 18 WAYS TO BUDGET FOR ABM Where can you optimize your budget to make room for ABM? Shift or Re-allocation Budgets FIELD MARKETING Hospitality Events CRM MAS/MAP DMPs Analytics Predictive DEMAND GEN Sponsorships: Events Sponsorships: Content Digital Events: Webinars Advertising SEM Content Syndication/ 3rd party Networks Paid Social Direct Mail
  • 19. © 2016 DEMANDBASE # 19 WAYS TO BUDGET FOR ABM The easier decisions Shift or Re-allocation Budgets CRM MAS/MAP DMPs Analytics Predictive DEMAND GEN Sponsorships: Events Sponsorships: Content Digital Events: Webinars Advertising SEM Content Syndication/ 3rd party Networks Paid Social Direct Mail
  • 20. © 2016 DEMANDBASE # 20 CONTENT SYNDICATION ACCOUNT-BASED CONTENT SYNDICATION Only Target Account List & Buyer Titles $10K / quarter 1000 leads / year (250 / quarter) 8 Opptys / year (2 / quarter) AFTER ABM METRICS $40K total spend $5K Cost per Oppty TRADITIONAL CONTENT SYNDICATION Target Personas on Publisher Networks $20K / quarter 2000 leads / year (500 / quarter) 8 Opptys / year (2-3 / quarter) BEFORE ABM METRICS $80K total spend $10K Cost per Oppty 50PERCENT 50PERCENT Less Spend Increased Efficiency ACCOUNT-BASED CONTENT SYNDICATION
  • 21. © 2016 DEMANDBASE # 21 WEBINAR SPONSORSHIPS ACCOUNT-BASED WEBINARS Run In-house Against your Target Account List 4 webinars (hosted in-house) 1200 names / year 20 Opptys / year (5 / webinar) AFTER ABM METRICS $20K (webinar platform) $1000 Cost per Oppty 75PERCENT 200PERCENT TRADITIONAL WEBINARS Running Webinars with External Vendors/Publishers 4 webinars / year @ $20K each 1200 names / year 10 Opptys / year (2-3 / webinar) BEFORE ABM METRICS $80K total spend $10K Cost per Oppty Less Spend Increased Results IN-HOUSE WEBINARS 2X
  • 22. © 2016 DEMANDBASE # 22 TRADITIONAL DIGITAL ADVERTISING Purchasing Digital Ads from Publishers or Public Exchanges $50K / quarter 7MM impressions BEFORE ABM METRICS $200K total spend 15% Target Accounts Engaged DIGITAL ADVERTISING ACCOUNT-BASED ADVERTISING Targeting Ads to Specific Companies Across all Networks $30K / quarter 5MM impressions AFTER ABM METRICS $120K total spend 25% Target Accounts Engaged 67PERCENT 40PERCENT More EngagementLess Spend TARGET ACCOUNTS ENGAGED
  • 23. © 2016 DEMANDBASE # 23 REGIONAL EVENTS (FIELD MARKETING) ACCOUNT-BASED FIELD MARKETING Hosting events in high priority territories 9 events / year 540 regs / year 45 Opptys / year (5 / event) AFTER ABM METRICS $63K total spend $1400 Cost per Oppty FIELD MARKETING Hosting events in every territory 15 events / year @ $7K each 600 regs / year 45 Opptys / year (3 / event) BEFORE ABM METRICS $105K total spend $2333 Cost per Oppty Less Spend Increased Results Per Event FOCUSING ON REGIONS WITH HIGHEST ACCOUNT CLUSTERS 40PERCENT 60PERCENT
  • 24. © 2016 DEMANDBASE # 24 RE-ALLOCATION REVIEWED $222K / year for New ABM Programs & ABM Technologies $465k FULL BUDGET CONTENT SYNDICATION WEBINAR SPONSORSHIPS DIGITAL ADVERTISING REGIONAL EVENTS SAVING BY ABM APPROACH $243k FULL BUDGET Standard B2B Marketing Spend ABM Optimized Spend
  • 25. © 2016 DEMANDBASE # 25 100 9.6 For every 100 MQL generated before ABM 9.6 deals are closed
  • 26. © 2016 DEMANDBASE # 26 100 26.0 For every 100 MQL generated before ABM 9.6 deals are closed After ABM, 26 deals are closed
  • 27. © 2016 DEMANDBASE # 27 From MQL to Close, There is 66% Lift 66%
  • 28. © 2016 DEMANDBASE # 28 COST PER OPPORTUNITY (YoY) 14% 25% 31% * Calculated for first half of year
  • 29. © 2016 DEMANDBASE # 29 COST OPTIMIZATION vs OUTPUT 0% 20% 40% 60% 80% 100% 0 200 400 600 800 1000 2013 2014 2015 2016 Pipeline Generate Cost Per Opp Pipeline Count vs Opportunity Cost (Forecasted) * Calculated for first half of year *
  • 30. © 2016 DEMANDBASE # 30 ABM BUDGETING TAKEAWAYS You Don’t Need a New Budget or New Team Members To Adopt ABM The process is simpler than it sounds: • Identify where to start • Make decisions on how to fund • Execute tests • Measure business impact • Iterate
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Editor's Notes

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